★★★★★ 5/5
The Trusted Agent BuyerProfessional and friendly. Highly recommended!
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and always put my interest first, which convinced me that she was the right person to take care of this task.
I can recommended to anyone who is looking for a new home to talk to Lavinia, explain to her what you are exactly looking for and soon enough you will get a very accurate idea of what is on the market, without investing any of your time. Lavinia is a true professional and someone who loves making people happy!
Foxybunny · 17 June 2017
Agent replied · 19 June 2017
Thank you for your lovely review, was a pleasure working with you!
★★★★★ 5/5
The Trusted Agent LandlordLavinia review
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very responsive, polite and helpful at every stage of the process. Lavinia is managing the relationship between me and prospect tenants really well. I am very pleased with the level of service she has given to me so far on my current tenancy renewal.
Vanesa · 14 August 2017
Agent replied · 17 August 2017
Thank you Vanesa for your feedback!
★★★★★ 5/5
The Trusted Agent TenantA brilliant encounter
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend had visited). In both of these instance, Lavinia was very helpful, courteous, and kind. It was a great pleasure to be assisted by her and I cant recommend her enough if you deal with Martin Gerrard's.
LM · 22 August 2017
Agent replied · 23 August 2017
Thank you for your feedback!
★★★★★ 5/5
The Trusted Agent TenantProfessional, reliable, efficient and Friendly!
Despite there being more than a few issues with our move, Lavinia was able to help us overcome these. I am very grateful for all her help. I found her to be entirely reliable, thoroughly professional and above all friendly. I was sent all the information that I needed promptly and everything was explained very well. I would recommend Martyn Gerrard to anyone.
Daniel · 19 April 2017
Agent replied · 21 April 2017
Thank you Dan!
★★★★★ 5/5
The Trusted Agent Buyermy recent purchase
"I bought this house through Dario Esposito at MG. It was a probate sale and completion took place in November 2016. There were many hiccups along the way which could easily resulted in the purchase falling by the way side. I learnt how much hard work by the agent can be required for such a sale especially in quiet and more challenging house market conditions. My impression of estate agents had been coloured by the easy money to be made during the boom years. I have had now had to revise my views, and now understanthat in more challenging conditions the underlying qualities of an agent- such as training, market knowledge persistence, social skills, etc- counts for a lot, and will increasingly make the difference between closing a sale and not closing a sale. I nearly gave up on my purchase but because Dario remained confidence we could close the deal I persisted, we were able to work things out; we did indeed eventually close the deal. I spotted Dario working late on several occasions. I think it must have been after 6.30. Neighbouring agents in the High Road had clearly packed up and gone home."
Andrew · 30 August 2018
★★★★★ 5/5
The Trusted Agent LandlordHelp in the property market: Antony Spittle
I was very worried when I found out our currant tenants were about to move. This is because I had just had a accident and was just out of hospital. But I was soon looked after by Antony who informed me of what was going on and kept me up to date on the process of re letting. The whole team rallied round under Anthony and made the whole process as easy and pleasant as possible. I am more than grateful to him for all his help in my hour of need.
James · 23 November 2017
★★★★★ 5/5
The Trusted Agent SellerConsummate professional and genuinely nice guy.
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and wider issues which impact on the property market. He manages to strike the right balance between handling transactions in a calm manner and knowing when to be more assertive. He has real integrity and affords you the same professional service whether you are buying or selling. He was instrumental in maintaining my sanity during one particularly difficult sale which I am very grateful for! Thanks Mark
Katie · 16 October 2017
★★★★★ 5/5
The Trusted Agent BuyerJames is a brilliant member of the Crouch End sales team!
I have had dealings with Martyn Gerrard Crouch End for over twelve years and have always been very happy with the service provided by Mark Fordham who is now the Sales Manager.
James is from the same mould.We had quite a difficult purchase due to some unanticipated factors.However James's optimism,tenacity,and proactive attitude was a huge support.His transparent honesty was refreshing,as was his unfailing courteous professionalism..For these reasons we rate James very highly and will not hesitate. to return to him for future trans actions and to recommend him and Crouch End Martyn Gerrard to others.
Anne · 10 October 2017
★★★★★ 5/5
The Trusted Agent SellerWell done
I would like to thank all the stuff at Martyn Gerrard @ Crouch End office for their good work in selling my house.
