Trusted Agent profile · Croydon

Cubitt & West Purley reviews in Croydon

4.7

★★★★★ Excellent

281 reviews across 2 platforms

917 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP

Cubitt & West's office in Croydon, at 917 Brighton Road, is rated 4.7 out of 5 across 281 reviews on two platforms, including 133 Google reviews rated 4.7.

Google logo

4.7 / 5

133

Reviews on Google

This office

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148

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Oliver was very helpful when i came into the Purley office he helped me find some properties to my liking. Would highly recommend him to anyone and would use him again

Stefan · 10 November 2022

Agent replied · 9 November 2024

Hi Stefan Thanks for your positive comments about Oliver at our Purley branch. We not only strife to sell properties but to also help people find their dream home and we will pass on comments to him. We wish you luck for the future. Regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Fantastic overall service with the sale of our flat in Purley. Tom, Lucy and the team are extremely professional, very responsive and demonstrated exceptional outside the box thinking to keep things moving during the lockdown period. Would highly recommend. Thanks again all!

Aiden · 10 November 2020

Agent replied · 9 November 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Google

Tom, Lucy and the team at Cubitt & West provided great service and support throughout my first home purchase. The process was easy as they were quick to act and very responsive. I would recommend them to others in the same position.

Nick · 10 November 2020

Agent replied · 9 November 2024

Dear Nicholas Many thanks for taking the time to leave a review of our Purley office. I am delighted to read that the team gave you a great service and were so supportive. I know how much they will appreciate your recommendation. Kind regards Becky Jennings, Associate Operations Director, Cubitt & West

5/5

Google

The professionalism and the commitment of Molly and her team, especially Louis Joseph, was laudable. Clinching the sale of my property within 4 weeks was beyond satisfactory. Bravo!

Lucas · 10 November 2022

Agent replied · 9 November 2024

Dear Lucas, Many thanks for taking the time to give Molly and her team at our Purley branch such a glowing review. She was really pleased to receive this as she prides herself on giving an exemplary service to her customers. I am sure our team in Purley will make every effort to help bring the sale to a successful completion. Best regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Thanks to the Cubitt & West team for helping me find my home. Special thanks to Louis Joseph who went above and beyond for us, great service.

Jannika · 10 November 2022

Agent replied · 9 November 2024

Dear Jannika, Thank you for taking time to write about your positive experience with Louis of our Purley office. I was very pleased to hear how impressed you have been with his service. Best regards, Becky Jennings Operations Director, Cubitt & West

5/5

Google

Thank you to Ollie for progressing our property purchase in South Croydon. He responded very quickly and we managed to exchange contracts in time. Arben and Sonia

Sonia · 10 November 2022

Agent replied · 9 November 2024

Dear Sonia & Arben Thank you for leaving a positive review about Ollie in our Purley branch. He will be happy to read this and good luck in your new home. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Great experience with Cubitt &West

Great experience with Cubitt &West. Alia assisted us to arrange house viewing, was very helpful and informative. I would recommend this agency to others.

Viktorija · 27 April 2026

5/5

Trustpilot

Ruby Munday from the Brighton office…

Ruby Munday from the Brighton office made our experience finding, securing and moving into our property an extremely easy and pleasurable journey. A huge thank you to you Ruby.

Paul · 18 March 2026

5/5

Google

Cubitt & West performed amazingly for us and the sale of our property. We needed to move pretty quickly and they were extremely professional and efficient. A particular mention to Tom & Mia who were always on hand to help with any queries and updates. Thanks again to you both for your hard work. We will be recommending you!

Lee · 14 January 2024

Agent replied · 9 November 2024

Hi Lee, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how amazingly they've performed to help you achieve the sale of your property within your short timeframe, and how professional and efficient they've remained throughout. Best wishes, Cubitt & West.

