Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWOULD HIGHLY RECOMMEND PAYNE ASSOCIATES - EARLSDON!! We have just brought our house through Payne Associates - EARLSDON and we had a very positive experience. Vicki Durham was very professional and was extremely good at communicating with us every step of the way, even through the tough times. We would definitely use this company again if we brought a property in the future.
Natalie · 20 March 2022
Agent replied
Thank you for your kind words and gift. We hope enjoy your new home, and look forward to seeing you in Earlsdon soon. Vicki.
★★★★★ 5/5
GoogleI bought a house using these estate agents and they were fantastic, the lady who we met to show us round was really polite and friendly and did a great job of selling the house but not at all being pushy or forward. But really the estate …
Michael · 22 August 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience from the viewing right through to completion. It's great to know our team made you feel comfortable and supported, and we’re especially … More
★★★★★ 5/5
GoogleEveryone is super friendly especially Liz!
Anisha428 · 28 May 2025
Agent replied · 20 March 2026
Thank you for your kind review! We're so pleased to hear you found everyone friendly, Liz will be especially happy to get a special mention! If we can help with anything else in the future, don’t hesitate to get in touch.
★★★★★ 5/5
GoogleThe team has been brilliant from start to end! It was tough to get over the line but Vanessa and Vicki were patient and always willing to help and advise along the way. Very happy with the service, thank you all!
HANAN7777777 · 20 March 2025
★★★★★ 5/5
GoogleGreat experience dealing with Vicki and co.
Highly recommend
Donna · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your kind words and recommendation. It was an absolute pleasure assisting you, and we’re delighted to hear you had a great experience with Vicki and the team. We really appreciate your support and look forward to helping you again in the future.
★★★★★ 5/5
GoogleSold through John Paynes Earlsdon & cant recommend them enough. Professional , efficient, excellent communicators , personable & they go above & beyond . A particular shout out to Vanessa who made the whole process stress free.
Debbie · 20 March 2025
★★★★★ 5/5
GooglePayne’s (Earlsdon Office) provided an excellent professional service in helping us buy our first home.
We have dealt with various estate agents in Coventry during our house search of 9 months. We can confidently say that Paynes were easily one of the best.
They were always quick to arrange viewings and helped us secure our offer on the house. Every contact with the team has been positive and efficient. Molly, Sarah and especially Vicki kept us informed throughout and took on board all of our instructions. We would definitely recommend them to anyone!PositiveResponsiveness, Quality, Professionalism
A · 21 June 2022
★★★★★ 5/5
GoogleThank you for a great experience! Always one of the most stressful things in life, but the team were extremely professional & kept me updated all the way until completion & even sold my house over the asking price!
Wouldn’t hasten to use or recommend Paynes Estate Agents
D · 20 March 2022
Agent replied
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the team at our Earlsdon Office and if we can help further please do let me know. Thank you. John Payne
★★★★★ 5/5
GoogleThe team at Payne were superb and I can't fault the service and support provided throughout the purchase of my property. Special thanks to Vicki, who went over and above to ensure everything went as smoothly as possible. A really positive experience - thank you!
Sophy · 20 March 2022
Agent replied
Thank you Sophy for leaving us a 5* review. We are really happy that you were pleased with the service you received from Vicki and the team at our Earlsdon Office. Good luck with your new home and if we can help further please do let me know. Thanks you. John Payne
★★★★★ 5/5
GoogleStaff so friendly polite and professional would definitely buy a house through them
Matt · 20 February 2026
Agent replied · 22 April 2026
Thank you Matt for your kind words.
We’re so pleased to hear that you found our team friendly, polite and professional, that’s exactly the service we strive to provide.
We’d be delighted to help you with your next purchase when the time comes. Thanks again for your support.
John Payne 🏠
★★★★★ 5/5
GoogleVanessa, Vicki and the team here have been fantastic, after a poor experience with a different agent locally. The communication, help with queries and questions was excellent. My purchase went very smoothly and I'm very happy with my new property. Thanks team.
Stuart · 23 September 2024
★★★★★ 5/5
GoogleA great experience form start to finish. Really friendly, knowledgeable and helpful team who made the whole process so much easier for me. Thank you!
Amy · 20 October 2025
Agent replied · 20 March 2026
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you had a great experience from start to finish. Our team always aims to be friendly, knowledgeable and supportive, so it’s wonderful to know we helped make the process easier for you.
Thank you again for your kind words, they’re truly appreciated by all of us at John Payne Estate Agents.
