Every review we hold for the Croydon office, from every platform, shown as written. First names only.
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5/5
GoogleWilliam Donkor was really helpful and professional about my reviewing the house. Thank you so much for everthings. I been looking for house 6 months i was very satisfied with quality of service by Bairstow eves and genuinely will Donkor was helpful throughout the entire process. Excellent service from start to finish and i have had a fantatic experience with the property with william Donkor thank you very much Best letting agency. My childrens and i are happy i try every letting angecy for 6 months nothings did happen but Bairstow eves did the very to find me home thank you.
Peronne Β· 9 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words about our agent, William Donkor! We're so happy to have helped you find your new home and that you had a fantastic experience with us. Our team at Bairstow Eves is dedicated to providing excellent service from start to finish. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a fantastic experience with Bairstow Eves during the letting process. From start to finish, everything was handled professionally and efficiently.
A special thank you to William Donkor, who went above and beyond to make the whole experience as straightforward as possible. He was always approachable, quick to respond to any questions, and kept me updated throughout. His professionalism, and commitment to providing excellent service really stood out.
I would have no hesitation in recommending both him and Bairstow Eves to anyone looking for a trustworthy and professional letting agent. Thank you for making the process so easy and stress-free!
Nick Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you for your excellent 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAfter dealing with many different agencies, I can confidently say this was the best experience I had with Bairstow Eves in Purley. William was incredibly helpful from day one and made finding a property much easier than I expected.
He took the time to go through every stage with us step by step, making sure we understood everything properly. He was always friendly, approachable, and very dedicated to helping. I especially appreciated how organised he was there was never any waiting around or chasing for updates.
The agency itself was excellent, but Williamβs support and positive attitude made the biggest difference. Thanks to him, the whole process felt straightforward and stress-free. I am very grateful and would happily recommend this agency to others.
Dr.sruthi Β· 8 April 2026
Agent replied Β· 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that William provided you with the best experience at Bairstow Eves in Purley. Our team is dedicated to making the property search process easy and stress-free, and it makes us happy to know we have succeeded. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMoving into a new property can be stressful, but William made the whole process very smooth for us. From the first viewing until the final paperwork, he was there to guide us and explain everything clearly.
What impressed me the most was how responsive and reliable he was. Every message and phone call was answered quickly, and he always kept me updated. William is very professional, punctual, and easy to speak with. Nothing was delayed and everything was handled exactly when promised.
I had spoken with several other agencies before choosing this one, and honestly this agency stood out from all of them. I am very happy with the property we found and very thankful to William for all his support. I would definitely recommend both him and the agency in purley to anyone looking for a new home.
Gokul Β· 8 April 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We're thrilled to hear that William made your move-in process stress-free and provided excellent service. We pride ourselves on being responsive, reliable, and professional and we're so glad that this stood out to you. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAmy Rest and William Donkor were super helpful. This agency is very efficient indeed.
From the viewing to the referencing, they both were very courteous, professional and the entire process went very quickly.
They explained everything about the tenancy very clearly and this left me feeling calm about the property.
Cathy Β· 16 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words, we are so glad that Amy and William could provide you with efficient and professional service. We strive to make the rental process as smooth and stress-free as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience with Bairstow Eves Sales and Letting Agents Purley. Absolutely fantastic service! William was incredibly helpful, patient, and knowledgeable throughout the entire process. He made everything so easy. He was always keeping us informed at every stage. I couldnβt have asked for better support highly recommend!
Jennifer Β· 23 June 2026
Agent replied Β· 23 August 2026
Thank you for your fantastic 5* review! We are thrilled to hear that you had a fantastic experience with Bairstow Eves. Our team strives to provide exceptional service to all our clients, and we are glad that William was able to make the β¦ More
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5/5
GoogleThank you Will...You have been approachable and very professional in finding comfortable accommodation for my 95 year old Father..Friendly and easy to talk to ...You have made what could of been a stressful experience in to a pleasurable one Much appreciated π β¦
Pauline Β· 23 July 2026
Agent replied Β· 23 August 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWill was an absolute pleasure to work with. Helped me secure my flat quickly and efficiently. A breath of fresh air after some previous less than savoury agents. He made the whole process simple and top tier communication! Thanks again!
