Every review we hold for the Cupar office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGrant Hamilton was recommended to us…
Grant Hamilton was recommended to us and we were not disappointed. He looked after us very well and made the process of selling our house much easier, by keeping in touch and keeping us up to date with everything that was happening.We were very pleased and grateful when Grant offered to bring the contract to us for signing ( following covid guidelines ) saving a trip to his office when we were very busy packing.We are looking forward to dealing with him again soon when we find our new house.
Victor · 20 May 2021
★★★★★ 5/5
TrustpilotHouse Purchase
Sandy Grant from Thorntons was excellent and I would recommend him and his expertise wholeheartedly. I was purchasing a home in a new area and unfamiliar with how the system worked. Sandy was extremely helpful, patient and professional. He listened to me and understood my priorities and concerns. He was extremely thorough with the searches and left no stone unturned. He dealt with things extremely promptly and was very clear. Sandy was also very kind and personable and this made the whole process much more pleasant and less stressful. There were some bumps on the way and Sandy dealt with these marvellously and cushioned all the stress for me. Thank you.
Marie-Claire · 2 May 2021
★★★★★ 5/5
TrustpilotService review
Since July 2020, we have had two properties to sell and purchased one and we have used Lucy at Thorntons for each of these transactions. The service we have received from Lucy is second to none. Lucy has provided a first class service in every aspect in respect of all three properties. I cannot recommend Lucy highly enough and Lucy made the entire process seamless, despite moving being a very stressful time! Lucy is an asset to Thorntons.
Ross · 17 September 2021
★★★★★ 5/5
TrustpilotWe used Thornton’s to sell our house
We used Thornton’s to sell our house. It was a professional service with a great team. Steven Drake did all the work for us, and as our solicitor, he made the experience extremely easy. I would thoroughly recommend Thornton’s.
Ingrid · 19 August 2022
Agent replied · 26 November 2023
Thank you for your feedback. We will share this with Steven and his team.
★★★★★ 5/5
TrustpilotMy experience with Thornton’s was amazing!
My experience with Thornton’s Solicitors was excellent, I felt fully supported throughout my time with them. I could get on with my day to day life knowing my solicitor was continuously fighting for me and easing any of my worries. I couldn’t recommend Thornton’s Solicitors more, they were extraordinary. My solicitor was Ella Killen was my main contact and is the amazing person behind my review, she was professional and worked tirelessly whilst also keeping communications warm and friendly.
Zoe · 7 June 2021
★★★★★ 5/5
TrustpilotBuying and selling homes
From first making contact about selling our home right through to the purchase of our new home all the staff at thorntons were magnificent. Nothing was too much trouble and we were kept informed every step of the way. Special mention to Lucy who was exceptional throughout the whole process.
John · 2 April 2024
★★★★★ 5/5
TrustpilotGreat service
Had an absolutely great experience with Thorntons from start to finish. Very fast service!
Carl · 18 September 2026
★★★★★ 5/5
TrustpilotHouse sale - excellent service
Thorntons are the regional leaders in the field. They have the resources to offer a specialised service in most areas, which could be difficult to replicate in some of the smaller firms. As such, we have always and will continue to use them for legal services and have recommended them to friends. In particular, Katherine McGill was exemplary in the handling of our house sale. She kept us updated as to progress all the way through the transaction without us having to ask once, and although this sounds fairly innocuous, this is something that is so important to a client and doesn’t always necessarily happen. The fact that she was able to do this whilst juggling a raft of other transactions particularly under the current pressures speaks volumes as to her professionalism and frankly amazing organisational skills. We would not hesitate to recommend Katherine and Thorntons to others.
Karen · 8 March 2021
★★★★★ 5/5
TrustpilotJill at Thortons Solicitors. Thoughtful, patient, reassuring and compassionate.
After being involved in an accident which resulted in me being injured and losing personal belongings I contacted Thorntons Solicitors seeking advice.My case was passed to Jill and my case was assessed. I had never been in this situation before so I was quite nervous and unsure what to expect.I needn't had worried, Jill was thoughtful, patient and compassionate. From the first assessment to the close of the case Jill was calm and reassuring. Updating me regularly on the progress of my case and preparing me for the following steps.Thank you to Jill and Thortons Cris
Cris · 2 March 2021
★★★★★ 5/5
TrustpilotCannot fault the service I received.
