Mujifat Ltd Croydon reviews

★★★★★ 5/5

Trustpilot

Zoopla is an excellent website

Zoopla is an excellent website. I especially enjoyed getting up to date alerts about properties in the area of my choice. My journey with Zoopla helped to find the house of my dreams. Thank you Zoopla xx

Christina · 10 July 2021

★★★★★ 1/5

Trustpilot

Incorrect Zoopla house price estimate

I am about to sell our flat. On checking the Zoopla website the house price estimate for our property is factually incorrect. It does not reflect the renovations and alterations that have been made over 14 years and the subsequent price increase during that time. In addition there are 2 properties in the timeline that are from a flat in a building across the road that shares the same postcode.My concern is the algorithm is confusing properties in different blocks of flats that share the same postcode and historically have had different valuations . To have no redress over misleading and inaccurate information that is published by Zoopla about a property legally owned is totally wrong. I do not trust any information about any property published on Zoopla now.

Barbara · 21 April 2022

★★★★★ 1/5

Trustpilot

Disappointed and lied to

I emailed an agent to view a rented maisonette in Lions Close SE9 4HG

Laura · 28 October 2025

★★★★★ 1/5

Trustpilot

Entirely factually incorrect property information

Zoopla have my property listed as a one bed flat/maisonette when it is a three bed, 2 bath semi detached with parking for 3 cars and has been since I purchased it as a new build. I contacted zoopla asking them to change the description but they insist the data is correct as it has come from reliable sources when clearly it hasn't. They say they cannot amend the data which is entirely false unless I decide to sell the property. They also cannot remove the factually incorrect data. In this day and age no individual or company should be able to upload factually incorrect information to the Internet about an asset that someone else owns and the owner does not have the right or ability to correct it or request that the incorrect facts are removed. Zoopla say they can't do either of those things. I find it very hard to believe they cannot entirely remove an entry from the database. If the information had come from land registry (which is the only possible source in the list of sources they say they use) it would be correct. I have lost potential private rental tenants who aren't local for viewings because they search zoopla which indicates I'm offering a property much smaller than I am advertising. It makes me look like I'm trying to scam them. Poor show zoopla.

Little · 13 April 2022

★★★★★ 1/5

Trustpilot

I have a 5 bed DETACHED shown as 3 bed terraced!!

I live in a FIVE bed DETACHED property!Zoopla have it down as a "3 bed terraced" on their house prices site.They refuse to correct this saying they use government data and land registry. But they will not even tell me which incorrect source they have used.They even say that they "cannot" change anything. Obviously it is their own web site and so they can do whatever they choose to. So in this case they are intentionally continuing to publish incorrect information.If they can get something like this wrong, even after it has been pointed out to them, you should have no confidence in using their services.

Tony · 13 April 2022

★★★★★ 1/5

Trustpilot

A worst experience with the ryan bakers…

A worst experience with the ryan bakers properties. After several calls in a week they picked the call and gave an appointment to view an apartment in cholton. I travel by bus all time as i dont have personal vehicle like car or bike. I reached the area like 3/4 mins late and tried calling back them. The call executive picked the call and asked me to search the guy from his office and told he will send me his number but he didnt send. I wait for 5/10 mins and then called them back, picked the called and said his guy is in office and try to come on saturday. I skip a half day from the job and came to view the apartment with my pregnant wife and 3 year kid and they treat us this way. In my opinion i have seen the worst letting agent who left the viewers in rain with out showing them the apartment. By this I understood one thing that even if i take apartment maintained by them i could have face a worst treatment. Not even a single doubt or star i wanna give them.

