Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Jamal and his team for helping us to rent a property at Purley. We are very happy with the service given. Thanks
Smitha · 1 April 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly agents who were eager to help. They were able to secure appointments and access to the property at short notice as well as relay information back and forth to speed up the process. I found them very considerate with my situation and not pushy at all. Will recommend every time!
Akin · 21 August 2024
Agent replied · 22 August 2024
Thank you Akin for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePersonable and excellent service! Cannot express how helpful Luke was. Always there to help and answer any queries or questions I had! My experience was easy and stress free! Thank you so much for all your supportPositiveResponsiveness, Quality, Professionalism
Kerri · 18 July 2021
Agent replied
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe experience with the agency was great. Jamal was so attentive, clear and honest, which made the deal be really safe and comfortable. I strongly recommend their services.
Fabio · 1 January 2023
Agent replied · 30 July 2023
Thanks for the excellent recommendation, 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas looking for somewhere quick to rent. Hayley , Julie and Jamal made the process so easy, answered all my questions helped me find what I needed. Would recommend and use again
Tom · 30 July 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from start to finish. Julie, Hayley and Jamal were so helpful and made the whole process easy and painless! Thanks guys I will recommend you to everyone I know :)
Holly · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOh my goodness! Who is this Julie?? She is so rude & abrupt , definitely needs to learn some people skills.
Will not be using the purey branch again or recommending !NegativeProfessionalism
Elaine · 1 July 2022
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLuke has been incredibly helpful whilst I have been looking to purchase a new build flat. He is clearly an expert in his area and has been quick to answer any questions I have had during the process, both over email and face to face.
Rachel · 28 July 2019
Agent replied
Hi Rachel,
Thank you for this amazing 5* review for Luke at Bairstow Eves in Purley, and it is fantastic that he has been incredibly helpful throughout the process of you buying a new build flat. Kind regards, Maryjane.
★★★★★ 5/5
GoogleHad a great experience with the agency. Jamal, Hayley and Julie were extremely helpful and caring.
Thank you so much for everything, we love the house .
Ewelina · 1 January 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment I first viewed my new home until completion, Sophie has been exceptional. She has answered every question and replied to every email extremely promptly and has helped me through the buying process which would have otherwise been so stressful. Thank you.
Julie · 19 November 2019
Agent replied
Thank you Julie for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 5/5
GoogleMany Thanks to Amy at Purley Branch.
Very professional and easy to communicate during the whole process Thanks again
Meer · 25 August 2023
Agent replied · 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy sale took 6 months to complete due to incompetent solicitors.
I still think it would not be completed untill now. If it wasn't for the persistent of bairstow eves
everyone was helpful in particular luke from the purley branch went above and beyond trying to get the sale through which he did.
I just wish solicitors showed as much professionalism and passion for thier job once again thank you luke
Do not hesitate to use sold my flat in two weeksPositiveQuality
Rrr · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe had a very good experience. Especially Ivo helped a lot, but also the rest of the team was very nice and helpful. Thank you very much for you all of you, Ivo, Julie, Sophie.
Highly recommended.PositiveResponsiveness, Professionalism
C · 25 June 2021
Agent replied · 24 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleOn behalf of myself and my brothers, I should like to express my sincere thanks to Luke, Sophie and Camilla who were so helpful in guiding us through the sale of our late father's home. I can highly recommend your services.
Matthew · 4 August 2020
Agent replied
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleRecently started looking for a flat to rent in the area and Julie And Tom were both very friendly understanding and professional and we have now found a perfect flat, much better than the other estate agents that I had used before them.
David · 3 September 2019
Agent replied
Thanks David for the wonderful 5* review and recommendation! It's great to see that Julie, Tom and the Bairstow Eves team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleFirst time renting and Ivaylo made everything so easy, was really responsive kept us well up to date and we couldn't have asked for anyone better to help us with our new home!
C · 7 February 2022
Agent replied · 6 February 2025
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy fiancé and I had a fantastic experience moving into our first apartment together. Special Thanks to Ivo who done a great job listening to our needs and Answering any questions we had.PositiveResponsiveness, Quality, Professionalism, Value
Earl · 20 July 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleMy experience with Bairstow Eves has been fantastic. Tom and Julie were both really helpful and helped things run very smoothly when moving into our new flat. A very professional service from start to finish. We are both very grateful, thank you.
Ben · 28 July 2019
Agent replied
Hi Ben, thanks for your 5 start review. It's great to read that you had such a positive experience with Tom, Julie and the team at Bairstow Eves. Best Wishes, Tracey.
★★★★★ 5/5
GoogleFirst time moving and we couldn’t of asked for a better estate agent than Tom to help us with this.
Brilliant service and professionalism, he made us feel very comfortable and relaxed.
Thank you Bairstowe Eves and especially thank you Tom.
Joe · 28 July 2019
Agent replied
Thank you Joe for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
★★★★★ 5/5
GoogleSamantha and callum recently dealt with the sale of my late parents home. They provided a superb service with care and attention. They managed to get a relatively quick sale. This was much appreciated at this sad time. The family thank them both.
Martin · 27 September 2024
Agent replied · 28 September 2024
Thank you for your thoughtful 5* review Martin! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLuke Ball helped me to purchase my first home. He kept me informed and reassured, and helped to communicate with the seller all the way to completion. Thanks Luke, really appreciate it.PositiveResponsiveness, Professionalism
Tim · 6 June 2021
Agent replied · 5 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOn behalf of my family,
We are pleased to say that their company (especially Ignas and Julie) accommodated us with class and profession. I would recommend this company to anyone who is interested to rent or buy a property (Purley branch).
Franchesca · 8 July 2018
Agent replied
Thank you for your recommendation and 5* review from you and your family. It was great to read that your family have been pleased with your experience though Bairstow Eves at Purley, especially the service you received from Ignas and Julie. Kind regards, Scott.
★★★★★ 5/5
GoogleStaff here were very friendly - I made a lettings enquiry and delt with Julie and Jamal, Hayley was very cheery and helpful.
George · 29 October 2022
Agent replied · 29 October 2023
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst time renting and Ivaylo made everything so easy, was really responsive kept us well up to date and we couldn't have asked for anyone better to help us with our new home!
Charlotte · 13 May 2021
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.