I used Thornton’s Solicitors to process the purchase of my property. Gillian Stewart was my appointed solicitor and she absolutely fantastic! I received immediate responses from her with every query I had, paperwork was sent out to me without any delay and I was in no doubt at any point what was required of me. The whole process was, from the moment I put my offer in to the moment I received the keys in my hands, totally uncomplicated and stress-free. Gillian is an absolute credit to the firm, I cannot fault the service I received in any way.
Megan · 25 February 2021
★★★★★ 5/5
TrustpilotTruly excellent
Gillian Leckie represented my partner and I in the remote buying of a house in Jan/Feb 2021, while we were living in Switzerland. Given the current travel restrictions, we had to complete the whole process remotely: a daunting prospect since we were first-time buyers, however Gillian was brilliant in supporting us throughout the process. Immediately after the initial phone call, Gillian noted our interest and sent us all the documentation about the house and the buying process in Scotland. After concluding the necessary checks, we quickly navigated the offer and missives together. The whole process took less than 1 month and on the 6th week we collected the keys to our new house. Truly excellent service throughout, thank you very much!
Vlad · 22 February 2021
★★★★★ 5/5
TrustpilotSandy Grant is a truly superior solicitor
Sandy Grant is a truly superior solicitor. This is the second apartment purchase I have successfully concluded remotely from the USA. Buying a property is a stressful time but in a pandemic from another country it could have been difficult. It was not difficult at all. Thanks to his professionalism and expertise the entire process was stress free, Sandy is efficient communicating mostly by responsive timely emails. He explained all of the unfamiliar legal terms clearly and patiently.I would recommend him highly to anyone purchasing property and will employ his services in the future when the need arises.
Frances · 20 February 2021
★★★★★ 5/5
TrustpilotMargaret was our savior
Margaret was our savior! Moving north of the border we were naive to the intricacies of buying a property in Scotland. We were working on an incredibly tight time frame and the work rate and commitment of Thorntons to complete within this timeframe was superb. The fees were fair and commensurate with the amount of work completed by Margaret and the team. After having numerous terrible experiences with solicitors over the years it was refreshing to work with a company that offers such a superb service.
Padraig · 19 February 2021
★★★★★ 5/5
TrustpilotThorntons dealt with our house purchase…
Thorntons dealt with our house purchase which recently completed.Our point of contact was Claire Redmond who typified the level of customer care and personal service for which Thorntons are renowned.Claire was first class in her communications and advice and we couldn't have asked for more...she was attentive,practical and helpful and very easy to deal with...not bogged down in jargon but keeping us right on legals and expected time scales.We have no hesitation in recommending Claire and indeed Thorntons.
Angela · 19 July 2021
★★★★★ 4/5
TrustpilotI sold a house which I owned as an…
I sold a house which I owned as an executor through Thorntons, Kirkcaldy. We encountered some unexpected problems, which were nobody's fault, but held up the sale. As the Kirkcaldy branch is not a large branch of Thorntons, they do not have a lettings department with easy access to tradesmen to fix things, but they did go the extra mile to appoint good tradesmen locally, important as I am not local to Kirkcaldy. At times they were slow to follow up some things, but were always good at explaining the situation. Showing was handled well, and I received good advice on which bid to accept.