5/5

Google

Reserving a new build property off plan is a slightly nervous task but the team at the purley branch have been fantastic. They always call back when they say will and they have been a joy to deal with. Mostly I have been speaking with Oliver who has been brilliant with my hundreds of questions. I’m so happy with the journey so far. Tom and molly have been stars as well.PositiveResponsiveness, Quality, Professionalism, Value

Jeremy · 10 November 2022

Agent replied · 9 November 2024

Dear Jeremy, We at Cubitt and West fully appreciate how daunting buying a new build property 'off plan' can be, so it gives me great pleasure to hear that Oliver at our Purley branch has made the experience as far a happy one. Your recommendation of Oliver and the Purley team is very much appreciated. Kind regards, Becky Jennings Operations Director, Cubitt & West

5/5

Google

We met with a few agents before we placed our house on the Market. We were most impressed with meeting The Manager Tom at Cubit & West. He has a professional, competent and knowledgeable presence. With a good communication style. As typical of House Moves, ours became prolonged with various hiccups. Molly introduced numerous potential buyers and stepped in to take the lead all the way, managing our buyers expectations. But she was also exceptional at advising us on our onward too where we kept running into trouble. With all the various things to sort out she kept all parties updated, she must have the patience of a saint. All credit to her, she kept us going, pushing right through to completion and even beyond still assisting! Hope she is well rewarded for all her efforts. Highly recommend, many thanks!PositiveResponsiveness, Quality, Professionalism

Arty · 25 December 2021

Agent replied · 24 December 2024

Dear Hazel Many thanks for taking the time to give Tom and our Purley branch such a glowing review and in particular, Molly. She was extremely delighted to receive such lovely comments, as she prides herself on giving an exemplary service to her customers and will do all she can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible. We all wish you the very best in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

During the process of buying my new…

During the process of buying my new home, I received good communication and a helpful attitude from Sophie Johnson (Senior Sales Progressor) at Cubitt & West.

Melanie · 23 March 2026

5/5

Google

Was shown around a place a couple of times by Oliver and was in correspondence with Molly at the same time. I was very impressed in the way they conducted themselves. Honest, open and very transparent. Oliver didn't rush me in any of the viewing, even if it went into their own private time. All questions were answered, and if they needed to check, they responded quickly and accurately. Very personable and are genuine in terms how they come across. I didn't get the place i looked at, however despite this, I would recommend this branch as your 1st choice if looking around Purley area.PositiveResponsiveness, Quality, Professionalism

Naeem · 10 November 2021

Agent replied · 9 November 2024

Dear Naeem Many thanks for taking the time to give both Oliver and Molly at our Purley branch such a great review. They really do pride themselves to provide the best possible service to their customers and their knowledge is second to none. They were delighted to receive such positive feedback. Your recommendation is also very much appreciated. Best regards, Becky Jennings Operations Director, Cubitt & West

5/5

Google

Excellent service from Tom and his highly professional and responsive staff from valuation to sale. The team were proactive in bringing our sale to its conclusion despite the many challenges of the last 12 months. Always friendly and helpful - can't recommend C & W in Purley highly enough for keeping the stresses and strains of moving to a minimum. Sad to leave Purley after 84 years (3 generations) in our family home but C & W were able to attract the right buyer at the right price as their marketing was spot on - thanks again to all James and MargaretPositiveResponsiveness, Quality, Professionalism, Value

James · 10 November 2021

Agent replied · 9 November 2024

Dear James and Margaret Thank you for taking time to write about your positive experience with Tom and his team in our Purley office. It was a great pleasure passing on your kind words, they were all delighted to read your positive comments and to be of help in the sale of your home of many year and generations. We all wish you the very best in your new home. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

