Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat professional services. Property details and viewings arranged as per my requirement and I'm happy with the overall experience. Thank you Aziza for everything
Happy · 11 November 2019
Agent replied · 9 November 2024
Hi there, thank you so much for the 5* review of the Barnard Marcus branch!
It's great to hear that the team have been helpful & professional!
★★★★★ 4/5
GoogleWe are very thankful and glad that we chose Barnard Marcus, Meason gates and Matthew were super helpful , we would definitely recommend. They were very accommodative for our requests and they clearly understand buyer and sellers requirements.
Sachin · 11 December 2022
★★★★★ 3/5
GoogleIt took over 12 months to sell my flat. 2 failed sales and 4 different agents meant it was a pretty disappointing experience. Other than the marketing, they were simply not able to handle the work to help progress the sale thereafter. They eventually sold it so I have to be grateful for that, hence the 3 star rating. I hope they can improve and be more mindful of the seller in the future.
Lucie · 10 November 2023
★★★★★ 3/5
GoogleThank you to all who worked hard to sell my flat. Huge thanks in particular to Jed who was incredible and worked his magic (and worked round the clock) to secure another buyer when everything fell through. Because of him, we were able to sell and move to our new home in time. 5 stars to Jed!
Fran · 10 September 2024
★★★★★ 1/5
GoogleAgent on inspection of the flat told us the flat is in very good condition and next people can move in straightaway. No damages from our side , we did maintain flat in good condition. After we moved out of the country and the flat they said they claiming damages and we wouldn't get our deposit back . Be careful people or you will get robbed of your hard earned money .
Hubert · 10 November 2023
★★★★★ 5/5
GoogleTony at Barnard Marcus was genuinely a great support and help when buying my house! There were a number issues that cropped up and Tony went above and beyond to get sorted and get the purchase over the line.
Would definitely recommend!!!
Steve · 10 November 2021
★★★★★ 5/5
GoogleDealing with Jordan with a view to renting my current home was a pleasure. Customer service was top notch and I wish him and his team all the very best
Jamal · 13 April 2024
Agent replied · 9 November 2024
Many thanks for the fantastic 5* review Jamal Ali. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA great service from Barnard Marcus, South Croydon. Dharmesh provided a professional and helpful mortgage broker service which was invaluable as first time buyers. Sashan was instrumental in finding us a property which we absolutely love and was helpful and supportive when things didn’t go as planned! Many thanks to both…
Danielle · 11 November 2018
★★★★★ 5/5
GoogleMy wife and I have been very fortunate in having Mason Gates as our estate agent. He has brought tenacity, dedication and sincerity to his work on both our sale and our purchase, without which we simply wouldn’t be in the position we’re in now: looking forward to moving into our new home. When he said he would do something, he did it quickly and promoted our interests every step of the way. When our buyer had to pull out of purchasing our house, he worked overtime to get a number of new potential buyers through the door and secured us a new buyer in little more than a week. If you go with Barnard Marcus in South Croydon - and I recommend you do - I’d strongly recommend you ask for Mason specifically. Outstanding service.
Max · 10 November 2022
★★★★★ 5/5
GoogleThey were really professional and polite. The agent called Oscar was very friendly and nice, he managed to book few viewings for us one after the other to match my availability and I am very happy with their servicen
Maryam · 10 November 2021
★★★★★ 5/5
GoogleBrilliant service from both Charlotte and Matt throughout. They were instrumental in selling our property.
Communicative, professional and transparent.
Five stars.
Sean · 11 August 2024
Agent replied · 9 November 2024
Thank you for your thoughtful 5* review Sean! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Barnard Marcus was excellent. Elliot Purcell was amazing, he was professional and very helpful. He was very efficient getting viewing arranged on time. We would definetly recommend Bernard Marcus South Croydon to friends and family.
Regards
Asfaqul Islam and family
Asfaqul · 10 November 2020
★★★★★ 5/5
GoogleBarnard Marcus recently sold my house for me and Aaliyah Houston as part of the team was very professional and instrumental in the whole process. Thank you
Caroline · 13 July 2025
★★★★★ 5/5
GoogleCouldn’t have been more helpful dealing with a ridiculously complicated sale for me. Bought through them 17 years ago. Sold through them this month, brilliant experience both times.
Claire · 14 March 2024
Agent replied · 9 November 2024
Claire B thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe level of service provided by Mason Gates has exceeded our expectations - he has been professional, knowledgeable, personable and highly proactive in helping us through the process of placing our house on the market and in the search for a new home. He took the time to listen to our views and understand what we are looking for and he has been great to work with. Highly recommend both Barnard Marcus and Mason.
Tom · 10 November 2022
★★★★★ 5/5
GoogleJust wanted to say thanks to Kelly and her team for their support, over what has been a difficult few months. I am a landlord and they have really been there for me with great advice and looking out for my best interests.
Janet · 11 November 2018
★★★★★ 5/5
GoogleWe have been looking for a property for months then we came across Tony. What a gem of a person. Honest , firendly and very helpful. We have to buy and sell at the same time and he took the ownership and went beyond his duty. He was interacting with our buyer, estate agent and made sure that both transactions go smoothly.
Thank you again Tony and we are loving our new house.
Jolanta · 10 November 2022
★★★★★ 5/5
GoogleSophie Williams is amazing and Jordan. Very helpful and patient. They both make sure you are well look after and your needs/requirements are met.
Kristina · 10 November 2022
★★★★★ 5/5
GoogleGreat experience buying a house from the team in BM. Big thanks to Matt and Emma for their help as they made the process easy and stress free. They were always willing to accommodate viewings and really helpful throughout the process.
Mark · 11 November 2018
★★★★★ 5/5
GoogleI recently sold 2 properties through Barnard Marcus' South Croydon branch and I must say neither one of these sales were straight forward, so it was essential that I had the support of such a professional team throughout. In particular I found Oscar to be diligent in his efforts to ensure each sale went through and I would thoroughly recommend them to anyone who needed to sell their property.
James · 10 November 2022
★★★★★ 5/5
GoogleI was really pleased with the service that I received from Matt, Elliot and Timea. Having tried to find a good mortgage rate and apply to HTB myself, I soon realised that working with Timea would mean not only finding a much better rate for my mortgage but also getting my application through HTB much faster, as the application process is quite complicated. She has made this whole experience much easier and smoother and I will definitely be using her services again.
Kimberley · 9 January 2021
★★★★★ 5/5
GoogleEfficient service and Communication throughout
Rebecca · 19 October 2024
Agent replied · 9 November 2024
Hello Rebecca,
Thank you for your wonderful 5* review! We're delighted to hear that you found our service efficient and communication seamless throughout.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExceptional service from this team! Elliot in particular was always at hand to assist me with any queries and did his best to ensure the smooth running of the buying process. Thank you for being professional, efficient and putting up with my demanding requests!
Alice · 10 November 2020
Agent replied · 9 November 2024
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
★★★★★ 5/5
GoogleWe purchased our first property with Barnard Marcus. They were really responsive and professional with a can do attitude! A special thanks to Elliot for his great effort!
Bilge · 10 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.