Every review we hold for the Crystal Palace office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy property was a multi-let and Martin and Co at Crystal Palace handled the lettings very profesionally, they were always very polite and willing to work together on any issues that arose in connection with the property, with both myself or with the tennants. I always felt I could call up and talk about any concerns regarding the property with them, at any given moment and without fail they were allways very warm welcoming and helpful, they made the whole process so easy for me.
I also intructed them to handle the sale of this property, and was delighted with the way they managed to arrange the viewings with the tenants and all the little extras that they did to help, which I could not do as I do not live in the UK, this was way above what was expected and I shall be forever greatful to them. They certainly made both the lettings and the sale process go as smoothly as one could wish for.
Sarah · 26 April 2015
Agent replied
Thank you Sarah for your kind review.
★★★★★ 4/5
GoogleJames was responsive and helpful in what proved to be a drawn out process with various legal hiccups. The team nudged it along to completion. An agency I would return to.
Amanda · 25 March 2017
Agent replied
Thank you Amanda, we would be delighted for you to return to us should the need arise.
★★★★★ 5/5
GoogleThank you James Gough, Annabel Sidney and the Martin & Co team for helping me getting my flat, they are great and helpful thank you all. Sylvia kd
Sylvia · 5 July 2019
Agent replied
Our pleasure Sylvia, hope we can act for you again if you need us.
★★★★★ 5/5
GoogleWhat a great team! James, Annabel and Mike are fantastic, either for Lettings and Sales! Friendly, professional and efficient, what more to expect? Thanks a lot guys!
Cedric · 25 March 2018
Agent replied
Thank you Cedric, we would be delighted to work with you again.
★★★★★ 1/5
GoogleMade an appointment to view their advertised property 2 days prior before the actual viewing. The lady that took my call did NOT put this booking in their diary nor made any parties aware of the viewing.
I have travelled to the property this morning and waited outside the house, called up Martin & Co and they replied that they have forgotten to put this in their diary.
Useless & Complete waste of my Time !!
Ray · 3 November 2023
★★★★★ 5/5
GoogleGreat service all round, straight forward communication. a refreshing approach to dealing with landlords and tenants. Wishing James and his team continued success in Crystal Palace.
Gerry · 26 March 2015
Agent replied
Thank you Gerry for your great review.
★★★★★ 5/5
GoogleJames and the team at Martin & Co work with kindess and integrity. I couldn't recommend them enough.
Clare · 13 April 2024
★★★★★ 5/5
GoogleOnly great things to say about this place. I have dealt with a number of estate agents, as a renter, seller and buyer, and hands down these folks are the best. No gimmicks, no sales pitch - straightforward and easy going. I rent my property full service with them from overseas and I have NEVER had an issue. They find good solid tenants and are no drama. Highly recommended
Freya · 21 November 2019
Agent replied
Thank you Freya, straightforward and easy going is good to read, we see little benefit in being complicated and difficult, so pleased this is felt in the service we provided and continue to provide to you and your tenants.
★★★★★ 5/5
GoogleGreat service from James, Annabel and team letting out our flat in Crystal Palace.PositiveResponsiveness, Professionalism
Alan · 25 May 2021
Agent replied · 24 May 2024
We certainly try Alan! Its a few years on from your review now and we continue to act for you, so thank you for your ongoing custom.We'll keep up the good work.
★★★★★ 5/5
GoogleJames, Lucy and team are brilliant - helpful, friendly and down to earth. I cannot recommend them highly enough, a real pleasure to deal with.
Rose · 26 March 2015
Agent replied
Thank you for your excellent review Rose, hope you have been well.
★★★★★ 5/5
GoogleJames, Lucy and colleagues sold my flat for me earlier this year. I can thoroughly recommend them for honesty, integrity and efficiency. Thanks team!
Kate · 25 March 2016
Agent replied
It was our pleasure Kate, we hope you are enjoying your new life in Ipswich.
