Every review we hold for the Crawley office, from every platform, shown as written. First names only.
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5/5
GoogleHaving had a less than satisfactory experience with another Crawley estate agent, we were lucky enough to encounter Cubitt. Absolutely first class, I couldn't recommend them highly enough. Made a very difficult sale go through. Efficient and ultra professional, with a very clear organisational structure, which means you are always dealing with the right person at every stage of the sale.
James Β· 11 May 2026
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5/5
GoogleCubitt & West Crawley has been amazing! We were so apprehensive regarding selling the process, but Steve came to our home, made us feel comfortable and went thought the whole process. Recommended them to our friends and family. Thank you.
Joshna Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Joshna,
Thanks for leaving us such a lovely review, we really appreciate it. We're honoured to hear that you would recommend our services to others.
Best wishes, Cubitt & West Crawley Estate Agents
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5/5
GoogleI would highly recommend Cubitt and West after going through a lengthy selling process which wasn't of their making. Nichole kept in touch with me at just the right intervals without being 'pushy' and understood the problems I was facing with the sale. She suggested the best method of selling for me and the selling price greatly exceeded my expectations. I would not hesitate to use them again.
Steve Β· 15 June 2022
Agent replied Β· 14 June 2024
Dear Steve
Many thanks for taking the time to leave a positive review and good to know Nichole was professional and understanding of the problems you faced and that you would highly recommend Cubitt & West.
We appreciate that you would use us again and best wishes for the future.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleYasmin has been so helpful and supportive in every aspect,I work in airports myself and I actually deal with service and I just love the way she was handling the whole experience
Thank you so much Yasmin
Majid Β· 19 August 2024
Agent replied Β· 26 August 2024
Morning Majid,
Thank you so much for your lovely review. We're thrilled to hear that Yasmin provided such a supportive and helpful experience. Your kind words mean a lot to us, especially coming from someone who understands the importance of excellent service.
Best wishes,
Cubitt & West
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5/5
GoogleIf you are here, looking for a mortgage adviser you can stop looking now because you have just found the best one in town! LINDSAY JUDD have organised our mortgage from start to finish and the service provided was top class!
On day 1 when we met July for the first time she took some basic information from us: income, address etcetera and we spent maybe 30 minutes in the office together. Later during the day (not even 4 hours later) we have received our first very important document, Decision in Principle which confirms the amount of the mortgage you can get. We have been over the moon because it was more than we needed and on day 1 we already knew we can afford our dream house. You canβt get better news on a first day! No way!
I could go write here 10 pages about Lindsay and only in superlatives! I will mentioned about the most important things that everyone who decides to carry out a mortgage application would like to know and experience.
Lindsay got our mortgage offer organised in 12 days! She was always replying to our emails instantly or wit minimum waiting time when she was on meetings. She made us feel that we are being looked after and things are moving. It is very important because when you are buying a house the seller normally gives you 35 days to exchange contracts between yourselves (your solicitor and sellers solicitor). And this what you want to see! That things are moving towards the exchange of the contracts. Lindsay on our behalf was constantly chasing the solicitors who can be a proper pain. Believe me, I know what Iβm saying here. Lindsay was in contact with them every time on our request and without it! All those things make you feel that you are in good hands and your case is being looked after properly!
So, search no more! Give Cubitt and West a call and ask for LINDSAY JUDD if you want to get your dream house! We just got ours! Thank you Lindsay! Keep up with good work and never lose your duty of care.
Best Wishes
Michal Olesiak
Michal Β· 16 June 2019
Agent replied Β· 14 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
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5/5
GoogleFrom the beginning of the process of thinking about moving, to completing on our sale, Cubitt and West have been brilliant. Lindsay our mortgage advisor made the application process simple, easy and helped to guide us through with minimum fuss. Godfrey, Nicole and Dionne were great throughout, keeping us informed of what was happening and helping us to achieve the best possible sale. I would happily use this estate agents again and would recommend them to anyone thinking of moving!
Nancy Β· 16 June 2019
Agent replied Β· 14 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
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5/5
GoogleI've had an amazing experience as a first time buyer, namely Oliver Brame has been first class. He's been incredibly communicative throughout the whole process whilst ensuring that the process itself was completely and clearly explained regardless of the issues that arose. I wouldn't hesitate to recommend Cubitt & West or Oli himself.
