Barnard Marcus Croydon reviews

★★★★★ 5/5

Google

Just wanted to express my sincere gratitude to Ellie Griffiths at Barnard Marcus in Croydon for her diligent work in marketing my property since joining the team. Ellie's sheer professionalism, her refreshing positive 'can do' attitude and proactive, meticulous approach makes her an absolute delight to work with. Every step of the way I'm left filled with confidence that she'll get the job done, and feel a sense of genuine care. I also greatly appreciate being kept informed and updated along the way; and the actions taken on the advice received has had a positive impact. Keep up the awesome work

Mike · 11 November 2022

★★★★★ 5/5

Google

I would just like to express my thanks to Barnard Marcus in Croydon. I have just moved in to my first flat with my partner & I can’t recommend them enough. They helped throughout the whole process whilst making it as straightforward as possible. They made it a generally pleasant experience albeit with some natural stresses. If and when I do decide to move again, I’ll certainly be giving a Carrie a call to help me out. Thanks again!

Michael · 11 November 2022

★★★★★ 5/5

Google

Brilliant experience from start to finish and definitely my smoothest move in in recent years. Great service from Stefanie and Anton who ensured everything was taken care of and communicated to me efficiently.

Liam · 11 November 2023

★★★★★ 5/5

Google

Searching for a new place to live can be quite stressful and time consuming but Bernard Marcus helped to ease the process a very good amount, from the viewing to the final stage of payment. I was taken care of by the lovely agent Jasmin who was tremendous in helping me through the process of getting a lovely place to rent.

Coral · 12 November 2019

★★★★★ 5/5

Google

Brilliant and professional! This company was our vendors agents but, I cannot praise them enough! Particularly Kelly F who helped as in this tricky process. She had the patience of a saint! Always professional, knowledgeable and in our case extremely supportive. A big thank you for everything!

Maureen · 25 November 2017

★★★★★ 5/5

Google

Brilliant and professional! This company was our vendors agents but, I cannot praise them enough! Particularly Kelly F who helped as in this tricky process. She had the patience of a saint! Always professional, knowledgeable and in our case extremely supportive. A big thank you for everything!

Maureen · 12 November 2017

★★★★★ 5/5

Google

Stefanine, by the far the best agent thank you for your hard work in helping us secure our home. We will forever be indebted to you

Nana · 15 March 2024

★★★★★ 5/5

Google

Fantastic service provided by Simran, Kelly & team whilst we was in the process of purchasing our property. Highly recommend!

Natasha · 14 May 2024

★★★★★ 5/5

Google

Barnard Marcus absolutely brilliant. Extremely professional but also extremely helpful. Jed Peerless a godsend, a person who immediately inspired trust, can't thank them and him enough.

Junior · 11 November 2023

★★★★★ 5/5

Google

Anton and his team, proved to be diligent, attentive, and conducted the tenancy onboarding process - from the initial viewing to the move in stage, with consummate professionalism. Recommended. Paul Moloney (newly placed tenant).PositiveProfessionalism

Pmwebmail · 12 January 2021

★★★★★ 5/5

Google

Both Alex and Anton were very helpful in helping us find an apartment. They made communication accessible even though we were overseas. Both are effective, friendly and understanding. I would certainly recommend.PositiveResponsiveness, Quality, Professionalism

Marrabyssa · 11 November 2020

★★★★★ 1/5

Google

Scammers, don't trust them, I've lost time and money when I was about to buy a flat. They recommended me their mortgage adviser Timea Bozhani which charged me 750 pounds upfront. Despite having an excellent score I didn't qualify for any mortgage. I will never again use this agency, and for sure I'm not paying anyone upfront.

V · 11 November 2023

★★★★★ 5/5

Google

Great estate agents. Jed and Carla supported us brilliantly whilst buying a property for my Grandad, and nothing was too much trouble for them.

S · 11 November 2023

★★★★★ 5/5

Google

Brilliant Experience. Thank you for the great professional service Stefanie and Anton.

