Trusted Agent profile · Cricklade
Verified
★★★★★
300 reviews across 3 platforms
102 High Street, Cricklade, SN6 6AA
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's office in Cricklade, at 102 High Street, is rated 4.7 out of 5 across 300 reviews on three platforms, including 236 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
236
Reviews on Google
This office
23
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ...Read all 10 from sellers
We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ...Read all 5 from buyers
McFarlane Sales & Lettings are a leading local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. With over fifty years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing and advertising. Our three offices are located in prominent positions in the key towns and villages of Swindon, Cricklade and Wroughton and work closely together to cover these areas and their surrounds.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cricklade office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely amazing support from everyone! Christina chased my solicitors for me and dealt with them professionally, even when they were rude to her. I cannot thank Christina or any of your staff enough for your help!
Hi Naomi, thank you so much for your lovely review. It really is great to read these and I am so glad that we could help you with your home move.
5/5
GoogleMany thanks to the team for a very professional service. It's not easy selling a house and especially from oversea, so the expert guidance and close attention is highly valued. Special thanks to Christina for keeping me well informed and going the extra mile to ensure things stayed on track!
Thank you for taking the time to leave us a review Paul, I will be sure to pass your comments across to Christina.
5/5
GoogleWarm and friendly personnel at Mcfarlance. We were in touch with Christina Hughes during the sale transaction, her services and communication skills are outstanding; friendly and helpful. Thank you Christina 😊 Thanks to Bradley 😊who showed us around the house on multiple occasions without any fuss. Easy to talk to, nice and friendly. We will rate both of you 5'*s.
Thank you for your 5* review and positive feedback Joaquim. I will make sure your comments are passed across to both Bradley & Christina.
5/5
GoogleWarm and friendly personnel at Mcfarlance. We were in touch with Christina Hughes during the sale transaction, her services and communication skills are outstanding; friendly and helpful. Thank you Christina 😊 Thanks to Bradley 😊who showed us around the house on multiple occasions without any fuss. Easy to talk to, nice and friendly. We will rate both of you 5'*s.
Thank you for your 5* review and positive feedback Joaquim. I will make sure your comments are passed across to both Bradley & Christina.
5/5
GoogleAbsolutely amazing service received throughout the whole process of my property purchase by McFarlane! In particular Christina who was always keeping me updated and informed throughout and was so knowledgeable and helpful during the whole process in what turned into quite a difficult and definitely stressful purchase. But we got there in the end! Massive thanks to the McFarlane team!
Thank you for your 5* review Luke! I will ensure your comments are passed across to Christina and the rest of our Cricklade team.
5/5
GoogleChristina Hughes went above and beyond in helping with the purchase of my house go as smoothly as possible. Always on hand for advice and always went that extra mile in making sure I was kept up to date with all the information. Very friendly helpful lady and an asset to the company.
Thank you for your lovely review Shelley, I will pass your comments across to Christina :)
5/5
GoogleI found the whole McFarlane team very friendly and helpful. I think my house was fairly priced as I was impressed by the steady stream of people wanting to view it. When it was eventually sold, Christina took over the next step and helped put my mind at rest by keeping me well informed of the progress. She was especially good at getting information from the solicitors and letting me know immediately. I am happy that I chose the right estate agent to sell my house
Dear Susan, thank you so much for your lovely review. We really do appreciate you taking the time to write this.
5/5
GoogleBig thankyou to Christina Hughes at Mcfarlane's Cricklade who went above and beyond to make my purchase happen. Nothing was too much trouble and always willing to help. Would recommend to all 👌 …
Thank you for your 5* review Jason. I will make sure your comments are passed across to Christina.
5/5
GoogleChristine was fantastic and supported me throughout the sale. She kept in contact and managed to keep the sale on track though a sticky sale
Hi Steve, Thank you so much for your 5 star review. It really is appreciated.
5/5
GoogleA personal thank you to Christina Hughes who has dealt with my case from the word go, made the process of probate 100 times more bearable than what it could have been, always keeping us up to date, and checking in on us :), even when she didn't need to. Hopefully she receives this feedback :).
Thank you for your lovely review Hannah. I will make sure this is passed across to Christina.
5/5
Googlevery please with McFarlane. Christina was particular very helpful in following up with solicitors and expediting closing process, good communication very pleasant lady. Highly recommended.
Hi Victoria, thank you so much for your lovely review. It really is appreciated. Many thanks x
5/5
GoogleThe whole team were superb in getting my sale through. They were very helpful, providing timely updates and answers to any requests. A particular mention to Christina who acted as my Sales Negotiator and was a breath of fresh air, enabling me to always have the answers I needed, keeping me in the loop and ensuring I was happy every step of the way, even when hiccups occurred.
1/5
TrustpilotUnpleasant abrupt chap in McFarlane ( Cricklade )
Two nice ladies + 1 unpleasant chap at the back, both ladies smiled and said hello, perfect.
