Trusted Agent profile · Coventry
★★★★★
327 reviews across 3 platforms
51 Winsford Avenue, Allesley, Coventry, CV5 9JG
Tailor Made Sales and Lettings's office in Coventry, at 51 Winsford Avenue, is rated 4.8 out of 5 across 327 reviews on three platforms, including 193 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Tailor Made Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service from Tailor Made Estate Agents! We had a prompt valuation and clear advice on preparing for sale. On the very first day of viewings, they secured a buyer at the full advertised price. The staff are friendly and efficient, including one whose role is liaison with the conveyancing solicitors. This helped speed the process through in record time. Very highly recommended!
5/5
TrustpilotTom and the team really helped us…
Tom and the team really helped us secure the property we wanted by getting ours on the market and sold so quickly (sale agreed within 72hours) and we can't thank them all enough for that.The team have really demonstrated a great example of fantastic customer service and I will be recommending Tailor Made to anyone looking to sell their house! Thank you
4/5
TrustpilotCoventry House Purchase
The team at Tailor Made were friendly and efficient in our recent property purchase through them, as we were buying a part exchange house they were helpful in chasing up the intermediatary company when we had some issues with the seller and making sure we were all on the same page. They were helpful at viewings and generally pleasant to deal with. I still haven't figured out what all the keys we have for the house are for however!
5/5
GoogleExcellently explained, showed us everything to know about the house and was great
5/5
TrustpilotProfessional & Friendly
I had an excellent experience with Tailor Made Sales and Lettings. Special thanks to Georgia, whose professionalism, prompt communication, and friendly demeanour made the process smooth and stress-free. Highly recommend their services!
1/5
Google0 star for the lack of professionalism and communication. Made an offer on the property on harewood road. Completed a L3 survey (the surveyor is a RICs accredited, well qualified &has over 20 years experience) saleslady Victoria didnt take the survey serious. Survey showed numerous urgent attention required such as roof, guttering, main walls & ceilings to name a few. Expressed our concerns regarding these and to negotiate the price to 265k from 285k. You can only go up from 265k if negotiating. which we would have considered if the vendors werent happy with the intial offer. Or even giving us the option to stick to 285k or no sales rather then a direct withdrawal. Was told by Tom , saleslady Victoria and vendors are upset & emotional. If you are emotional about your property perhaps you shouldnt put it on the market. Anyways the freedom of speech act allows me to express and share my experience.So there it is. Will actively avoid purchasing a home through this unprofessional agency.
5/5
GoogleWe recently purchased a house through Tailor Made and we couldn’t be happier with the experience. From start to finish, their team provided exceptional service, guidance, and support, making the entire process smooth and stress-free. The professionalism and dedication of the rest of the team were evident in every interaction. They took the time to understand our needs, patiently answered all our questions, and provided valuable insights that helped us make informed decisions. Their expertise and knowledge of the market were truly impressive. Thank you, Tailor Made for your outstanding work. We are incredibly grateful for your help and support, and we highly recommend your amazing team to anyone looking to buy or sell a home. Sincerely, Laura and Mindaugas
5/5
GoogleVery friendly and someone always available to talk to with and questions or queries.we would highly recommend Tailor Made.
5/5
GoogleThe team at Tailor Made provided excellent service and great value for money when I had to sell my mum's house. They were friendly and supportive, always responded to queries promptly, and worked tirelessly to overcome problems and complete the sale within a short timeframe. In particular, Lorraine in progression was on the phone constantly liaising between buyers, myself and both solicitors to get the job done. Thankyou Tailor Made!
5/5
TrustpilotWonderful team and we have had an…
Wonderful team and we have had an amazingly smooth experience with letting and move in.Liam and Goergia have been very patient with us and have solved all the issues we encountered. James is a great landlord too. I'd definitely recommend their services.
5/5
TrustpilotHow reassuring to find an Estate agent…
How reassuring to find an Estate agent that took all the hassle away. We met Vicky initially ....to discuss our options and she provided us with excellent advice. Selling the house seemed a breeze... they had numerous people lined up a week after putting it on the market. They then advised about which offer to accept and within 2 weeks the "sale was done". Really couldn't be any easier... and for anyone selling a house in the Allesley park area... they have to be "go to" estate agents with some much local knowledge. Many thanks ....
5/5
GoogleVery helpful and very friendly!
5/5
TrustpilotPurchased a Flat though Tailor Made
Purchased a Flat though Tailor Made. Due to several delays from the Solicitors side delaying the completion this transaction would have been quick. Karen was on top of the sale and would update me in regular times with progress. She went the extra mile to get this over the line. Would defo use and recommend in the future.
5/5
GoogleWe was shown around a property by Lisa, very informative and knowledgable.
5/5
GoogleAbsolutely wonderful property viewing today with Lisa and finally hopefully finding my new home thankyou so much for you pleasantness and kindness
1/5
GoogleIf I had an option to give 0 stars, then I would’ve done just that. We viewed a house at the end of last week and was told our offer was accepted late on Friday. We had the deposit needed and was just waiting on our mortgage in principle. As you could imagine with it being the weekend it took a bit longer to get this. My partner rang up on Tuesday morning to ask whether our offer was still accepted and he was told this was. By Tuesday midday we had this paperwork and had sent this through to them (having paid the fees for this too). My partner then received a call to say that they have had another offer and they were now deciding which one to go ahead with. I have never heard of this happening ever, we had given notice to our landlord as they needed to know as soon as possible. And now we’ve just been told a whole day later, that they are going with the other offer. This is so unprofessional and completely unacceptable. We struggled to get calls back even while explaining that we needed to know so we could contact our landlord to withdraw notice. This was important as we’ve got a 10 week old baby, so being potentially homeless is not an option of course!! This experience doesn’t fill me with any hope for future purchases and I will definitely not be considering any properties that they have up for sale again.
5/5
GoogleGreat support and communication from Victoria and Tom with securing our new home! Also helped to give advise throughout the whole process. Would absolutely recommend
5/5
GoogleBrilliant service! Thank you so much
5/5
GoogleThank you for the viewings Lisa, very friendly and helpful.
5/5
TrustpilotBrilliant Geogia
From my first phone call regarding a property to rent Georgia has been fantastic, always on hand to answer any questions I had, nothing to much for her and made the process seemless
1/5
GoogleHad Tailor Made come to value our property in Allesley Park in February 2023. They valued the property at 10% less than other agents. They also valued the house at less than other properties they were selling on the same road in need of extensive renovations. The valuation seemed to be lazy, not specific to the property and without any individual consideration e.g the valuation was printed off before even stepping foot in the property. This came across as quite insulting when someone has this attitude towards your property which you’ve invested time and money into. When viewing properties to buy I have never got a good impression of the owner and found him to be a typical salesman. We used another new local estate agency and had excellent service. Our property sold at 10% more than Tailor Mades valuation within the week.
5/5
TrustpilotAmazing experience with Tailor Made
Amazing experience with Tailor Made - they kept in regular contact with us during the process and have been great at keeping on-top of everything! Big thank you to Georgia and Liam who helped us in this process :)
5/5
GoogleNice place and great service
5/5
GoogleTailor Made were absolutely fantastic throughout the whole process of selling my home, from the initial valuation to the completion of the sale. Tom has put together a highly professional team who helped everything run incredibly smoothly, however it also felt as though they were completely invested on a personal level too and I can’t thank them enough. Brilliant service all round.
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Tell us what you need and we'll put you in touch. Tailor Made Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
