5/5
Could not be more pleased with my experience! AMAZING!!!!!
Agent replied Β· 11 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
Trusted Agent profile Β· Crawley
β β β β β
551 reviews across 2 platforms
45 High Street, Crawley, RH10 1BQ
Part of King & Chasemore, see every office.
King's office in Crawley, at 45 High Street, is rated 4.8 out of 5 across 551 reviews on two platforms, including 533 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards King won in 2026.
Tell us what you need and we'll put you in touch. King and Chasemore Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crawley.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
Could not be more pleased with my experience! AMAZING!!!!!
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Fantastic experience for first-time buyers The team was professional, friendly, and supportive throughout the whole process. They made buying our first home smooth and stress-free. Weβre thrilled with our new home and highly recommend them! π‘β¨ β¦
Thank you for your kind words and choosing us as your partners in finding your dream home! We take pride in providing a smooth and stress-free experience for our first-time buyers. Congratulations on your new home and thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
5/5
Becky has been fantastic since day one of us enquiring with King and Chasemore back in September 2015 to present. She is always so bubbly and her customer service is always brilliant and her willingness to help is top notch. Andy has always been super friendly and helpful for us too, we are lucky to deal with a great team on a monthly basis.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Canβt recommend King & Chasemore enough, I was being dealt with by Zoe, and she was super helpful, friendly, and informative. Nothing was too much to ask, and everything was done very quickly. Thank you Zoe for all your help, it was lovely to have met you.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
Sorry guys , but now i am rewriting my review after letting property from king and chasemore. In start of property let they are saying everything will be okay and repaired by our property management team. Its been just three months we have reported for several problems we have been facing and reported but still not resolved and just they are giving pass on each other colleague and waiting for house ownerβs reply. I am very appalled with behaviour and their property management teamβs service. This picture I posted first when i was letting and now you can understand how i feel actually at the moment. Totally unsatisfactory service and disappointing ,extremely rubbish property management service . One more thing Whenever we raise for faulty repairs there is no any selection for emergency or normal option to select and they reply βββAs you are aware this particular repair request is not categorised as urgent or an emergencyββ. To be honest those agencies who are contacted with countrywide property management. I must say and recommend do not go with that agencies for letting property .i am totally frustrated and exhausted with this situation and rubbish services.
Hi yash vaghasiya, Thank you for your kind words and recommendation! We are delighted to hear that you had a wonderful experience with our service and property. If you need any further assistance, feel free to reach out to us.
5/5
The team were really helpful were willing to go the extra mile to ensure we had a smooth transition buying our property, even when we needed some documents printed and signed the staff were on task to do this for me & my partner. Every time we have had an enquiry a member of the team has been quick to respond which has put our minds at ease. I would highly recommend this Estate Agents if you are looking to buy, rent or sell in the Crawley area.
Thank you so much for your wonderful 5* review Tony! We're delighted to hear that our team could assist you and your partner so effectively throughout your property purchase. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
They are beyond expectations, super helpful. I was in a very difficult situation and they have helped me to find a house. I would specifically thank Cloe Collins who was just like fairy to us and solved our problem. Thanks a lot King's and Chasemore and especially Cloe. I strongly recommend them.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
We had a really, (really really) bad experience with another letting agency in Crawley, and we were hesitant to deal with another. But with these guys, you are in safe hands. Top of the class experience all the time, Becky is a superstar, who helps you 100%. Always a joy to work with her :) Thank you Becky and your team for being helpful, kind and very professional.PositiveProfessionalism
Many thanks for your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Was really professional work from all the team , Becky Cloe Andy and Neill many thanks
Thank you for your kind words! We are thrilled to hear that you had a great experience with our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Great service, cheers Andy and Becky
Thank you for your kind words! We are thrilled that you had a great experience with Andy and Becky. Our team always strives to provide exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
I would highly recommend King and Chasemore Crawley! Victoria is absolutely amazing and really helpful. We are first time buyers so the whole process was new to us and a little daunting, Victoria was very knowledgeable and really put us at ease knowing we were in capable hands.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
Neill Heβs incredibly bubbly, friendly, and always made me feel comfortable throughout the process. Very accommodating and attentive to our needs, he went above and beyond to make sure everything went smoothly. Highly recommend for anyone looking for a professional with a warm, positive energy!
