Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional service by Darren and Nichole. From the initial enquiry to the valuation, contract info, sales process, and onto the exchange and completion, they were available and provided excellent advice and service.
Rob · 3 January 2025
Agent replied · 10 January 2025
Hi Rob,
Thank you for your kind review - we will pass this on to the team! We're thrilled to hear that Darren and Nichole provided such professional service throughout your journey with us. It's great to know they were able to assist you every step of the way, from enquiry to completion.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleWe have tried to sell our house with a few estates agents but when Nichole stepped in, just like that, with her magic wand, in such a short time, managed to get an excellent offer for us. Like I said to Nichole, the only thing that I regret is that we didn't call her first.
Many thanks for everything you and your wonderful team have done for us, it is much appreciated.
Stanciu · 15 June 2022
Agent replied · 14 June 2024
Hi Stanciu
Thank you for your kind words about Nichole and we are pleased she stepped in to help you out.
We appreciate that you found the whole Crawley team to be helpful aswell.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleI am currently a first time buyer purchasing a house through Cubitt and West Crawley, i have received outstanding service from all the team including the branch partner Darren who has been incredibly helpful and friendly throughout the whole process! Very happy with my choice of going through the process with them.
Danielle · 16 January 2024
Agent replied · 14 June 2024
Hi Danielle,
Thank you for leaving a review! It's great to hear how outstanding your experience with our agents has been and how incredibly helpful and friendly you've found Darren and the team throughout the process of buying your first home. We wish you nothing but the best in your new house!
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleIt’s mine and my partners first time moving out and we couldn’t have been more happier with the people who have helped. Ciaran and Sophie from Crawley have been amazing. Thank you both very much.
Samantha · 12 November 2024
Agent replied · 10 December 2024
Hello Samantha,
Thank you for your lovely review! We're glad to hear that Ciaran and Sophie made your first move such a positive experience. It's wonderful to know that our team at Crawley could help you find the right home for you and your partner.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleI just did a recent viewing and my agent was Yasmin. She was professional, helpful and polite, sharing insights and information about the property in clear detail! The viewing was great and it was a pleasure to work with Yasmin.
Rhenmark · 19 August 2024
Agent replied · 26 August 2024
Hi Rhenmark,
Thank you for your review. We're delighted to hear that Yasmin provided you with such a great viewing experience.
Best regards,
Cubitt & West
★★★★★ 5/5
GoogleYasmin in the lettings department was very helpful throughout the whole lettings process.
Darren and Nicole in the sales team are working towards finding a buyer for my property in the meantime.
James · 16 December 2024
Agent replied · 23 December 2024
Hello James,
Thank you for your lovely review! We're delighted to hear that Yasmin in the lettings department was so helpful throughout the process. It's great to know that Darren and Nicole in the sales team are diligently working towards finding a buyer for your property.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleThank you for the professional service
Johnny · 16 October 2025
Agent replied · 16 April 2026
Good morning,
Thank you for taking the time to share your feedback.
Best wishes
Cubitt & West - Crawley
★★★★★ 5/5
GoogleAll the team at the Crawley branch have been amazing with getting my house sold. Nichole, Steve, Ollie, Tyrone, Siobhan and Sasha have made the whole process, from start to finish, so simple.
Guiding me through each aspect of getting my property up for sale, keeping me updated with viewings, calling me at least a couple of times a week to provide updates, through to now being in a position to accept an offer. Very professional and friendly staff, that really do go that extra mile- just outstanding!! Thank you all.
Michelle · 16 March 2024
★★★★★ 5/5
GoogleI was assisted by Yasmin during my house search and she turned out to be very helpful, polite and knowledgeable. She patiently answered all my queries and assisted me in completing the formalities smoothly.
Siddharth · 12 November 2024
Agent replied · 10 December 2024
Thank you for your positive review. We're delighted to hear that Yasmin was able to assist you so effectively during your house search. It's great to know she provided the support and knowledge you needed to complete the formalities smoothly.
Best regards,
Cubitt & West
★★★★★ 5/5
GoogleI want to express my very great thanks and appreciation for all that Nichole Holland has done. for us during our search
I am very grateful to you for the professional way you have dealt with everything, for your unceasing availability and willingness to take on task that might normally be beyond your remit. Thank you.
I would have absolutely no hesitation in recommending you and your team to anyone thinking of buying or selling in the area.
With my thanks and very best wishes
Mo · 15 June 2020
Agent replied · 14 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 4/5
GoogleWe bought our home recently (October 2019)
I found the staff helpful and polite - Nichole even though we never met you were a big help for chasing information when we felt a little bit out of the loop, so thank you for that.
Godferry and Dionne I believe your a credit to the company thanks for dealing with us.
The in-house mortgage advisor was also very helpful (Lindsay) I believe she has left but I'm sure her replacement will be just as good.
I would recommend this Company for buying your home but Do not use the in house solicitors that's why its 4 star and not 5. I look forward to dealing with you again in the future.
Thank you for everything.
Alex · 15 June 2020
Agent replied · 14 June 2024
Hello Alex, Thank you for leaving us your feedback! Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleWe have received excellent customer service from Ciaran, Yasmin and Sophie regarding the letting of our apartment. They have been kind, courteous and timely with all our requests. Definitely recommend Cubitt and West.
Sarah · 12 November 2024
Agent replied · 10 December 2024
Hello Sarah,
Thank you for your lovely review! We're delighted to hear that Ciaran, Yasmin, and Sophie provided you with excellent customer service during the letting of your apartment. It's wonderful to know they were kind, courteous, and timely with your requests. We truly appreciate your recommendation and are here for you every step of the way.
