Every review we hold for the Crystal Peaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Samantha and the team. First time buyers and it couldnt have gone any smoother. Definatley will be back when we decide to move again. Jim Hinch at Countrywide helped with our excellent mortgage advice. Thank you for for all your help! 5*
Perrie · 29 May 2018
Agent replied · 28 May 2023
Thank you Perrie, such a brilliant 5 star review and recommendation! It is great to read that you found the purchase of your first home smooth with the help of Samantha, Jim and the entire team at Blundells in Crystal Peaks. Best wishes.
★★★★★ 5/5
GoogleThank you to everyone at Blundells for their help during the sale of our property particularly to Jasmine and Chris who were so very helpful in the latter stages of the sale. You were really good in co-ordinating between the various parties involved.
Sue · 29 May 2019
Agent replied · 28 May 2023
Thank you Sue for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
★★★★★ 5/5
GoogleSian was incredibly helpful during the move in process. The office always answers the phone quickly and responds to any emails as soon as possible. They even called just to make sure the move went ok!
Lewis · 28 May 2021
Agent replied · 28 May 2023
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe recently purchased our bungalow from Blundell's, we found the whole team very helpful and accessible. throughout the process they kept us informed how the purchase was progressing. A special thankyou to Chris who really went the extra mile chasing solicitors and keeping things running smooth. I found Blundell's to be extremely professional , informative and helpful I highly recommend them
Thanks for all you did Barbara and john
John · 29 March 2023
Agent replied · 28 May 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Blundells made what should have been a stressful experience much easier and enjoyable.
From getting advice needed, viewing properties and then finalising everything couldn't have been easier.
Huge thanks to Dan and Chelsea in particular for their help.
Luke · 29 May 2019
Agent replied · 28 May 2023
Thank you for your and glowing 5* review of our local Blundells team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service from start to finish. Maisie kept us updated throughout and was extremely helpful and professional. Very pleased with the service
Katie · 28 January 2023
Agent replied · 28 May 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team is doing a great job if you need to rent a property. Good and quick communication is a key and they are on top of it. Well done!
Paweł · 26 March 2025
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review Pawel! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleExtremely unprofessional company who are unable to take ownership for failing to call back about viewings dates. I called several times and also left a voicemail only for the staff to turn around and not provide any reasonable explanation of why I was ignored and nobody got back to me. I work for a professional regulatory body and thisis completely unacceptable service in my industry.
R · 6 June 2023
Agent replied · 6 July 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy family rented a property from them staff and service what we were given was outstanding.
Sharon · 26 August 2025
Agent replied · 26 March 2026
Hello Sharon,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you and your family had an outstanding experience with our staff and service.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much for the fast, efficient and friendly service. Leanne, Maisie and the team were very professional dealing with everything leading to the sale.
Cheers
Andrew · 28 May 2022
Agent replied · 28 May 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaisie was fantastic at chasing up viewings and the house sold even after housing market had a wobble.
Robert · 29 March 2023
Agent replied · 28 May 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 3/5
GoogleVery good to start with, then probably during lockdown heard very little and total lack of communication. Then accepted offer in July and again it seemed as though 'sold' now and solicitors job and lost contact. Chris has been excellent and took it on and then did keep in touch regularly. Solicitors v slow and hard to contact and would never recommend them.
Mark · 28 May 2021
★★★★★ 5/5
GoogleThe Blundells team at Crystal peaks have been fantastic with helping us find our flat. From the flat viewing, to signing the final documents, they’ve been extremely proactive and helpful with any queries we’ve had, and ultimately made what is sometimes are painful process to an enjoyable and exciting one.
