Trusted Agent profile · Croydon, Greater London

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Bairstow Eves Croydon reviews

4.7

★★★★★ Excellent

339 reviews across 1 platform

The Exchange, 3 Purley Road, Purley, Croydon, Greater London, CR8 2HA

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Croydon, Greater London, at The Exchange, is rated 4.7 out of 5 across 339 reviews on 1 platform, including 339 Google reviews rated 4.7.

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4.7 / 5

339

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

My experience with Bairstow Eves and in particular William in the Purley branch has been nothing but positive. Today I found the referencing process quite difficult but William made the process so much easier. He phoned people on my …

Lindsey · 13 March 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave such a kind review! We are so glad to hear that William was able to provide you with excellent service and make your referencing process easier. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a very good experience with Bairstow Eves Purley in the letting of my house. Amy was exceptional from start to finish. She kept me informed every step of the way and she was available to answer any question I have. Overall, I am very satisfied with the services I received from Bairstow Eves and Amy deserves all the credit. I will recommend Bairstow Eves to anyone that requires the services of an Estate Agent.

Gbenga · 6 March 2025

Agent replied · 7 March 2025

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Hi there ! I'm speechless on the bairstow eves purley brunch ...they are very warm and efficient. One thing that I really love it is that they really want to see you get ur dream home ...the houses are very top notch , the agents very professional and kinds . My case was nearly impossible to get it done but Will , Petya and Amy made it possible for my family! I CALL THEM MY ANGELS , BECAUSE THEY DELIVERED A CHRISTMAS MIRACLE FOR MY FAMILY We are so grateful for you guys and for the excellence on the office. GOD BLESS YOU ALL

Rossana · 8 January 2025

Agent replied · 7 January 2025

Thank you for your glowing 5* review Rossana. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

William Donkor was very helpful during the whole process and he made sure that everything runs smooth with his constant clear communication. I can't wait to move in and Thanks again Will

Brenda · 6 April 2026

Agent replied · 13 April 2026

Thank you for the amazing feedback! We are thrilled to hear that William provided exceptional service and made your experience seamless. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a great experience renting through Bairstow Eves. Amy and the team were handling all our queries promptly and made the process seamless. I would highly recommend them to anyone.

Timi · 10 April 2026

Agent replied · 13 April 2026

Thank you for the amazing review! We are so glad you had a great experience with us and we will pass along your kind words to Amy and our team. Best wishes, Lucy, Customer Feedback and Support Team.

4/5

Google

Sam was helpful with the purchase of the property. There were a few efficiencies that couldve been made - as is in any process. My name was spelt wrong in the initial checks that caused a little double work (by another colleague I think?). Either way the process was smooth and we were in contact most of the process. Albeit it was more us giving the agency an update on where we got with things than the other way about. Regardless everything - Sam has been very helpful in answering all the possibly dumb questions I had when it came to the sale.

Roopal · 12 October 2024

Agent replied · 15 October 2024

Thank you for your lovely review and thank you for your feedback Roopal. Best wishes, Lucy, Customer Relations.

5/5

Google

We had an exceptional experience working with Jamal during our move to our new home. From the very beginning, he was very professional, attentive, and genuinely dedicated to helping us . Jamal was always available to answer any questions we had, guiding us through every step of the process with patience. What stood out most was his personalized approach, he truly understood our needs and went above and beyond to make sure we felt comfortable and informed throughout the entire experience. We couldn't have asked for a better agent in our home-renting journey. Thank you, Jamal for making this such a smooth and enjoyable process!

Nicole · 23 September 2024

Agent replied · 26 September 2024

We're thrilled to hear about your exceptional experience with Jamal. Your kind words about his professionalism and dedication mean a lot to us. Many thanks for your fantastic 5* review Nicole. Best wishes, Lucy, Customer Relations.

5/5

Google

From the moment of enquiry to signing paperwork, the team at Bairstow Eves in Purley have been great. Particular shout out to Will who answered our queries or concerns. We don't have a great credit history at the moment and Will helped us with no judgement and spoke through the options we had. Thankyou so much, we hope to be very happy in our new home

Lucy · 5 February 2025

Agent replied · 6 February 2025

Thank you for your glowing 5* review Lucy. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

William was fantastic, from viewing through to the whole process. Very happy, Many Thanks to Bairstow Eves, Purley, would highly recommend.