Amer · 30 March 2022

★★★★★ 1/5

Trustpilot

Unfortunately

Unfortunately, i have to select 1 star, Very strange and nonsense behaviour when i rung up yesterday to find out if the property is available, but the guy who was on the phone was talking like He's drunk or something else, He asked me thousands of questions and at the end of conversation ,he said i do not believe you, i said can you explain why is that, he was keeps saying i dont believe simple, He made me so upset ,i said i am a genuine person who is looking for property, and i can provide all the info or paperwork/ IDs you need just book an appointment to view we will take it from there, but still he said i do not believe you, i said so why did you waste my time for it was not a interview call or something, he was so rude and gave very bad customer service which i have ever seen. So Zero Star

Tas · 21 March 2022

★★★★★ 1/5

Trustpilot

Since 1 week i have been calling on…

Since 1 week i have been calling on zoopla. As i can see there are rooms available but one lady employee. She is just keep receiving my calls and straight ahead on my face no we don’t have have any rooms available. One of the other lady employee she picked up my call and booked for viewing for the same house at stone hill road, normanton road. I do believe that there are some days you are very busy and can’t answer all the customers but every single day? That means she is not there for work just for time pass. I hate this kind of person specially in customer service work. They just other people day worst. Hope zoopla hire nice people or train their employees how to talk ?

Khyati · 18 March 2022

★★★★★ 1/5

Trustpilot

Zoopla haven’t got a clue!

Zoopla haven’t got a clue! They valued my house reasonably closely to the real value. Then next door (we are a semi) was sold for around 20% more than the Zoopla valuation. Then Zoopla more than halved the value of our property. Twelve months on they have removed our valuation because they say they have nothing to base it on!

Steven · 22 May 2025

★★★★★ 3/5

Trustpilot

Accuracy of property description and valuation

Accuracy of property description and valuations:I live in Tunbridge Wells and,out of interest, I wanted to do some research on the representation and value put of my home and that of my neighbour. I logged in to Zoopla, created an account and initiated my research. This was all straightforward. What first struck me was that the images were uploaded from estate agents who had previously put the cottages on the market. Whilst the floor plans may have been accurate the full description was not. The number of living rooms and bathrooms were both inaccurate. The property valuations seem dubious; my neighbours property being valued at over £200.000 less than mine. I think a meeting in the middle valuation would be more appropriate.Would whoever reads this feedback let me know whether and if there is a safe and independent mechanism to ensure the content of the Zoopla website is accurate.

Mr · 6 March 2022

★★★★★ 4/5

Trustpilot

Incorrect valuation

I contacted Zoopla after seeing their incorrect valuation of our house (undervalued by a large amount), which was worrying as this could negatively influence potential buyers. I am pleased that Zoopla customer service responded to my request to remove the incorrect valuation from their website within 48 hours of my second email.However, as a general point, I think Zoopla's model greatly underestimates values for older detached properties with large gardens that have not come on the market for many years. Some of these in our semi-rural area are valued less than much smaller modern properties, and also much less than similar properties that have sold within the last ten years or so. We know Zoopla's valuation was incorrect and under what it should be, as we had independent valuations by four estate agents in 2018. This misrepresentation of its value could be to our financial detriment and could negatively influence potential buyers. You now have to 'opt in' to receive companies' emails and marketing information - in the same way consumers should have the ability to 'opt out' and state they do not want (incorrect) information about their private property displayed on the internet for all to see.

Deirdre · 24 February 2022

★★★★★ 5/5

Trustpilot

Hello yous have been Great sending me property

Thank you for sending me over property my problems are I live in Perth it can take me a few days to get down thank you Maureen

Maureen · 3 October 2022

★★★★★ 5/5

Google

Very friendly and have always been quick in responding any queries. Very Supportive.

Kavya · 11 July 2026

★★★★★ 1/5

Trustpilot

Terrible company

Terrible company! Don’t trust the information they provide about houses on their website. I have contacted Zoopla on numerous occasions about the details of my house being listed incorrectly and each time they tell me they are unable to correct the details because of where they get their source data. The funny thing is my house details were previously listed correctly for many years, so not sure what’s happened recently. Anyway, their customer service is also terrible and has been of no help with this issue.

Nabbie · 1 February 2022

★★★★★ 1/5

Trustpilot

Zoopla is fine but the estate agents…

Zoopla is fine but the estate agents you use suck . They lie and never turn up for viewings waste your time . So we wint be bothering with zoopla or estate agents again .

