King and Chasemore Lettings Crawley reviews

★★★★★ 5/5

Google

Neill was amazing and helped me find my rental home for me and my family.

Dennis · 7 November 2025

★★★★★ 5/5

Google

Have been super impressed with everyone at the Crawley Branch! Just started remting a new place with help from Neill, Cloe, Becky and Andy and tbey made it so easy and insanrly fast! Very grateful to be where I am now :) thank you!

Kieran · 15 April 2026

★★★★★ 5/5

Google

Andy, Neill, Becky and Cloe were so so helpful and made our entire moving process a breeze :)

Charli · 2 October 2025

★★★★★ 5/5

Google

I have now been working with Rebecca Webb for the last 6 months and my Mum has been working with her for over 10 years. She has always been very professional and extremely helpful and kind, nothing is too much trouble. She make you feel you are her only client and her knowledge is outstanding. Thank you Becky for all your hard work and support

Clare · 29 October 2023

★★★★★ 5/5

Google

Becks was very helpful and approachable. She make us feel very welcome on our day one.

Aashveer · 16 October 2025

★★★★★ 5/5

Google

Neil was excellent during the site visit. Was very helpful and clear information provided. I would firmly recommend the agency.

Liz · 16 August 2025

★★★★★ 5/5

Google

Neill was so friendly and so funny

Ephraim · 16 December 2025

★★★★★ 5/5

Google

I had an outstanding experience with King & Chasemore. Their team is incredibly professional and customer-oriented. I was amazed that they found my ideal home within just a few hours! From the initial search to the final signing, the entire …

Abdul · 26 March 2026

★★★★★ 5/5

Google

Amazing service and special thanks to Rebecca for all the help and smooth running of all processes :)

Noah · 8 August 2025

★★★★★ 1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service. That complaint was also ignored. If this is how King & Chasemore treat prospective vendors at the very first stage, it raises serious concerns about how they would handle an actual sale. Basic courtesy, communication, and accountability appear to be missing entirely. I would strongly advise anyone considering using this branch to think twice. Estate agents are entrusted with people’s most valuable assets, being unable to even send a valuation or respond to a complaint is simply unacceptable.

AC · 26 January 2026

★★★★★ 5/5

Google

We’ve been renting for quite a long time now and from registering with them they have always kept me informed with new suitable properties. Process when we chose the right house was smooth and they were more than helpful. Rebecca explained everything perfectly whe we collected our keys and all email responses were dealt with quickly.

Kieran · 12 November 2025

★★★★★ 5/5

Google

First time Landlord and I found King & Chasemore very professional and helped at every step, a non pushy sale and where happy to answer all my questions in the lead up to the letting. The tenants they found had all the relevant checks done and they did verything to the point of moving it. Particular thanks to Becky and Andy for there time and professional approach to my particular needs, Becky is very responsive and provides a great personal service. All in all a great service.PositiveResponsiveness, Quality, Professionalism, Value

Fabby · 25 August 2021

★★★★★ 5/5

Google

This is the first time I have used King & Chasemore Crawley for finding a property to rent however the team is very friendly, attentive, organized and make the best efforts to get things rolling as quickly and effortlessly as possible. I would like to thank Cloe Colins in particular in all the hard work she has done. Although I haven't been able to view the property I have complete confidence in that there are no unknown issues with the flat, and if any where to arise they would be dealt with swiftly and professionally. All in all, she has made the whole experience easy, helpful, informative, straightforward and overall pleasant thus far. Big Thanks.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 25 August 2021

★★★★★ 5/5

Google

King and Chasemore were amazing in helping us find a dog safe property for our family. The whole team has been incredible, the communication has been so clear and easy throughout the whole process, any problems we had were straightened out immediately and we were kept up to date until moving day. Special thanks to Becky and Andy who were so helpful and supportive through the whole process. And Chloe who was so lovely and so helpful with all the paperwork and always so helpful and available for viewings. I can’t thank them enough for all their hard work and moving us in so quickly especially with covid.PositiveResponsiveness, Quality, Professionalism

