Trusted Agent profile

Blundells Crystal Peaks reviews

★★★★★ Excellent

315 reviews across 1 platform

5 Peak Square, Crystal Peaks S20 7PH

Blundells's Crystal Peaks office at 5 Peak Square is rated 4.7 out of 5 across 315 reviews on 1 platform, including 315 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of five awards Blundells won in 2026. Checked 9 October 2026.

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4.7 / 5

315

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Blundells. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crystal Peaks office, from every platform, shown as written. First names only.

5/5

Google

We had a valuation done on our home. I was very impressed by the professionalism of the valuer. The packages blundells had available sounded great. Unfortunately we decided not to sell our house. However we have still decided to use blundells for our mortgage. Micheal has been extremely helpful and factual and patient when it has come to us making our decisions. The lady who helped arrange the valuation I think her name was sarah? She was also lovely to speak to. If we do decide to sell in future, we will be using blundells.

Louise · 26 February 2026

Agent replied · 26 March 2026

Thank you for choosing Blundells for your valuation and mortgage needs! We strive to provide professional and helpful service for all of our clients. We are grateful for your trust and look forward to assisting you with any future decisions. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Danielle was brilliant in helping with our sale, the process was long but Danielle went above and beyond to help speed theis up and kept us in the loop at all times . She is an asset to the company, she is a lovely person and was always at the end of the phone if needed ,always a smile when face to face. Thank you Danielle for everything you did to help us

Jacky · 22 March 2026

Agent replied · 26 March 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Blundells has to be the most seamless letting agents i have come across since moving to the Uk because every single thing was easy with them from signing documents to getting proper explanations from them to giving advice appropriately…..In other words they made moving homes easy so i would recommend them 👌🏾👌🏾.I forgot to mention that i got a surprise gift from them too..i didn’t know you could get a welcome gift when you only renting a new home so that’s a plus for me too.Lastly i would like to thank Eloise from the Blundells’s team for making my experience hassle free .

Olasumbo · 26 September 2025

Agent replied · 29 December 2025

Thank you for your kind words! We are delighted to hear that you had a seamless experience with us. At Blundells, we strive to make the process of moving homes as easy and stress-free as possible. We are also happy to hear that you enjoyed our surprise welcome gift! We will make sure to pass on your thanks to Eloise. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It's got to be well over a year since I first decided to down size. I looked at different estate agents and decided on Blundells. Leanne came to value my home and she was curtious polite and very professional. All the staff were really nice and I felt comfortable every time I had to visit Blundells at Crystal Peaks. But one lady shone out Sarah Peace She was so attentive and knowledgeable she helped me fill in forms ,kept me updated on house enquiries and interest. I can never be more grateful for all the help she's given me as a single Women. Her enthusiasm for her job is second to none and I don't think I could have got through this house sale without her. She really is an asset to Blundells! Now im nearly ready to move house I just want yo say a big thank you too all the staff at Blundells but especially to Sarah you really are a shining star....I've given 5 stars but not enough I would give Sarah double that and I would recommend Blundells( and I have done) everytime. Thank you Sarah the kettle will be on with a chocolate brownie in a few weeks I'd love you to see my new home.

Patricia · 17 September 2025

Agent replied · 29 December 2025

Thank you for your glowing review of Blundells and our outstanding team. It's always our goal to provide top-notch service and we are thrilled to hear that Sarah went above and beyond to help you through your home sale. Your appreciation means the world to us and we can't wait to see you settling into your new home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We purchased our property through Blundells - crystal peaks. Millie Aziz was a pleasure to speak to and always really helpful, Millie was in contact throughout the sale speaking to us at least once weekly. Very professional throughout, thank you Millie for your support during a stressful time.

Fay · 12 March 2026

Agent replied · 26 March 2026

Thank you so much for your kind review! Our team at Blundells takes great pride in providing excellent customer service, and we are thrilled to hear that Millie exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Used Blundells to let a rental property. The speed and level of service was superb. We got great value for money and I would not hesitate to use them again. Eloise went over and above to make sure it all went smoothly.

Rick · 15 April 2026

Agent replied · 23 April 2026

Thank you for your kind words! We are thrilled to hear that you had a superb experience using our services. It was a pleasure working with you and we would love to assist you with any future rental property needs. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

1/5

Google

We would never considered been involved with a property purchase with Blundells again. Dreadful service from start to finish . From the moment we gave them an offer on the property to the day we pulled out I don’t believe anyone there had a clue what was happened with issues we was facing . Particularly was met with rude attitude and a complete disregard for customer service by samatha , who just lied to us weekly. We made contact with the seller in the end , who was again completely unaware of the issues been caused by Blundells and was also been lied to . In the end just pushing us to withdraw from the purchase. After purchasing another property from another local estate agent this has highlighted how much of a very poor service Blundells offered. A complete contrast to the way bell and co operate .

