Trusted Agent profile · Coventry, West Midlands
Verified
★★★★★
114 reviews across 1 platform
221 Albany Rd, Earlsdon, Coventry, West Midlands, CV5 6NF
Part of Payne Associates, see every office.
Payne Associates's office in Coventry, West Midlands, at 221 Albany Rd, is rated 4.9 out of 5 across 114 reviews on 1 platform, including 114 Google reviews rated 4.9.
Coventry estate agents Payne Associates are leading independent estate agents with five offices across the city. Our branches are in prominent and busy locations at 20 New Union Street, City Centre, 165 Daventry Road, Cheylesmore, 312 Walsgrave Road, Walsgrave , 221 Albany Road, Earlsdon and 229 Kenilworth Road, Balsall Common. We offer all traditional estate agency services but with a modern and forward thinking philosophy utilising the latest technology where possible, but retaining the personal approach and professional standards for which we have become renowned. We believe that our coverage and experienced team are unrivalled within the city enabling clients to confidently entrust us with their property matters. Find out more at paye-cov.com
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GooglePayne Associates in Earlsdon were fantastic with the sale of my local property. Liz and Melanie were very professional and diligent at their tasks. Their communication between the seller, buyer and solicitors was efficient and reliable. I strongly recommend this company if you are considering selling a property.
5/5
GoogleWe used Payne’s to sell our second home - and I couldn’t rate them high enough. From the valuation all the way through to completion of sale, Aaron always kept us in the loop, and unlike other estate agents we never felt pressured into making decisions quickly. When ever we had questions there was always someone to help and ease our worries. I would highly recommend these to anyone wanting to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA full and professional service from start to finish under quite difficult conditions. Payne Associates helped push the completion through and without them pushing the rest of the chain, we would have really struggled to complete in time. An excellent service!
Thank you John for taking the time to provide us with such a comprehensive review of your experience. I am delighted to hear that you were happy with the service you received from John and the team at our Earlsdon Office. We hope you are loving you new home in Earlsdon and if I can help further please do let me know. Thanks. John Payne
5/5
GoogleWe recently completed a sale and purchase with the sale side through Payne's. The chain was huge and many of the other agents were completely useless, however our agent from Paynes, Siobhan, clearly put in a huge amount of effort chasing down the weak links and driving the process forwards. I am completely satisfied that we chose to use Payne's rather than a cheaper alternative - we absolutely got what we paid for. Professional service, high quality images in the adverts, fast responses to queries and issues. If we had chosen a cheaper agent I am 100% sure the sale and purchase would have fallen through.
5/5
GoogleMy mum used Paynes estate agents to buy a property, and the service she received from viewing the property to completion was fantastic. Vicki especially was always only a call away and her communication and reassurance was brilliant. Would highly recommend and be very happy to use them again in future if needed.
5/5
GoogleAlways helpful & considerate whatever the questions. Good to know that experienced people are around during such a big sale/purchase Would recommend
5/5
GoogleThe team at the Earlsdon office have been amazing during my purchase. Friendly, accommodating and kept me updated at every step.
5/5
GoogleLiz was so helpful and understanding while we were putting our dad's house on the market. We were kept informed and the house sold with no problems. Thanks for all of your help Liz.
2/5
GoogleHad no frequent updates I had to call them in order to know what was going on. On the week of exchange we was told that there was a break down in sellers relationship and one of the co owners were now in Australia. The branch was well aware of this and did not tell me from the start. Then to be told the co owner that was in Australia the branch did not have there ID. Well I know estate agents should not list property without signed consent and I'd from both owners this is illegal for money laundering purposes.This delaid the exchange for three weeks unfortunately. So there fore for a so called Agent with good reputation play these tactics is wrong. We did complete in the end so not a total disaster I feel the staff held back from giving basic info in order to make the sale go through because if we were told from the start we never would have went through with sale.
5/5
GoogleDealt with the a sale and purchase for us. Vicki and Aaron were very professional, helpful & knowledgeable throughout. Superb, thanks
5/5
GoogleI had a good experience of buying a house. Staff were very supportive.
5/5
GoogleFriendly and helpful support whilst buying a property. Helped to ensure process was nudged along to succesful conclusion.
Thank you Mark for taking the time to provide us with a review of your experience. As always I am delighted to hear how the team supported you during the purchase of your new home and how happy you were with the service you received from the team at our Earlsdon Office. We hope your loving your new home and look forward to seeing you soon. Thank you. John Payne
5/5
GoogleWe recently purchased a property through Payne Associates and we were delighted with the way Melanie helped us. She kept us up-dated and helped a great deal when our Solicitor when off ill. She did a lot of chasing, over and above what was required. I think I have spoken to most of the staff at Earlsdon branch (sorry!) and they were all super. Thank you. Highly recommend.
5/5
GoogleWe can't speak highly enough of the service we received. We don't live in Coventry and the whole sale was managed by Payne's who went far above and beyond the call of duty.
Thank you so much for your kind comments, we always strive to give the best possible service and know how important it is for sellers who are not living in the property to be kept fully informed at all times. It was a pleasure dealing with you, from all the team at Earlsdon.
5/5
GoogleExcellent service. Everyone went the extra mile in a difficult purchase. Thanks Liz, Melanie, Holly and Charlie
5/5
GoogleI had an absolutely fantastic experience on both my sale and purchase. Payne Associates were easy to contact and very helpful. I would definitely recommend them to others.
Thank you for the lovely review Mrs Davoille, we hope you're all settling into your new home and hope to deal with you again in the future. Liz and the Team
4/5
GoogleCouldn’t have asked for a better transaction. We bought a house through Paynes & they were so professional. They kept in touch with us the whole time, keeping us updated at various points. I would definitely use them again when buying or selling property.
5/5
GoogleVery friendly and responsive service - a pleasure to deal with.
Thank you for the lovely review. All of us at the Earlsdon Office hope you enjoy your new home, and please remember to pop in to say hello and have a coffee.
5/5
GoogleWe had quite a traumatic time selling our house through no fault of Paynes and the whole way they were very supportive, reassuring and attentive. Highly recommend the Earlsdon branch for anyone looking to move house. 👌PositiveResponsiveness
5/5
GoogleA very professional, approachable and always responsive team. It was a pleasure finding my new home with great support from my Real Estate agent Rob and Mia. Thank you again SharonPositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePayne's were absolutely excellent in helping us find our new home. The had great local knowledge and were provided us with excellent information and guidance when we were considering our options. They were honest and professional without the usual games you get with some estate agents! Highly recommended!
5/5
GoogleExcellent service for property purchase, will definitely consider again.
4/5
GoogleWe bought a house through Payne Associates. Every time I called them they were very helpful and quick to respond to queries and They managed the relationship between us and the sellers very well.PositiveResponsiveness, Professionalism
5/5
GoogleFrom initial meeting and valuation through the viewing process to our own purchase, Payne Associates were always professional and helpful, and took much stress out of the process. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Payne Associates's Coventry office has 114 reviews across 1 platform: 114 on Google.
Payne Associates Coventry is rated 4.9 out of 5 across all 114 reviews, and 4.9 out of 5 on Google from 114 reviews.
Payne Associates Coventry, 221 Albany Rd, Earlsdon, Coventry, West Midlands, CV5 6NF.
