Trusted Agent profile · Crawley

King and Chasemore Lettings reviews in Crawley

★★★★★ Excellent

551 reviews across 2 platforms

45 High Street, Crawley, RH10 1BQ

Part of King & Chasemore, see every office.

King's office in Crawley, at 45 High Street, is rated 4.8 out of 5 across 551 reviews on two platforms, including 533 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards King won in 2026.

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4.9 / 5

533

Reviews on Google

This office

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18

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crawley office, from every platform, shown as written. First names only.

5/5

Google

Whilst browsing properties in the Crawley area, i had the pleasure of meeting Rebecca Webb at the King & Chasemore branch. Rebecca’s vast knowledge of her portfolio and properties was very impressive and i left the branch feeling very informed and excited/interested in a few of their properties. I would highly recommend a trip to king & chasemore in Crawley if you’re either a landlord or tenant. The staff there are very informed and professional. 5 stars from me.

Rory · 25 August 2022

Agent replied · 24 August 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Easiest moving experience I’ve ever had, Chloe, Neill, Andy and Becky have been nothing short of amazing

Callum · 2 October 2025

Agent replied · 9 October 2025

We are thrilled to hear about your easy moving experience with our team, Chloe, Neill, Andy, and Becky! Our goal is always to provide exceptional service and make our customers' lives easier. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Andy is such an amazing agent at finding new tenants. I recommend highly.

Andreea · 28 December 2023

Agent replied · 24 August 2024

Thank you Andreea for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care

5/5

Google

Andy was so helpful, friendly and got the job done, would definitely recommend!

Darcey · 28 December 2023

Agent replied · 24 August 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service and very helpful and professional, many thanks

Richard · 16 December 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us a review, we're thrilled to hear that you had a great experience with our team! Our goal is always to provide top-notch service and we're grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Andrew, Becky and Cloe were outstanding during the process of moving in. I would surely recommend these guys.

Shayan · 25 August 2023

Agent replied · 24 August 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really great service from Neil & Andy been very helpful wouldn’t go anywhere else

Lauren · 29 October 2025

Agent replied · 12 November 2025

Thank you for your kind words! We are thrilled that Neil & Andy were able to provide you with great service. We strive to create a positive experience for all of our customers and are so happy to hear that you wouldn't go anywhere else. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Andy was great and carried my luggage upstairs. He was very nice and polite. Thank you, Andy!

Cleo · 25 August 2023

Agent replied · 24 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Highly professional and polite staff at King & Chasemore Crawley. Andy specifically helped us getting us a dream house, really like his way of handling things and support throughout the process upto entering in the house. Being in the house for about 2 months now, I would really like to appreciate your maintenance support staff as well. Overall very good experience - thanks a lot!

Hamza · 25 August 2023

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Re-letting my property was made very straightforward by this team. Becky was my main point of contact and she has been uniformly reassuring, responsive, professional and genial. Couldn't be happier with the service.PositiveResponsiveness, Quality, Professionalism

Nick · 25 August 2021

Agent replied · 24 August 2024

Thank you for your lovely comments and 5* review. Kind regards Graham, Customer Relations.

5/5

Google

I have been a tenant with King & Chasemore for 10 years. They manage the property I rent from my Landlord who lives overseas. Becky in lettings is amazing. Her annual visits aren’t just to check on the property but she is always so genuinely interested and caring towards us as well. Far too many businesses & people nowadays lack the personal attention, not King & Chasemore. I highly recommend them for tenants and Landlords alike.

Candida · 25 August 2022

Agent replied · 24 August 2024

Thank you for your excellent comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Becky was amazing Thanks for your help

Hajri · 27 March 2024

Agent replied · 24 August 2024

Many thanks Hajri Mata for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Andy and Becky has been very brillant and helpful. I highly recommend them for the services

Ahmed · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Many thanks to Beky, Andy and the renting Team regarding the renting of my property for more than three years! All of them always been helpful over the years whilst renting out the property.

Sunny · 25 August 2021

Agent replied · 24 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Very nice and accommodating Able to help us with are needs

Ma · 7 November 2025

Agent replied · 12 November 2025

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. It's our goal to be accommodating and helpful for all of our customers' needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Easily done and well looked after

Ben · 16 December 2025

Agent replied · 16 April 2026

We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing excellent service and we look forward to seeing you again soon. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Andy and the team have been really helpful towards me, the best around 😊 …

Rosie · 25 August 2023

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Wonderful service, very polite staff, Becky and Andy were a big help to us! would highly recommend as they made the process so easy for us

Shannon · 25 August 2022

Agent replied · 24 August 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

"Exceptional Service and Expertise!" I had the pleasure of working with Neill during my recent property rental …

Shiyanwahab · 16 August 2025

Agent replied · 16 April 2026

Thank you for your kind words and for choosing Neill as your real estate agent. We strive to provide exceptional service and expertise to all our clients, and we're so glad that Neill was able to exceed your expectations. We truly value … More

5/5

Google

Andy, Cloe and Becky were wonderful. They made our process smooth. Love their cooperation.

Mahanoor · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Becky and her team in the Crawley Letting office have excelled in looking after our property for many years now. They are responsive, personable and extremely professional. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Shaun · 25 August 2021

Agent replied · 24 August 2024

Thank you for the fantastic 5* review. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Would love thank Lewis and Co for their great service. Would highly recommend King and Chasemore Crawley for all their work involved. A professional approach.

Ann · 25 August 2022

Agent replied · 24 August 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I really did experienced good services and a perfect reception.

JIGGA-STONE · 29 October 2025

Agent replied · 12 November 2025

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that our services and reception were up to par. It's our goal to provide exceptional service to all of our customers and we are grateful for your recognition. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really helpful and made the whole process so easy highly recommend

Michael · 16 October 2025

Agent replied · 16 April 2026

Thank you for your positive feedback! We strive to make each customer's experience as seamless as possible. It means a lot to us that you would recommend our services. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about King and Chasemore Lettings

Has King and Chasemore Lettings won any awards?

Yes. King and Chasemore Lettings won Platinum in The Trusted Agent 2026 awards.

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