Good Afternoon Darren, Thank you for taking the time to share your feedback. I'm pleased to hear that you received a warm welcome from members of our team, but I'm sorry that your overall experience fell short of the standard we aim to provide. We understand how frustrating it must have been to feel that your questions were not handled in a helpful or friendly manner. While our team members are required to gather certain details before granting access to a property or arranging viewings for security and compliance reasons, this should always be explained clearly and communicated courteously. Your comments regarding the interaction in our Cricklade office have been noted and will be discussed internally so that we can review the situation and ensure all customers receive a positive and professional experience. We genuinely appreciate your interest in one of our properties and are sorry that your visit left you with a negative impression of McFarlane. Kind regards, Courtney
5/5
TrustpilotMcFarlane’s Outstanding Team
McFarlane’s service was painless. Very professional and knowledgeable. They are an outstanding team in both sales and letting. Having used both,I cannot fault them. I would recommend McFarlane’s and in particular Laura Jones for all of you property needs.
Thank you so much for your kind words. We really do appreciate you taking the time to write a review. It has been an absolute pleasure working with you.
5/5
Google⭐⭐⭐⭐⭐ I had a great experience with Christina Hughes(Sale Progressor) at McFarlane Estate Agents during my recent property purchase. She was professional, responsive, and kept me informed throughout the entire process. Her proactive approach and attention to detail made everything run smoothly and far less stressful. I highly recommend her to anyone looking to buy a property.
5/5
GoogleMacFarlane is an absolutely fabulous estate agent supported by an excellent team! Viewings made easy by Craig and Tim! Christina then kept us informed on the progress of the sale at every step of the way! A brilliant team! Highly recommended!
Thank you for your 5* review Tracey, I will make sure this is passed across to our sales team in Cricklade.
5/5
GoogleJust sold my flat with Mcfarlane and they were all fantastic and we're always there to help when needed. Would highly recommend. Thank you for all your help
Thank you for your 5* review Rich.
5/5
GoogleMcFalane's was like a breath of fresh air when it came to selling a property on behalf of my partner. I would not hesitate to recommend them to friends and family. Christina and all the team were brilliant from start to finish.
5/5
GoogleChristina was brilliant! No-nonsense, and tenacious. Both my solicitor and the buyers solicitors dragged their heels over really minor points and Christina really committed to getting the sale over the line. She was constantly updating me on progress too, and worked with me on getting my completion sorted. Thank you!
Thank you for taking the time to leave us a review Lakota :)
5/5
TrustpilotExcellent Support, Thank You, Tracy!
Tracy Ockly was incredibly helpful and efficient in dealing with a pest issue we recently experienced in our home. As soon as we raised the concern, she took action right away and arranged for pest control to visit promptly.
5/5
GoogleMost people choose an estate agent based on the lowest percentage of the sell price, but there is so much more to take into consideration. I was recommended to McFarlane by a friend and very pleased that I sold my house with them. The viewings were carried out by Rachel Bowley and feedback was always provided. Although the housing market was a bit slow at the time, she found me a buyer within 8 weeks. The sale of the house and the purchase of our next house was managed by Christina Hughes (star of the show at McFarlane!). She harassed solicitors either side of my chain and kept me informed of progress by phone and email and I'm not sure we would of exchanged contracts when we did without her efforts. The sales agent of the house I'm buying, said she wished there was a Christina at all estate agents.
Dear David, thank you so much for your kind words. I am pleased that we were able to look after you and wish you all the very best for the future.
5/5
GoogleAn excellent job well done in helping us sell our house. Christina who was our sales progressor was extremely helpful and kept us up to date all the way. As we were remote from the house location we appreciated all the information and help during the sales process. Tim, who we met originally gave us great information and helped a lot in the early stages of the process. Thanks to everyone who helped us
Dear Mr Eastman, thank you so much for your kind words. It was a pleasure to work with you and we really appreciate you taking the time to write this. Best wishes for the future.
5/5
GoogleI have to say the service from the team in Cricklade was excellent. Tim and Bradley guided a very inexperience person through the whole sale process and securing the new owners. Christina was brilliant, weekly updates, friendly. Could not have had a better sales progressor. Highly recommend them.
Thank you for your lovely comments Elaine.
5/5
GoogleChristina Hughes is an absolute asset to the Team at McFarlane Sales & Lettings. Her hard work, determination and professionalism is second to none which helps move conveyancing matters on seamlessly. It is always a pleasure working alongside Christina on our conveyancing transactions here at BLB Solicitors. Thank you!
Thank you for your lovely review Kayleigh :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
McFarlane Sales & Lettings's Cricklade office has 300 reviews across three platforms: 236 on Google, 23 on View Agents, 41 on Trustpilot (across the whole business).
McFarlane Sales & Lettings Cricklade is rated 4.7 out of 5 across all 300 reviews, and 4.8 out of 5 on Google from 236 reviews.
10 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Diana wrote: "We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
McFarlane Sales & Lettings Cricklade, 102 High Street, Cricklade, SN6 6AA.