Alex · 26 March 2025

Agent replied · 22 October 2024

Hello Alex, I'm sorry to hear about your experience with us. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Blundels have been very efficient, professional and friendly. Throughout my experience of selling my property, they have been absolutely fantastic. As a customer I couldn't have asked for more. Lovely friendly staff, excellent communication, focused and driven service. Leanne Reynolds did our valuation. Explained all we needed to know to move ahead with selling our property. Her knowledge and understanding was really appreciated. Certainly made things easier for us. Maisie Higginbotham, has also been our point of contact at the branch. She has been a pleasure to speak with, very forthcoming and focused. Would highly recommend Blundels to anyone.

Scrimface · 26 March 2025

Agent replied · 9 November 2024

Hello Scrimface, Thank you so much for your wonderful 5* review! We're thrilled to hear that Leanne and Maisie provided you with efficient, professional, and friendly service throughout your property sale. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

We recently moved into a rental property with the assistance of Blundells, Crystal Peaks, and the experience has been nothing short of excellent. Our negotiator, Taylah, was incredibly helpful, professional, and attentive throughout the process. She made what could have been a stressful move seamless and enjoyable. The team at Blundells, Crystal Peaks was always responsive and made sure every detail was taken care of, from the initial viewing to the final paperwork. Thanks to their efforts, we are now happily settled in our new home. Highly recommend their services to anyone looking for a hassle-free and supportive experience in finding a home! Special thanks for the gift packs on the day of key handover.

Abdullah · 26 March 2025

Agent replied · 10 December 2024

Thank you for taking the time to leave us this amazing 5* review Abdullah. Kind regards Lucy, Customer Relations.

5/5

Google

We can’t thank blundells enough! Me and my partner have just moved into our first home through blundells and they have been nothing other than amazing! Eloise was the agent we have dealt with the whole way through and no issue was too big or too small for her. She has put up with my million and one emails and questions daily and has made sure that we had the smoothest move ever. We can’t thank Eloise enough, she made a really stressful situation completely stress free!

Ashley · 26 March 2025

Agent replied · 26 March 2026

It’s really lovely to read another 5* review Ashley. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

4/5

Google

We recently moved into a rental property with the help of Taylah and Elysia of Blundells Lettings, Crystal Peaks. They were both very efficient and professional right from picking up my enquiries on Rightmove, arranging viewings and completing the contract and keys handover. When our initial property of interest fell through, they were very supportive and got us a better alternative immediately. Thank you so much Taylah and Elysia. I recommend Blundells for your property Lettings and Sales needs

Uwa · 26 March 2025

Agent replied · 26 March 2026

Thank you for sharing your experience with Taylah and Elysia at Blundells Lettings, Crystal Peaks. It's wonderful to hear that they were efficient and professional throughout your rental process, and that they were able to find you a great alternative when needed. We appreciate your recommendation. Best regards, Lucy, Customer Relations Team

5/5

Google

We had been looking at rental properties for a few weeks and found one with Blundell which we applied for. Right from the start Taylah and her amazing team sorted everything out, answered all our questions promptly and efficiently whether by telephone or email. The couple of times we visited the office someone always greeted us with a smile and pleasant voice. We would highly recommend. Big thank you Taylah.

Julie · 26 April 2025

Agent replied · 26 March 2026

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Review is for Danielle. I cannot put into worlds how helpful she was on my journey of buying my first house. Danielle was so responsive, reassuring and really proactive. She answered any queries so quickly and was so kind and helpful. Thank you so much Danielle for all your support you were AMAZING !!

Emma · 30 September 2025

Agent replied · 29 December 2025

Thank you so much for the kind words! We are so happy that Danielle was able to provide you with such a positive experience during your home buying journey. Danielle is truly amazing and we are lucky to have her on our team! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to thank the crystal peaks branch for letting my property with in a week and the staff were excellent especially Elysia who was plesent and professional from beginning to hading the keys over to the new tenant i would highly recommend this service thank you once again

David · 26 August 2025

Agent replied · 26 March 2026

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Blundells have been great as a whole, I've been trying to find the right property for a while, they would email and call for one's they thought were suitable. Once we did, great at communicating via emails and calls. Eloise was my main point of call, she made me feel in safe hands and at ease. Great service from the crystal peaks team.

Amie · 26 March 2025

Agent replied · 26 March 2026

Many thanks for your marvellous 5* review Amie. Best wishes, Lucy, Customer Relations.

1/5

Google

Viewing confirmed the same morning for 10:00. We arrived early and waited until 10:20, no one showed up. When I called at 10:20, I spoke to Mr Jonson, who said the viewing was “cancelled” and that they “couldn’t contact me”, which is not true, I had my phone with me all day and was fully reachable. He showed complete indifference and zero willingness to help or take responsibility. Wasted time, fuel, and had to leave work. This level of service is unacceptable and shows total disregard for clients. Avoid this agency.

