Trusted Agent profile · Croydon

Streets Ahead New Homes reviews in Croydon

4.5

★★★★★ Excellent

1,219 reviews across 2 platforms

219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB

Streets Ahead's office in Croydon, at 219-221 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,219 reviews on two platforms, including 348 Google reviews rated 4.3.

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4.3 / 5

348

Reviews on Google

This office

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871

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Adam is very great of helping client

This company is very great of helping they clients to find good place wher we call home one of the staff who name is adam i heard a lots of clients saying how helpfull he is and i prove it myself

PauletteBeckford · 28 August 2026

5/5

Trustpilot

I had a really good experience

I had a really good experience , and I’d especially like to highlight Adem for his excellent service. He was professional, friendly, and extremely efficient throughout the process. From my initial enquiry about the apartment , he responded very quickly and was able to arrange a viewing without any delays, which made everything much smoother and less stressful.

Oluwakorede · 30 April 2026

5/5

Trustpilot

Cameron was absolutely the best agent

Cameron was absolutely the best agent out of 9 I have dealt with. I am an estate agetn like him and go the extra mile. He even showed me on whatsapp video call and walked down the road to show me where the tube station was. I will definitely only call Cameron as soon as we are able to travel out of South Africa to the UK again.

Simone · 27 November 2021

Agent replied · 25 December 2024

Thank you Simon for your lovely review. I will pass your comments on to Cameron. Thanks, Laura

5/5

Trustpilot

Highly recommend

Highly recommend! Josh was incredibly helpful and communicative throughout the search and into the start of our rental

Edward · 20 February 2026

5/5

Trustpilot

Me & my family have been using Streets…

Me & my family have been using Streets Ahead for decades, they’re great at what they do, we find them attentive to our needs & George Barnes is especially helpful!

Shereena · 18 October 2024

Agent replied · 25 December 2024

Dear Shereena,Thank you for your 5* review! We are delighted to hear you are receiving excellent customer service from the team after decades of dealing with Streets Ahead!We look forward to helping you again in the future. Kind regards,ZoePA to Directors

5/5

Trustpilot

Streets Ahead assisted me exceptionally…

Streets Ahead assisted me exceptionally in securing a new residence in South East London. The property viewing was scheduled conveniently and conducted efficiently, with all my inquiries receiving prompt and clear responses. Both Autumn and Emma were outstanding throughout the entire leasing process, ensuring that I signed my agreement seamlessly and providing me with a comprehensive inventory of the new property. I am thoroughly satisfied with the service they provided and would highly recommend Streets Ahead to anyone in search of rental accommodations in London.

Asena · 8 November 2023

5/5

Trustpilot

Brilliant Service from the Lettings Team - Crystal Palace

The professional manner and quality of service that I have received from the lettings team has been fantastic. Within 24 hours of handing the keys to Nick, he had arranged viewings and found a prospective tenant. He had to hand over the letting process to a very competent and friendly Emma when he went away but still remained involved in the letting process. Emma took over the reins and did a brilliant job at liaising with me throughout the letting process answering any queries promptly and professionally even after the tenant had moved in. Autumn was also there to support. I would highly recommend Streets Ahead.

Theresa · 8 November 2023

5/5

Trustpilot

Props to Abhiram Sajeev

I've rented my property through Streets Ahead for a few years now and respectfully, have had underwhelming to poor experiences with the property managers assigned to me over those years. I've had a few who were unresponsive, not proactive, slow, and really just property managers who didn't do their job to even a minimum standard in my opinion.Luckily, that experience changed when Abhiram became my property manager. Abhiram has been a breath of fresh air in his level of proactivity in raising and fixing issues has been super helpful. With the previous property managers it was always reactive, me chasing up, hearing nothing back. With Abhiram, it's the opposite and he's in control, driving things and keeps me updated, always being clear on what he needs from me to help him be effective.Really (and finally) happy with Streets Ahead service now he's looking after my property, highly recommend him :-)

Lucas · 4 November 2023

5/5

Trustpilot

First Class Service

I have let properties in the Croydon area for a number of years and have always struggled to find the service im looking for. I have been using Streets Ahead for a couple of years and they say it’s not the company but the people. Laura Da Costa is absolutely brilliant. She contacts me when there is a need to get me involved in something or she needs a decision, I feel the property is in great hands and also as a landlord I want to know my tenants are well looked after it’s their home. I would give her 10 stars if they are available, thank you for the service you provide you are more than a credit to your business

Paul · 3 November 2023

5/5

Trustpilot

Great service

Streets ahead came through and helped me with getting a new place in South East of London. The viewing of the property was timely and properly conducted and they were able to provide answers and clarification to my questions. Autumn and Emma were superb in the whole process of getting my agreement signed and provided me with complete itinerary of the new place. I am happy with their services and I will strongly recommend them to anyone looking for a house to rent in London.

Shola · 2 November 2023

5/5

Trustpilot

great service

I recently had the pleasure of working with Laura Costa as our property manager, and I couldn't be more delighted with the exceptional services provided. From the moment we began our collaboration, it was evident that their professionalism and dedication to their role set them apart.Laura exhibited a remarkable level of responsiveness and attentiveness to our needs, consistently going above and beyond to address any concerns or issues promptly. Their expertise in managing our property was evident in the outstanding maintenance and upkeep of the premises, making our experience as property owners seamless and worry-free.Not only did she excel in the day-to-day management tasks, but their excellent communication skills and willingness to listen to our specific requirements truly stood out. They demonstrated a deep understanding of the real estate market and were instrumental in helping us make informed decisions to maximize the value of our property.In conclusion, Laura has been an invaluable asset to our property management experience.Thank you for your outstanding dedication and professionalism.

Emilian · 2 November 2023

5/5

Trustpilot

Doing well.

Street ahead has got affordable and suitable accommodation in all croydon area.I will definitely rent from them whenever I’m ready thanks George Barnes for your assistance.

Oluwatobi · 10 December 2024

Agent replied · 25 December 2024

Dear Oluwatobi,Thank you for leaving us a 5* review. We look forward to helping you again in the future.Kind regards,ZoePA to Directors

5/5

Google

We would like to thank you the Streets Ahead Estate Agents at Croydon Branch for helping us sell our property. A special thanks to Harley Perrio for assessing the right price point and then brokering a deal that worked for us and the buyers, in ever changing market conditions. A special thanks to Marina Steel for being a live wire between us, the buyers, and the solicitors, and for helping both parties with the nitty gritties of the process. Her fast communication between all parties was a pivotal part of this transaction. Many thanks! Thank you to Ryan as well for helping us on a number of occasions!

Shri · 24 October 2023

5/5

Google

I had a great experience with the Streets Ahead team in finding the right property to rent for myself. The team is very professional and supportive. Special thanks to George Barnes and Emma for being very helpful and accommodating for the extra requests that I had. I would definitely recommend Streets Ahead to anyone searching to rent out a property.

Tabish · 24 October 2022

Agent replied · 23 October 2024

Thank you Tabish for your review. I will pass your comments on to George and Emma. Thanks, Laura

5/5

Google

A big thanks to Pawel Serafin for helping us in our search for a property. We appreciate your time in our search and in answering our phone calls and emails.

Brinda · 2 October 2024

Agent replied · 23 October 2024

Dear Brinda, Thank you for leaving us a 5* review! We are delighted to hear that Pawel was very helpful during your property search. Your feedback helps us to continue to deliver excellent customer service. We look forward to helping you again in the future. Kind regards, Zoe PA to Directors

5/5

Trustpilot

Amazing Service from Autumn & Emma!

I had the pleasure of having Autumn help us from the very beginning of our search. From the initial booking of a viewing to submitting offers and signing contracts. We didn’t have the easiest of processes but Autumn made sure we was kept in the loop every step and reassured us. She then passed us over to Emma to complete our agreement. I had a great overall experience with Streets Ahead due to the team and would highly recommend!

Kelly · 6 November 2023

5/5

Trustpilot

Pippa Thompson

Pippa Thompson - Pippa has recently taken over management of my property at Streets Ahead. She is extremely knowledgeable and it clearly showed in all our conversations that her only intention is do what is best for the client. She was able to secure me maximum rent for my property and ensured it was all done in a professional and transparent manner for all parties. I would highly recommend Pippa to anyone looking to a highly skilled property manager.

Sach · 3 November 2023

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Enzo and Emma from Streets Ahead Estate, and I couldn’t be happier with the experience. Enzo was extremely knowledgeable, professional, and patient as we navigated the home renting process. They took the time to understand our needs and preferences, and found us the perfect home in a great neighborhood. I highly recommend both Enzo and Emma and Streets Ahead Estate for anyone looking to rent, buy or sell a property

Tomasz · 25 November 2023

5/5

Trustpilot

I recently moved into a new flat thanks…

I recently moved into a new flat thanks to streets ahead. They were help every step of the way. George Barnes was quick to answer any questions I had.

Leon · 7 October 2024

Agent replied · 25 December 2024

Dear Leon,Congratulations on your new home and thank you for leaving us a 5* review! We are delighted to hear that George Barnes provided help every step of the way.Kind regards, ZoePA to Directors

5/5

Trustpilot

Ben was brilliant

Had a really good experience with streetsahead. Especially Ben, he was brilliant during the viewing, great knowledge of the property and the area, would definitely recommend their services. 5 stars.

Ronny · 19 October 2025

5/5

Trustpilot

George Barnes was professional

George Barnes was professional and cordial when he spoke with me over the telephone during my inquiry for a 2 bedroom property in Croydon.

ALEXANDRA · 17 December 2024

Agent replied · 25 December 2024

Dear Alexandra,Thank you for leaving a 5* review!We are delighted to hear George Barnes from our Croydon Branch was professional and cordial during your property search.Kind regards,Zoe PA to Directors

5/5

Google

Kirstin was very welcoming. She answered the numerous questions I had really well. I'm happy to be working with her for my next property search :-)

Adwoa · 18 November 2024

Agent replied · 9 December 2024

Dear Adwoa, Thank you for leaving us a 5* review. We are delighted to hear that you are happy with the customer service received from Kirstin from our Croydon branch and look forward to helping you again in the future! Kind regards, Zoe PA to Directors

5/5

Google

It was my first experience with Streets Ahead and it was a life saver. I was looking for property from 1 month and then I got a call from George Barnes, Instantly i viewed the property and finalized that, He was always available for me to discuss my doubts and issues about the property. I would highly recommend George Barnes. And also special thanks to Emma Mckenzie she also helped me a lot till the move-in date. :)

Hitesh · 24 October 2023

5/5

Trustpilot

Support and understanding amazing

The support and understanding I received from Jola in Crystal Palace and Marina in Croydon (I think) was way beyond what I was expecting. I would strongly recommend these agents to anyone looking to sell in the SE London area.

Jill · 3 December 2025

Agent replied · 23 December 2025

Dear Jill, Thank you so much for your wonderful review. We’re delighted to hear that Jola in Crystal Palace and Marina in Croydon were able to exceed your expectations. Providing supportive, knowledgeable service is incredibly important to us, and it’s great to know they made such a positive difference to your experience. We truly appreciate your recommendation and are grateful you chose Streets Ahead for your move in SE London. If you ever need any further assistance, we’re always here to help. Kind regards, Zoe

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