Harry · 10 April 2026

Agent replied · 13 April 2026

Thank you for choosing Bairstow Eves, Purley! We're thrilled to hear that William provided fantastic service and helped make the whole process an enjoyable one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great communication throughout. Informative and professional from Amy and her team.

Mike · 23 June 2026

Agent replied · 23 August 2026

Thank you for your kind words! Providing informative and professional service is what we strive for. We're glad to hear that our team, especially Amy, met your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It’s been a very good experience with Bairstow Eves letting staffs. They were very friendly, professional and helpful. I sincerely appreciate their support and how they were always ready to assist. Thumbs up to William Donkor, he really assisted beyond my expectations. I would recommend Bairstow Eves letting to those around me.

Aigbe · 9 August 2026

Agent replied · 23 August 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

Amy has been brilliant. She over saw the work on my fathers property in Purley and decorated it in a really tasteful way. She has been great with the tenants and is incredibly helpful and hard working. She is a massive asset to Bairstow Eves. I'm not sure why UCLan Animation has come up but this is my work sign in and I'm not sure how to get out of it!! I live in Lancashire and so it was hard for me to visit but I felt safe in Amy's capable hands. She is a good communicator.

Uclan · 6 May 2024

Agent replied · 5 June 2024

Many thanks Uclan Animation for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

​I had a fantastic experience with this estate agency from start to finish. The team was professional and helpful throughout the entire process, from the very first viewing all the way to key collection. ​They made what can be a stressful time feel incredibly smooth and straightforward. Communication was excellent, and I always felt well-informed. I highly recommend their services to anyone looking for a seamless move! #SamanthaGoodman and Team!

Osman · 30 March 2026

Agent replied · 13 April 2026

Thank you, Samantha! We're delighted to hear that our team made your move a smooth and stress-free process. Our goal is to provide excellent service to all our clients, and we're so glad we could do that for you. Thank you for choosing us and for recommending our services. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had a fantastic experience with William when we were looking for a house. He was incredibly helpful , efficient and ready to help from the viewing, referencing and all the paper work, he just made the whole process easier and smoother . I would highly recommend to work with him 💯!! …

Benedict · 23 July 2026

Agent replied · 23 August 2026

Thank you, Benedict, for your fantastic review! We're thrilled to hear that William provided you with such helpful and efficient support throughout the house-hunting process. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I would like to express my sincere appreciation to ❤️William Donkor for his support throughout the process. He was very friendly, professional, and extremely helpful from start to finish. He made everything smooth and stress-free, always available to answer my questions and guide me. I truly appreciate his excellent service. I’m very grateful for his support and would highly recommend him. Wills and cece 🔥

W · 30 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! It's always our pleasure to provide exceptional service and help you achieve your goals. We are glad to have made the process stress-free and smooth for you. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have been dealing with Kerry Walker at Bairstow Eves and as everyone knows buying or selling a property is one of the most stressful things a person can go through and i can honestly say Kerry has been a Godsend, every step of the way she has managed the one and most important thing any seller or buyer needs, and thats Communication. Every appointment every cancellation or communication and feedback with my tenants etc has been passed on to myself from Kerry , and this has put my mind at ease knowing that my flat is 100 percent in the best hands. I cannot fault her professional manner one bit and i would have no hesitation in recommending her services to any of my family or friends. Kerry is an Asset to Bairstow Eves in purley and they would lose an incredible asset to the Croydon,Purley Surrey area if they do not follow her way of informing the clients the way she does. I am multi agency and the other estate agents on a scale of 1 to 10 in terms of service and getting my flat out there are on a 3, Bairstow Eves have been 10 out of 10.

Larry · 15 November 2023

Agent replied · 30 July 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We approached Bairstow Eves to find a tenant for our property which was new to market. Amy Rest was our main contact at the Purley office. We were novice landlords, so were very grateful for her help and guidance in preparing for our first rental. Amy managed every aspect of the rental process and kept us well informed along the way to finding us a tenant. Amy was friendly and professional throughout and I would not hesitate to recommend both her and Bairstow Eves to anyone looking to rent a property.

