5/5
GoogleGreat service. Very helpful and friendly staff. Would recommend to others
Agent replied · 7 February 2025
Hi Maria Knott, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Trusted Agent profile · Crawley
Verified
Northwood Crawley reviews
★★★★★
170 reviews across 2 platforms
3 Parkside, Crawley, RH10 1EH
Part of Northwood, see every office.
Northwood's office in Crawley, at 3 Parkside, is rated 4.2 out of 5 across 170 reviews on two platforms, including 151 Google reviews rated 4.3.
Reviews
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
Google1/5
GoogleWorst letting agents, expensive and unprofessional staff.Would never recommend to anyone.
Agent replied · 31 December 2024
As per our conversation it was the Landlord who evicted you, not Northwood, It was the Landlord who refused to have the maintenance repairs carried out, not Northwood and again it was the Landlord who made deductions from your deposit (which you agreed to and did not dispute), not Northwood. I am sorry that your tenancy may not have been a pleasant one but I can assure you Northwood have done everything in our power in order to help you during this period. The team are extremely disappointed to read your comments as we pride ourselves on the service offered to Tenants. As you know I called you to discuss this review but unfortunately you hung up the phone. We would like to work towards a resolution, so if you are willing, please reach out to us at 01293 515588 to discuss this further.
1/5
GoogleTerrible service, extremely rude and negligent all round. Allowed tenants to do plumbing, decorating and bad electrics as they wished without my permission. AVOID NORTHWOOD. Any other agent will be far better.
1/5
GoogleThievesNegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Hi Amy Jellyfish, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. I am trying however to find your details on our system but I have been unable to locate you. Could you please send your complaint to crawley@northwooduk.com so that I am able to investigate and respond accordingly. Kind regards
5/5
GooglePleasure to deal with, quick honest and transparent service, always on hand to answer any questions that I may have, highly recommended
5/5
GoogleExcellent service on letting. Good service on selling as well, we sold our property quickly recently. Another property is still under the guaranteed rent scheme, hassle free. The return of rent is going up each year.
5/5
GoogleWe have used Northwood for a few years and always found their staff to be professional, knowledgeable, efficient and friendly. We would recommend them without hesitation.PositiveResponsiveness, Professionalism
5/5
GoogleI am very happy with Northwood agency. They helped me to find a property to rent very quickly, they have provided an excellent customer service and were very professional and helpfull. I would highly recommend Northwood agency to anyone.
5/5
GoogleThis estate agents has been so helpful for finding a new home - they have been really good at answering all my questions quickly and effectively and I would recommend them to everyone.
5/5
allAgentsThank you very much Amy
Thank you very much Amy Godden for all your help! She kept me updated and informed when I needed her :)
5/5
allAgents"Thank you very much Amy..."
Thank you very much Amy Godden for all your help! She kept me updated and informed when I needed her :)
5/5
GoogleAttentive and helpful all the way through the process. They found me a tenant on the first viewing, for more than the advertised rent! Highly recommended.
5/5
GoogleThey were always willing to help and there when we needed them. They are all friendly and always happy to help. I would recommend them
5/5
GoogleSecond time renting through northwood estate agents and still providing excellent care from first point of call. Highly recommend.
5/5
GoogleGood experience, attentive staff who looked after "our" needsPositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery good agency, happy to be their customer. All issues are resolved very fast in very polite manner.
5/5
GoogleI love this agency,because they are very seriously Thank you!!!
5/5
GoogleQuick turnaround on latest maintenance issue, good servicePositiveResponsiveness
5/5
GoogleFirst class Estate Agency with a competent professional team of staff.
5/5
GoogleMany thanks about to best job and help to as.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Crawley
How many reviews does Northwood Crawley have?
Northwood's Crawley office has 170 reviews across two platforms: 151 on Google, 19 on allAgents.
What is Northwood Crawley's rating?
Northwood Crawley is rated 4.2 out of 5 across all 170 reviews, and 4.3 out of 5 on Google from 151 reviews.
Where is Northwood's Crawley office?
Northwood Crawley, 3 Parkside, Crawley, RH10 1EH.