Martha · 22 January 2026

Agent replied · 15 January 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

It was a good decision do entrust Blundells Chrystal Peaks. Elysia and Taylah were not only friendly and patient, but also very professional and took their time for addressing all our concerns and answering all our questions. Also her primary assessment was professional. But also the whole letting team proved to be very competent and helpful. 👏

Friedrich · 26 March 2025

Agent replied · 25 August 2024

Thank you Friedrich for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I want to take a moment to thank Taylah Ripley for the outstanding service I received during my letting process. She communicated with me properly, Her professionalism, and friendly approach made a big difference, and I’m genuinely impressed by how smooth the entire experience was. Also, Receiving a welcome gift from Blundells was such a thoughtful touch.

Sowunmi · 26 March 2025

Agent replied · 12 January 2025

Hello Sowunmi Oluwadamilola, thank you for your wonderful 5* review! We're thrilled to hear that Taylah Ripley provided outstanding service and that you enjoyed the thoughtful welcome gift. Your feedback is greatly appreciated and will be shared with the team. Best regards, Lucy, Customer Relations Team

5/5

Google

We (Navya sri Channamsetty and Nagesh Kataru)had an amazing experience with BLUNDELLS Crystal peak office!! They helped us find a wonderful two-bedroom flat within just a week. Their professionalism, dedication, and expertise made the whole process smooth and stress-free. Special thanks to Miss Megan Lilley, her continuous support and friendly nature through out the process is amazing! We highly recommend them to anyone looking for a new place to call home. Thank you so much Blundells and team for your excellent service!!

Nani · 26 March 2024

Agent replied · 29 August 2023

Hi Nani, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Wow, what a fantastic experience with BLUNDELLS Crystal peak branch. They are incredibly skilled and went above and beyond to help us secure a beautiful two-bed flat within such a short time. I couldn't be happier with their service and the seamless process they provided. Special thanks to Megan Lilley,she helped quiet lot throughout the process and friendly nature and never hesitated to our questions we are highly appreciated her service in this.Thank you for making our apartment hunt a breeze!" [5 stars] 🌟🌟🌟🌟🌟

Nani · 26 March 2024

Agent replied · 29 August 2023

It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Thanks Elysia Allott and Taylah Ripley, and the rest of Crystal Peaks Blundells team! Such a amazing team work efficiently and thoughtfully! Elysia helps us let our property within couple hours in last tenancy! We met some challenges in this tenancy, but Elysia and Taylah quickly moved things and get all things done satisfied! They always respond to my email and call promptly with professional and useful advice. I know my property is on “safe hands” with Elysia and Blundells team. I would recommend Blundells team to anyone who is looking for a estate agent.

Lu · 26 March 2024

Agent replied · 29 October 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Don’t do this often but thought this was well worth the review. William and Elissa were simply fantastic to interact with. I was half hour late and despite being last hour of a Friday and in to the evening, both of them were keen on helping me understanding the processes and allowed me to view the house. Elissa worked with me up until 18:45 to reassure me and inform in detail the process of build my first house. Thank you guys! Really appropriate your time!

Bruno · 26 March 2024

Agent replied · 27 November 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to highly recommend Blendells Estate Agents at crystal peaks. From the first meeting with Leanne Reynolds I felt at ease. As a disabled person having someone who not only lives locally, but has years of experience in selling homes was very reassuring, I was making the right decision by putting my house on the market with a friendly helpful company. Having Emily Ward come to my home and help me fill out forms. They really can’t do enough to help and advise you accordingly. I didn’t have to worry about viewings as they took care of everything and my home sold in under two weeks. Great service by caring, friendly, professional people.

Caroline · 26 March 2024

Agent replied · 25 August 2024

Caroline Fernie thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Blundells at Crystal Peaks were really helpful and accommodating for our many viewings at houses we liked. They kept a close eye on what stage we were at and made necessary calls to push things along with solicitors, etc. We can't thank Maisie, Emily, Sam and the rest of the team enough for all their help.

Emily · 26 March 2025

Agent replied · 10 December 2024

Thank you for your brilliant 5* review and thank you for your kind words Emily. Best wishes, Lucy, Customer Relations.

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Questions about Blundells Crystal Peaks

How many reviews does Blundells Crystal Peaks have?

Blundells's Crystal Peaks office has 315 reviews across 1 platform: 315 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Blundells Crystal Peaks's rating?

Blundells Crystal Peaks is rated 4.7 out of 5 across all 315 reviews, and 4.7 out of 5 on Google from 315 reviews, checked 9 October 2026.

Has Blundells won any awards?

Yes. In The Trusted Agent 2026 awards: Blundells, Crystal Peaks won Gold; Blundells, Hillsborough won Gold; Blundells, Doncaster won Gold; Blundells, Rotherham won Trusted Agent; Blundells, Chesterfield won Trusted Agent.

Where is Blundells's Crystal Peaks office?

Blundells Crystal Peaks, 5 Peak Square, Crystal Peaks S20 7PH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.