Trusted Agent profile · Crawley
★★★★★
378 reviews across 1 platform
2/3 Grand Parade, High Street, Crawley, RH10 1BU
Cubitt and West's office in Crawley, at 2/3 Grand Parade, is rated 4.8 out of 5 across 378 reviews on 1 platform, including 378 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Cubitt and West won in 2026.
The Trusted Agent 2026 results for Cubitt and West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
GoogleProcess was smooth and quick. Great communication. Very detailed and clear. It was great working with Aden!
Hi Sharon, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Aden, has been and how smooth and quick he's been able to make the process for you. Best wishes, Cubitt & West.
5/5
GoogleCiaran and Yasmin are great letting agents. Their professionalism and help made the experience seamless and stress-free. They were always available to answer my questions and provided valuable guidance throughout the process. I highly recommend them to anyone looking for reliable and friendly letting agents.
Afternoon Lewis, Thank you for your lovely review! We're delighted to hear that Ciaran and Yasmin made your letting experience seamless and stress-free. It's great to know they were always available to assist and provide valuable guidance. We truly appreciate your recommendation. Best wishes, Cubitt & West
5/5
GoogleWhat an excellent customer service. Since the first day Nichole has been fantastic, understanding our requests and supporting them. She has been in touch regularly, taking feedback and suggesting the right properties, really impressed!
Dear Andrea Thank you for your kind words about Nichole at our Crawley branch. Nichole has been with us for many years and is passionate about giving you the support needed and understanding your requirements. She is delighted with your review. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleGreat and lovely team to deal with. Especially Liam and Lauren, their charisma was outstanding and made it easy for all my questions to be answered in a way thats easy to understand.
Dear Ish It is great to hear from you that our team, were lovely to deal with at Crawley, it is much appreciated. Thank you for taking the time to leave a review. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleOliver Brame showed my wife and I around several houses in the area. Each house he had fantastic knowledge of. He was not only enthusiastic to show us round but also to answer any questions we had. We did end up making an offer on the first property Oliver showed us and we couldn't be happier. His assistance since has been impeccable and welcoming. 5* all round!
Hi Landan, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Oliver, has been and how enthusiastic he was when showing you around several houses. We're delighted to hear how happy you are to have put in an offer on the first property he showed you, and we wish you all the best with it! Best wishes, Cubitt & West
5/5
GoogleWe’ve had such a great experience with cubitt & west, more specifically with Sophie. She has been so lovely and helpful throughout all of our conversations. This is our first time renting through an estate agent & we’ve felt so listened to and at ease with the whole process thanks to her & the rest of her team.
Hi Georgia Thank you for taking the time to leave a review about Sophie in our Crawley lettings. We will be sure to pass on your comments to her. Best wishes Cubitt & West
5/5
GoogleThe lettings team at East Grinstead have provided a great service keeping us in touch at each stage of the process in a timely and prompt way. Having moved from a longstanding agent it has been great to receive this reassurance through seamless service and transparent evidence of commitment to their customers. I can see a team working hard to get it right.
Hi Katharine, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've kept in touch every step of the way. We're delighted that your decision to switch from another agent has been met with reassurance, seamless service and commitment from our team. Best wishes, Cubitt & West.
5/5
GoogleAmazing people working in crawley branch. We rented our 1st house with them in a very simple way. Only problem we faced to receive the keys but Sophie and Ciaran manage everything so calmly and professionally that we are really impressed. Both of them are real diamonds for the company. Thanks to all.
Hi Kalpna, Thanks for your kind review, in particular your feedback for Sophie and Ciaran. We'll be sure to pass this on. With best wishes, Cubitt & West Estate Agents
5/5
GoogleVery professional and polite agency to work with. From the booking to the actual sale of the property, they always very helpful specially Nichole Holland whom, treated us very well and always ready to help us with anything. Will definitely recommend them to family and friends.
Good Morning Daniel, Thanks for leaving us such a lovely review, we really appreciate it. Our goal is to help our customers through what we know can be a stressful time. Many thanks, Cubitt & West
5/5
GoogleReally needed to find a place quickly and they couldn’t have made it easier. Sophie In particular made the process of applying, finding a place and getting moved very easy. Even staying after hours to deliver my keys as my train was late. Highly recommend.