Abi Β· 18 September 2023
Agent replied Β· 14 June 2024
Dear Abi
Thank you for leaving a review! It's great to how amazing your experience with our agents has been and how, as a first time buyer, Oliver has ensured the whole process was clearly explained and supported you through any issues that arose.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
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5/5
GoogleFrom the moment that we met Godfrey and subsequently Nichole all of our dealings with Cubitt and West were carried out in a very professional manner. Very importantly when you are going through the stressful process of selling your home things actually happened when Nichole said they would and calls were made when she said they would be, great communication,well done!. We would strongly recommend that you use Cubitt and West Crawley, they are a winning Team.
Paul Β· 15 June 2020
Agent replied Β· 14 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
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5/5
GoogleI had an amazing experience with Cailean and the team at Cubitt & West. Cailean was a dream estate agent, who couldn't have been more upfront and helpful. I would definitely recommend them.
Jordan Β· 11 October 2024
Agent replied Β· 25 October 2024
Afternoon Jordan,
Thank you for your review! We're glad to hear that Cailean and the team provided you with such a positive experience. Your recommendation means a lot to us.
Best wishes,
Cubitt & West
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5/5
GoogleYasmin been great and we've really appreciated being "under her management", it's the first time we've rented through an agency that actually seems to care about doing a good job! Thank you so much yasmin ,definitely recommended
Tariq Β· 16 February 2026
Agent replied Β· 16 April 2026
Hi Tariq,
Thank you for the positive feedback! We're overjoyed to hear about your experience with Yasmin. Your recommendation means a lot to us.
Best wishes,
Cubitt & West
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5/5
GoogleSophie has been really welcoming and approachable π Had a lovely chat with her on the day of receiving keys! She clearly knows how to communicate well with people and answer any questions one may have. People like her make moving home a less stressful process! Thank you x β¦
Zainab Β· 17 November 2023
Agent replied Β· 14 June 2024
Dear Zainab
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sophie, has been and how welcoming and approachable she's been throughout your journey.
Best wishes
Becky Jennings, Cubitt & West
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5/5
GoogleLiam Galliford at Crawley Cubitt & West has been really helpful, We would like to thank him for his hardwork and dedication. He had such a passion for his work that it translated to pure excellence in his job. Well done Cubitt & West for employing such a remarkable employee. We would like to wish him all the very best for his future.
Fasahat & Zareen
Zareen Β· 15 June 2022
Agent replied Β· 14 June 2024
Dear Fasahat & Zareen
Many thanks for taking the time to give Liam at our Crawley branch such a glowing review. He was delighted to receive this as he prides himself on giving an exemplary service to his customers, and will do all he can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleCubitt & West were fantastic during my first property purchase journey. All the staff are incredibly friendly, easy to talk to and I had no trouble getting in contact with them when I needed to. I felt supported by them in this purchase and I could seek advice at anytime. I'd like to thank everyone for their help. I would not hesitate to use them again!
Marco Β· 15 June 2022
Agent replied Β· 14 June 2024
Dear Franco
Many thanks for your positive review about the whole of the team at Crawley. We are pleased you had a great experience with them all and that they guided you every step of the way for your purchase.
Best wishes for the future.
Regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleYasmin was very helpful throughout the entire process. Her customer service skills made everything smoother and more efficient. Great experience with Cubitt & West Crawley,
Thank you for your support!
Haroon Β· 19 November 2024
Agent replied Β· 10 December 2024
Morning Haroon,
Thank you for your kind review! We're pleased to hear that Yasmin's customer service skills made the process smoother and more efficient for you. It's great to know you had a positive experience with us.
All the best,
Cubitt & West
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5/5
GoogleI had a viewing appointment with Yasmin the cubittandwest agent and she was very professional and thorough in discharging her duties. I might as well add that she's very kind and very patient with me because I was away for some days and couldn't be reached, but she was kind enough to leave me messages on the progress of my apartment, explain every details in very clear terms. I would recommend her and cubittandwest to anyone interested in getting an apartment.
Abdulmajid Β· 18 October 2024
Agent replied Β· 25 October 2024
Hello Abdulmajid,
Thank you for taking the time to leave such a detailed review. We're happy to hear that our team provided you with an excellent service.
All the best,
Cubitt & West
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5/5
GoogleIt was really nice to get property from Cubit and west team,
Also Thank you to Yasmin for hard working and be a professional,responsible person .also she is so lovely as well.
Thanks a lot.