★★★★★ 5/5
GoogleJames Gough, Annabel Sidney and the team are great. Completely straightforward management and letting agent, and very nice people work there.
Joseph · 25 March 2019
Agent replied
Thank you Joseph for your great review, we are here if you need us again.
★★★★★ 5/5
GoogleI would highly recommend Martin and Co. in Crystal Palace. James' advice was calming and insightful. Invaluable when buying your first home.
Michael · 26 March 2015
Agent replied
Thank you Michael for the thoughtful review, we do our best for all stakeholders.
★★★★★ 5/5
GoogleWe would highly recommend Martin and co.
They were extremely helpful and professional. James and Michael provided an excellent service.
El · 1 May 2017
Agent replied
Thank you for your kind review.
★★★★★ 5/5
GoogleHad a really great experience with Martin & Co. They helped us when buying our first property. They chased the vendor's solicitors whenever we needed it and pushed the process along. They also recommended great local tradespeople to help us renovate the flat. friendly, prompt and professional - highly recommend.
Chloe · 7 September 2022
Agent replied
Thank you Chloe, hope you are loving your superb new home.
★★★★★ 5/5
GoogleA pleasure to deal with. James was fantastic, very helpful and always available. Made a long process much easier...
Dan · 25 March 2016
Agent replied
Thank you Dan for the review, it was our pleasure.
★★★★★ 5/5
GoogleSecond time using James and the team to let a property, very easy, efficient and helpful service. Would recommend.
D · 26 March 2015
Agent replied
Thank you for your review, it was 8 years ago that you said this, and we have had a fair few more lettings with you since, so thank you for your kind words and ongoing custom.
★★★★★ 5/5
GoogleMartin & Co were so helpful from beginning to end. They helped me find the perfect home, dealt with any issues promptly and professionally and were fantastic at the end of the tenancy. I would highly recommend them.
Dean · 13 March 2025
★★★★★ 5/5
GoogleExtremely happy with Martin and Co. I had a terrible, inexperienced Letting Agent the year before managing my property and tenant and the amount of stress it caused was truly unexplainable. Martin and Co swiftly took the contract and their …
J · 13 April 2023
Agent replied
Thank you Judy, this is very pleasing to read! We'll try to keep it up!
★★★★★ 5/5
GoogleI cannot rave about Martin and Co enough! I've rented from M&C in two different properties which were also managed by them and have been overwhelmed with how patient, supportive and kind they have been at every stage. Always answering emails really quickly and always there at the end of the phone. I cannot recommend these guys enough! Absolutely wonderful and 100% trustworthy!
Deborah · 21 November 2018
Agent replied
Thank you Deborah for your review, we would be delighted to rent to you again.
★★★★★ 4/5
GoogleA good local agent with knowledge of the area. Understanding, patient and communicative. We felt we were in good hands and could discuss any concerns with ease. We sold our house relatively simply and we would happily recommend Martin & Co Crystal Palace to serious vendors in the area.PositiveResponsiveness, Quality, Professionalism, Value
Clare · 20 November 2021
Agent replied · 26 June 2024
Thank you Clare, you had a lovely house and the new owner will love it as much as you did I am sure.
★★★★★ 5/5
GoogleHave used Martin & Co for years to manage my BTL property. Friendly, efficient, proactive and easy to deal with. Would not hesitate to recommend the team here.
Ed · 14 June 2025
★★★★★ 5/5
GoogleMartin&Co were the sellers Estate Agents that were working on the vendors behalf but I have to say, by the end, I thought they were working for both of us based on the amazing service they provided me. …
Sam · 13 April 2023
Agent replied · 30 May 2024
Thank you for your review Sam, that's lovely to read. Glad we got there.
★★★★★ 5/5
GoogleVery helpful and communicative - were brilliant in helping us find a property, and guiding us along the way, and kindly continued to check in on us the first few weeks we were there. As a tenant, I couldn't recommend them enough.
Ben · 5 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
