King and Chasemore Lettings Crawley reviews

★★★★★ 5/5

Google

We have had great service from Bethany at King and Chasemore with regard to renting a flat for our son. never had to do this before, so we are totally in the dark about the process. Bethany has been really helpful and patient with us keep asking silly questions. Bethany is a credit to the company!PositiveResponsiveness, Quality, Professionalism

Stephen · 25 August 2022

★★★★★ 5/5

Google

Excellent experience, very efficient staff and they really atended my expectations. New in the area it was really important. Really recommend this agency...very professional!

Isabella · 2 April 2026

★★★★★ 5/5

Google

I could not believe two viewing the property was sold. Very friendly lads Owen & Lewis very professional and handled the sale very well. Calls were always returned the same day. Would highly recommend them this is the second property I have sold with them and both sold quickly. Keep up the great service guys thank you

Dawn · 25 August 2022

★★★★★ 5/5

Google

I am very grateful to have met niel, becky, and cloe were very helpful and went above and beyond to ensure a smooth transaction with the property we chose to rent. Even the necessary printed documents were prepared accordingly, the staff was prompt and willing to help us. Every question we asked was quickly answered by the team which really put our minds at rest. I highly recommend this estate agency

Glhaisa · 11 November 2024

★★★★★ 5/5

Google

Very pleased with the service. Shout out to Zoe, very friendly and helpful through all the process. Will definitely use their services again.

Nuno · 4 November 2024

★★★★★ 5/5

Google

Chloe and team have been fantastic and really helpful in setting me up and supporting me for move in ♥️

Dakshina · 27 November 2024

★★★★★ 1/5

Google

***NEW BUYERS AND RENTERS PLEASE READ***At first they made feel so welcoming into moving in at chandler close room A BUT pressured me in to writing a good review about them before i even moved in. It was a horrific experience with them. I had mould’s every in my room and my bathroom. I had contacted them about it several times and they told me to keep my windows open and i did but i couldnt leave open 24/7 as around that time it was freezing outside and i should not have to keep open 24/7! I still did as i was told and the moulds was getting worse and worse by then and my health was already affected causing me skin irritation breathing problems and constantly being sick! I had sent them pictures and emails and they told me to CLEAN IT MY SELF! Even after i told them its affecting my health.. they refuse to sort it out. They dont care about anyone! Also i had a leak upstairs and they told its not a leak and its nothing they also sent someone to look at it and they said it was nothing until when i was showering the light exploded and it was full with water… these people do not care all they want is peoples money and dont even treat the tenants right or what they pay for! The only time they wanted to bring people in to paint the mould was the last week of me moving out after begging them to help me and trying to get them to understand my situation for the past year. This company should be shut down!!!! Worst decision i ever made by going with them🤬🤬

Heshna · 26 April 2024

★★★★★ 5/5

Google

Wonderful and very informative company. Dealt with Andy and Neill who gave us a very welcoming service. Would highly recommend

Roy · 4 November 2024

★★★★★ 5/5

Google

I'm very happy with the service provided by King & Chasemore Lettings, Crawley. Andy and the team are very professional and knowledgeable. They let my property very quickly and the whole process was hassle free. Highly recommended, thank you Andy and Becky

A · 25 August 2023

★★★★★ 1/5

Google

Very unprofessional, poor communication, left us in the dark after taking two holding deposits. We still had to chase them up as refunding us was taking so much time especially because we still had to pay for a new place. I don’t recommend

Betty · 4 September 2025

★★★★★ 5/5

Google

The team were incredibly welcoming and friendly. As a first time renter, I was incredibly nervous about the experience but the team at King and Chasemore helped us through it all. They gave us all the necessary information, ensured we understood what we were doing, and gave us time to think things through. Additionally, after we gave them the requirements for a property, they called us to inform us of new properties on the market! The team that helped us (Neill, Andy, Cloe and Becky) were amazing and could not recommend them enough!!

Jessica · 27 March 2024

★★★★★ 5/5

Google

Neil and Andy were both amazing during the process from start to finish, made the transaction as smooth as possible. Would absolutely recommend to anyone that wants a quick, easy process with fantastic people.