Best wishes,
Cubitt & West
★★★★★ 5/5
Googlevery helpful and professional. True to form. Lovely Lady who I dealt with
Kerry · 16 July 2025
Agent replied · 16 April 2026
Hi Kerry,
Thank you for your kind words! We're delighted to hear you found our service helpful and professional, and will gladly pass this on to the team for you.
Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleAumit at Crawley, what a fantastic sales progressor! Always has the best interests of his clients at the forefront of any transaction and always goes above and beyond to achieve the best results even when dealing with the trickiest and most difficult matters. Absolute pleasure and a credit to C&W! A 2 year year rollercoaster but would of been lost without him. Thanks AB :) from VB
•L · 15 June 2022
Agent replied · 14 June 2024
Dear L I L Y
Thank you so much for leaving a review about our sales progressor Aumit. We understand the importance of having a dedicated progressor to look after your sale as they have your very best interests at heart. We will be sure to pass on your comments to Aumit.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleFrom the moment that we met Godfrey and subsequently Nichole all of our dealings with Cubitt and West were carried out in a very professional manner. Very importantly when you are going through the stressful process of selling your home things actually happened when Nichole said they would and calls were made when she said they would be, great communication,well done!. We would strongly recommend that you use Cubitt and West Crawley, they are a winning Team.
Paul · 15 June 2020
Agent replied · 14 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleLiam Galliford at Crawley Cubitt & West has been really helpful, We would like to thank him for his hardwork and dedication. He had such a passion for his work that it translated to pure excellence in his job. Well done Cubitt & West for employing such a remarkable employee. We would like to wish him all the very best for his future.
Fasahat & Zareen
Zareen · 15 June 2022
Agent replied · 14 June 2024
Dear Fasahat & Zareen
Many thanks for taking the time to give Liam at our Crawley branch such a glowing review. He was delighted to receive this as he prides himself on giving an exemplary service to his customers, and will do all he can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleCubitt & West were fantastic during my first property purchase journey. All the staff are incredibly friendly, easy to talk to and I had no trouble getting in contact with them when I needed to. I felt supported by them in this purchase and I could seek advice at anytime. I'd like to thank everyone for their help. I would not hesitate to use them again!
Marco · 15 June 2022
Agent replied · 14 June 2024
Dear Franco
Many thanks for your positive review about the whole of the team at Crawley. We are pleased you had a great experience with them all and that they guided you every step of the way for your purchase.
Best wishes for the future.
Regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleBoth Liam and Aumit from the Crawley office have been so friendly. They offered amazing service! We just purchased this property with them, and they were there to provide support and guidance at each stage. They worked diligently to confirm that all different phases of our purchase complete on time. The whole process was very smooth and big shout out to Cubitt & West team to make this purchase complete effortlessly.PositiveProfessionalism
Haseeb · 27 August 2021
Agent replied · 14 June 2024
Dear Haseeb
Many thanks for taking the time to leave a review for Liam, Aumit and the team in Crawley.
They really do pride themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.
Best regards,
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
GoogleHi
Recently got services of Yasmin chapman.Must say highly professional lady with kind and nice behaviour.whenever i asked for video call for viewing or after that any query regarding the property she patiently replied and sorted.
Rehma · 5 August 2024
Agent replied · 26 August 2024
Hi Rehma,
Thank you for your kind review. We're delighted to hear that Yasmin provided you with such a professional and kind service. It's great to know she was able to assist you.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleCiaran Street at Cubitt & West lettings in Crawley has provided a very thorough, efficient re let for my property. From meeting to view, photograph and video the property to a new tenant find, I would highly recommend him. Great two way communication which is so important as a landlord, with efficient effective response throughout.
John · 15 June 2023
Agent replied · 14 June 2024
Dear John
Many thanks for leaving a great review about Ciaran in our Crawley Lettings. We will be sure to pass on your comments.
Best wishes
Becky Jennings, Cubitt & West
★★★★★ 5/5
GoogleHad a great, simple and quick moving experience with Yasmin Chapman when recently trying to acquire accommodation in Crawley. She was very professional and answered all questions and queries I had.
Jamie · 27 September 2024
Agent replied · 25 October 2024
Morning Jamie,
Thank you for your lovely review! We're glad to hear that Yasmin provided you with a professional and seamless experience while finding accommodation in Crawley. Your positive feedback is greatly appreciated and will be shared with Yasmin and the team.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleThank you so much, Sophie (Yasmin) Chapman and Ciaran Street, for making the process so stress-free, quick, and professional. Each stage of the process was clearly explained.
Omon · 26 November 2024
Agent replied · 10 December 2024
Hello Omon,
Thanks for your review, we're delighted you're happy with our service. We're delighted to hear that the team made your process stress-free, quick, and professional for you. It's great to know that each stage was clearly explained.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleThe team were so helpful, took into consideration all our needs. They arranged viewings around our busy schedules where possible. They were easy to contact and if unavailable would always call back. Would definitely recommend them
Lin · 7 June 2024
Agent replied · 14 June 2024
Hi Lin,
Thanks for your review, we're delighted to hear you've had a great experience with our Crawley branch.
With kind regards,
Cubitt & West
★★★★★ 5/5
GoogleI have always used Cubitt and West whenever I've moved house. The team are professional, knowledgeable and friendly. They take the stress out of the whole process. Darren, Nicole, Amy, in fact everyone in the Crawley office have always been there for me whenever I've needed them. Nothing is ever too much trouble for any of them. I highly recommend them.
Sharon · 15 June 2022
Agent replied · 14 June 2024
Dear Sharon
It is great to hear about your experiences with the team at our Crawley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback.
Your recommendation is also very much appreciated and we will always welcome you with any sale/purchase whenever you need us.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.