Every review we hold for the Croydon office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to say a huge thank you to Jamal at Bairstow Eves. He has been nothing but pleasant and helpful. He took the time to show us the property in depth and answered our questions honestly and explained everything really well. Communication has also been fantastic with Jamal and the rest of the team.
Thank you again!
Samantha Β· 15 November 2022
Agent replied Β· 30 July 2023
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to thank Amy at Bairstow Eves Purley for the amazing service provided in renting our property. Amy is just the best letting agent I've ever came across. She was very professional, friendly, warm and helpful. It was a delight to deal with her. Strongly recommended this agency.
Leila Β· 13 August 2023
Agent replied Β· 27 August 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were delighted with the service we received from Bairstow Eves Estate Agents Purley. Luke, Sophie and Camilla were fantastic and helped make the process as smooth as possible through the entire transaction. They were quick to respond to enquiries, happy to arrange (second and third) viewings. Nothing was too much trouble.
A very impressive and professional service and in my opinion a cut above the rest. Keep up the good work!
Punit Β· 16 November 2019
Agent replied
Thank you Punit for your detailed, kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
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5/5
GoogleVery good service, Samantha and Callum were really helpful and professional and efficient. I canβt wait to do business with these guys again. Thank you very much for all your help
Farhat Β· 17 July 2024
Agent replied Β· 20 July 2024
Thank you for taking the time to leave us this great 5* review Farhat. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Williams Donkor the letting manager extremely friendly and helpful . Highly recommend their services. From me 5 stars rating π β¦
Alia Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words and 5-star rating! It's always a pleasure to hear from satisfied customers like you. We are glad that Williams Donkor could provide you with a great experience. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIvaylo and his team are so lovely, friendly and welcoming. They helped us to find our lovely new home, thank you so much for that.
I defiantly recommend them if you are looking for your next home
Aleksandra Β· 19 March 2024
Agent replied Β· 25 March 2024
Thank you for taking the time to leave us your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe were buying a property being sold by Bairstow Eves and from a buyer's perspective they were very accommodating for additional viewings, then when we were trying to exchange Sam Goodman was great at pushing things along with the solicitors.
Daniel Β· 26 December 2023
Agent replied Β· 25 March 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe received fantastic service from Sophie Griffin.
Her service goes above and beyond, I had absolute faith in that she would get our issue sorted, in which she did.
We have had other employees try to resolve issues previously but Sophie is the first to make it stress free.
She was a absolute pleasure to speak to and has brilliant communication skills.
Thank you Sophie for all your hard work!
Jodie Β· 28 July 2019
Agent replied
Thank you Jodie for recognising Sophie at our Bairstow Eves branch in Purley with your excellent 5* review! It is great to read that Sophie was able to help with any issues that arose and that you found the communication to be brilliant.
Kind regards, Scott.
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5/5
GoogleSophie was amazing everything was quick and smooth helping me to make the right decision to get the property. A true credit to your company please do not hesitate to promote or offer her an increase I would definitely recommend her service 1000000%. Thank you Sophie
Kapus Β· 30 June 2023
Agent replied Β· 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery happy with my experience, Ivo went above and beyond what was expected. Always punctual, responsive and professional. There was clear communication and follow-up throughout the whole process, and I was updated regularly with new listings I might be interested in. Referencing and tenancy documentation was really straight-forward and user-friendly. Thank you, Ivo Krestev :)PositiveProfessionalism
Ishaq Β· 26 June 2022
Agent replied Β· 25 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would just like to say thanks to Samantha I I am now.. moving this wouldn't have been possible without help, patience, and professionalism of Samantha and her team
Angela Β· 6 May 2024
Agent replied Β· 5 June 2024
Thanks for the excellent 5* review Angela Lewis! Best wishes, Lucy, Customer Relations.
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5/5
GoogleA highly commendable service from Ignas and the team. While there may have been some snags along the way, all problems were resolved and questions answered in a timely manner - be it a can of WD40 on hand to help remove a stuck padlock or paper and colouring pencils to calm my unruly offspring while the grown ups conduct their business.
Service with a smile.
Mirek Β· 28 July 2019
Agent replied
Hello Mirek, Thank you for taking the time to leave this wonderful five star review. The team at Bairstow Eves, Purley strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Ignas and the entire team at the branch, many thanks.