Frankie · 25 August 2021

★★★★★ 5/5

Google

I have Good experience with kingandchasemore and especially Neill pattenden he is very friendly and he sort out everything in one week I am thankful for this and cloe she is very helpful and friendly she help me for everything highly recommended

Ali · 23 September 2024

★★★★★ 3/5

Trustpilot

The agents don't "manage the properties" and therefore literally don't know anything about them

I don't know if this is common in the UK but I find it quite appalling: I had a viewing a few days ago for a flat in Brighton. The agent could not answer a single question (for example, when I asked about the EPC rating or asked if the intercom was in working order.) The property itself was okay, but it was clearly in need of some renovation (like painting a patch on the bedroom wall.) However, nothing seemed to work. The exhaust hood above the cooker didn't work, neither did the light, which the agent didn't seem bothered about. They apparently "don't manage the properties" and it's the landlord's responsibility but... don't they WANT the prospective tenants to WANT to rent the place?! Wouldn't it be more effective to check a property when it goes onto the market first and take note of all the things that need to be done, and tell the landlord to take care of it before the viewings? So weird. This clearly doesn't make me wanna live there!! They'd have a much better chance at renting if they were more thorough with inspections (if they even do any.) Why would I wanna move into a flat where stuff hasn't been properly looked at, and get the landlord to fix stuff AFTER I've moved in? Doesn't make sense to me.

Ava · 14 January 2026

★★★★★ 5/5

Google

Impeccable service from the letting team, they were very efficient in getting my property let, I can’t thank Andy, Becky and Cloe enough, they went above and beyond to make it a stress free experience and have found me a fantastic tenant, will definitely be using them again and recommending them to friends and family

Tom · 28 December 2023

★★★★★ 5/5

Google

Well I am not sure where to start everyone has been absolutely amazing, I am not sure what we would of done without them and all there help and support, I especially want to thank Owen, Thomas and Vicky for putting up with all out phone calls and questions you have bee truly amazing Thank you so much

Becky · 25 August 2023

★★★★★ 5/5

Google

We can highly recommend Andy AT K&C, weare from out of country and should say Andy is the first of many agents we met with in the U.K that is in fact making potential clients feel at ease. We are of the opinion that customer service is non existing in the UK until we met Andy. He is very responsive and professional. He communicates and do not leave anyone in the dark. He is always willing to accommodate you and find alternatives. Very helpful and will assist finding solutions to any problem. You are an asset to K&C Andy. Thank you so much. Christiaan and Rubina Steyn Thank you AndyPositiveResponsiveness, Professionalism

CHRIS · 25 August 2020

★★★★★ 5/5

Google

I have used King and Chasemore in Crawley for a number of years. They are without doubt a five star Estate and Letting Agency. Nothing is ever too much trouble and they do what they say they are going to do; whether that is resolve things like electricity bill 'issues' to finding a new tenant 'within 48 hours'. So to Andy, Becky, Amber and the rest of the team a huge thanks. There is only one letting agency worth doing business with.

Damian · 25 August 2020

★★★★★ 5/5

Google

We had a really, (really really) bad experience with another letting agency in Crawley, and we were hesitant to deal with another. But with these guys, you are in safe hands. Top of the class experience all the time, Becky is a superstar, who helps you 100%. Always a joy to work with her :) Thank you Becky and your team for being helpful, kind and very professional.PositiveProfessionalism

Tajti · 25 August 2022

★★★★★ 5/5

Google

Andy and Neill were amazing, gave me a great welcome. All smiles and laughter as if we known each other. I would definitely recommend them. Fanatic customer service. Lastly Andy is the best !!!

Mia · 4 November 2024

★★★★★ 5/5

Google

Wow! What an amazing team at Kings & Chasemore. Becky and the team are so lovely, professional and polite.They followed up with numerous phone calls to make sure I was getting looked after. You guys are one of the best I came across. I would definitely recommend this company. Thanks guys!

Media · 28 December 2023

★★★★★ 5/5

Google

Just a got a amazing property with king and chasemore more they have really looked after me and and done everything possible to make my experience the best I’m super happy, also Becky is lovely!

Jade · 2 October 2024