Trusted Agent profile · Croydon
★★★★★
1,172 reviews across 2 platforms
219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
Streets Ahead's office in Croydon, at 219-221 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,172 reviews on two platforms, including 329 Google reviews rated 4.3.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotRelentless in helping
Adem was amazing at securing a property with all my needs. I had a lot of requirements and criteria and Adem was able to secure something exactly to my needs.
Hi Abbas, Thank you for leaving us a 5* review! We are delighted to hear that Adem successfully secured you a new property. We wish you all the best in your new home Kind regards, Zoe Streets Ahead
5/5
TrustpilotLisandra was so helpful with me secure…
Lisandra was so helpful with me secure my new home, I had trouble with previous estate agents but streets ahead were thankfully able to help out!
Dear Caleb, Thank you so much for your kind review! We’re delighted to hear that Lisandra was able to support you in securing your new home. We know how stressful the process can be, especially after previous difficulties, so we’re really glad we could make things smoother for you. If you need anything in the future, please don’t hesitate to get in touch. Wishing you all the best in your new home! Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem has been very friendly and helpful…
Adem has been very friendly and helpful in trying to find a flat for us. He's been constantly in touch to making sure we have the latest update on the flat availability. Keep up the good job Adem
5/5
TrustpilotThere were things that I didn't…Amazing
There were things that I didn't understand but at the end I learnt a lot also delivered what he said. Very honest
Dear WIlliam, Thank you very much for your 5★ review. We really appreciate your honest feedback. We’re glad everything was clearly explained by the end and that you found the experience informative and transparent. Providing honest advice and delivering on what we promise is very important to us. Thanks again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
TrustpilotKacey was so sweet and I really enjoyed…
Kacey was so sweet and I really enjoyed my Viewing even though I did not take the place because the bedrooms were small. but I really enjoyed the interaction and her attention to details
5/5
TrustpilotThey were so helpful and ready to help…
They were so helpful and ready to help at all time,Maya made every single process easy and provided help and assistance when needed.
5/5
TrustpilotGreat work
Really supported us through a pretty arduous moving process. Kept us informed throughout and brought stress down wherever they could. Nadim was a real rockstar.
5/5
TrustpilotReally great experience
Really great experience, our agent Kirstin was incredibly quick to respond and got us moved in in no time, very helpful too!
Dear Gabrielle, Thank you so much for your lovely review! We’re thrilled to hear you had such a smooth and positive experience. Kirstin will be delighted to know her quick responses and support helped get you moved in so efficiently. Providing helpful, stress-free service is exactly what we aim for, and it’s fantastic to hear she delivered that for you. Wishing you all the best in your new home, and thank you again for choosing Streets Ahead! Kind regards, Zoe
5/5
TrustpilotI had a wonderful experience working…
I had a wonderful experience working with Streets Ahead on my first UK rental. After having just relocated from the US with little knowledge about the processes, Enzo and Harry got me up to speed and into a wonderful flat in no time. They were friendly, responsive, knowledgeable, and made the experience very easy for me. I would happily work with them again any time.
5/5
TrustpilotKecey is brilliant and polite
Kecey is brilliant and polite. Thank you for giving your time to me to show me the properties.
5/5
TrustpilotJasmine was incredibly helpful and…
Jasmine was incredibly helpful and knowledgeable, and exceeded both mine and my partner’s expectations. Unlike other estate agents, she never pressures us, it’s always a genuine pleasure speaking with her on the phone!
5/5
GoogleI worked with Adem he was very nice and explained everything really well, hopefully we find something soon
Dear Wiam Carter, Thank you for your review. We’re glad to hear that Adem was able to provide clear explanations and friendly support during your search. We hope you find the perfect property soon and look forward to assisting you every step of the way! Kind regards, Zoe Streets Ahead
5/5
TrustpilotI’ve been dealing with Kacey for a…
I’ve been dealing with Kacey for a while now and although I have not found a property to suit my needs, I can honestly say that she has been very proactive in her communication and keeping me up-to-date with property listings on a regular basis without the need for me to follow up. Very appreciative of her efforts to be one step ahead of the game.
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Kacey and a complete lack of communication. She knew I needed to move within a week but still had me complete the form and viewing, then stopped responding when I asked whether not being able to meet the tenant in person would be an issue. A waste of valuable time when I was working to a tight moving deadline.
5/5
GoogleWant to say thanks to Streetsahead Croydon team for their fantastic service. Had been their customer from past 10+ years; first for rental help and then for sale. Team is very professional, always available and very responsive. Want to convey thanks to Pawel and Harley for all their help in these years.
Dear Sapna, Thank you for leaving us a 5* review! We are delighted to hear you have been one of our loyal clients for the past 10+ years and that you have always received a fantastic service from the Croydon team. We look forward to helping you again in the future. Kind regards, Zoe PA to Directors
5/5
TrustpilotFeedback for Kacey
Kacey was extremely helpful throughout the viewing process. She was very informative, professional, and polite at all times, and took the time to answer all of our questions clearly.
5/5
TrustpilotHaraan was great
Haraan was great. He was always prompt and well informed, and was always available for any questions.
5/5
TrustpilotHighly Recommend
Maya was brilliant throughout our search. Professional, knowledgeable about the area and market, and incredibly helpful. She really took the time to understand what we were looking for and suggested suitable options. Communication was always perfect - highly recommend!
5/5
TrustpilotHad a really good experience with…
Had a really good experience with Sofia, very understanding of my needs and patient. She’s very knowledgeable and knew what I was looking for in a property- thank you Sofia
5/5
TrustpilotOne of the best Letting Agents …
Street Ahead is one of the best letting agents as far as I know. The staff especially George Barnes is so accommodative, hardworking,sociable and supportive. He never gets tired when it comes to his work. I will always recommend Street Ahead to anyone any day and any time.
Dear Prince Boadi,Thank you for leaving us a 5* review!We are delighted to hear that George has provided you with such excellent customer service. We look forward to helping you again in the future.Kind regards, ZoePA to Directors
5/5
TrustpilotMy viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
5/5
TrustpilotThe agent working with me
The agent working with me, KayCee is so professional. I like the way she adapts her communication styles and methods to suit my needs. She is so respectful and civil in her conduct and in the way she arranges property viewings. She is indeed a great asset to this company which I have come to love and trust with all my renting needs.
5/5
TrustpilotLovely team!
Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!
5/5
TrustpilotJoshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Dear Sophie,Thank you for taking the time to leave us a 5 star review. We are thrilled to hear that Joshua provided a positive experience. Your feedback means a lot to us and helps us continue to provide excellent service.We look forward to helping you again in the future!Many thanks,ZoePA to Directors.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's Croydon office has 1,172 reviews across two platforms: 329 on Google, 843 on Trustpilot (across the whole business).
Streets Ahead New Homes is rated 4.5 out of 5 across all 1,172 reviews, and 4.3 out of 5 on Google from 329 reviews.
Streets Ahead New Homes, 219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB.
