Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding service from start to finish.
From the moment Nikki came round to see the house, to handing over keys to Helen, the care and attention we received from Your Move was absolutely superb.
We went from a valuation,.to accepting an offer on our home within 3 weeks and completion of sale within 2 months.
We will certainly recommend Your Move to any friends and family.
Thank you so much to the entire team
Scott and TildaPositiveResponsiveness, Quality, Professionalism
Scott · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a glowing review. The Whole team are extremely pleased that you were happy with our service. All the best
★★★★★ 5/5
TrustpilotEveryone in the office handled our…
Everyone in the office handled our enquiries, viewings and follow up after buying with total professionalism.
DOROTHY · 21 May 2026
★★★★★ 5/5
GoogleRenting out a property with Your Move in Carlisle was an absolute pleasure
The professional advise and smooth progression received from Jessica and Lauren was second to none, couldn't thank them enough.
Thanks Colin Robinson
Robinscs · 27 March 2024
★★★★★ 5/5
GoogleGreat service from Jess, Melanie and the team. Every person I have spoken to in their branch has been friendly and professional every step of the way. I would not hesitate in recommending Your Move Carlisle. Thank you for all your help.
Sarah · 24 October 2023
★★★★★ 5/5
GoogleFrom my initial enquiry about letting my property, to finding a tenant and then ongoing management of queries, Melanie and her team at Carlisle have always been helpful, considerate, professional and efficient. Thanks for a great service.
Sarah · 25 October 2019
Agent replied · 23 October 2024
Thank you Sarah for the great review. Together we have provided a great service & a lovely home for your tenants. As a valued customer we always look forward to working with you.
Many thanks Melanie.
★★★★★ 5/5
Trustpilotthe agent was very friendly and kept us…
the agent was very friendly and kept us informed throughout. All staff have been extremely helpful.
Cath · 14 May 2026
★★★★★ 5/5
GoogleIf I could give a higher rating, I would!
Helen kept us updated every step of the way and was always so happy to help and lovely to talk to. She has helped to make our first house purchase as straight forward as possible and we could not be more grateful!
Thank you!
Kirsty · 24 October 2022
★★★★★ 5/5
GoogleBrilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.PositiveProfessionalism
Beckie · 24 October 2021
Agent replied · 23 October 2024
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
★★★★★ 5/5
TrustpilotThe two real estate agents that showed…
The two real estate agents that showed us around the property were both very lovely
Miss · 14 May 2026
★★★★★ 5/5
GoogleHelen was very helpful, accommodating, and professional. She provided consistent communication throughout and offered advice where needed.
Stef · 19 December 2024
★★★★★ 5/5
GoogleHelen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail.
I thank the team at yourmove for all their help on our purchase and hope to work with them again soon.
Fostering · 24 August 2024
Agent replied · 23 October 2024
Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile.
Sincere thanks - Liz Bolger - Director
★★★★★ 5/5
TrustpilotFirst class estate agent
Hard to choose an estate agent, with so many offering “the best deal”
Mr · 14 May 2026
★★★★★ 5/5
GoogleIf you are looking to sell do not go anywhere else!
After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home!
Within 30minutes of my property going on the market with Your Move Carlisle I had my first viewing booked and it was only 2 weeks before my first offer came in.
All of the staff are extremely knowledgeable, friendly and really can't do enough to help throughout the process of selling.
I would thoroughly recommend them to anyone who wants a professional team that are as passionate about selling your home as you are.
Katie · 25 October 2019
Agent replied · 23 October 2024
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
★★★★★ 1/5
TrustpilotVery poor experience,harassment from…
Very poor experience,harassment from Chris.
Audrey · 7 October 2025
Agent replied · 22 October 2025
We appreciate you bringing this to our attention. Please could you provide your email in the further information request we have sent. We'll make sure to remove you from our mailing list, we apologise for the inconvenience caused.
Regards,
Your Move
★★★★★ 4/5
TrustpilotHelpful customer experience
Helpful customer experience. Reminders and updates regularly.
Mrs · 15 September 2025
Agent replied · 22 September 2025
We're glad you found our customer experience helpful. We appreciate your feedback regarding the reminders and updates. Thanks!
Regards,
Your Move
★★★★★ 5/5
TrustpilotThe staff at the Walkden office
The staff at the Walkden office are polite helpful and efficient
David · 14 May 2026
★★★★★ 1/5
TrustpilotVery poor experience
Very poor experience. Internal communication is clearly broken and issues are repeatedly mishandled. Caused unnecessary stress and wasted a lot of time. Would not recommend.
Esmond · 21 January 2026
★★★★★ 5/5
GoogleStaff in the Carlisle Branch are amazing,especially Helen,they made our house sale easy for us,we were kept updated,any problems that came up Helen would sort out for us,fantastic service,thank you Helen.
Karen · 25 October 2019
Agent replied · 23 October 2024
Thank you for the wonderful review Karen, so pleased I was able to make the sale of the property as easy & stress free as possible.
★★★★★ 5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Emma · 16 November 2024
Agent replied · 23 November 2024
Good Afternoon Emma
Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come.
Best regards - Liz Bolger - Director.
★★★★★ 5/5
TrustpilotWorkers at there best
Friendly helpful people on the other side of the phone.
Mr · 14 May 2026
★★★★★ 5/5
GoogleHelen and the team have been amazing helping me in my new tenancy. Every person I have dealt with in the branch or over the phone have been extremely friendly and helpful in what has been a stressful time. They are all a credit to the company.
Sophy · 24 October 2022
★★★★★ 5/5
TrustpilotExcellent performance was achieved in…
Excellent performance was achieved in the selling period.
Hok · 21 May 2026
★★★★★ 1/5
TrustpilotWITHHOLDING RENT FROM A RECENTLY WIDOWED
WITHHOLDING RENT FROM A RECENTLY WIDOWED LANDLORD, DISGUSTING
Kerry · 13 May 2026
★★★★★ 5/5
TrustpilotProfessional and efficient service
Professional and efficient service. Regular updates and prompt replies.
Angela · 4 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
