Cubitt & West Purley reviews in Croydon

★★★★★ 5/5

Trustpilot

Abi Valentine-Rugg is a star!!

Abi Valentine-Rugg is my point of contact and she is an absolute star!

Tom · 25 March 2026

★★★★★ 5/5

Google

Kurran and Sophie at C&W Purley were very helpful throughout the process of buying a flat; they were responsive to any emails/queries I sent and helped the process move as quickly as possible by being very communicative between everyone involved in the chain.

Jessica · 7 June 2025

★★★★★ 5/5

Trustpilot

Thank you Cubitt and West!

I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.

MISS · 14 December 2025

★★★★★ 5/5

Google

We have recently had an offer accepted on our house through Cubitt&West, and can say our experience was very seamless. Zofia Kubik helped us with the entire process and kept us well informed at every stage, from initial viewing to the offer. She was patient and understanding, and her knowledge of the market was brilliant. I can’t thank her enough for all of her help! The entire office was full of lovely staff and would recommend them to anyone searching in the area.

Dani · 11 August 2024

★★★★★ 5/5

Trustpilot

Highly recommendable

Highly recommendable, very friendly and what a lovely bunch Kerry, Ruth and Barry are they

Michaela · 23 June 2026

★★★★★ 5/5

Google

Can't thank them enough , brilliant from start to finish , it was refreshing to deal with an agent that really values customer service and they were a pleasure to deal with even when our transaction became a little tricky. I dealt with Alex ,Craig and Tom and nothing was ever too much for them and they went above and beyond what was expected. Highly recommend using Cubitt and West in the future , I definitely would

Mr · 11 November 2016

★★★★★ 4/5

Trustpilot

Jo Willans - Mortgage Matters Ambassador.

It was time again to renew our mortgage after the first 2 years had been completed.

Mark · 10 June 2026

★★★★★ 4/5

Trustpilot

Cubbit and west is a great company and…

Cubbit and west is a great company and weve really had good experiences.However, when it comes to fixing issues in the house, response has been poor. Some issues have lingered over a year without anything being done, even whe they come for routine chexks and the issues are raised again, notes are taken but not action.

Taiwo · 10 April 2026

★★★★★ 5/5

Google

We had the pleasure of meeting Louis who helped us view properties we were interested in. Louis was very attentive to our needs and tailored his search for us to focus on what was important to us. In person at the viewings, he was very charming and knowledgeable about the properties. Thank you Louis and Cubitts

Ciana · 10 November 2022

★★★★★ 5/5

Google

Although my house was difficult to sell, due to its position on a main road Tom and his team never gave up. They arranged lots of viewings and it has now sold. Tom and all his team were always on hand to answer queries and just give the support I needed. I am so grateful for all that they did.PositiveResponsiveness, Quality, Professionalism, Value

Georgina · 10 November 2021

★★★★★ 5/5

Google

The service provided by Mark Wileman at Cubitt and West Purley was outstanding. Mark was extremely efficient in getting back to my questions, very patient and always positive and friendly. Without him I don’t think we would have found our new home. Thank you Mark and also Molly for your efficiency and kindness. Laura Miller

Jim · 10 November 2022

★★★★★ 5/5

Trustpilot

I want to say that Callum Street is an excellent employee.

I want to say that Callum Street must be your friendliest and most efficient employee.

Imogen · 27 May 2026

★★★★★ 5/5

Google

I have been exceptionally impressed by Tom and his team at the Purley branch of Cubitt and West. Dealing with a very challenging purchase and sale across two chains, Tom managed the relationships incredibly well. I can not speak more highly of him and recommend him and the branch to anyone looking for an honest and reliable estate agents. Thank you very much to you all!

Steve · 10 November 2020

★★★★★ 5/5

Google

The team at Purley have been amazing. We have been looking for a while now and Tom is sure to let us know of anything new they having coming on. We have done viewings with Lucy and Lauren and it’s always a pleasure to be shown around by them. We are still on the lookout but I have no doubt when we do find it will be with them!!

Katie · 11 November 2019

★★★★★ 5/5

Trustpilot

Excellent service as usual and…

Excellent service as usual and excellent customer service from Teodora Manole, would highly recommend.

Nicholas · 29 May 2026

★★★★★ 5/5

Trustpilot

Cubitt & West are the Best

Cubitt & West are very professional and efficient. We were kept fully informed throughout the process. The company is proactive and progressive. Their app allowed 24 hour access with updates of the sale and the app was very user friendly. If you are selling your house Cubitt & West are the agents to use.

Ros · 21 March 2026

★★★★★ 5/5

Google

I am in the early stages of a purchase through the Cubitt and West in Purley but cannot praise Mo enough for his patience, understanding and helpfulness with my numerous viewings and requests. Nothing is too much for him and I wish there were more like him.

Penny · 26 July 2025

★★★★★ 5/5

Google

Our contact at Cubitt & West Purley purchasing a flat in Coulsdon is Zofia who has been very helpful in communicating with the seller and progressing the sale. Many thanks

Tim · 13 May 2024

★★★★★ 5/5

Google

From the moment I viewed the property, and right until I moved in, C&W have been professional (but warm), efficient and helpful. Most importantly for me, they responded to every communication, promptly, especially Tom.

A · 13 February 2024

★★★★★ 5/5

Google

The team at cubitt have been fantastic. Special thanks to Mia and Tom. Mia has been very professional, friendly and supportive throughout our purchase process. Definitely recommend them and will hopefully be using them again in the Future.

Hamida · 10 November 2023

★★★★★ 5/5

Google

Tom, Lucy and the team managed our property purchasing process really well. They had to fill in and correct the gaps of communication when our solicitors failed to do so, and if they hadn't done this I don't think it would have worked out. They also helped keep everyone in a reasonable mindset, which was key to making it happen. A big thank you to them!

Aoife · 11 November 2019

★★★★★ 5/5

Trustpilot

Really enjoyed the services from mark…

Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.

Gangadevi · 17 November 2025

★★★★★ 5/5

Google

Special thanks to Tom and the team for selling our flat. Tomi and Molly are a credit to their profession and were always on hand to keep our chain moving through a difficult transaction. Would recommend them for selling in the area of Purley as their knowledge and enthusiasm is second to none! Thanks againPositiveQuality

Neil · 10 November 2021

★★★★★ 5/5

Google

Molly and her team assisted us in selling our home. It was a pleasure to deal with her throughout the process. Our home was sold quickly and she was available to help us through the exchange process which finalised whilst we were on holiday. We highly recommend.

Cazzy · 10 November 2022