Trusted Agent profile · Carlisle

Your Move Carlisle reviews

4.5

★★★★★ Excellent

332 reviews across 2 platforms

31-33 Fisher Street, Carlisle, CA3 8RF, CA3 8RF

Part of Your Move Property @ Cumbria, see every office.

Your Move's office in Carlisle, at 31-33 Fisher Street, is rated 4.5 out of 5 across 332 reviews on two platforms, including 169 Google reviews rated 4.8.

Google logo

4.8 / 5

169

Reviews on Google

This office

Trustpilot logo

163

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Your Move Carlisle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlisle.

What do you need help with?

Reviews

Every review we hold for the Carlisle office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional

Professional. Good advice. Friendly. Excellent comminications.

Mr · 14 May 2026

5/5

Google

Fabulous sales support from Helen Rudd at Carlisle Your Move offices. We'd still be waiting in a chain if she hadn't been so pro active to move things along. A really professional services. Thank you.

Sarah · 25 June 2024

Agent replied · 23 October 2024

Thank you Sarah. I agree, sales progression is not a given with agents today, Helen is wonderful and sincere thanks for the feedback.

5/5

Google

Helen was absolutely amazing in helping me purchase my first house! She was always approachable, quick to get back to me and helped point me in the right direction for mortgages and surveys! Would definitely recommend Helen and the team :)

Ellie · 24 October 2022

5/5

Trustpilot

They were very helpful and were always…

They were very helpful and were always quick to help. Excellent service . Every thing was done quickly

Dee · 19 January 2026

5/5

Google

Helen at Your Move made the whole experience hassle-free and as easy as it could be. We were kept up to date at all times, Helen was extremely polite and knowledgeable throughout the whole process, helping us wherever she could. Highly recommend Your Move Carlisle, thank you again Helen for all your help!

Perrie · 24 October 2020

5/5

Google

Can’t thank Helen enough for how amazing she has been to help us buy our first home. She has been so quick at getting back to us and always checking in throughout the buying process. Thanks so much Helen!

Georgia · 24 October 2022

5/5

Google

Rented a property from your move. Excellent service and Helen was exceptionally helpful throughout the whole process. Would definitely recommend your move.

Stephen · 25 October 2019

Agent replied · 23 October 2024

Many thanks Steve for the great review, it's always lovely to hear when clients have been happy with the service I've provided. Wishing you all happiness in your new home!

5/5

Google

Excellent service by Jess and the team, very professional.

Darin · 2 October 2024

5/5

Google

Used Your Move Carlisle again to rent out a property and once again they were first class. All the girls in the office are helpful, really friendly and very efficient and professional. Excellent service.

Chris · 27 March 2024

Agent replied · 23 October 2024

Thank you Chris, we appreciate the business and look forward to serving you for many years to come.

5/5

Google

I bought a house through Your Move, and what can I say Helen and the team were amazing! She chased things up for me and kept me right in what needed to happen next! Would definitely recommend!

Sophie · 24 October 2022

5/5

Google

Helen Rudd was exceptional and gave us advice and tips every step of the way. I couldn’t fault her for the help and service provided!

Michael · 24 October 2023

5/5

Google

Excellent service from Helen and the team! They were extremely helpful, friendly and very professional throughout the process of selling my property. Would highly recommend

Alex · 24 October 2023

5/5

Google

Had the best experience of moving into our first home, couldn’t thank Helen enough for keeping me informed every step of the way! Highly recommend

Emily · 24 October 2023

5/5

Google

Your Move (Carlisle) have managed a rental property for a number of years. I cannot recommend them highly enough. They are both diligent and professional in all respects with excellent comms. Top quality service, you will not be disappointed.

Graham · 28 November 2023

Agent replied · 23 October 2024

Thank you very much indeed Mr Moore, we value your business and look forward to serving you for many years to come.

5/5

Google

Helen was extremely helpful and kept me informed every step of the way with my purchase.

Andrew · 24 October 2020

Agent replied · 23 October 2024

Thank you Andrew for your review, it's much appreciated. Very pleased I was able to help you with purchasing your new home, wishing you all the best!

5/5

Google

A big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldn’t ask for any better costumer service

Rebecca · 24 October 2022

5/5

Google

I would highly recommend working with Your Move Carlisle if you are a landlord. My husband and I have always found every member of staff friendly, reliable and efficient while finding great tenants for our properties. It's especially nice that whenever we have contact with the branch, the staff remember previous conversations and key information which makes the service feel much more personal. A great team!

Beth · 25 October 2019

Agent replied · 23 October 2024

Thank you for your very kind feedback. As a valued customer we really appreciate your loyalty and custom, we love working with you and hope to find you some new properties soon!

1/5

Trustpilot

Hopeless

I instructed Your Move (Exmouth branch) to market my 91-year-old father’s flat (I hold power of attorney) on 5 March 2025. They listed the property at the price they themselves had recommended in their valuation.

PC · 21 May 2025

5/5

Trustpilot

The estate agent who showed us the…

The estate agent who showed us the property was informative, pleasant and professional. At times left us alone to look around and gave us space to discuss things.

MRS · 21 July 2025

5/5

Trustpilot

Really friendly and professional…

Really friendly and professional service from Jennifer, Andy and Ross in yourmove Inverness. Made our house sale as simple as could be.

Leon · 18 September 2025

5/5

Trustpilot

We have received great customer service…

We have received great customer service from Your move, the team is very friendly, efficient and professional. We are happy with the service and fees from Yourmove.

Fiona · 24 July 2025

4/5

Trustpilot

We had a good experience with the…

We had a good experience with the agency as they helped to clarify the doubts when asked and friendly communication.

Ms · 19 September 2025

5/5

Google

Great experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.

Gavin · 24 October 2023

5/5

Google

Very efficient and helpful. Felt confident going through the process of buying my first home. Thanks Helen!

Andrew · 24 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviewsLeave Your Move a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Your Move Carlisle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlisle.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent