Streets Ahead New Homes reviews in Croydon

★★★★★ 5/5

Trustpilot

We would not have got through our house purchase if it wasn’t for Marina

We would not have got through our house purchase if it wasn’t for Marina. She was hugely supportive, reliable and helpful from the very beginning to the very end and we feel very lucky to have worked with her on our first purchase. She always kept us up to date and worked so hard to make sure everything went ahead. We would highly recommend Streets Ahead, and especially Marina and her team at Lower Addiscombe Road. Thank you!

Laura · 3 June 2023

★★★★★ 5/5

Google

Finally sold after a long hard year. Marina Steel has been so helpful. Always reassuring and eager to get results. I never had to chase as Marina would always make sure she would come back to me within that day. She was always at the other end of the phone and dedicated her time. I highly value the service Marina provided. She really is a real asset to Streets Ahead. Thank you

Michaela · 24 October 2023

★★★★★ 5/5

Trustpilot

Always impressed with Streets Ahead

Always impressed with Streets Ahead. My rental flat was on the market for a matter of days before they rented it out. Nick and his team are excellent, they always spend time to find the right tenants and do so very quickly. Always communicative and responsive. Having used other agents in the area I only use Streets Ahead now!

MR · 25 November 2021

★★★★★ 5/5

Trustpilot

My experience with Streets Ahead and in…

My experience with Streets Ahead and in particular Catherine, has been amazing! I find Catherine, very professional, reliable and always there to answer any questions that I have at any time of the day. She was very professional and was letting us know with any progress at any stage of the house purchase! Catherine you are the best!!!

Dominika · 20 January 2022

★★★★★ 5/5

Trustpilot

Excellent service from Adem and Ethan

Really happy with the service from Adem and Ethan. They have both been really proactive, keeping me updated throughout and always being honest and clear about where we are with everything.

Emilia · 27 August 2026

★★★★★ 5/5

Trustpilot

Finding a rental for Nu

When I needed to find a rental in a hurry, I contacted several estate agents. George from Streets Ahead Is the only one who got in touch, found out what I needed and helped me so quickly. At no time was I made to feel that I was a bother and I was provided with updates.Thank you George, Suzzannah and Emma, I think you should call yourself the dream team

Nurubee · 25 November 2023

★★★★★ 5/5

Trustpilot

Moving Fast

I'd like to start off by giving Estelle an honourable mention . She was amazing from start to finish.From the moment we first spoke about my requirements, she dedicated herself to the task and not only that she delivered . From my preferences to me finding a property and closing a deal the process only took around two weeks was absolutelty amazing. Thank you to the streets ahead team and in particular Estelle . Hopefully the good customer service can continue throughout my tenancy.

Chris · 12 February 2023

★★★★★ 5/5

Google

I had exelent responce from the moment i steped through the door through the prosses of them finding a place with a chap called bradly when he went above and beyond his duty with my problems

Christopher · 8 November 2025

★★★★★ 5/5

Trustpilot

The Coulsdon team were helpful and…

The Coulsdon team were helpful and knowledgeable from the first viewing to completion ensuring things ticked along nicely and provided advice and insights along the way.

Customer · 24 September 2026

★★★★★ 5/5

Trustpilot

George Barnes was so helpful,He would…

George Barnes was so helpful,He would call if there was a new property that matched my expectations.

Eucharistabel · 1 December 2024

★★★★★ 5/5

Trustpilot

I was looking to rent a house/flat thru…

I was looking to rent a house/flat thru Streets Ahead Estate Agents, and luckly I've met Emma Mackenzie and kristen watson who helped me find the flat I'm staying in right now.I never find dificulities in the progress as Emma and Kristen were very helpful and profesional, they always have the answer and solution for any problem I faced, They never been late to response on any question needed. They were the focal point between myself and the landlord and I was relaxed dealing with them.They are well skilled and profesional in their field, their work was much appreciated

Abdo · 27 January 2023

★★★★★ 5/5

Trustpilot

Streets Ahead in Crystal Palace is exceptionally good.

Streets Ahead in Crystal Palace is exceptionally good. I say that as someone who engages with quite a few Lettings and Sales Agents in London. In particular, the Senior Lettings Manager, Nick Durkin, leads a great team who care as much about people as property, and that is equally true for prospective Tenants and Landlords.