Morning Sam, Thank you for your kind review! We're thrilled to hear that Sophie made the process of finding and moving you into your new place so seamless, even going the extra mile to stay after hours. We truly appreciate your recommendation. Best regards, Cubitt & West
5/5
GoogleGood customer care. Many thanks to Aden Radojevic and team for the great service provided
Dear Kundai Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleVery helpful and professional throughout our search. Thank you very much for the introduction to the brilliant mortgage broker associated with your company.
Hello Gabor, Thank you for taking the time to leave a review! We're thrilled to hear about your positive experience with our team and our mortgage broker. All the best, Cubitt & West
5/5
GoogleLou was fantastic in helping with my purchase of my apartment. Would highly recommend Cubitt & West! The whole team were very helpful. Darren, Liam, Nichole & Dionne all work hard to help wherever they can in Lou's absence.
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
GoogleOutstanding service, very professional, Yasmin within the Crawley Branch has dealt with our tenancy and seen it though to the end. She has answered all questions and put our worries at ease when going through a very stressful time. Highly recommend.
Hi Daniel, Thank you for your lovely review. We're thrilled to hear that Yasmin provided such outstanding service and helped ease your worries during a stressful time. Your recommendation means a lot to us. Best wishes, Cubitt & West Crawley Estate Agents
5/5
GoogleCubit and West sold our house and they were all very professional especially Liam and Lindsay the mortgage advisor who used to work for them, thank you . Also a big thank you to Godfrey, Nicole and Dionne
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleI had a wonderful experience with Yasmin chapmanshe was very helpful throughout my experience Thankyou so much
Hi Sudhisha, Thank you so much for leaving us a stellar review! We'll be sure to pass this on to Yasmin. Best wishes, Cubitt & West
5/5
GoogleI highly recommend Cubitt & West (Crawley). The team have been super and, in particular, Ciaran and Sophie, who handled the rental. They were professional throughout: efficient, responsive, thorough in their work including keeping us up to speed at every stage and incredibly helpful. Ciaran and Sophie are a credit to the Cubitt & West and we are grateful to them.
5/5
GoogleCiaran was very efficient with a re-let of our property! Providing updates throughout!
Dear Nick Thank you for leaving a review! It's great to hear how efficient you found our agent, Ciaran, to be with the re-let of your property. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleSophie helped us so much when sorting out our new rental. She was quick, attentive and helpful with all our questions and really made the process as simple as possible. Cubitt and west you have a great employee!
Hello Hannah, Thank you for your review! We're thrilled to hear that Sophie was able to assist you so effectively with your new rental. It's wonderful to know she made the process straightforward and answered all your questions. We're proud to have her on our team. Best wishes, Cubitt & West
5/5
GoogleI just want to say a big thank you to Sophie for taking care of all process very quick and very efficiently. Sophie is very kind and very polite what an incredible level of service.
5/5
GoogleWe have received a great service from cubbit and west. Brendan in particular has been wonderful, he has put in so much effort for us from arranging our viewings up until post completion, can’t thank him enough for all of his help in finding our home and dealing with all our queries and chasing things for us throughout the process! Thank you very much.
Dear Laura Many thanks for leaving such a great review about Brendan and the team at Crawley. Brendan goes above and beyond to help you find your dream home but doesn't stop there - he makes sure he gets you to the end, whatever hurdles there may be. Good luck in your new home. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GooglePoppy and Aden were great and very helpful throughout the process.
Hi Lewis, Thank you for leaving a review! We're delighted to hear how great and helpful our agent, Poppy, has been. Best wishes, Cubitt & West.
5/5
GoogleFriendly, knowledgeable and reliable. Great service from Cubitt and West, Crawley, all the right information and help when and where you need it and, most importantly, clear communication on all aspects of the process. Very happy with the service, thanks to Brendan, Nichole and the whole team
5/5
GoogleLiam is fantastic, reliable , friendly and very professional. I have sent people to Cubitt and west because of their professionalism and speedy, seamless work. Lyndsey is eager to help, always smiling. Keep it up
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cubitt and West's Crawley office has 378 reviews across 1 platform: 378 on Google.
Cubitt and West Crawley is rated 4.8 out of 5 across all 378 reviews, and 4.8 out of 5 on Google from 378 reviews.
Yes. In The Trusted Agent 2026 awards: Cubitt and West, Crawley won Gold; Cubitt and West, Brighton won Trusted Agent; Cubitt and West, Crowborough won Trusted Agent.
Cubitt and West Crawley, 2/3 Grand Parade, High Street, Crawley, RH10 1BU.