We met with a few agents before we placed our house on the Market. We were most impressed with meeting The Manager Tom at Cubit & West. He has a professional, competent and knowledgeable presence. With a good communication style. As typical of House Moves, ours became prolonged with various hiccups. Molly introduced numerous potential buyers and stepped in to take the lead all the way, managing our buyers expectations. But she was also exceptional at advising us on our onward too where we kept running into trouble. With all the various things to sort out she kept all parties updated, she must have the patience of a saint. All credit to her, she kept us going, pushing right through to completion and even beyond still assisting! Hope she is well rewarded for all her efforts. Highly recommend, many thanks!PositiveResponsiveness, Quality, Professionalism

Hazel · 10 November 2021

Agent replied · 9 November 2024

Dear Hazel Many thanks for taking the time to give Tom and our Purley branch such a glowing review and in particular, Molly. She was extremely delighted to receive such lovely comments, as she prides herself on giving an exemplary service to her customers and will do all she can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible. We all wish you the very best in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Really friendly and helpful staff

Really friendly and helpful staff. Have a good, smooth system in place, and seemed very personable. The team were always available, and were on hand when I had any issues or questions, particularly on the day of completion.

Lewis · 28 November 2025

5/5

Google

Had a great experience buying our first home. The whole process was smooth thanks to the staff at Cubitt & West Purley , always very helpful and quick to respond. Thank you Lucy and team.

Hesham · 10 November 2020

Agent replied · 9 November 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Google

Louis has been so helpful so far with my property search. He's always such a pleasure to speak to!

Ruth · 10 November 2022

Agent replied · 9 November 2024

Hi Ruth Thank you for writing a review and we are glad that Louis was very helpful in your search. We wish you all the best for the future. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Molly and Tamsin were really great in helping us with our home purchase - really responsive and accommodating.PositiveResponsiveness, Professionalism

Kat · 10 November 2022

Agent replied · 9 November 2024

Dear Kat So glad you found a home through our Purley branch and that Molly and Tamsin were very helpful as they pride themselves on giving great service. Best wishes in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Cubitt & West did a brilliant Job in marketing and selling my home. Lots of viewings and attention to detail. Loved using the Web account they provided to receive prompt updates. Mia in particular is worthy of a mention.

Andrew · 11 August 2024

Agent replied · 9 November 2024

Hi Andrew, It's great to hear we did a brilliant job in marketing and selling your home! Thanks so much for leaving us a review. Cubitt & West Purley

5/5

Google

Having used Cubitt and West Purley on two occasions now for a sale and purchase I would definitely use them again and tell any friends or family to do the same. Nothing was too much trouble for the team and they went out of their way to help, even driving paperwork to my solicitor that was certainly not local just to ensure the sale went through. Thanks again to Craig, Tom and Lucy keep up the good work guys.

Amanda · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

The team were great from start to finish. Everything went smoothly and was completed in record time. Great service and would definitely recommend.PositiveProfessionalism

Nazarello · 10 November 2021

Agent replied · 9 November 2024

Dear Nazarello Thank you for taking the time to leave a review of our Purley office. I am delighted that you have been so pleased with the service received from the team. Kind regards Becky Jennings Operations Director Cubitt & West

5/5

Google

Louis, Molly and the team did a great job getting my house under offer...PositiveResponsiveness

Alison · 10 November 2022

Agent replied · 9 November 2024

Dear Alison, Many thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from our Purley office. Both Molly and Louis really are an asset to the company; they are incredibly hardworking and pride themselves on providing the best possible service to customers and were delighted to receive such positive feedback. Best regards, Becky Jennings Operations Director, Cubitt & West

5/5

Google

If you are looking to purchase a property in Purley, we highly recommend that you employ the very professional services of Oliver from Cubitt & West. We could have purchased any one of the properties he showed us, as he they perfectly matched our requirements. Oliver's service and communication was excellent. Thank you very much Oliver for looking after us so well.

LAKI · 10 November 2022

Agent replied · 9 November 2024

Dear Laki, It is great to hear about your experience with Oliver at our Purley branch. Oliver loves to provide the best possible service to his customers and was delighted to receive such positive feedback. Kind regards, Becky Jennings Operations Director, Cubitt & West

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