Cam · 26 March 2024
Agent replied · 6 July 2023
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service provided by Chris at blundells supportive throughout our home purchase a massive thanks to Chris and the team at Crystal peaks branch
Joanne · 28 May 2022
Agent replied · 28 May 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience from start to end, and continue to be helpful in my new tenancy
Jane · 26 July 2025
Agent replied · 26 March 2026
Thank you for your glowing 5* review Jane. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWent to Blundells as me and my partner were looking for our first flat, Rebecca found us the flat we were looking for and since then, its been fab so yeah, thank you Becky! Very professional :)
SamH95 · 29 May 2018
Agent replied · 28 May 2023
Thank you for your brilliant 5* review Sam! We wish you the very best in your new flat on behalf of our team at Blundells, Crystal Peaks. Scott
★★★★★ 5/5
GoogleAmazing and straight forward experience! Eleanor made everything stress free, explained everything and answered any questions we had, would highly recommend Blundells as a letting agentPositiveResponsiveness, Professionalism
Matthew · 26 August 2021
Agent replied · 28 May 2023
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleMarvellous experience with the Blundells team! I recently bought a buy to let property in the local area. The Crystal Peaks branch helped me from start to finish. Sue, the mortgage advisor has a great amount of experience and knowledge. Rebecca, the lettings manager is a credit to the Blundells family. My property had 4 viewings booked within the first couple of hours of it being on the market. I will always be choosing this branch in the future. 5*
H · 28 May 2020
Agent replied · 28 May 2023
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleWe've just sold our home with Blundells and have been extremely pleased with the service we have received. Everyone who we have dealt with from the Crystal Peaks office have been really friendly, approachable and professional. We have been extremely impressed with how quickly our home went on the market from the initial valuation, taking photographs and getting it online - it feels like the team really work together to get things moving. We were so pleased to be receiving interest and viewings straightaway and continued to do so. Throughout the process we have been kept well informed with feedback and progress - and nothing seemed too much trouble when we had any questions, it feels like everyone couldn't do enough to help. Highly recommended!!
S · 28 May 2020
Agent replied · 28 May 2023
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleWe have used Blundells and Sue Pope a few times now! When we bought our first house and for new mortgage deals at the end of every mortgage. Sue offers excellent advice each time and always finds the best deal for you! Things are explained clearly and concisely! Communication between Blundells, Sue and ourselves via phone, email is always excellent. The whole mortgage and re-morgate process is really effective. We will be using them again when our 5 year fixed deal is due for re-newal. We recommend them without hesitation. Kevin and Kim Grand
Kevin · 28 May 2020
Agent replied · 28 May 2023
Thank you for your wonderful 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleThere aren’t enough stars to rate the service received from Sarah, Rebecca, Jasmine and Chris. Surpassed other estate agents I had my house on the market with in terms of number of viewings, regular updates, advice on best marketing options, quick to update photos when needed to generate more viewings. Quality of photos were excellent. I didn’t feel just like a ‘number’ in terms of a sale, they genuinely were interested in us a family and fully understood our needs and urgency to sell. I couldn’t recommend this branch highly enough.
Kay · 28 May 2020
Agent replied · 28 May 2023
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleWe cannot praise highly enough the staff of Blundells at Crystal Peaks. From our first meeting with Leanne, our valuer, through our messages from Chris and Maisie who dealt with arranging viewings, the enthusiasm of Louise, who showed people round, to Charly, our negotiator we always felt in safe hands.
They were all professional, friendly, efficient, reliable and empathetic. We would highly recommend their service.
Tony and Mary Mulkerrins
Tony · 28 May 2022
Agent replied · 28 May 2023
Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm not one to leave reviews but I had to in this instance.... Leanne and Lucy at Blundells are an absolute pleasure to deal with. They are so approachable, friendly and always upbeat in what can be a stressful time selling a property. I highly recommend you use Blundells, the staff here are a breath of fresh air- and they make you feel like your property is their only priority! 5*PositiveResponsiveness, Quality, Professionalism
Haley · 26 August 2021
Agent replied · 25 August 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have felt well supported in the sale of my house and the purchase of a new one. I used the Crystal Peaks branch as they sponsor Mosborough Rugby Club, where my family play and support. Leanne and Charley have been particularly helpful in keeping me informed, liaising with the vendors of my new property and being on the end of the phone if I had a query.
Julie · 28 May 2022
Agent replied · 28 May 2023
Thank you so much for this lovely 5* review Julie. We really appreciate your kind words. Best wishes Graham, Customer Relations
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