Geoff · 15 November 2023

Agent replied · 29 October 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team at Bairstows’s Purley really add a personal touch and make you feel valued as an individual client and not just a number. From first contact Jamal, Hayley and Julie were fully focused on making sure we were happy and had all that we needed to find our perfect home. What really helped is that the team were open, honest, reliable and at the end of the phone when needed. No question too small. Thanks again team for all your support and hard work. Regards S&E

S_b · 15 November 2023

Agent replied · 25 March 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We approached Barstow Eves to help us to secure a new tenant for our rental property as the existing tenancy was coming to an end. Our initial contact was with Marcus who carried out the valuation and prepared the marketing information. Following that our main contact was with Sophie, whom we found to be professional, efficient, persistent, an excellent communicator and overall, a pleasure to work with. She arranged viewings and sourced potential tenants until she found us the perfect fit. She also provided us with regular feedback and talked us through the whole process. Most importantly she ensured there was no void between the old tenant moving out and the new tenancy beginning. We would have no hesitation in recommending Sophie and the team!

Jez · 15 November 2023

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kerry Walker is a nice individual. She is warm, friendly and has a pleasant demeanor. I enjoyed debating the potential value of a property with her and appreciated her professionalism in giving me oversight into areas she is more familiar with than I am. Whilst we were not able to do a deal together this time around, I walked away feeling comfortable to consider her suggestions in future. She is someone who clearly understands that real estate is a people business and I have no doubt she will do herself and her agency proud. Thank you Kerry.

A · 24 October 2023

Agent replied · 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I suffer with Anxiety. All efforts from Will was appreciated. As he went above and beyond to eliminate it from me with understanding and positivity the whole time. This resulted with my rental after 5 months of stressful looking. Wish all letting agents were as approachable as Will.

Denise · 15 March 2025

Agent replied · 16 March 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Kerry Walker is a nice individual. She is warm, friendly and has a pleasant demeanor. I enjoyed debating the potential value of a property with her and appreciated her professionalism in giving me oversight into areas she is more familiar with than I am. Whilst we were not able to do a deal together this time around, I walked away feeling comfortable to consider her suggestions in future. She is someone who clearly understands that real estate is a people business and I have no doubt she will do herself and her agency proud. Thank you Kerry.

T · 31 May 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot express enough gratitude for the outstanding service I received from Mr. Will at Bairstow Eves. From the moment I stepped into the process of selecting a flat near East Croydon Station, Will demonstrated impeccable customer service skills that made the entire experience stress-free and enjoyable. Will has a natural ability to make anyone feel relaxed and comfortable, no matter how daunting the decision may seem. His friendly demeanor and genuine interest in understanding my needs set the tone for an incredibly positive interaction. What impressed me most was his professionalism and ability to guide me through the process with ease, addressing all my concerns with patience and expertise. Will went above and beyond in ensuring I found the perfect property that ticked all the boxes. His knowledge of the area, coupled with his ability to clearly explain all aspects of the properties, made me feel confident in my choice. Not only did he answer every question I had, but he did so in a way that felt supportive rather than rushed. I truly believe he could convince anyone to say yes to dessert, it’s rare to find someone with such exceptional interpersonal skills. I also want to commend Bairstow Eves as an agency for their outstanding support throughout this process. The team was professional, efficient, and clearly dedicated to providing top-notch service. I highly recommend Will and Bairstow Eves to anyone looking for a property in the area. Thank you, Will, for making this journey so memorable!

Lovkush · 29 January 2025

5/5

Google

I had a very good experience in viewing a property managed by Bairstow Eves sales and letting. The managers Amy and William and the administration team are all very nice and approachable. They are helpful and courteous with a great sense of humour.

Atlin · 23 June 2026

Agent replied · 23 August 2026

Thank you so much for sharing your positive experience with Bairstow Eves sales and letting! We take pride in our excellent team, and we are thrilled to hear that Amy, William, and our administration staff provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team.

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Questions about Bairstow Eves Croydon

How many reviews does Bairstow Eves Croydon have?

Bairstow Eves's Croydon office has 339 reviews across 1 platform: 339 on Google.

What is Bairstow Eves Croydon's rating?

Bairstow Eves Croydon is rated 4.7 out of 5 across all 339 reviews, and 4.7 out of 5 on Google from 339 reviews.

Where is Bairstow Eves's Croydon office?

Bairstow Eves Croydon, The Exchange, 3 Purley Road, Purley, Croydon, Greater London, CR8 2HA.

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