I would particulary want to thank to Mark and Emile for keeping me well informed and I believe that they are very professionals in their jobs, and they took a lot of pressure of me.
Also, I can say that their colleague who came round to do the video is very professional .
Well done to the whole team !
Barrie · 3 October 2017
★★★★★ 5/5
The Trusted Agent SellerExcellent service, excellent price achieved
We picked Martyn Gerrard to sell our flat in Crouch End from several local agents. Mark gave us a clear and honest valuation and we liked the personalized approach to marketing the property where we could input on the selling points. We were able to negotiate a specific fee based on achieving the top end of the valuation. I appreciated Mark's flexibility on this and his confidence that his team could get us a top price. The team got us an asking price offer within 2-wks and when this buyer pulled out were able to replace it with another asking price offer within 24-hrs. We dealt with James as our lead agent once the buyers were confirmed. He was great. Recommended an excellent solicitor, was pro-active on the process, and hustled it through in good time giving us updates all the way. Overall we were very pleased we choose to go with this estate agent and delighted with the service and sale price they achieved for us. I would highly recommend them.
Jonathan · 8 September 2017
★★★★★ 5/5
The Trusted Agent LandlordExcellent service, value and personal interaction
This is the second year that we have let out our house for 5-6 months through Martyn Gerrard in Crouch End. We have worked closely with the agents in this branch and have nothing but praise for their work. I would particularly like to note the great service we received from Lavinia Coroama who let the hunt for a tenant for us this year and Andrew Martin who led last year and continued helping this year. Lavinia was always cool and calm and perseverent, carefully following up leads, queries and concerns. Finding short term tenants of quality is not an easy task but she (and the team she is a member of) were successful both years
where other agencies failed. They deserve the highest praise for their work.
Gregory · 31 May 2017
★★★★★ 5/5
The Trusted Agent TenantExcellent customer service
We had a great experience with MG after a long and drawn out exerpience with another local agency. Anthony was extremely helpful from start to finish, listening to our needs and he always found time to work around our difficult working hours. It was really a pleasure to deal with him. We will definately come back again if ever we need to find another rental accomodation in the area. We've highly recommended him and Martin Gerard to freinds & family.
Victoria · 20 May 2017
★★★★★ 5/5
The Trusted Agent TenantAnthony Spittle
Anthony is a charismatic gentleman that I had the pleasure to deal with. I have dealt with some crafty characters in the past from other companies but must say that Anthony is highly recommended and should be awarded for his efforts. From the beginning he listened to my requirements and matched exactly what I was looking for saving me time and money. He is an honest and professional guy who will go above and beyond and I can not recommend him enough. I never write reviews but felt compelled to do so with Anthony being such a star. Massive thank you Anthony, keep up the good work.
John · 15 March 2017
★★★★★ 5/5
The Trusted Agent LandlordExcellent Service
I have had many dealings with Anthony over the years and he has constantly delivered a very high level of service. He understands the local market well and always has his finger on local trends. He is informative and concise when giving advice and is able to offer solutions to any potential problems. When i let a property in Crouch End or the surrounding areas i go to Anthony as i am confident in his ability. I highly recommend his services.
Adam · 15 March 2017
★★★★★ 5/5
The Trusted AgentMy husband and I have worked with Andrew and his team from both a tenant and landlords perspective when we recently let out our home and found another to rent through Martyn Gerrard. They are a pleasant, professional and knowledgable team and we felt they always gave authentic, realistic guidance and advise. They made the whole ordeal of letting / renting / moving a really smooth process. We'd absolutely choose to do business with them again and rate them really highly.
Jo · 9 March 2017
★★★★★ 5/5
The Trusted Agent TenantHelpful, professional and responsive
I was really impressed with the service at Martyn Gerrard's, I was fortunate to have Lavinia helping me through the process of finding somewhere to let. She was very helpful and always got back to me very quickly. There was none of the 'pushiness' that you sometimes associate with agents (at least from my previous experience!) just a very attentive, calm and friendly service. The whole process of finding somewhere to rent -and all the other bits of admin associated with it- was made so much easier and painless thanks to Lavinia's guidance and responsiveness. Would highly recommend Martyn Gerrard if looking to let in the area.