Remmy Β· 23 July 2026
Agent replied Β· 23 August 2026
We are so glad to hear that you had a positive experience with Will. Our team strives to provide top-notch service and we are thrilled to have played a part in securing your flat. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had my property on with another agent and I had one viewing in a month. I then moved to Bairstow Eves and Amy and Will were fantastic and managed to find tenants within a few days. The whole process was very seamless with them and they kept on top of everything brilliantly, would highly recommend them!
Mohamed-yusuf Β· 13 March 2026
Agent replied Β· 13 April 2026
We are thrilled to hear that you had a positive experience with our team at Bairstow Eves, and we were able to find you tenants quickly. Our priority is providing excellent service, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWilliams has been of great assistance for family, his assurance patience, and attention to details, Williams is ready to answer call whenever you call, thank you Williams for all you do, we appreciate your effort.
Odion Β· 9 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words and for choosing us to assist your family! We strive to provide exceptional service with attention to detail and always be available for our valued customers. Your appreciation means a lot to us and we are grateful for the opportunity to serve you. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWill and Amy were fantastic throughout the letting process. They were professional, friendly, and always quick to answer my questions. Their support and excellent communication made everything easy and stress-free. I highly recommend them. Thank you both for all your help!
Munira Β· 23 June 2026
Agent replied Β· 23 August 2026
Thank you for the amazing review! We are so happy that Will and Amy were able to make your letting process stress-free. Our team takes pride in providing excellent communication and support. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleCallum was absolutely brilliant during our property viewing! He was really friendly, professional, and incredibly helpful, taking the time to answer all of our questions in detail and making us feel completely at ease. He clearly knows the local area well and went above and beyond to ensure we had all the information we needed.
I would highly recommend Callum at Bairstow Eves in Purley to anyone looking for a great estate agent. Excellent service, thank you!
Jack Β· 13 April 2026
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5/5
GoogleWe had a great experience with Bairstow Eves in Purley. William Donkor, Amy and Petya were friendly, professional and very supportive throughout the whole process. They communicated clearly, responded quickly and made our transition smooth β¦
Tony Β· 23 June 2026
Agent replied Β· 23 August 2026
Thank you for the amazing review! We are thrilled to hear that our team at Bairstow Eves Purley provided you with a great experience. Our goal is to always be friendly, professional, and supportive for our clients. We are happy to know that β¦ More
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5/5
GoogleMy parent's house was on the market for a long time before it came under the radar of the Purley branch. Turned around and sold quicker than I could make a Christmas roast for 12! Hats off to Sam and her team, pleasure doing business with them.
Andy Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to have helped sell your parent's house in a timely manner. Our team works hard to ensure a smooth and successful sale. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery good first experience with Bairstow getting my new flat. The team did very quick response and been supportive throughout the process. Big thanks to Will and Amy to sort out everything. Couldn't ask for more with house searching from a big distance. Cheerio guys.
Nasif Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that your first experience with Bairstow was a success. Our team takes pride in providing quick and supportive service, and we are happy to have made your house searching from a distance easier. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMoving into my new property in Purley has been a smooth and welcoming experience. A special thank you to William Donkor, who was very helpful throughout the process, his support made everything much easier. I would happily recommend both the bairstow eves and Williamβs assistance to others.
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Khalil Β· 13 March 2026
Agent replied Β· 13 April 2026
"Thank you for your kind words! It was a pleasure assisting you with your move to Purley. We strive to make the process as smooth and enjoyable as possible, and we're thrilled to hear that William's support made a difference. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWill was an amazing help with helping me find a place. He has been very patient and knowledgeable which I am greatful for. Would definitely recommend.