Jordan · 13 June 2025

★★★★★ 5/5

Google

I cant thank enough the team at King and Chasemore, specifically Chloe. She has honestly gone above and beyond to help. Specially when i lost my key during out of work hours, she showed up to let me in. Thanks Chloe!!

Mohamed · 25 August 2023

★★★★★ 5/5

Google

Professional, friendly and very helpful team at King and chasemore crawley branch. Andy went out of his way to secure us a property we wanted and can't thank him enough. Will be using again in the future for further property ventures.

Gemma · 25 August 2023

★★★★★ 5/5

Google

Am so excited and grateful to Cloe and team for a job well done. The team was really friendly and helpful until they ensured we secured our beautiful property. Thank you for making our dream come true

Ropafadzo · 28 November 2023

★★★★★ 5/5

Google

Had the pleasure of dealing with the whole Lettings team and I’ve got to say that Andy, Becky & Cloe were fantastic and a total breath of fresh air. These guys are brilliant - so proactive and incredibly knowledgeable. Would definitely recommend for anyone looking to rent out a property in Crawley!!

Kelly · 25 August 2022

★★★★★ 1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John · 29 June 2025

★★★★★ 5/5

Google

These guys are an absolute pleasure to work with, even more so Neill Pattenden. We requested something that requires a lot of work, and Neill didn't even flinch, if fact he achieved said feat in half the time i was expecting and the results where amazing. GIVE THIS MAN A RAISE Thank you very much King & Chasemore another happy family to add to your long list, I'm sure.

Steve · 23 September 2024

★★★★★ 1/5

Google

My partner and I had rented a 4 bedroom property from king and chasemore In Crawley and have never missed a payment. we had also communicated with the agent with regards to any issues the property that need required immediate attention. We were forced to move out as the rent had increased by £300 from £1700-£2000 and had been given no reason for this uplift. Not only did we have to wait 4 months for our deposit to be given back, but it seemed like Mr Rowland whom has nothing to do tenancy and is based at another Branch miles away had colluded withowners and had agreed to cross charge normal ware and tear and other existing issues from our deposit. Be careful Guys thier crooks.

Curt · 26 February 2024

★★★★★ 5/5

Google

Rental: The Team were amazing! Very smooth process and communication was great. Simple process and was overall a very pleasant experience. Absolutely would recommend 👍 …

Chris · 16 January 2026

★★★★★ 5/5

Google

Viewed a house today with King and Chase more. Rebecca the rep was brilliant, made us feel comfortable and welcome. We had a laugh and a joke while viewing the house and things went really smoothly. We then went to the branch and spent time sorting things out with Rebecca's colleague Andy, both of whom were professional courteous and helpful. Again we had a laugh with Andy while sorting out some paperwork and again we were made to feel valued and welcome. We can't wait to move into our new home and we highly recommend King and Chase more for rental or even purchasing your next home.

Edward · 27 January 2024

★★★★★ 5/5

Google

Would like to give our biggest thanks again to Cloe & Rebecca for handling everything so professionally and fast! I was helping my grandmother find a new place to live closer to us in Crawley from London and they made everything so smooth and easy for us. Them being so organized and received very fast replies helped so much. Apart from their professionalism it helped that they were both so easy going and approachable and made our stressful process honestly stress-free!! Highly recommend this agency and all of the staff if you’re looking for professional, organised and knowledgeable and understanding agents to help you move, this is the place. Thanks again -Evie X

Evie · 27 January 2024

★★★★★ 5/5

Google

Chloe has been an amazing person in helping us have a smooth transition. Thanks King and Chasemore for your amazing service.

Rosalia · 10 August 2024

★★★★★ 5/5

Google

We would like to praise and thank everyone at King & Chasemore for all their help with the sale of our house but the person who stands out in particular is Zoe Grice who did an amazing job! Cannot thank her more for all the time and trouble she took with the sale from start to finish not to mention her patience and kindness. Her attitude and professionalism were exemplary. Thanks also goes to Lou Lou and Sydney who were always there to help. Great Estate Agents and great staff! Wouldn't use anyone else!!

Jacqui · 24 May 2025