Trusted Agent profile · Crewe · Cheshire
★★★★★
1,883 reviews across 1 platform
181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
Part of Butters John Bee, see every office.
Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
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The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding customer service from Michael Ferris, from start to finish. He was always available to help whenever I contacted him. Great communication and quick and efficient replies. You don't normally hear back from lettings agents when they say they'll get back to you. Very very pleased, Well done Michael !
Dear Gary Thank you for your great review, if you need any further assistance please do not hesitate to contact us. Regards BJB Crewe Lettings
5/5
GoogleExcellent service from Roksana. She provided me with a lot of useful information about the property, area and rental demand. Thank you very much Roksana for your fabulous service and commitment. Hope for further cooperation
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards Butters John Bee Sales Team - Crewe
5/5
GoogleWhen having any communication with Butters’s John Bee I have always been very pleased. Most of my communication has been with a young man named Benjamin Parry, who I have always found to be extremely polite and courteous when speaking to him. He is a credit to the company.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleI have been in business fro the past 30 years and I value clear and concise communication very highly. I havebeen working with Corrie Mainwaring at the Crewe Branch and I cannot praise her professionalism highly enough. 100% recommended!
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleSeeking advice about selling, renting and whether and to what extent to renovate two properties in CW1 we were happy and impressed with the knowledge and experience of Jessica in assessing those properties and communicating our options. … More
Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleKylie handled the sale of our property with calm efficiency and complete professionalism. She answered all of our questions immediately or within the hour, despite having to deal with other rude clients who were struggling to distinguish … More
Thank you for taking the time to leave a review for Kylie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleWe had our property valued by Jessie Jinks in May. She was such a big help, very informative and incredibly knowledgeable. She couldn't of done anymore for us. Butters John Bee take such pride in their customers. Thank you
Thank you for your Kind words Hannah! We are very happy to see you sold, and of course wish you all the best for your wedding! All the best, Jessie @ BJB
5/5
GoogleFrom my experience, the best agency in the region. People in the office are helpful and friendly. You can always get a call. You can see that they like their work in other agencies not necessarily. Strong … More
Thank you for taking the time to leave a review for Roki. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.
5/5
GoogleCorrie and Marcin have been great and have worked hard to get us through referencing. Thank you
Thank you for your kinds words for Corrie & Marcin. Butters John Bee Crewe Lettings Team
5/5
GoogleAs a first time buyer I have been so happy with the communication and updates i’ve been receiving from the sales progressor Georgina. I’ve been kept well updated throughout and I am very pleased with the service. Thankyou!
Thank you so much for your great review for Georgina please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team
5/5
GoogleIt was a fantastic service from James. Good one indeed
We are so glad you are happy with our service. Well Done James !!! Kind Regards, BJB Lettings
5/5
GoogleSpoke with Jen over the phone, very helpful and no problem was too large for her. Hope to speak to her again next time I have a problem
Thank you for you kind words about Jen. Kind regards Butters John Bee Property Management Team, Crewe
5/5
GoogleOne of the best agencies I have dealt with, yes cause I have had a bad experience with another. I was kept upto date with everything, all information I need was available, and my consent was sought before any third party phone calls. The … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleMarcin- brilliant very professional and great agent!! He is an nothing less than an angel sent above and I am very happy with him amazing person and thank you for everything x Thank you
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
5/5
GoogleWant to say a huge Thankyou to Corrie Mainwaring, for her help in showing us rented properties. Nothing was too much trouble for her and answered all of my endless questions, lovely lady
Thank you for your kind review for Corrie. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
1/5
GoogleRang about property took my details said I'd get call back and still no call back weeks later don't even deal with properties in my area but for some reason it's up for sale with them not on rightmove or their website and nit even on there books when rang
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleI was so relieved and impressed to deal with such a lovely gent named Michael at butters John bee. The process of finding a house is quite taxing and so it's a breath of fresh air when an agent comes along, who actually treats you with value as Michael did. He was so on the ball from the moment I emailed in to the very end when he called to see how I liked my viewing and actually listened to what I had to say. A fine example of how things should be done. Its the little things.
5/5
GoogleGreat customer service. I was meet at the property by Corrie who showed me around and was very hopeful. Any questions I had the next day were all answered promptly and cant fault one bit of it. Thanks
Thank you for taking the time to leave a review for Corrie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleI had a positive selling experience with BJB, the staff were all very friendly and professional and Kylie Palin managed the post sale process with great skill, making what was a quite challenging and complex sale more manageable.
Thank you for taking the time to leave a review for Kylie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleMichael Ferris helped me get a viewing for a flat I am interested in. He was kind, honest and helpful. I am happy with the customer service so far. Thank you for your time and effort. Zoe :)
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleJessica came out to value our property for us. She was very friendly, knowledgeable about the current market and local area. Advised on how they'd market the property and provided us with information regarding fees and financial advice.
Thank you for taking the time to leave a review for Jessie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleThe team at Butters John Bee were amazing with helping my girlfriend and I purchase our first home. They even gave us a moving in hamper which was a lovely touch. I would highly recommend. Thank you guys.
Thank you for taking the time to leave a review for BJB Crewe. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.
5/5
GoogleAbsolutely Fantastic Estate agent. Huge Special thanks specifically to Michael Ferris in Lettings @ Crewe Branch who is extremely professional, friendly and very efficient. As a Landlord I was most impressed with your service and highly … More
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team
5/5
GoogleThankyou victoria roscoe for spending time with us and being very understanding. you have made everything simple thankyou again xx
Thank you for your kind words for Victoria, we hope to assist you in the future.
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Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.
