5/5
GoogleVery lovely team . Good service always polite and patient .
Agent replied
Patience is, we are told, a virtue! Thank you for your lovely review.
Trusted Agent profile · Crystal Palace · London
Verified
Martin & Co Crystal Palace reviews
★★★★★
231 reviews across 3 platforms
70 Church Rd, Upper Norwood, Crystal Palace, London, SE19 2EZ
Part of Martin & Co, see every office.
Martin & Co's office in Crystal Palace, London, at 70 Church Rd, is rated 4.8 out of 5 across 231 reviews on three platforms, including 222 Google reviews rated 4.8.
222
Reviews on Google
This office
8
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Crystal Palace
We specialise in sales, lettings and property management in Crystal Palace, Sydenham, Penge and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Directors James Gough and Lucy Hopkins opened Martin & Co Crystal Palace in 2011. Passionate about property and having lived in the area for 10 years, both have expert on-the-ground knowledge and provide exceptional customer service to local residents. Located in South London, Crystal Palace benefits from a village feel whilst being an integral part of the Capital, with wonderful parks and open spaces, and is ideal for both families and professionals. Our team Martin & Co Crystal Palace makes letting or buying your property as stress-free as possible. If you have a property to let or are looking for an investment in or around Crystal Palace, please do get in touch with a member of the team. For all property enquiries or to arrange a valuation, please call Martin & Co Crystal Palace on 0208 7719990
Reviews
Every review we hold for the Crystal Palace office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly and professional agents, supportive before and after moved in. Would definitely recommend it to anyone!
Agent replied
Thank you for your kind review.
5/5
GoogleVery friendly, useful, great communication and most importantly always seems happy to help!
Agent replied
Thank you Mei for the great review. Always happy to help should be our mantra!
5/5
GoogleHighly recommend - very friendly and helpful with lots of local knowledge
Agent replied
Thank you Alex for your great review.
5/5
Googleexcellent very responsive; great feedback, worked hard on our behalf
Agent replied
Thank you Erica for your kind review.
5/5
GoogleCan't recommend these guys highly enough - by far the most professional and conscientious agents that we've dealt with in SE19 - and beyond...they did us proud managing our block for several years as well as the sale of our flat in difficult circumstances...10/10
5/5
GoogleAlways a pleasure to deal with - Professional Courteous and polite
Agent replied
We have to say the same about you Nigel, always a pleasure to work with you.
5/5
GoogleBrilliant customer service, helpful through everything. Would thoroughly recommend.
Agent replied
Thank you William for the great review, we thrive on helpfulness and appreciate you noting it.
4/5
GoogleGood service from a local agent who knows the area & property they are selling and is speedy and efficient in their dealings. They were helpful and prompt with responses and advice. A pleasure to deal with.
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thanks for your review! It means a lot to the team, even if I'm slow at replying!
5/5
GoogleExcellent - efficient, helpful, and extremely friendly.
5/5
GoogleRating only, no written review.
Agent replied · 17 July 2024
Thank you Giuseppe, hope you are enjoying your new home.
5/5
GoogleRating only, no written review.
Agent replied
Thank you Giuseppe, hope you are enjoying your new home.
5/5
GoogleRating only, no written review.
Agent replied
Thank you Robert for your review.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Hi Daniel, We are sorry you had this experience with our company. We train our employees to have the highest standards in customer service so we are surprised and disappointed to see you give us one star. We cannot locate your name within our applicants so it doesn’t appear that you registered with us. We wanted to get in touch to personally apologise and try and find out more about your experience so we make sure it doesn’t happen again. If you would like to get in contact to do this then please do give us a call on 0208 771 9990 and ask for James or Lucy - we are the Directors here and would love to speak to you to try and show you that we care about everyone’s experience with our company.
5/5
GoogleRating only, no written review.
1/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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