Northwood Crewe & Sandbach reviews

★★★★★ 1/5

Google

Horrific company Never trust this company, we got them to sell a house for us , by far worst experience of our lives . Use a proper estate agents . Truely shocking experience Bewarned & beware if you use this company. Shocking

Private · 4 January 2025

★★★★★ 5/5

Google

Fantastic letting experience with Katie and the team. Great communication and empathy to a difficult situation I found myself in! Katie has been amazing. Thank you.

Daniel · 17 December 2024

★★★★★ 5/5

Google

Excellent service in buying our first home. Georgie and Sue have been incredibly friendly and brilliant to deal with. It has made a stressful process easy and worry free!

Nicola · 31 May 2025

★★★★★ 5/5

Google

Fantastic service from Northwood. Very professional and great interaction with Will also Rena has been going above and beyond to try and help with my property search. Thank you guys for making a stressful time a little less stressful.

Jenna · 5 May 2024

★★★★★ 5/5

Google

Fabulous staff and service. Nothing too much for them. Had me settled in in under 6 days. Fast and reliable service. If you're looking for a property then you're going yo have a trouble free experience. If your selling or you're a landlord then you are definitely in good hands.

Joseph · 10 September 2025

★★★★★ 5/5

Google

Having been in the industry for 20 years I have found Rena, Holly, Cathy and the team so helpful and and educated in sales and lettings. I would highly recommend the company local and friendly.PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 1 January 2021

★★★★★ 5/5

Google

Absolutely brilliant estate agents. Nothing was too much trouble for them from start to finish! Shannon and Katie, sooooo much patience, I would definitely recommend this business without a doubt. Many thanks Northwood, you have been great ♥️

Paul · 4 January 2025

★★★★★ 5/5

Google

If you’re in need of a Rental Agent I cannot recommend Northwood Sandbach highly enough. We have rented our very precious home through the company for the past 14 months. They pulled out all the stops to secure tenants before Lockdown and were always on hand for both ourselves and our tenants despite the difficulties that Covid caused. Andy and his delightful team were a pleasure to deal with and provided a very “hands on” experience. We have been so impressed by the ease of the Guaranteed Rent scheme that we have changed to another Norwood company to rent out another property that we own in a different area. Thank You Northwood

Angela · 1 January 2022

★★★★★ 5/5

Google

Fantastic service from start to finish . Professional service with every eventuality covered . Rena and the team always do what they say they are going to do phone calls are always returned. The best tenants are always secured . I’ve been with Northwoods for some years now and would not go anywhere else .

Roger · 1 January 2023

★★★★★ 5/5

Google

Rob and his team have been friendly and efficient helping me swiftly sell Mum’s home when she needed to go into care. If I sold again I would definitely use them every time.

Gill · 4 June 2024

★★★★★ 5/5

Google

I genuinely cannot recommend the team at Northwood enough. From start to finish I always receive a first class service. Rena and the team are very friendly and professional. Thank you Ladies!

Kelly · 4 June 2024

★★★★★ 5/5

Google

We would thoroughly recommend Northwood - George handled the sale of our house amazingly well. George’s knowledge of Sandbach and his understanding of the market meant that our house went on the market at the right price and sold within 1 … More

Craig · 9 September 2025

★★★★★ 5/5

Google

Excellent Service from Northwood , and a special mention to Sue , always helpful and willing to go the extra mile .. thanks

Janet · 2 September 2024

★★★★★ 5/5

Google

I am an agent that was involved in a very long chain with Northwoods. I feel compelled to write and say if it wasn't for Sue and her amazing ability to chase the the chain and help manage expectations and help co-ordinate so many working parts, I feel sure the chain would of fallen through. She was a pleasure to work alongside and a credit to her company. Laura from easyPropertyPositiveProfessionalism

Gary · 1 January 2022

★★★★★ 1/5

Google

This is one of the worst letting agents I have ever had dealings with. If you’re a landlord they are probably great. As a tenant they will access your property even if you have told them that you wish to be present. The service is appalling. If an issue is raised with the property you will be blamed for it and nothing will be done about it. Avoid if you can. I don’t even want to give one star

Andy · 5 February 2024

★★★★★ 5/5

Google

I've been with northwood for the past few years now and my experience with them have been brilliant, any issue, problem or query they are always available to help and always quick to get back you. Not once have I felt that they are too busy to deal with you and they always have helped out with whatever it may be. The staff there are very friendly and helpful.

Craig · 4 July 2024

★★★★★ 5/5

AllAgents

Rena and team and really

Rena and team and really helpful. Made the process of moving so smooth and promptly worked around my move in dates. Really appreciate it

Miss · 24 April 2024

★★★★★ 5/5

AllAgents

"Rena and team and really..."

Rena and team and really helpful. Made the process of moving so smooth and promptly worked around my move in dates. Really appreciate it

Miss · 24 April 2024

★★★★★ 1/5

Google

This is the most unprofessional letting agents I have ever dealt with. Calls to the office go unanswered, promised callbacks are never materialise, staff appear to be permanently 'out of the office' and none of the staff know what is going on in relation to various properties as only one member of staff appears to have access to property information. What a way to run an office. Office Manager needs to manage the office. Would not recommend.

Jules · 1 January 2024

★★★★★ 5/5

Google

Amazing service from initial meeting, through photos and viewings, to accepting an offer. Special mentions to Will, Sue and Georgie who were exceptional in keeping track of the very busy open house and offers and keeping me updated throughout the process. You all made the experience a positive one so many thanks.

Leanne · 12 February 2025

★★★★★ 5/5

Google

Amazing service! Laura was perfect from day one and couldn’t have been more helpful! We sold our house in a matter of a week and Laura’s advice was second to none. I’d recommend Northwood any day of the week! Thank you Laura and Sue for all your help :)

Charlotte · 1 January 2022

★★★★★ 5/5

Google

We have not rented a house before so it was our luck we found Northwood Sandbach. Northwood are excellent in every way, very responsive, great customer care and service. They treat you as a VIP and valued customer. If you are thinking of renting property in and around Sandbach I would highly recommend Northwood. I would give 6 out of 5 stars.PositiveResponsiveness, Quality, Professionalism, Value

Stuart · 1 January 2022

★★★★★ 5/5

Google

Excellent Estate Agents, I’ve used Northwoods for nearly 17 years and would highly recommend them.

Mark · 29 March 2025

★★★★★ 5/5

AllAgents

I have been using Northwoods

I have been using Northwoods for the past five years. i have three properties on the guaranteed rental scheme. As i live abroad and have been unable to have a hands on approach in managing the properties the scheme has been invaluable. I have always found all members of the team to be friendly, efficient and willing to go the extra mile in helping me out or answering any questions i may have had. The systems in place allow the whole process to function seamlessly. All payments have been on time and all documentation is well presented. I'm so happy with the service that i am in the process of adding another two properties to my portfolio.

Paul · 23 July 2023