Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

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Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

I am renting a house through butters John bee and i must admit Roksana from sales is always there to go an Extra mile, She is always happy to help and transalete whenever i need assistance. Great asset to the company!

Roza · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your great review for Roksana & please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team

5/5

Google

I dealt with a young lady called Lacey. She was very pleasant and accommodating. An asset to the company

Mrs · 26 June 2024

Agent replied · 25 August 2024

Hello and thank you for leaving a review for Lacey in Property Management.

5/5

Google

I had trouble getting through to anyone in the property management team however I came into contact with Lacey and she was extremely helpful.

Sajana · 18 March 2024

Agent replied · 24 March 2024

Thank you for your review about Lacey. Kind Regards butters john bee Property Management

5/5

Google

The process with Butters John Bee was overall OK, we had quite a few issues regarding the state of the property. However, Ben who we dealt with was very professional and managed to get everything sorted for us promptly and communicated well with us by phoning to inform us on landlords decisions etc.

Alex · 10 March 2021

Agent replied

Dear Alex Thank you for your great feedback, we will ensure your comments are passed to Ben, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Dealt with Lewis, very responsive and efficient … More

Pete · 31 December 2019

Agent replied

Good afternoon Pete, thank you for your great review. I am really happy to hear that you experienced great service from Lewis. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

They were quite helpful and flexible. Above all, I liked their website which i found very easy to use. Their online viewing service makes a lot of sense especially with the current state of affairs - saved me driving 87 miles while other agents asked me to drive all the way to view.

Mujtaba · 26 February 2021

Agent replied

Hi Mujtaba Thank you for your great feedback, please do not hesitate to contact us for further help. Kind Regards BJB Crewe Lettings

5/5

Google

We had our 6 month inspection with Ben today and made it as easy as possible and gave us plenty of information on what we could get help with and who we can speak to if we had any problems. Great service.

James · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Five star service from Jessica who came to value our house. She was very knowledgeable about both the area and the house. She really took her time to not only look around the house but also to explain how Bjbs service works.

Marianne · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Our purchase was dealt with by Kylie, she made the whole process easy and it was a pleasure. Nothing was too much trouble for her any questions or concerns were dealt with quickly and with no fuss. A credit to the business.

Dan · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kylie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Jess came to do a valuation of my home and I found her to be extremely friendly and enthusiastic about the property, as well as very knowledgeable about personalities of potential buyers and different sales techniques which can be used. … More

Cat · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Needing to sell an inherited property we had 4 companies to value and provide details , without doubt the level of service that i received from BjB Crewe was utterly professional from the minute we dealt with the office to completion of the … More

Adrian · 31 December 2016

5/5

Google

I am renting a house through butters John bee and i must admit Roksana from sales is always there to go an Extra mile, She is always happy to help and transalete whenever i need assistance. Great asset to the company!

Agnieszka · 2 December 2022

Agent replied · 28 October 2023

Thank you so much for your great review for Roksana & please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team

5/5

Google

We chose to sell our home so we could move closer to our family, the service we received was brilliant and professional. We were in contact with Fran Wheatcroft was just brilliant to speak to, she dealt with every question and concern with … More

Sophie · 29 October 2016

5/5

Google

Just had my annual inspection with Phil he was great,friendly and genuine in wanting to help with any issue I may have had with the property

Paul · 24 January 2024

Agent replied · 28 October 2023

Thank you so much for your fantastic 5 star review, we are so pleased Michael helped you so much. Please contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Lettings

1/5

Google

After trying to continuously to book viewings, I managed to book a few. But then was informed that the vendor got an offer. So they cancelled my viewing. Only to call me back a few hours later to say I missed the viewing.. which they had cancelled 😱 …

Taha · 28 October 2021

Agent replied

We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales

5/5

Google

Victoria Roscoe came to do a valuation on my property. She was very professional, informative, helpful and had great knowledge of local area and property market. Would recommend, thank you.

Laura · 14 October 2023

Agent replied · 28 October 2023

Thank you for your kind words about our Victoria in our Sales Team

5/5

Google

Ben was brilliant today

Ryen · 24 March 2021

Agent replied

Dear Ryen Thank you for your great review, we will ensure your comments are passed on to Ben, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Paige has shown me a property and the service I received was amazing she was very helpful and informative. Would recommend the Crewe BJB

Caitlin · 23 February 2024

Agent replied · 24 March 2024

Thank you for your kind words for Paige. Butters John Bee Sales Team (Crewe)

5/5

Google

Great service ,professional people to deal with I'd like to say a big thank you to Butters John Bee in Crewe helping to find me right property and especially to Roksana Floryszak I highly recommend this girl ..honest and friendly approach

Iwona · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

I have had very poor experiences in the past (whilst living in another area) of dealing with incompetent and unprofessional estate agents so I wasn't looking forward to selling my house.Kristianne from Butters John Bee visited to conduct my … More

Carl · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kristianne. We are glad she was of great assistance to you and that we have improved your experience with Estate Agents! Kind Regards BJB Crewe

5/5

Google

The agent Jessica Jenks conducted a recent valuation in a very professional manner. She was extremely kind and courteous, and provided me with all the information in a clear and concise manner. I would highly recommend her to friends and family.

Cynthia · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessie Jinks. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

Natalie came to do the first rental inspection we have had at our home. She listened to all our concerns and was very friendly and professional and took the photos required in a non intrusive way and with respect. Thank you

Melissa · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Just had a viewing with Michael. Very honest & informative about the property and the local area, amenities ect. Took the time to explain everything including the rental process. Highly recommend! Thanks again, was lovely to meet you. Best Regards, Claire

U · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team

5/5

Google

Incredible service from Lacey she has been extremely helpful, friendly and knowledgeable during the entire process. Couldn’t recommend more.

Sophie · 27 May 2024

Agent replied · 25 August 2024

Thank you for you kind words for Lacey. Please do not hesitate to contact the office if we can help with anything else. Crewe Property management Team

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Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

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