Georgie Β· 16 August 2026
Agent replied Β· 23 August 2026
"Thank you for the wonderful review! We are glad to hear that Will provided exceptional service and we appreciate your recommendation. We hope to continue providing you with the best customer experience in the future." Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleI recently completed the referencing process with William Donkor, Assistant Lettings Manager at Bairstow Eves, and found his service to be exceptionally professional. William communicated clearly, responded promptly, and ensured each stage of the process was seamlessly handled efficiently and with care. His attention to detail and consistent support made the experience smooth and straightforward. I am pleased with the high standard of service provided and confidently give a 5βstar review to William.
SIMEON Β· 16 August 2026
Agent replied Β· 23 August 2026
Thank you for your fantastic review! We are delighted to hear that William provided you with exceptional, professional service during the referencing process. Our team at Bairstow Eves takes great pride in ensuring a seamless and efficient experience for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe just had a new property for move in the area and complete all the requirements very fast and secure. Thanks to William Donkor for all the helps.
William Donkor was super helpful with the viewing, and all other things thanks for the smooth process
Kainat Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your review! We are thrilled to hear that William Donkor provided efficient and secure services during your move. We aim to make the process smooth and stress-free for our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAmy and the team at Bairstow Eves are friendly, professional, and always willing to help. Their excellent communication and commitment to customer service make them a fantastic team. Highly recommended.
Emily Β· 23 June 2026
Agent replied Β· 23 August 2026
Thank you for the outstanding 5* review! We are so grateful for the opportunity to serve you and are thrilled to hear that our team exceeded your expectations. Customer satisfaction is our top priority and we're glad our dedication to β¦ More
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5/5
GoogleWe had an amazing experience with Bairstow! Will D, Amy, and Petya were absolutely fantastic throughout the entire process. Will D kept striving to make sure we got our desired home. They were all professional, responsive, and incredibly helpful in securing our apartment right on time. Their dedication and efficiency made everything smooth and stress-free. We truly appreciate their support and would highly recommend them to anyone looking for a reliable and friendly team to help find their perfect home. Thank you so much!
Oluwaseun Β· 8 March 2025
Agent replied Β· 10 March 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust completed on my sale and miving into a property with Bairstow Eves. I can hand on my heart say, theyve been reliable, dedicated, and they really know their stuff!! On particular - Sam at Bairstow Eves in Purley is amazing! From start to finish, I felt she understoond my requirements, ensuring every detail was considered. Her consistency and professionalism made the entire process smooth and stress-free.
What truly sets Sam apart is her commitment, she fought my corner every step of the way, making sure I got the best possible outcome. I couldnβt have asked for a better experience.
Without a doubt, Sam is my number one recommendation for anyone looking to buy or sell in the area. A five-star service all the way!
Selina Β· 28 February 2025
Agent replied Β· 28 February 2025
Thank you Selina for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMoving to new property in Purley has been a very good and welcoming experience. A special thank you to William Donkor, who was very helpful throughout the process, his support made everything good . I will recommend the William Donkar assistance to others.
Jawad Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We are so glad to hear that your move to Purley was a positive experience and that William was able to provide excellent support. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExceptional Service, Highly Recommended!
I want to sincerely thank Will for his outstanding support in helping us find our home. From day one, he was professional, knowledgeable, and always available to answer our questions. His patience and dedication made the entire process smooth and stress-free.
Will guided us through every step with great expertise, ensuring that we made the best decision for our family. Thanks to his hard work, we now have the perfect home!
I highly recommend Will to anyone looking for a reliable and trustworthy real estate agent. Thank you again for everything!
Best regards,
George
Guggg Β· 3 February 2025
Agent replied Β· 6 February 2025
Hello George, thank you so much for your wonderful 5* review! We're thrilled to hear about your exceptional experience with Will and how he made the process of finding your home smooth and stress-free. Your recommendation means a lot to us, and we're delighted to have been a part of your journey to finding the perfect home. Best regards, Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.