Trusted Agent profile Β· Crawley

King and Chasemore Lettings reviews in Crawley

β˜…β˜…β˜…β˜…β˜… Excellent

551 reviews across 2 platforms

45 High Street, Crawley, RH10 1BQ

Part of King & Chasemore, see every office.

King's office in Crawley, at 45 High Street, is rated 4.8 out of 5 across 551 reviews on two platforms, including 533 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards King won in 2026.

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4.9 / 5

533

Reviews on Google

This office

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18

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crawley office, from every platform, shown as written. First names only.

5/5

Google

I had a clear, seamless, prompt and satisfying experience with the team that handled my renting transaction. I will say that this is my first time of receiving a welcome box from an estate agent😊 ,please keep the good work up. …

Chisom Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review Chisom! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good customer care

Brian Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We strive to provide the best customer care possible and we are thrilled to hear that you had a positive experience. Your satisfaction is our top priority. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic service from start to finish, from the first viewing with Andy Hill to the paperwork being sorted with Cloe Colin’s and with the handover completed by Neil Pattenden I cannot recommend highly enough 5***

Ollie Β· 2 January 2025

Agent replied Β· 9 January 2025

Thank you for your glowing 5* review and recommendation Ollie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service by King & Chasemore. Everything all set up for us before our move. Recommended!

Korondij Β· 16 August 2025

Agent replied Β· 16 April 2026

Thank you for choosing King & Chasemore for your move! We're thrilled to hear that you had a great experience with our service. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Becky was great! Very helpful and friendly when viewing the property

Ben Β· 29 September 2023

Agent replied Β· 24 August 2024

Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I was looking for a flat for long time with many agency, but once I get call from king and chasemore with an offer for an apartment and two weeks later I move into the apartment

ΠœΡ…Ρ–Ρ‚Π°Ρ€ Β· 7 December 2024

Agent replied Β· 11 December 2024

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience so far renting a property with them. Look forward to moving in shortly!

Vikram Β· 16 August 2025

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us this tremendous 5* review.Β Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Neil fantastically facilitated a smooth transition from Cambridge to Crawley and was attentive throughout and explained and reassured me whenever I needed. He is an asset to king and chasemore and would make a good regional director of the company

Maria Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review Maria. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent customer service. Thanks to all the staff, especially Becky Webb.

Hasa Β· 25 August 2023

Agent replied Β· 24 August 2024

Many thanks Becky for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Cloe was very kind and very helpful during our process.

Gouvea Β· 25 August 2023

Agent replied Β· 24 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

After losing the first buyer, Bruno and his team quickly remarketed the property and successfully guided the sale through. A big thanks for hard work and good communications, something which is essential to a seller.

Ian Β· 26 August 2019

Agent replied Β· 24 August 2024

Thank you for your 5* review and kind comments! Best wishes, Scott

5/5

Google

The experience was great and the feedback and updates were just spot on. Really happy with the way Zoe handled the process updating me through out as well as arranging further views to suit my time.

K& Β· 28 October 2024

Agent replied Β· 11 November 2024

Thank you so much for your 5* review! We're thrilled to hear that Zoe provided you with excellent service and kept you well-informed throughout the process. Your satisfaction is our top priority. Best regards, Lucy, Customer Relations Team

5/5

Google

Jess is fantastic really professional but also a lovely lady who really helped me with the property I’m in I couldn’t fault her with the help she gave me thankyou Jess !

Alex Β· 25 August 2020

Agent replied Β· 24 August 2024

Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott

5/5

Google

Had a great experience and Becky was very helpful

Imani Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Andy and team are really amazing Appreciated that services

Sriram Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kings and chasemore found me a place I can call home. They are so patient, polite and so friendly. The processing has been so quick and easy. Now I can't wait to move into my new home. I absolutely recommend them. They will find you a place to call home just like they did for me .

Louise Β· 25 August 2023

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

The team at King & Chasmore were so helpful with my house sale from start to finish, would definitely recommend

Lorna Β· 25 August 2022

Agent replied Β· 24 August 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

K&C Crawley have fully managed a couple of rental flats for us for a number of years and we are very pleased with their service. Andy, Becky and Cloe are very affable, knowledgeable and have been really effective in finding tenants quickly, securing decent rent levels and in resolving any issues as and when they crop up - as they inevitably do. I wouldn't hesitate to recommend them

Ian Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Andy was absolutely amazing

Michael Β· 28 November 2023

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful whenever we had questions or anything to say. Very kind people

Dolly Β· 26 July 2025

Agent replied Β· 16 April 2026

We are so glad to hear that you had a positive experience with our team! Providing great customer service is our top priority and we appreciate your kind words. Thank you for choosing us! πŸ’œ … More

5/5

Google

Called and spoke to a lovely lady named Becky today. She was so informative and helpful and has really put my mind at ease with some queries I had. Couldn’t recommend her enough. Thankyou x

Sophie Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you so much for your excellent 5* review Sophie! We're thrilled to hear that Becky was able to assist you and put your mind at ease. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.

5/5

Google

Really helpful for assisting me find a new property. Neil and Andy helped me massively over what was a very long move. They made it as convenient as possible despite the distance I was moving.

Ben Β· 23 September 2024

Agent replied Β· 23 October 2024

Thanks for the excellent 5* review Ben! Best wishes, Lucy, Customer Relations

5/5

Google

Just started renting a property through King & Chasemore and I wanna mention one of the agents "Cloe Collins", who was very helpful and guided us through the process via phone calls and emails with patience. It was like talking to a friend. She is a lady of refreshing candor. They are professionals at what they do and treat their clients with respect and attention.

Philip Β· 25 August 2022

Agent replied Β· 24 August 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful service #highlyrecomended

Satpal Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you for the fantastic review! We strive to provide top-notch service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about King and Chasemore Lettings

Has King won any awards?

Yes. In The Trusted Agent 2026 awards: King, Crawley won Platinum; King, Brighton won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. King and Chasemore Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crawley.

What do you need help with?

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