5/5
TrustpilotGreat smooth forward process
Great smooth forward process, thanks kacey
Trusted Agent profile · Croydon
Streets Ahead New Homes reviews in Croydon
★★★★★
1,303 reviews across 2 platforms
219-221 Lower Addiscombe Road, Addiscombe, Croydon, CR0 6RB, CR0 6RB
Part of Streets Ahead, see every office.
Streets Ahead's office in Croydon, at 219-221 Lower Addiscombe Road, is rated 4.5 out of 5 across 1,303 reviews on two platforms, including 348 Google reviews rated 4.3.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Streets Ahead New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGeorge Barnes has been really helpful here. He has the patience to understand your requirement and then go about finding places that match those requirement. Quite resourceful, I must say. Thanks
5/5
TrustpilotExcellent
From my first viewing Michael and Jola were brilliant to deal with. Their professionalism and clarity made the whole process smooth and successful. I particularly appreciated their transparency. I had a bad experience with a local (well known chain) agent and dealing with Streets Ahead restored my faith. I highly recommend them.
5/5
TrustpilotHuge thanks to Enzo and Emma
Both Enzo and Emma were great in helping to facilitate my move into a new flat. Despite some last minute hiccups (of no fault of their own), they were really understanding and kept me up-to-date on developments before I moved in. They were both very professional and courteous.
5/5
TrustpilotMy Daughter and I have been house…
My Daughter and I have been house hunting for a few months and in that journey we met Ryan who is one of the agent from the letting company we use I would call it a godsend he was not only professional he took time to listen to our needs in what type of property we are looking for , He was easy to communicate with very open and approachable having him as our agent makes it so easy I would recommend him at anytime to friend and family who is out there looking to rent .keep up the good work and thank you so much
5/5
TrustpilotThank you Street Ahead for your…
Thank you Street Ahead for your assistance in looking for a property. I indeed thankful to Mr George Barnes who stayed in touch with me regularly through calls and emails, helping me to choose from available properties. Very helpful, cooperative and politeness at peak.
5/5
TrustpilotThe estate company were really good in…
The estate company were really good in their services. Communication was very good and the agent who assisted us through the process Gemma Greasly was very helpful and spot on throughout the process. We were happy 😊we got the house and thank you.
1/5
TrustpilotAbsolute Nightmare, Avoid at All Costs
I had the displeasure of renting a property through Streets Ahead. It was a complete disaster from start to finish. The property was riddled with damages upon move-in, and despite repeated requests, they never bothered to address a single issue.The worst part? When it was time to move out, they conveniently found every excuse to withhold my deposit, citing preposterous reasons that were clearly a result of their neglect. Their refusal to take responsibility for their incompetence is utterly appalling.Avoid this agency like the plague unless you enjoy throwing away your money and dealing with unprofessionalism at its finest. Shockingly terrible service!
5/5
TrustpilotCroydon branch - thank you Catherine!
I have not had the best experience with sales agents but Catherine Wood in Croydon has been lovely. She's very efficient and knows her stuff. Any questions I had, she got back to me within a day and she's just made the whole process a lot simpler and smoother than some of the other agents I've had!
5/5
TrustpilotQuality service
Cameron was keen, informative & appeared genuinely willing to help me find the right property to suit my needs. He was flexible & communicated in a way that was both patient & friendly. Unfortunately on this occasion I didn’t find a property through Streets Ahead but I would definitely recommend the Croydon team especially, Cameron.
5/5
TrustpilotAmazing response and good support
Amazing response and good support from Adem.
Agent replied · 22 September 2025
Dear Parth, Thank you for leaving us a 5* review. We are delighted Adem provided you with great support and we look forward to helping you again in the future. Kind regards, Zoe Streets Ahead
5/5
TrustpilotLong term customer
I have been using Streets Ahead for many years. Emma Mckenzie, in particular, is constantly available and highly knowledgable and helpful. Recently, I also dealt with Scott Banton, who was professional and kept me informed through out the whole process.
5/5
GoogleAs a first-time buyer I couldn't be more grateful to Ilianna for helping to make the process as smooth as possible. From the very start she listened to what we wanted and helped us find a property we love. Great communication is something I really value, especially going into to this experience as a complete novice, and ilianna was incredible. SHe was endlessly patient, quick to respond and always made time to answer our questions thoroughly. Thank you ilianna for everything
5/5
GoogleAdam...providing excellent service....
Agent replied · 10 October 2026
Dear Arun, Thank you for leaving us a 5* review. Kind regards, Zoe Streets Ahead
5/5
TrustpilotGeorge Barnes was extremely helpful
George Barnes was extremely helpful. He helped us secure our home, when we didn’t think was possible. We will work with him again in the near future. Thanks
5/5
TrustpilotCameron has been very helpful…
Cameron has been very helpful throughout our whole search, he was very responsive and easy to chat to. Great service
Agent replied · 25 December 2024
Thank you for taking the time to review us. I will pass your comments on to Cameron. Thanks, Laura
5/5
TrustpilotVery professional with the service
Very professional with the service, George was very responsive over through mail and phone. I would recommend streets ahead for anyone.
Agent replied · 25 December 2024
Hi Sumanth, thank you for your review. I will pass your comments on to George. Thanks, Laura
5/5
TrustpilotThank you Kadeem
Currently buying a flat through the Crystal Palace branch. Dealing with Kadeem Suckoo is a pleasure, he has the right level of professionalism and friendliness making this process easy and stress free. Communication and efficiency has also been excellent so far.
5/5
TrustpilotAbs is the best account manager I've had from Streets Ahead!
My experience with Streets Ahead wasn't always perfect but that changed when I was assigned Abhiram (Abs) as my account manager. I felt he truly went above and beyond to service me and a particularly challenging tenancy period. He paid attention to the details and even inspected the professional clean, pushed back when the quality was subpar, and negotiated a re-do. He was also very persistent when we had a tenant who was unresponsive and Abs essentially saved me thousands of pounds worth of headaches regarding the Council Tax. Without Abs' proactiveness would have gone unpaid and the burden would've fallen onto me. During this time, there were many other moving parts and he handled them smoothly; always keeping me informed of the progress. Thank you for your good work and I hope it gets recognised - this man deserves a raise haha.
5/5
TrustpilotThank you Kristen and Zahrah
Support from Kristen and Zahrah was very helpful. The whole process of viewing the apartment, applying for the property and move in was really smooth. Very happy with the experience.
5/5
GoogleUsed Streets ahead recently and was very pleased with their service. Pawel was professional and sorted any problems promptly.
5/5
TrustpilotGeorge Barnes made this process very calming
George Barnes was so kind and patient throughout this process - he made it so much less stressful, wasn't rude like a lot of other estate agents.
5/5
TrustpilotLaura is a very good manager of the…
Laura is a very good manager of the property that we rent from you, she always tries to resolve problems that arise in the shortest possible time, we are happy with her service
5/5
TrustpilotFast and efficient letting service
Thanks to Nick, Autumn, Emma and Laura for helping find tenants for my house. They guided me though the process, answering my questions, resulting in a fast and efficient well managed letting service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Streets Ahead New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
