Cubitt & West Shirley reviews in Croydon

★★★★★ 5/5

Trustpilot

Proactive and organised estate agents

Alia was extremely proactive and helpful in suggesting properties to view and arranging next steps. Thank you.

Emma · 24 September 2026

★★★★★ 5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

★★★★★ 5/5

Trustpilot

First time buyers

We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.

Petar · 4 December 2024

★★★★★ 5/5

Trustpilot

I highly recommend Cubitt & West for…

I highly recommend Cubitt & West for anyone looking to sell their property in Crawley. I switched over to them after 6 months with a bigger estate agent after being frustrated and disappointed with their service, marketing and lack of communication. Nichole and her team from Cubitt & West were the complete opposite. They were very friendly, helpful, and responsive throughout the whole process. They gave me honest advice, arranged viewings quickly and within a few weeks I had accepted an offer. They also handled the sale smoothly and kept me updated regularly. Their fee was higher but worth every penny. I am very happy with the outcome and appreciate their hard work and dedication. Thank you, Cubitt & West!

Rich · 1 August 2023

★★★★★ 5/5

Google

Abbey Kitchener is an exceptional real estate agent! She recently helped me to find an outstanding tenant for my apartment. Her expertise, dedication, and personalised service made the entire process smooth and stress-free. Abbey’s attention to detail and commitment to matching the right tenant with my property exceeded my expectations. I highly recommend Abbey to anyone seeking a reliable and efficient agent!”

Nat · 12 August 2024

★★★★★ 5/5

Trustpilot

Strongly recommend to use this company for real estate business

The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.

Patrick · 1 May 2026

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

★★★★★ 5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

★★★★★ 5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

★★★★★ 5/5

Trustpilot

Absolutely amazing

Absolutely awesome service. Alia from Cubitt & West has been nothing short of amazing in every way form getting us in contact with the correct people, and advised us on the best steps forward with everything we need to get our property sorted out. Highly recommend 10/10 for everything.

AD · 18 May 2026

★★★★★ 5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

★★★★★ 5/5

Trustpilot

Cubitt and West Letting Department.

We use Cubitt and West to market and manage our rental property. Our contact in the Lettings Department is Holly. Holly is always conscientious, patient and polite. If she promises a call back she always fulfils that promise. Tenant vetting is good and we rarely have any vacant time. The service is highly recommended.

Peter · 15 November 2024

★★★★★ 5/5

Trustpilot

Amazing service

Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful

Miss · 8 November 2023

★★★★★ 5/5

Trustpilot

Great support

Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.

Sara · 2 June 2023

★★★★★ 5/5

Trustpilot

Excellent job…

Thomas Goodchild did an excellent job mediating between myself and a difficult tenant as they were leaving the property. He was very prompt in dealing with all email correspondence and also telephone calls. I was especially pleased with the contractual advice that he provided.

Alig · 16 June 2026

★★★★★ 5/5

Trustpilot

The whole team led by John O Neil in…

The whole team led by John O Neil in Woodingdean delivered a fantastic service. Kind, thoughtful and professional. Well done and I now have a beautiful flat in the Brighton Marina !

Chris · 5 September 2026

★★★★★ 5/5

Google

Recently purchased my first property via Cubitt &West in Shirley who have been very quick and efficient throughout the whole process, Rocco especially I had the first viewing and after recommended a very reliable broker and conveyancers. The whole buying process got done quickly and on completion the team made us feel very happy with the services. Thank you again Rocco and team in Shirley branch. Would highly recommend.

Cozzy · 14 February 2024

★★★★★ 5/5

Google

From the moment I contacted Cubitt & West, Shannay, demonstrated a genuine interest in understanding my needs and preferences. She listened carefully and guided me towards properties that matched my criteria. Thanks to Shannay's efforts, I was able to find the perfect rental property that met all my needs without the usual stress and uncertainty that often comes with the process.

Olaf · 13 July 2024

★★★★★ 1/5

Google

Very poor experience of renting. The property wasn't ready for handover at the agreed time as they hadn't booked the contractor to do the inventory. That was just the start of the problems. It's been 3 weeks since moving - we still a toilet that leaks sewage water and several other unresolved issues, we haven't had a copy of the inventory and the management team doesn't respond to emails or answer the phone.

N · 11 November 2023

★★★★★ 5/5

Trustpilot

Sale within 2 weeks

I didn't originally go with Cubitt and West as Jayde, Manager at the Redhill office, valued my property at a lower, and as it turns out more realistic, price than a competitor. Six months later I switched to C&W and within 14 days my property was sold. Job done.

Denise · 6 May 2026

★★★★★ 5/5

Trustpilot

Sale of a one bed flat

It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!

Tracy · 28 April 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ We would like to say a huge thank you to Caitlin Rosses .Thanks to her hard …

Bianca · 16 December 2025

★★★★★ 5/5

Trustpilot

Great Experience

We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.

Tony · 6 December 2025

★★★★★ 5/5

Trustpilot

Happy All Round

No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.

Ruth · 13 April 2024