Butters John Bee Crewe reviews

★★★★★ 5/5

Google

Madison is the most patient, diligent and caring professional I've worked with. From start to finish, the service provided was second to none, despite frustrations experienced which were completely out of Madison's control. I can only offer my apologies for venting my frustrations towards Madison when the delays were caused by a third party. SORRY MADDY! You would be silly if you didn't engage this consummate professional to handle your sale.

Peter · 20 August 2025

★★★★★ 5/5

Google

BJB were very helpful and accommodating in my recent request to obtain a probate valuation. Amit was a pleasure to deal with and handled the appointment with care and professionalism.

Paul · 22 July 2026

★★★★★ 5/5

Google

Excellent service from the whole team at BJB Crewe. Special thanks to Amit for all his advice regarding the sale and to Matt and Maddy for their invaluable help and support throughout the process.

Sheila · 22 June 2026

★★★★★ 5/5

Google

An excellent viewing with a well presented property . The agent Cam was so nice and answered all questions in a professional manner. Super happy with the service today

GL · 22 July 2026

★★★★★ 5/5

Google

Natalie Tunnicliffe is a great property manager and has dealt with all my issues professionaly and is very thorough. Would highly reccomend bjb

Sheryl · 21 August 2026

★★★★★ 5/5

Google

We had the pleasure of viewing a house with Gabriel and were very pleased with the entire experience. Gabriel is a very young, ambitious, and dedicated individual. He made us feel completely comfortable and at ease throughout the viewing. He answered all our questions calmly and professionally. It’s clear that he genuinely cares about making sure clients feel well-informed and supported. We highly recommend working with Gabriel!

Martina · 20 August 2025

★★★★★ 5/5

Google

Absolutely fantastic everyone has been really helpful and professional dealing with us. The technology for the photographs is unbelievable. Katie was a super star and Butters John Bee should be proud they have her working for them. The marketing has been very quick and well done.

Neil · 27 February 2026

★★★★★ 5/5

Google

Natalie was very understanding and helpful during the process that we needed with the house notice period. She was also very quick on sorting the situation and sending out emails.

Ebony · 22 June 2026

★★★★★ 5/5

Google

Madison Emery-Hyson is very helpful and cooperative. She has been extremely supportive throughout my house purchase, which is still in process. She always responds promptly to my emails and phone calls regarding the purchase and provides all the necessary information to the best of her ability.

Muhammad · 20 February 2026

★★★★★ 5/5

Google

The agent, Gabe was on time to view the property and he allowed us to spend time as much as we wanted. He answered the query that we had. He was pleasant and approachable. We were very happy with his service. I recommend BJB to anyone

Biji · 20 February 2026

★★★★★ 5/5

Google

Katie was very chatty and kind, talked me through the process and asked the right questions around privacy which was very much appreciated, we are extremely happy with the outcome of the photos and 360 tour, what a fantastic job, thanks so much 👌 …

Rachel · 27 February 2026

★★★★★ 5/5

Google

Cam was great during the viewing. Friendly, professional and easy to talk to. He explained everything clearly and took the time to answer all my questions. Really appreciated it.

Harivinays · 22 June 2026

★★★★★ 5/5

Google

I had a viewing today with Jess and she was absolutely amazing. She was so kind, lovely and professional. She arrived on time and had all the information about the house ready. This helped put me at ease. The property was really beautiful and Jess made the viewing really enjoyable, which helped solidify my decision about the house. Highly recommend her!

Grace · 20 September 2025

★★★★★ 5/5

Google

Had a great experience viewing a property today, Jess was incredibly friendly, punctual, and informative throughout the entire process. She took the time to answer all of our questions with patience and made us feel comfortable from the moment we arrived. It’s rare to meet someone so approachable yet professional. Thank you, Jess, for making the viewing smooth and enjoyable, highly recommend!

Abhishek · 20 August 2025

★★★★★ 5/5

Google

I viewed a property with Maciej. I was impressed by the attentive service and the time he took to understand my situation and needs. Maciej demonstrated the professional approach I’ve come to expect from BJB. Thanks Maciej!

James · 15 April 2026

★★★★★ 5/5

Google

I recently spoke with Cam as we are looking to move back to the area, but we weren’t sure whether renting of purchasing would be the best option for us. He went through both options with us and answered any questions we had which put our minds at rest. Definitely a 5 star service provided and we would recommend speaking to Cam if anybody else is unsure like we were ⭐️

The · 25 July 2026

★★★★★ 5/5

Google

Cameron has been a great help with our house hunting. He volunteered to help with videos and simplified the process of house hunting in Crewe for us.

Ogunnubi · 22 June 2026

★★★★★ 5/5

Google

Hi we have been looking for housing and have found the agents from Butters at Crewe to all be pleasant and helpful. Gabriel is one of the agents we found to be very personable and understanding. He was well informed and also not overly pushy: when we found an area in the property that was too steep for us he got it.

Gill · 15 August 2025

★★★★★ 5/5

Google

I had a great experience working with Cameron Rose. He was very calm, patient, and understanding throughout the whole process. He took the time to explain everything clearly and was always happy to answer my questions. His professionalism and friendly attitude made the experience much less stressful. I really appreciate all his help and would highly recommend him to anyone looking for excellent service. Thank you, Cameron!

Adeniji · 22 July 2026

★★★★★ 5/5

Google

Amit was very professional, knew what he was talking about very easy to talk to, very helpful, customer service amazing, communication amazing, felt like we knew him, understood our situation... great guy thank you !

Lyndsey · 25 March 2026

★★★★★ 5/5

Google

I just wanted to take a moment to recognize the brillaint service I’ve received from Maddie. With every interaction, I am impressed by her friendly and welcoming demeanor. Every time I’ve been into the shop, Maddie is always on the phone, and overhearing she is always professional and friendly. Not only is Maddie friendly, but she is also exceptionally efficient and knowledgeable. Every question I’ve had, whether simple or more complex, has been answered promptly and clearly. She is an asset to BJB Crewe!

Kayleigh · 19 November 2024

★★★★★ 5/5

Google

Katie (Allmark) is a lovely, polite lady with a great sense of humour. Katie is very enthusiastic and professional - the photos she took were thoroughly checked, if she wasn’t completely satisfied, the photo would be taken again! Today I have viewed the photos on the website and they are wonderful. Thank you very much Katie.

Anne · 29 August 2025

★★★★★ 5/5

Google

I spoke to Charles on the telephone earlier this week. Charles was reassuring and provided me the information needed when considering selling my house in the future. I feel more confident with the process. I have had previously poor experiences with neighbouring estate agents, and i am happy to have found one that i can trust. Charles was polite and personable. It was a pleasure and i look forward to selling with Butters John Bee in the future. Thanks again Charles, what a credit to the company.

Patricia · 2 November 2024

★★★★★ 5/5

Google

I can't express enough how grateful I am to Maddison at Butters John Bee for her outstanding support during the purchase of my first home. As a first-time buyer, I was feeling quite uncertain about the process, but Maddison was an absolute rock throughout the entire journey. From day one, she was approachable, patient, and incredibly knowledgeable, making sure I understood every step. What really stood out was her genuine care. She took the time to answer all my questions, no matter how small, and provided guidance that made me feel confident in my decisions. Her professionalism, combined with her warm and reassuring nature, turned what could have been a stressful experience into a smooth and positive one. I couldn’t have asked for a better agent to guide me through this life-changing purchase. Maddison truly went above and beyond, and I would wholeheartedly recommend her to anyone looking to buy or sell a property. Thank you, Maddison, for making this milestone so special!

Thomas · 26 October 2024