Atefe Β· 19 August 2024
Agent replied Β· 25 October 2024
Dear Atefe,
Thanks for letting us know about your positive experience with our team, in particular Yasmin. We really do appreciate it.
Best wishes,
Cubitt & West
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5/5
GoogleWe had Nichole from the Crawley branch of Cubitt&West helping us to find our new home. She was always very helpful and helped us along the way. Always very courteous and attentive to our needs. Never lost her patience although we were quite difficult to please.
We couldn't recommend her more. Many thanks!
Rose Β· 11 June 2026
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5/5
GoogleScott Ives was very helpful and considerate in supporting me looking for a property. Although I bought a house listed by another estate agent, Scott still left me very good impression on how an estate agent should behave, not only for the benefit of the sellers but also towards potential buyers.
Hung Β· 18 September 2023
Agent replied Β· 14 June 2024
Dear Hung
Thank you for leaving a review! It's great to hear how helpful and considerate you've found our agent, Scott, to be whilst he's supported in looking for a property.
Best wishes
Becky Jennings
Senior Operations Director, Cubitt & West
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5/5
GoogleI had the pleasure of listing my property for sale with Cubitt & West. This was after visiting 5 of my local estate agents. Darren gave us that personal experience and that made difference in my decision. Once we had on offer Tyrone took over providing regular updates. He was courteous and efficient. We felt like he wanted to do everything possible to ensure the process was smooth and the sale was concluded . He is a credit to your business and we would personally like to thank him for all his hard work. We definitely recommend Cubitt & West.
Rockel Β· 25 September 2024
Agent replied Β· 25 October 2024
Hi Rockel,
Thank you for your kind review and for choosing us. We're delighted to hear that Darren's personal touch made a difference in your decision and that Tyrone's courteous and efficient updates ensured a smooth process. Your kind words mean a lot to us, and we'll be sure to pass on your thanks. We truly appreciate your recommendation.
Best wishes,
Cubitt & West
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5/5
GoogleId like to say thank you to Yasmin.
Yasmin was a fantastic person in helping me obtain my flat for renting and would recommend her very highly
DAVID Β· 7 December 2024
Agent replied Β· 23 December 2024
Morning David,
Thank you for your kind review! We're glad to hear that Yasmin was fantastic in helping you secure your flat for renting. Your high recommendation means a lot to us.
Best wishes,
Cubitt & West
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5/5
GoogleCiaran and the team did an exceptional job dealing with difficult tenants who refused to allow prospective new tenants reasonable access. He kept us informed of the situation at all times.
We would not hesitate to use Cubbitt and West Letting agency again .
P Β· 15 February 2024
Agent replied Β· 14 June 2024
Hi P and H Holgate
Many thanks for leaving a review about Ciaran and how he helped you in a difficult situation. We will be sure to let him know.
Best wishes
Cubitt & West
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5/5
GoogleI am appreciative of the profesional service of the Crawley Branch and to the gift I have received with the new home, also a huge thank you to Ciaran Street for the help and fast process to settle me into the new flat. Definitely a 5 star service from the whole team. ππΌ β¦
Kareem Β· 15 June 2023
Agent replied Β· 14 June 2024
Dear Kareem
Thank you for your kind words about Ciaran at our Crawley Lettings Team. I will be sure to pass your comments along.
Best regards
Becky Jennings, Operations Director
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5/5
GoogleHi, I would just like to say my experience so far with C&W and the help of Steve Bilotto has been very good, they are a very accommodating team. I look forward to continue working with them.
Saiqa Β· 12 June 2024
Agent replied Β· 14 June 2024
Hello Saiqa,
Thanks for your review, we're delighted you're happy with our service. We're always here when you need us!
All the best, Cubitt & West Crawley Estate Agents
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5/5
GoogleLet me just say this is literally the easiest move of my life. My enquiry had a response within the hour and a viewing set up and done before the day ended, I spoke to the lovely Yasmin and let me just say professional, punctual, respectful and well rounded are just the right words to describe her character. She was indeed the best agent I could ask for and I truly appreciated her hard work.
Brittany Β· 19 November 2024
Agent replied Β· 10 December 2024
Dear Brittany,
Thank you for your lovely review. We're delighted to hear that Yasmin made your move so seamless and that her professionalism and punctuality stood out to you. It's wonderful to know that we could assist you efficiently and make the process smooth.
Best wishes,
Cubitt & West
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