Haris · 24 June 2024

★★★★★ 5/5

Google

I had previously used another agency in an attempt to sell my property in 2019 and to say it was a disaster from start to finish would be an understatement. From my initial meeting with Carrie I knew my flat was in safe hands. My property was marketed perfectly and within a day of being on the market, followed by 5 viewings I had an offer, within a week my property was sold. Despite the sale coinciding with the worldwide pandemic, Bled reassured and guided me through the process. Bled’s professionalism, empathy and determination to see this through is admirable, and I can’t recommend him and Barnard Marcus enough.PositiveResponsiveness, Quality, Professionalism

Alisia · 11 November 2020

★★★★★ 5/5

Google

The sales team stepped in after another agency failed to do their job. Carrie and Bled secured a buyer in a matter of hours and ensured the sale went through at record speed, to complete prior to xmas. Am grateful to have worked with a professional team.

Richard · 11 November 2020

★★★★★ 5/5

Google

Just wanted to say a huge thank you to Jasmine for finding me and my partner a property to rent in the Croydon area. We are loving it!! Much appreciated. Regards, F

Fatima · 12 November 2019

★★★★★ 5/5

Google

Barnard Marcus @ Croydon has done a superb job helping me rent out my house in a record breaking time. The whole process wouldn’t have been so smooth without their hard work. In particular, Alex Breen and Anton Harvey have been exceptionally helpful, professional and efficient. They were working late hours to ensure a quick turnaround and managed to find me new tenants within a week! I would highly recommend this team!PositiveResponsiveness, Quality, Professionalism, Value

Carrie · 11 November 2020

★★★★★ 5/5

Google

Transparency , trusted group and a stress-free process. We rented a place with Barnard Marcus East Croydon recently and thanks to our agent Brigitta all the process went smooth and stress-free. She was lovely and helpful through all the steps from the initial offer to the key collection. She was ready to help and she found a way to solve every small problem that came up. We definitely reccomend Barnard Marcus, and if Brigitta will take care of your moving you won't have to worry at all!

Mirko · 12 November 2018

★★★★★ 5/5

Google

Saturday 26/08 we were caught in several viewings with other agents in view of buying a property.We had also called Barnad Marcus day before for a property of great interest to us but their line was very busy.Saturday while viewing with other agents we called Barnard Marcus and explained to the staff , we would like to view a property in an hour frame.To our great surprise, the office staff sent a gentleman, Sashan who managed to fit us in his extremely busy schedule and we viewed not only one but two properties in less than two hours..Amazing service..Thanks a lot Sashan

Pretty · 12 November 2017

★★★★★ 5/5

Google

I was fortunate enough to sell my beloved family home earlier this year and have to say a truly fantastic branch to deal with! I was always greeted by warm and friendly staff on arrival and was lucky enough to deal lovely woman by the name of Carrie Rudge. I personally cannot recommend her enough, she made the process stress free (as stress free as moving can be) from start to finish. To you and all your staff, thank you again!! 5 stars

Kevin · 12 November 2017

★★★★★ 1/5

Google

They are absolute liars. They took 350 pounds for advance and stuff. We paid the amount and a week later that lady called and told my husband that our references had not cleared hence they can't rent out the property. My husband spoke to our current landlord and employer to asking why they have not given the right reference and they both told they didn't say anything wrong because we had always paid rent on time and stuff. Then my husband spoke to the letting lady again asking the reason she said for some silly reasons they can't reveal it. Lastly as we had no other choice my husband asked them to refund our advance deposit which we thought was for the property, they said that was the processing fees ....I mean who charges bloody 350 pounds for checking references in 2 days. They are absolutely crap no one should go to them.

Mehwish · 12 November 2016

★★★★★ 1/5

Google

Absolutely terrible experience purchasing a flat through these agents. They lied both to us and the seller at every turn, only concerned about extracting as much money as possible from both parties without actually doing the job they were being paid for. As other reviewers have mentioned, it seems to be standard practice for them to lie to buyers saying that the vendor has specifically requested the use of their in-house solicitors and mortgage broker (both of whom are terrible and caused numerous unnecessary delays to the sale). We have strong reason to believe that they illegally did not pass on the highest offer to the vendor because they did not agree to use their in-house services. Sellers, please steer clear!

Emily · 12 November 2016

★★★★★ 1/5

Google

As soon as they get your money, forget about asking them to do anything. I live on the 2nd floor with only one way out and have to regularly cancel plans because I keep getting locked inside my property. Doesn’t matter that it’s a huge safety risk. The manager is rude and incompetent. They’ve known for over a month but won’t get a locksmith to change it 🙃

M · 11 November 2021