Trusted Agent profile Β· Coventry

Shortland Horne Coventry reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

388 reviews across 3 platforms

306 Walsgrave Road, Coventry, CV2 4BL

Shortland Horne's office in Coventry, at 306 Walsgrave Road, is rated 4.6 out of 5 across 388 reviews on three platforms, including 188 Google reviews rated 4.6.

Google logo

4.6 / 5

188

Reviews on Google

This office

Facebook logo

4.6 / 5

39

Reviews on Facebook

This office

Trustpilot logo

161

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great staff who were very positive and…

Great staff who were very positive and professional when selling our house. Would use thrm again and recommend them to anyone wanting to move. They were brilliant.

Ken Β· 30 March 2026

5/5

Google

Highly recommend Shortland Horne! The team were professional, efficient and a pleasure to deal with throughout the process. Many thanks to the whole team, particularly Rich, Sue & John.

Donna Β· 17 June 2022

Agent replied Β· 16 June 2024

Thank you Donna, the team here are very grateful.

5/5

Google

Shortland horne were excellent in helping me purchase our new house. Sue Costello was absolutely amazing in helping us. She was relentless in chasing our solicitor and our buyers solicitor to enable our move to progress in a timely manner. Would definitely recommend shortland horne and especially Sue to anyone who was looking to move.

Dale Β· 27 December 2022

5/5

Google

Shortland Horne, and specificall Sue and Richard, were working with us to complete the purchase of a house on their books, due to many factors this was not always as straight forward as it could have been (what with 2020, pandemic etc) but always Sue and Richard were professional, responsive and courteous. Always available to us and happy to resolve challenges and chase outstanding issues. Recommended.PositiveProfessionalism

Gareth Β· 17 June 2021

5/5

Google

Can’t Recommend Shortland Horne enough. Richard and the team a great and are dedicated in getting a viewers through the door followed by a quick sale! All in all a great service and stress free …

Martin Β· 16 April 2024

5/5

Trustpilot

Super polite and helpful

Paige was so helpful when we were asking about rentals. We called up keen to go on the mailing list and she was so polite from the start and we are excited for our property hunt with her guiding us.

Kate Β· 9 January 2024

5/5

Trustpilot

Super polite and helpful

Paige was so helpful when we were asking about rentals. We called up keen to go on the mailing list and she was so polite from the start and we are excited for our property hunt with her guiding us.

Molly Β· 9 January 2024

5/5

Google

We used Shortland Horne to buy our new home. Sue was so friendly and professional. She always contacted us regarding updates and was so supportive when we struggled having communication with our solicitors. It was so nice to have someone like her to speak to :) thankyou Sue

Danielle Β· 17 June 2023

5/5

Google

Thanks to Sue & Team we were finally able to get into our new home. We had an unexpected journey, it wasn’t linear by any means, however the communication with Shortland Horne was 10/10. …

Hayley Β· 16 April 2024

5/5

Google

Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would definitely recommend.

Comrie Β· 17 June 2022

5/5

Google

Just completed on the sale of my house, customer service was faultless. Rich and Sue were prompt in responding to emails, provided an accurate evaluation of the property and supported in liaising with the buyer to push the sale on when slow solicitors were delaying the process.

Josh Β· 17 June 2023

5/5

Trustpilot

Amazing team I have seen serval reviues…

Amazing team I have seen serval reviues before and the bad once are wrong , ok some do not get the house but you ppl need to understand is nothing to do with agancy is lanlord decision. I had amazing service from Laila and Page informed me whole steps tried to find me a good housing helped me with application showed me properties with no issues explained all from step by step. I ask a lot of questions πŸ™ˆ and they answered and informed me with no issues at all . Perfect agancy even if I will not get a house I still with pleasure recommend this agancy they care about ppl not numbers :)

Amanda Β· 15 May 2024

5/5

Google

Sue, Richard and the team did exactly what they promised to do which was to sell our house as quickly and to a professional standard. Any query however trivial was answered promptly. I cannot praise Shortland Horne enough. I would recommend Sue and the team anytime.

Grace Β· 17 June 2023

5/5

Google

Great service and great staff. Really positive when selling our house. Would use them again without a doubt. Brilliant and thankyou.

Joken Β· 2 April 2026

4/5

Trustpilot

Thank you to Leah in the lettings…

Thank you to Leah in the lettings office for dealing with our maintenance issue quickly and effectively. Great communication to us and our tenant and the problem was resolved as quickly as could have been!

Jim Β· 9 February 2024

5/5

Trustpilot

A professional service for landlords

I am very impressed with the property management service provided. Clear communication throughout, easy and quick solutions to any hurdles, and overall very professional interactions with all staff members I spoke to. They were able to make the whole experience as stress free as possible.

Nicholas Β· 4 August 2025

5/5

Trustpilot

Good experience

Best estate agents I've used. Laila was very proactive and helpful in answering all of my questions.

Skye Β· 27 November 2024

5/5

Google

All the staff at Walsgrave Road were absolutely fabulous, nothing was too much trouble sold my house within a week. The staff are very very friendly, helpful and answered any questions I had immediately. I can highly recommend this branch for their efficiency

Pauline Β· 17 June 2023

1/5

Trustpilot

Very Poor communication

Advertising a property that’s not actually available for purchase. We made an offer after viewing and it took a whole week to be told they already have a buyer in place. Very Poor communication.

Barron Β· 14 November 2025

5/5

Google

We recently purchased a property through Shortland Horne. Sue was fantastic through the whole process going above and beyond what was required. We lost our buyers at various stages and each time rather than automatically re-list the property she thought for us as buyers. I can not recommend them highly enough and will certainly use them again going forward

Tony Β· 17 June 2021

5/5

Trustpilot

Fabulous service

Thank you to Paige for taking the time to meet myself and my husband several times for viewings on a property. Highly recommend Paige and the wider team at Shortland Horne. First class service.

Lauren Β· 8 January 2024

5/5

Facebook

I would like to thank Andrew Griffin, Linda Maxwell and the team for their caring professionalism when selling my house. They eased the stress of marketing and selling at a competitive price in a timely manner to enable me to start my life afresh. I cannot thank them enough and would recommend anyone wishing to sell their house to contact Shortland Horne for the excellent service they offer

Jan Β· 8 July 2017

5/5

Google

Sue/Richard and the team have much knowledge in the area and kept us in the loop all the way throughout our sale from the first visit to completion day Would definately recommend to speak mwith them if you are thinking of selling

Mark Β· 17 June 2023

5/5

Google

Having never gone through a house sale previously I was expecting a slow and painful process when selling a home for my family but Richard and the team have been amazing. Always kept me up to date, delivered on promises and we're generally …

Rachel Β· 16 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Shortland Horne's Google reviews
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