Rachael · 3 February 2017
★★★★★ 5/5
The Trusted Agent BuyerCouldn't be happier with Emile's service
My girlfriend and I purchased through Emile @ Martyn Gerrard in Crouch End. Emile was always very responsive (even after the sale went through), very courteous and always came back promptly to any queries. We were in a 4 person chain which no doubt was difficult to manage as everyone has different expectations and high stress levels, but Emile did his utmost to keep everyone informed, He made sure everyone got their home sold or purchased and dealt efficiently with various issues that cropped up along the way (there were a few!!).. We were really pleased with his service and wouldn't hesitate to recommend him or use him when we come to sell..
Paul · 25 January 2017
★★★★★ 5/5
The Trusted AgentStress free process - thanks James!
James has been very helpful, knowledgeable & professional throughout the whole process of buying & selling. He has also gone above & beyond to make the process as smooth as possible for us. His friendly & courteous manner allowed us to trust him & his judgement. It was a breath of fresh air to be spoken to by an estate agent in a non-patronising way and to deal with someone who listens to your individual requirements. James is highly professional and would lead us to use MG in the future. Thank you!
Sophie · 8 September 2016
★★★★★ 5/5
The Trusted Agent SellerReview of Sarah
Sarah was one of several agents who played an active role in securing potential buyers for my property and in the end thanks to her diligence and her drive I achieved a successful sale. She kept a close eye on the situation from start to finish and at time managed some very tricky negotiations, especially around the time of Brexit. Her positive and professional attitude throughout the process was also much appreciated and would have no hesitation to recommend her!
Heather · 15 August 2016
★★★★★ 5/5
The Trusted Agent BuyerProfessional and friendly service
As first-time buyers, we are very new to the process, but Jason has been quick to understand our needs from day, 1 and has provided honest, impartial advice which has helped us come to important decisions along the way. He has been easy to reach on phone and email whenever we've needed, and has quickly responded to any queries we have had. Jason was always up to date with the progress of our purchase, and would happily chase required information from solicitors etc on our behalf, in order to speed up the process. Overall we have been very pleased with Jason's polite and efficient way of working, and would happily approach Martyn Gerrard again in the future. Many thanks.
Emily · 13 April 2016
★★★★★ 5/5
The Trusted Agent LandlordExcellent job
We were looking to let our property and after 3 weeks with another agent and only one viewing we decided to switch to Martyn Gerrard. Anthony and his team did an outstanding job. He lined up 4 viewings on the first day of marketing the property and the outcome was 4 asking price offers. With everything being done on the internet these days I'd assumed that one agent would be much the same as another. Anthony proved me wrong. I wouldn't hesitate to recommend him and Martyn Gerrard in general. Very professional and pleasant to deal with.
Joanne · 4 November 2015
★★★★★ 5/5
The Trusted Agent SellerA thoroughly professional service from initial contact to completion of sale
I found Martyn Gerrard to be a really good estate agent and in particular I found the branch manager Mark Fordham to be one of the most user-friendly people you could hope to have handling the sale of your property. Never pushy or pressurising and always on hand to give sensible advice and his 'take' on potential buyers based on a wealth of experience. A really personable and engaging professional who made what was at times quite a stressful sale a whole lot less stressful than it could have been!
James · 18 October 2015
★★★★★ 5/5
The Trusted AgentEfficient, effective and enthusiastic
Over the past two and a half years it so Anthony has assisted me in letting several properties in the Crouch end area. I found the service very good and was very happy with both the monthly rental received and the quality of people found to rent my property. Anthony, at one point managed to secure me the highest rent in THER area at the time for my large and unique one bed ground floor flat. He was persistent in his negotistions with potential renters until he secured both the right price and person. In addition Anthony and his team have rapidly secured new leases for me when the time arose. Andrew Holden
A customer · 15 August 2015
★★★★★ 5/5
The Trusted AgentWonderful service from a true Professional
I felt we made a very good connection with Perrie all the family were at ease with her so there were never any issues when viewings were arranged, we were kept very much in the loop and nothing was too much trouble.. As this was our first time selling a property we were quite ignorant of the processes involved and having moved from a different estate agents we were somewhat apprehensive.. Perrie was very helpful and knowledgeable, she listened patiently and retained the information given which I believe shows her professionalism. Thanks to Perrie prospective clients were followed up quickly and we always received an update, Having sold for more than the asking price and within a reasonable timeframe we are very happy indeed with the service but especially to Perrie's hard work and dedication.
A customer · 14 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.