5/5
TrustpilotCormac great kept me updated with every…
Cormac great kept me updated with every Offer
Trusted Agent profile · Carlisle
Your Move Carlisle reviews
★★★★★
344 reviews across 2 platforms
31-33 Fisher Street, Carlisle, CA3 8RF, CA3 8RF
Part of Your Move Property @ Cumbria, see every office.
Your Move's office in Carlisle, at 31-33 Fisher Street, is rated 4.5 out of 5 across 344 reviews on two platforms, including 169 Google reviews rated 4.8.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Your Move Carlisle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlisle.
Reviews
Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAvoid
WARNING: If you withdraw from this branch because they fail to sell your home, expect to be hit with a discretionary "AML fee" termination penalty.
5/5
TrustpilotExcellent Service
Stress free experience
5/5
GoogleI needed to find new tenants in a hurry for my property just outside Carlisle. Both Jess and Lauren from the Carlisle office were fantastic. Great communication, very efficient and found a good tenant very quickly with all the usual checks having been completed. Would thoroughly recommend 👍 …
Agent replied · 23 October 2024
Thank you for the positive feedback, very much appreciated and thank you for using Your Move.
5/5
TrustpilotGood service
They keep you informed and advise with every appointment booked. I felt happy with all the help that Sarah from your move has given us.
5/5
TrustpilotKept involved at all stages.
1/5
TrustpilotDisappointing.
I was extraordinarily disappointed by this outfit. Throughout my tenancy, they continually showed high regard for the landlord and low regard for us as tenants.
5/5
TrustpilotHave used Your Move before
Have used Your Move before, it gave me the confidence that I will get a great service, personal and individual attention. Strongly recommend them.
1/5
TrustpilotDo not use Kirkby In Ashfield branch!
Agent replied · 22 January 2026
Hi Kayla, thank you for taking the time to leave this feedback. We’re very sorry to hear about your experience and the impact this has had on both you and your tenants. We will raise this directly with the Kirkby in Ashfield branch to review what’s happened. Kind regards
5/5
TrustpilotVery professional experience
Very professional experience from the initial visit to the house sale. No real pressure. Excellent communication and explanations during the process. Highly recommend.
5/5
TrustpilotHelpful estate agents
Helpful estate agents, always attentive and available for a call. Helped us communicate with the seller easily and took care of much of the admin.
5/5
GoogleBought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves
Agent replied · 23 October 2024
Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.
5/5
TrustpilotExcellent service from start to finish
5/5
GoogleI would highly recommend the Your Move Carlisle team. Rachel Lowery helped us along with every step of selling our house and buying our forever home. She always followed up any queries we had, and made the whole process a lot less stressful than it could’ve been. We couldn’t recommend her more, her customer service was excellent, thank you!
5/5
GoogleHelen at Your move has been fantastic throughout our home buying process. There have been no issues, and communication has been amazing. We have had everything we needed and it was very easy to have a quick call with any questions. I would 100% recommend to others!
Agent replied · 23 October 2024
Sincere thanks Rebecca, reviews like this make our day, we are glad we could help and thank you for supporting our local business.
5/5
GoogleExcellent service. Thanks so much to Helen and the team! Highly recommended.
5/5
TrustpilotOur routine visit was carried out by…
Our routine visit was carried out by Susan at the Inverness branch and as always she has been so lovely, informative and always has our best interest! Sometimes routine visits can feel a bit nerve wracking but with Susan its always felt easy.
5/5
GoogleBrilliant service from start to finish with selling my late father's home. From Allison's evaluation to all the support from everyone throughout the process. Special mention for Rachel and Helen who were a great support with queries and leasing with solicitors. You all made what was an emotionally stressful time easier.
Agent replied · 23 October 2024
Good afternoon Joanne. Sincere thanks for your positive feedback, they are a wonderful team but its always lovely to hear that from our customers.
4/5
TrustpilotALTHOUGH IT WAS YOUR MOVE INITIALLY YOU…
ALTHOUGH IT WAS YOUR MOVE INITIALLY YOU WORK WITH AGENTS SITE AN ARM OF YOUR MOVE. AT FIRST I WASN`T ENAMOURED WITH THIS IDEA, HOWEVER THEY DO TAKE A LOT OF THE PRESSURE OFF YOUR SHOULDERS AND EVERYTHING WAS SATISFACTORY IN THE END.
1/5
Trustpilot11 Thompson street East Darlington
11 Thompson street Darlington
5/5
TrustpilotThe staff were brilliant
The staff were brilliant. Maddy and Annalise at the Durham office were so helpful and kept me up to date with everything.
5/5
GoogleGreat service from Melanie and the team they helped me every step of the way and went above and beyond when I bought my house at the begging of March, they was excellent in keeping me up to date on the progress Couldn’t thank them enough.
5/5
TrustpilotApartment Sale
Finding James Baird [sales manager} at Your Move Egham to make all necessary arrangements to sell my flat was extremely fortunate. He advised on a valuation , dealt with all interested purchases in a very professional manner. The sale will hopefully be concluded within the coming week.
5/5
GoogleThank you to Helen and Nikki for helping me throughout the whole process of purchasing a home, amazing team, extremely friendly and always willing to help when they can.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
Many thanks for your lovely review Anthony, is was a pleasure to be of assistance to you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Your Move Carlisle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlisle.
