5/5
TrustpilotThey were so helpful and ready to help…
They were so helpful and ready to help at all time,Maya made every single process easy and provided help and assistance when needed.
Trusted Agent profile · Croydon
Streets Ahead New Homes reviews in Croydon
★★★★★
1,219 reviews across 2 platforms
219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
Streets Ahead's office in Croydon, at 219-221 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,219 reviews on two platforms, including 348 Google reviews rated 4.3.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat work
Really supported us through a pretty arduous moving process. Kept us informed throughout and brought stress down wherever they could. Nadim was a real rockstar.
5/5
TrustpilotReally great experience
Really great experience, our agent Kirstin was incredibly quick to respond and got us moved in in no time, very helpful too!
Agent replied · 23 December 2025
Dear Gabrielle, Thank you so much for your lovely review! We’re thrilled to hear you had such a smooth and positive experience. Kirstin will be delighted to know her quick responses and support helped get you moved in so efficiently. Providing helpful, stress-free service is exactly what we aim for, and it’s fantastic to hear she delivered that for you. Wishing you all the best in your new home, and thank you again for choosing Streets Ahead! Kind regards, Zoe
5/5
TrustpilotI had a wonderful experience working…
I had a wonderful experience working with Streets Ahead on my first UK rental. After having just relocated from the US with little knowledge about the processes, Enzo and Harry got me up to speed and into a wonderful flat in no time. They were friendly, responsive, knowledgeable, and made the experience very easy for me. I would happily work with them again any time.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with the letting agent from your agency. He was friendly, responsive and very helpful throughout the whole process. He kept me informed, answered my questions promptly and made everything straightforward and stress-free. I would happily recommend this letting agency to anyone looking for a reliable, professional and trustworthy estate agent. Thank you for all your help and excellent service!
5/5
TrustpilotKecey is brilliant and polite
Kecey is brilliant and polite. Thank you for giving your time to me to show me the properties.
5/5
GoogleI had a really positive experience working with Judah during my property search. Although I ultimately didn’t move forward with the property we were discussing, I genuinely appreciated how attentive, professional, and supportive he was throughout the process. As a first-time solo buyer, the process can feel quite overwhelming at times, but Judah always made me feel comfortable and informed. He consistently followed up, kept communication clear, and did everything he could to get the information I needed quickly and efficiently. What stood out most was that I never felt pressured, he was patient, approachable, and genuinely helpful throughout. I’d definitely recommend working with him if you’re looking for an agent who is proactive, reliable, and easy to deal with. Thanks again, Judah!
5/5
TrustpilotJasmine was incredibly helpful and…
Jasmine was incredibly helpful and knowledgeable, and exceeded both mine and my partner’s expectations. Unlike other estate agents, she never pressures us, it’s always a genuine pleasure speaking with her on the phone!
5/5
GoogleI worked with Adem he was very nice and explained everything really well, hopefully we find something soon
Agent replied · 24 December 2025
Dear Wiam Carter, Thank you for your review. We’re glad to hear that Adem was able to provide clear explanations and friendly support during your search. We hope you find the perfect property soon and look forward to assisting you every step of the way! Kind regards, Zoe Streets Ahead
5/5
TrustpilotI’ve been dealing with Kacey for a…
I’ve been dealing with Kacey for a while now and although I have not found a property to suit my needs, I can honestly say that she has been very proactive in her communication and keeping me up-to-date with property listings on a regular basis without the need for me to follow up. Very appreciative of her efforts to be one step ahead of the game.
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Kacey and a complete lack of communication. She knew I needed to move within a week but still had me complete the form and viewing, then stopped responding when I asked whether not being able to meet the tenant in person would be an issue. A waste of valuable time when I was working to a tight moving deadline.
5/5
GoogleWant to say thanks to Streetsahead Croydon team for their fantastic service. Had been their customer from past 10+ years; first for rental help and then for sale. Team is very professional, always available and very responsive. Want to convey thanks to Pawel and Harley for all their help in these years.
Agent replied · 10 November 2024
Dear Sapna, Thank you for leaving us a 5* review! We are delighted to hear you have been one of our loyal clients for the past 10+ years and that you have always received a fantastic service from the Croydon team. We look forward to helping you again in the future. Kind regards, Zoe PA to Directors
5/5
TrustpilotFeedback for Kacey
Kacey was extremely helpful throughout the viewing process. She was very informative, professional, and polite at all times, and took the time to answer all of our questions clearly.
5/5
TrustpilotReally good Company
Really good Company Kacey was amazing Lettings Agent
5/5
TrustpilotHaraan was great
Haraan was great. He was always prompt and well informed, and was always available for any questions.
5/5
TrustpilotHighly Recommend
Maya was brilliant throughout our search. Professional, knowledgeable about the area and market, and incredibly helpful. She really took the time to understand what we were looking for and suggested suitable options. Communication was always perfect - highly recommend!
5/5
TrustpilotHad a really good experience with…
Had a really good experience with Sofia, very understanding of my needs and patient. She’s very knowledgeable and knew what I was looking for in a property- thank you Sofia
5/5
TrustpilotMy viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
5/5
TrustpilotThe agent working with me
The agent working with me, KayCee is so professional. I like the way she adapts her communication styles and methods to suit my needs. She is so respectful and civil in her conduct and in the way she arranges property viewings. She is indeed a great asset to this company which I have come to love and trust with all my renting needs.
5/5
TrustpilotJoshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Agent replied · 25 December 2024
Dear Sophie,Thank you for taking the time to leave us a 5 star review. We are thrilled to hear that Joshua provided a positive experience. Your feedback means a lot to us and helps us continue to provide excellent service.We look forward to helping you again in the future!Many thanks,ZoePA to Directors.
5/5
TrustpilotLovely team!
Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!
4/5
GoogleThough I haven't gotten a property yet but Adem has been excellent 👌 in my search. 👊Good work done Adem. …
Agent replied · 10 October 2026
Dear John, Thank you for leaving us a positive review! We wish you all the best with your property search. Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem has been a lovely help when it…
Adem has been a lovely help when it came to getting the right information about the property and helping with each stage
Agent replied · 22 September 2025
Dear Chevonne, Thank you for leaving us a 5* review. We are so pleased to hear that Adem was able to provide you with the right information and guide you through each stage of the process. Delivering clear communication and support at every step is something we value highly, and it is wonderful to know this has been your experience. We truly appreciate your kind words and look forward to assisting you again in the future. Kind regards, Zoe Streets Ahead
5/5
GoogleHaving been in property for forty years it’s hard to find an agent that meets my high expectations. In a tricky market Pawel’s tenacity and perseverance really helped to push my sale over the line. He was always available but more importantly was also proactive which meant I didn’t have to chase. Decent agents are hard to find so will use SA again.
Agent replied · 22 November 2025
Dear John, Thank you so much for your fantastic review and for sharing your experience. We’re delighted to hear that Pawel’s dedication and proactive approach made such a difference in getting your sale completed. Coming from someone with your level of experience in property, your feedback means a great deal to us. We’re so pleased we could meet your expectations and truly appreciate your trust - we look forward to working with you again in the future! Kind regards, Zoe Streets Ahead
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Streets Ahead New Homes
How many reviews does Streets Ahead New Homes have?
Streets Ahead's Croydon office has 1,219 reviews across two platforms: 348 on Google, 871 on Trustpilot (across the whole business).
What is Streets Ahead New Homes's rating?
Streets Ahead New Homes is rated 4.5 out of 5 across all 1,219 reviews, and 4.3 out of 5 on Google from 348 reviews.
Where is Streets Ahead's Croydon office?
Streets Ahead New Homes, 219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB.