Arthur · 5 February 2021
★★★★★ 5/5
TrustpilotWe went through Thornton and the Service and Support Hannah gave us was magnificent
We went through Thornton and the solicitor we had was Hannah Fraser, I can only say she was magnificent, she was there if I had any questions or queries. The sale of our property and all the legal stuff was all dealt with through Hannah and all explained fully to us.We will be dealing with Hannah also for our up coming purchase in March and have absolutely no worries and concerns, as if this is dealt with half as good as the sale, it will go like a dream.Will certainly recommend Hannah to family and friends should they need this type of service.Thanks Hannah for all your help.Larry and Elaine Fettes
Elaine · 1 February 2021
★★★★★ 5/5
TrustpilotA big thank you to Michelle at…
A big thank you to Michelle at Thornton’s Solicitors in Dundee. Michelle is amazing. This is the second time she has taken care of a house purchase for us. Communication and professionalism is 100%. Always available to talk to us and respond to emails. We never had any worries knowing Michelle was in control. A thank you to the folks who organised viewings, so organised and professional. If we ever need an estate agent and Solicitor again, Michelle and her team will be the ones we will call. Regards, Mark & Jay
Mark · 29 January 2021
★★★★★ 5/5
TrustpilotAbsolutely amazing service from…Katherine McGill at Thorntons
Absolutely amazing service from Katherine McGill at Thorntons when selling our home (a complete nightmare with the purchasers)but Katherine made it happen and kept us informed every step of the way .A truly personal service and it seemed to matter to Katherine as much as it did to us ...she truly went above and beyond ! Also completed purchase on my behalf ensuring all went smoothly and on time .If you want a solicitor who has your back at a truly stressful time of conveyancing ...I cannot recommend Katherine any more highly .
Gail · 29 January 2021
★★★★★ 5/5
TrustpilotHighly recommended xx
I cannot rave about this company enough, Gary has been amazing. He's kept me informed every step of the way, chasing Glasgow City Council up constantly when they have tried to extend the time given to them. He got me a good settlement price after the GCC tried to low ball us and he fought to get it increased. So if you've been in an accident I'd highly recommended giving them a call and asking for Gary Mannon.
Kelly · 30 June 2021
★★★★★ 5/5
TrustpilotHouse completion from England to Scotland
We have recently completed on a house in Kirkcaldy, having moved from Kent. This was not as straightforward as we first thought, as the english and scottish system work slightly differently.We worked with Zoe and Susan Dunsire and they were very good. We were able to call them whenever we were unsure about anything. They even helped me to draft a letter to my solicitor in London (using the correct jargon!).I would recommend Thornton's to anyone who is looking for a trustworthy and reliable Solicitor firm.Also, their fees are very competitive for the service you receive.
Josh · 15 January 2021
★★★★★ 5/5
TrustpilotSale of Property in Edinburgh
I recently used Thorntons to market & sell a property in Scotland which I had inherited.Throughout the whole process the service provided by the Edinburgh Property Dept. in getting the property onto the market and the subsequent legal service provided by the conveyancing team was very professional, clear and sympathetic particularly given that I was dealing with a family bereavement and that I lived in the South of England and was unable to be at the property.Special thanks to Graeme Wilson (Manager of the Edinburgh Property Dept), Elaine Bell (Sales Negotiator) and Ella Killen of the Edinburgh Conveyancing Team for their professional but friendly manner.Andrew Frackiewicz
Andrew · 14 January 2021
★★★★★ 5/5
TrustpilotExcellent service
Susan was extremely helpful, responsive and clear right from the initial enquiry. Making the decision to buy a property 500 miles away during the pandemic wasn’t easy, but she took the stress out of the process so it felt clear, simple and straightforward. We felt she went above and beyond to make our first purchase go smoothly, including holding the keys for us on the date of entry when the estate agent had to close early due to restrictions, and would recommend to others.
Mrs · 14 January 2021
★★★★★ 5/5
TrustpilotMr Jamie Lyons
G'day Sir/Madam, it gives me great pleasure to send this review of the help & assistance over the past 3 yrs. I have been helped with so much professionalism and a great working ethic to support me in all aspects of my claim. Mr Jamie Lyons has been a tremendous help given all advice possible that was related to my case, telling me about how procedures will work, time-scales, and what to expect along the way so the journey has been very smooth and very professional and i cannot thank Mr Lyons enough for everything he has done to help me. I hope this message is read and delivered to senior management so they know they have a great employree in the company. Kevin Henderson
Kevin · 11 January 2021
★★★★★ 5/5
TrustpilotMoving house
Moving house can be stressful but from the very beginning of the process Michelle was always available returning phone calls or emails promptly. Nothing was too much bother and I felt heard and understood.
Barbara · 15 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.