★★★★★ 5/5
GoogleA great service from the start especially as it is lockdown and Covid. We sold our flat as we have moved back home to NZ. Paynes were really helpful as they managed all the viewings after we left and also let a couple of folk in to remove bits of furniture! UK conveyancing is nailbiting and tense, not straightforward at all, but Paynes made their bit easy and they are good value. Many thanks to Vicki, Molly, Aaron and team. Recommended
Alison · 25 April 2021
★★★★★ 5/5
GooglePaynes produced an excellent brochure and found us a buyer within one week. There were some administrative and legal hurdles, but Donna and Vicki managed everything with efficiency and courtesy. They kept me informed every step of the way. If you need an estate agent, I highly recommend Paynes in Earlsdon, Coventry.
Diana · 17 September 2019
Agent replied
Dear Diana, it was a pleasure to help you with the sale of your home, we are always striving to make sure we are delivering an excellent service and your feedback is invaluable. Thanks again and best wishes, Donna and all the team at Earlsdon.
★★★★★ 5/5
GoogleService and approach was wonderful and friendly from beginning to end. Constant updates. Queries answered promptly.
Would definitely use these again. Thank you!
Angela · 20 October 2025
Agent replied · 20 March 2026
Thank you so much for your lovely review. We’re delighted to hear that you found our service friendly and supportive from start to finish. It’s great to know that our regular updates and prompt responses helped make the process smooth for you.
We truly appreciate your kind words and your willingness to use us again in the future. Thank you once again from all of us at John Payne Estate Agents.
★★★★★ 5/5
GoogleFabulous estate agents and team. Fast and smooth purchase of my property, would highly recommend x
Sarah · 20 November 2025
Agent replied · 20 March 2026
Sarah, thank you so much for your wonderful review. We’re delighted to hear that your purchase was handled quickly and smoothly, and we truly appreciate your recommendation. It was a pleasure assisting you with your move.
Thank you again from all the team at John Payne Estate Agents.
★★★★★ 5/5
GoogleEvery contact with the team has been positive and efficient. Aaron, Molly, Sarah and especially Vicki have kept me informed every step of the way. A great team with a great ethos. I would definitely recommend them to anyone!PositiveResponsiveness, Professionalism, Value
Graham · 21 June 2021
Agent replied · 20 June 2024
Dear Mr Smith, Many thanks for your kind review. I am pleased we were able to facilitate such a smooth sale for you, especially not been local. Thanks again and best wishes, Aaron and all the team in Earlsdon.
★★★★★ 5/5
GoogleDealt with my house sale professionally and efficiently. Played an important role in coordinating and chasing solicitors after sale agreed. Very pleased with the service.
K · 20 July 2025
Agent replied · 20 March 2026
Thank you so much for your kind words and positive review. We're delighted to hear that you were pleased with our service and that we could support you through the sale process. Keeping things moving after the sale is agreed is something we … More
★★★★★ 5/5
GoogleIt was great working with Liz - the Sales Manager - with regards to selling my property. The property was part of a housing association which brought it's many foibles. In one particular instance I was really struggling with information from my Solicitor and Liz showed immediate empathy and genuine concern for my predicament and offered to contact the housing association on my behalf. Liz was able to use her experience and knowledge of these types of contracts to sort out the problem, which was a massive relief to me. At the time I thanked her for having gone the extra mile and she continued to do the same throughout the rest of the sale through to completion. A 5 star customer experience.
Nick · 25 June 2016
★★★★★ 4/5
GoogleDuring the whole process of selling my property the team at J Payne were pleasant, attentive, informative, and professional. Would recommend them to sell your property
Brian · 20 June 2025
Agent replied · 20 March 2026
Thank you for your kind review! We're so pleased to hear that you found the team pleasant, attentive, and professional throughout your sale. We really appreciate your recommendation and wish you all the best for the future!
★★★★★ 5/5
GoogleExcellent, professional service from Vanessa and the team, always work really hard to secure purchases and sales
C · 20 March 2025
★★★★★ 5/5
GoogleThe best experience from beginning to end, Vicki and the team kept us posted from initial instruction through to completion and provided the best possible customer service.. Would highly recommend Paynes
Emma · 20 March 2022
Agent replied
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vicki and the team at our Earlsdon Office and if we can help with anything in the future please please do let us know. Thanks. John Payne
★★★★★ 5/5
GoogleAS always your service is always impeccable. Everyone I speak to is pleasant and I am kept fully informed of everything as it happens.
I would always recommend your company.
Viv Allen
Stew · 20 March 2025
Agent replied · 20 March 2026
Thank you for taking the time to provide us with such a lovely review of your experience. I was delighted to hear how happy your were with the service you received from the team at our Earlsdon Office. Thank you John Payne.
★★★★★ 5/5
GoogleJust what you need when selling a house. Always a pleasure to talk to and very helpful with the whole process. Certainly helped me stay sane in the final stages.
Chris · 20 March 2025
Agent replied · 20 March 2026
Thank you for your lovely review. We’re so pleased to hear that our support helped make the process smoother for you, especially during the final stages. It was a pleasure working with you, and we truly appreciate you choosing John Payne.
Warm regards,
John Payne Estate Agents
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