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5/5
GoogleLuke has been extremely helpful on my journey to reserving a new build flat. From arranging a meeting with a mortgage broker within minutes of first speaking with him to guiding me through acquiring the help of solicitors, everything has been quick and easy to understand. His knowledge of the buying process has made it less daunting for me as he explains everything without the jargon
Alexander Β· 28 July 2019
Agent replied
Hi Alexander,
What a fantastic 5 star review, thank you very much for taking your team to write such kind word for Luke at the Purley branch of Bairstow Eves Estate Agents. I will make sure i share this review with Luke and the entire branch team. Best wishes and thank you once more. Kind regards, Sarah.
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5/5
GoogleIβve been directed to the property I am renting today after receiving a call from Amy Rest following up on my enquiry on another property. Amy and Petya Daneva assisted me and my husband through the process of signing the contract and getting the keys. I appreciate the speedy and friendly response and always keeping in touch as we waited for the documents. Thanks!
Camila Β· 3 December 2024
Agent replied Β· 6 December 2024
Thank you for your glowing 5* review Camila. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe sold our house recently through BE. I was impressed by Luke's dedication to the task. He spent a lot of time and effort trying to make sure that everything went through satisfactorily.
I've sold a fair number of properties in the past and it's fair to say the job done here compares favourably with previous experiences. Luke was a pleasure to deal with.
Matin Β· 19 November 2019
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
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5/5
GoogleThank you too all the staff at Bairstow Eves in particular Sophie Pearson. Sophie has played a big part in making the purchase of my flat proceed smoothly. She has been a great point of contact helping with any queries I have had and always making herself available for viewings. I would highly recommend working with Sophie to buy a property. Thanks for all your help.
Krishan Β· 16 November 2018
Agent replied
Thank you Krishan for your amazing 5* review of Sophie and our team at Bairstow Eves. It is great to see that you would highly recommend our team.
Best wishes, Scott
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5/5
GoogleBairstow Eves, Purley, handle the rental of my flats on a full management basis and the service has been exemplary.
Amy is always ready to go the extra mile to get things done to everyoneβs satisfaction. Thanks!
Alan Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleHad a fantastic experience of renting with Bairstow Eves. The whole process was very professionally dealt with, no stress from start to finish.
Hayley is especially helpful, professional and went above and beyond. Would recommend the branch to anyone wanting to rent in the area. Thank you so much Hayley!
Victoria Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery happy with their approach and how they were trying to chase along the sale, particularly Kerry. They were considerate, understood my requirements and advised of realistic prices and sale technique/timescales. Very knowledgeable, friendly and informative staff, I would happily use again if I was still in the area.
Jonathan Β· 3 September 2022
Agent replied Β· 30 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleA big thank you to Ivo and Amy for getting us a house we love! . Thank you for the support and guide throughout the whole process. Cheers!!!
Funmi Β· 6 April 2024
Agent replied Β· 5 June 2024
Hi Funmi, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GoogleThank you Bairstow Eves Purley for such a professional service!
The process of selling our flat went so smoothly and the communication was excellent, we were kept informed every step of the way. Camilla was so helpful at answering our queries and the viewings were arranged around our needs which was perfect. We will definitely use Bairstow Eves again in the future!
Rachel Β· 3 October 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
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5/5
GoogleVery happy with our experience of renting with Bairstow Eves. The whole process was really professionally dealt with, no stress from start to finish.
Julie is especially helpful, professional and always goes the extra mile to get stuff sorted. Would recommend the branch to anyone wanting to rent in the area. Thanks Julie and team!PositiveResponsiveness, Quality, Professionalism, Value
Carrie Β· 15 November 2020
Agent replied Β· 5 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleWe couldnβt be more grateful to Amy for all her help in finding us a home when we were really in a pinch. From the moment we got in touch, she was professional, responsive, and genuinely kind. She went above and beyond to understand our needs and worked tirelessly to make sure everything was sorted quickly and smoothly. Amyβs communication was spot-on throughout the whole process, and she made what could have been a really stressful experience feel easy and even enjoyable. Thanks to her, weβre now settled in a place we love. We honestly couldnβt recommend her more highly, sheβs an absolute star!
David Β· 30 April 2025
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5/5
GoogleBairstowe Eves in Purley are a great team and delivered on their promise to help me sale my property. Luke Ball project managed from start to finish with an effective streamlined approach, Sophie Pearson was excellent at managing expectations and supporting the sales progress and Camilla Heenan had a very professional approach when conducting viewings. Thanks for all your hard work.
Mario Β· 28 July 2019
Agent replied
Thank you Mario or your wonderful 5* review about our local Bairstow Eves team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.