Andrew · 17 July 2021

★★★★★ 5/5

Trustpilot

As a foreign investor

As a foreign investor, I was unsure where to start the process of house hunting. We were looking for a pièd-à-terre for our working daughter with a little extra space to accommodate us on our visits. Several online portals were recommended and I tried a few of the most popular ones. I found Zoopla to be most responsive. They kept in mind our requirements in terms of budget and location and narrowed down the most suitable properties. Each property was described in detail. This was very helpful and enabled us to shortlist a handful we found to be most attractive.

Joyeeta · 16 January 2022

★★★★★ 1/5

Trustpilot

3 bedroom house listed as 2 bed?

I complained about my 3 bedroom house being listed as a 2 bed, Zoopla say they get data from land reg etc but on checking Land reg and all the others do not record number of bedrooms, property details only change recently with a new update they did around July, house went from 3 bedrooms to 2 bedrooms I am going to struggle to sell it as a 3 bed when Zoopla list it wrong.

12345 · 8 September 2022

★★★★★ 5/5

Google

I'm really grateful to Sal for helping me with everything he's one of the best people I had worked with. Best class service and allways ready to answer your phone.

Bartosz · 16 April 2025

★★★★★ 1/5

Trustpilot

As an agent we have been a member of…

As an agent we have been a member of Zoopla / ZPG for years however the customer service has gone shockingly downhill. Countless meetings cancelled in the past, no one has been in contact for at least 2 year since to rearrange or have a catch up. We have even emailed to request calls to discuss our contract however it's resulted in us cancelling our membership as we never got anywhere...

Estates · 31 January 2023

★★★★★ 1/5

Trustpilot

Where do Zoopla get their facts from?

In 2017 I bought a rundown end terrace 2-bed property in NG3 and did the place up to rent out: New d/glazing, central heating, electrics, doors, kitchen, bathroom, insulation.... the whole nine yards. Today, amongst the immediate 5 other properties, my place still ranks as the least valuable by a considerable amount in Zoopla's estimates, yet of the immediate properties my place is way more upgraded and modern - which to me renders Zoopla somewhat superfluous to what's really going on in that area. For example, one of the other properties you guys rank as of greater value is an end terrace 2-bed (exactly the same property as mine) that resembles today that which I bought in 2017 - yet it's apparently worth 8% more than mine.Even the immediate property next door with no parking (mine has a drive for 2 cars) is a 2-bed mid terrace and only part modernised is worth more apparently. None of this makes sense to me.*** UPDATED 31 December 2021 ***ZOOPLA have now created links to PR5 0RT - I also DID provide feedback but an email yesterday from TrustPilot suggested I hadn't. If ZOOPLA would bother to use the email I HAVE shared and get in touch, I will of course enlighten them.

Eddie · 31 December 2021

★★★★★ 5/5

Trustpilot

A great way of gauging property prices…

A great way of gauging property prices and scoping areas. I like the detailed information - distance to schools and transport links, floor plans and listing history. Definitely recommend Zoopla to property buyers and sellers.

SFLee · 19 June 2021

★★★★★ 1/5

Trustpilot

This company is associated with CON…

This company is associated with CON ARTISTS

Ess · 11 December 2025

★★★★★ 1/5

Trustpilot

Useless

Useless. You are encouraged to "register" with local agents and you write in specific criteria so you do not waste their time or yours. However, instead of pertinent properties being recommended, one is bombarded with entirely irrelevant properties in areas you have no interest in, auction catalogues to wade through and adverts.

Sharon · 10 May 2024

★★★★★ 1/5

Trustpilot

Would give them 0 stars if I could

Would give them 0 stars if I could. Called them about a property that had just been listed to view it. Told me there was a tenant in the property already so had to confirm with them. Totally cool and understandable but then never called me back to let me know. I called numerous times and couldn’t get hold of the lettings department. Then I called back and was told the same day someone else got the chance to view and put an offer on the property. Baring in mind this all happened in the span of 1 day! Don’t want to say this but could be due to the race too. The moment I said my name they had a different reaction and knew they didn’t want to offer that property to me. Disgusting! Don’t trust this company and people!

R · 10 December 2021