Dr · 29 January 2022

★★★★★ 1/5

Trustpilot

Absolutely not what I expected

We use Streets ahead's tenant finding and property management services with a hope things will be taken care of. The unexpected charge, lack of communication, unauthorised work and complaints ignored by Streets ahead have been huge disappointment to us. The hours spent on going through expenses we were charged every time to ensure things are correct just added more work and stress on us.

Not · 3 December 2024

★★★★★ 5/5

Trustpilot

I went on multiple viewings in the…

I went on multiple viewings in the Croydon area with Kacey. She was super helpful in finding properties that we would be interested in and in the viewings. She had all the information on hand which made it very easy to make our decisions.

Joao · 15 May 2026

★★★★★ 5/5

Trustpilot

Great Service

The process has been great because the agent, Nailah Cave was great in making me get the property. She called me on the 3rd December and offered me the opportunity to view the property the same day, explained how the process will be should the landlord chose me as the preferred tenant. After been chosen as the preferred tenant, Nailah Cave was communicating with me throughout the process, on the 14th December I got a call from her that I'm all cleared from the reference company Goodlord. Nailah Cave was transparent throughout and she was very professional and respectful. Great service!Regards,Chernor Barrie.

Chernor · 14 December 2022

★★★★★ 1/5

Trustpilot

Put Our Health At Risk

Our experience with Streets Ahead started off positive as the letting agent George was very enthusiastic and friendly. However, the property management team have let us down completely.On our move in date we found that the oven was infested with mouse droppings. The engineer they had contracted to come out to fix the stove literally cursed when he saw how much faeces was in there. It took the landlord three months to replace that oven - all he could tell us was that the oven he ordered wasn’t in stock. We’ve asked for a receipt to prove that he ordered it straight away, as is his legal obligation, and we got radio silence.The flat also has a horrific mould problem, to the point where our health has been compromised. When we went to our property manager about this (our third property manager in 9 months), we were assured that she took mould very seriously and would deal with the problem. She came round with the landlord, opened all the windows (including one that you would have to crawl on top of my bed to open) and left. Despite an independent construction worker telling us that this mould was 100% caused by structural issues and that vents needed to be installed, Streets Ahead and our landlord believed that this was due to us not ventilating the flat ourselves. We were then informed that our landlord would not be renewing our contract.So in short, they allowed our landlord to leave us with an oven filled with mouse droppings and a flat infested with mould. They do not care about tenants. Don’t rent with Streets Ahead if you care about your health.

Grace · 10 December 2022

★★★★★ 4/5

Google

George Barnes has been wonderful to work with and consistently updated me with feedback on available rentals and continued to check in with us along our search. He has been a pleasure to work with.

Latara · 9 May 2025

★★★★★ 5/5

Trustpilot

Streets Ahead are ahead of the game

My family and I needed a place to move to with urgency, our Agent Ryan was instrumental in fast tracking our process. He was always available to contact, always provided updates and was transparent with timings as well as next steps. Moving houses of course isn't an easy process but Streets Ahead with their responsiveness and efficiency definitely eased the process. Would recommend to anyone house hunting. Thanks.

Kevin · 10 November 2023

★★★★★ 1/5

Trustpilot

Info form far too long

Gave up after the fourth or fifth page of the form giving them info just to ask about viewing a house. I was only going to view as I was seeing some others in the area and might have been worth a look

Sam · 16 May 2026

★★★★★ 5/5

Trustpilot

Excellent experience

I had an excellent experience. They were professional, knowledgeable, and truly dedicated to helping me find the perfect home. They were always available to answer my questions and went above and beyond to address any concerns I had throughout the process. I highly recommend Streets Ahead Estate Agents to anyone looking for a reliable and trustworthy housing agent. Thank you for your outstanding service!

Joy · 15 November 2024

★★★★★ 5/5

Trustpilot

Helpful and Professional

From the very start George is very helpful and professional we kept notified of viewings, feedback and offers very quickly.

Dhanggels · 14 September 2024

★★★★★ 5/5

Trustpilot

Kristen Watson is a great agent

Kristen Watson is a great agent, we’re very happy with the service and our house.

Ali · 29 November 2024

★★★★★ 5/5

Trustpilot

He was very kind and very professional

He was very kind and very professional, his attention to detail was very good. Helped me feel at ease. Thank you very much.

Malachi · 28 September 2026

★★★★★ 5/5

Google

Pawel was a great help working through some potential options with me. Would recommend

Metin · 5 December 2024