Thank you for your kind words, we are thrilled to hear about your positive experience with Neill. He brings a contagious energy to every project and goes above and beyond to make sure our clients are satisfied. We highly recommend him for all your professional needs! Kind regards, Lucy, Customer Feedback and Support Team
5/5
Absolutely brilliant estate agents. Especially Vicky, Owen and Thomas, they were very supportive and always willing to answer any questions as this was our first time moving couldn't have asked for a better agency. From start to finish help us with all the processes and procedures relating to the purchase.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Andy, Becky , Cloe and team at King and Chasemore have managed properties for us for over 16 years. There service is always professional, courteous with a sense of humor ! Keep up the excellent work ! Highly recommend without hesitation !
Sachin, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
rebecca.webb1 - is the start of Beccy`s email address - and the number ONE is definitely justified ! Beccy is always positive , always cheerful , helpful and gets things done NOW not manana. She is prepared to literally go out of her way to assist and to top it all - she is a keyboard wizard ! Thank you Beccy.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
As a landlord I've been with King and Chasemore (Countrywide) for 20 years and am happy to recount that the service has always been efficient and friendly. But my request today was speedily dealt with within 1 minute and has saved me hours of time. Thanks so much to Becky (and Andy and Chloe). Thanks again to all at Crawley office.
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very nice agency! Neil is helpful, patient, and assisted me in viewing three properties. All processes were smooth, valuable, and deserving of a five-star reviewπ β¦
Thank you for taking the time to leave us this amazing 5* review Ting Chen. Kind regards Lucy, Customer Relations.
5/5
Thanks to Bruno I was able to move. This is the long and short of it. It was a tough process but his persistence got the sale through. I gave up at times but he never did. He goes above and beyond his job. And he is a really lovely guy as well. Thanks to Neil as well who was also a real help at times. But the real hero is Bruno.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
5/5
Great experience dealing with Neill when we were seeking an agent to manage letting our property. Straight forward and easy to talk to, but also knowledgeable. He came VERY well prepared when he visited the property, researching the local market and presenting the costs (including taxes - unlike every other agent) and also explaining in detail how they will market and manage the property for us. He listened to our concerns and answered every question we had. He found and vetted tenants for us very quickly after we chose King & Chasemore. What we really appreciate is that he is always responsive to any questions etc we have. He maintains excellent communication both between us and our tenants, even out of business hours. I have no hesitation recommending Neill & King and Chasemore Crawley. We feel our property is in very good hands & i am sure you will have a great experience working with Neill and the rest of the team whether you are a landlord, tenant, buyer or seller.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
We are very pleased with the team at King & Chasemore Crawley. Andy has been extremely helpful from day one, taking time to hear about our needs, assisting us to find a property and Cloe with the administrative paperwork. We are very thankful for your help guys! We would highly recommend it. Thank you for all the attention π β¦
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Becky was amazing made everything so easy so understanding. Nothing was ever too much. All questions got answered and all issues got resolved. Made me and my family feel so comfortable and relaxed and very flexible regarding meeting etc. Chloe and the rest of the team were very friendly and helpful. I would give more Stars if there was a option. Very Highly Recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your fantastic comments, recommendation and 5* review. Kind regards Graham, Customer Relations.
5/5
Great service and staff
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Rebecca was very helpful from viewing to key handover, brilliant team I am satisfied. Very professional. I recommend King and chasemore anyway.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Cloe and Becky were absolutely amazing when handling my case. I was in a very different situation, and they helped me with understanding, empathy and efficiency. One very happy customer. ππππ β¦
Thank you for taking the time to share your experience and for your wonderful 5* review Mapalo! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King, Crawley won Platinum; King, Brighton won Gold.
Tell us what you need and we'll put you in touch. King and Chasemore Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crawley.