Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen I was looking for an agent to sell my flat I considered a number of options within Earlsdon. I chose Payne Associates because they had excellent local knowledge, strong communications and had a clear idea of how to pitch my property to the market. I was not disappointed with my choice. Payne Associates' photographs were of a high standard, the use of a video tour was a real strength and they continued to stay in regular contact, including post-offer acceptance.
If you are looking for a professional estate agents, with knowledgeable staff, excellent quality marketing, good communications and competitive fees then do not hesitate to select Payne Associates.PositiveQuality, Professionalism
James · 26 August 2021
Agent replied · 24 June 2023
Dear Mr Malcolm, many thanks for your review. We do pride ourselves on our local knowledge and quality marketing. I hope that you managed to settle into your new area! Best wishes, Aaron and all the Earlsdon team.
★★★★★ 5/5
GoogleI have been very pleased and impressed by the service I received from Payne’s, Earlsdon branch.Vicky in particular has been most supportive through a long and protracted process and has regularly updated everyone involved in the chain. A previous agent I had used, in contrast, had not shown the slightest interest in securing a sale and had made me feel I was being an inconvenience!
Vivien · 20 March 2023
Agent replied
I was delighted to read your review of your experience whilst dealing with my Earlsdon Office, and especially how well Vicki supported through the whole process. If any of the team at our Earlsdon Office can help with anything in the future please let us know. Thank you again. John Payne
★★★★★ 5/5
GooglePayne’s were really helpful in helping me buy my first home, I had a great experience with Vicki and the team. They were quick to arrange a viewing and helped me secure my offer on the house. They were really proactive in chasing solicitors when they weren’t responding. I will definitely use them in the future- thanks for you help.PositiveResponsiveness, Quality, Professionalism
Olivia · 21 June 2021
★★★★★ 5/5
GoogleMade the sale easy. Great staff!
Karen · 20 October 2025
Agent replied · 20 March 2026
Thank you for taking the time to leave a review. We’re really pleased to hear that the sale felt easy and that you were happy with our team. Your feedback is greatly appreciated, thank you from all of us at John Payne Estate Agents.
★★★★★ 5/5
GoogleWe had a great experience selling our home with Payne Associates, Earlsdon.
The entire team were really friendly and helpful throughout the entire process. They were knowledgeable about the area and gave us some great tips for getting the most from the photos/viewings.
They sold the house fast and then were instrumental in moving the process along and liaising with solicitors and the buyers.
They made the entire process as stress free as possible. Thankyou so much.
Janine · 7 May 2021
Agent replied
Dear Janine, thank you so much for your lovely review. I am pleased we were able to move you and your family to hopefully your dream home! Best wishes, Aaron and all the team in Earlsdon.
★★★★★ 5/5
GooglePayne’s were great at selling a complicated house. Kept us informed with progress and tweaked details to get the right result. All their staff, Donna, Siobhan, Aaron were very helpful.
Ann · 16 November 2020
Agent replied
Dear Ms Weitzel, thank you very much for your kind review. We finally got there in the end! All the best, Aaron and all the team at Earlsdon.
★★★★★ 5/5
GoogleFrom start to finish this was excellent service. Staff were really friendly and kept me informed throughout.
Special thanks to Vicki who pushed the sale through despite setbacks.
Cathy · 20 March 2024
★★★★★ 5/5
GoogleWent above and beyond to get the sale completed. Totally recommended.
Brian · 20 June 2025
Agent replied · 20 March 2026
Thank you for your kind words and recommendation! We’re really pleased we could go the extra mile to get your sale completed. Wishing you all the best for the future!
★★★★★ 5/5
GoogleExcellent professional service and communication from valuation to sale completion from all staff. Special thanks to Donna and Siobhan for their local market knowledge, advice and experience.
Frederick · 17 September 2019
Agent replied
Dear Mr Browning, thank you so much for your kind words and excellent review. We are always so pleased to receive positive feedback and it has been our pleasure dealing with you and helping find a buyer for your lovely property in Earlsdon! Best wishes Donna, Siobhan, Sarah and Sinead at the Earlsdon Office.
★★★★★ 5/5
GoogleI would definitely suggest using Payne Estate Agents for any transactions in the Earlsdon area; they are far better than another agent which whom I tried and failed to sell my house. They are friendly, efficient and helpful.
Use your brain, buy/sell with Payne, keep yourself sane, you will gain, no money down the drain!
Evan · 20 March 2023
Agent replied · 24 June 2023
Mr Stewart, I was delighted to read your review of your experience whilst dealing with my Earlsdon Office. We pride ourselves on offering all of our clients the best possible service and so it was great to hear how helpful and friendly you found us. If any of the team at our Earlsdon Office can help with anything in the future please let us know. Thank you again. John Payne
★★★★★ 5/5
GoogleWhat an amazing service from start to finish! Great team, friendly and very efficient!! Would highly recommend!
Victoria · 20 March 2025
Agent replied · 23 December 2024
Thank you for taking the time to review your experience of selling your home with us. I am delighted to hear how happy you are with the service you received from Vanessa and the team at our Earlsdon Office. I would like to wish you and your family a Merry Christmas and a Happy New Year in your new home ! Thank you again. John Payne
★★★★★ 5/5
GoogleBrilliant estate agents Vanessa could not have done more for us.
Matt · 20 May 2025
Agent replied · 20 March 2026
Thank you for your kind words and recommendation! Vanessa will be delighted to hear your kind words. Wishing you all the best for the future!
★★★★★ 5/5
GooglePurchasing a home is a long and unnerving experience with a lot of uncertainty but Payne has made this go as smoothly as possible.
From the start of the journey the provided timely updates and nearly always responded to emails within 24 hours.
Would recommend and use again in the future.
Thanks!
Dwain · 20 March 2023
Agent replied
Thank you Dwain for taking the time to provide us with such a great review of your experience when buying your new home through us. I am delighted to hear that you were happy with the service you received from the team at our Earlsdon Office. We hope your loving your new home and look forward to seeing you soon. Thank you. John Payne
★★★★★ 5/5
GoogleWe are really pleased with the service from Paynes. They are very helpful and responsive and helped us find our lovely home very quickly. Would definitely recommend them. Sarah, Vikki and Molly were who we dealt with and they are all professional and very hardworking.PositiveResponsiveness, Quality, Professionalism
Bethany · 26 August 2021
★★★★★ 5/5
GoogleExcellent service from a very knowledgeable and professional team. Highly recommend
Bob · 20 March 2025
Agent replied · 23 December 2024
Thank you for taking the time to review what a great experience you had dealing with us. As always I am delighted to hear how happy you are with the service you received from the team at our Earlsdon Office. Thank you again. John Payne
★★★★★ 5/5
GoogleI would like to say huge thank you to Melanie and her team at Payne Associates - Earlsdon office. I would have never completed my purchase without Melanie's hard work. I was very impressed by the helpful and intelligent advice and support. I couldn't be happier with the service that was provided.
Highly recommend !
Vaiva · 25 June 2017
★★★★★ 4/5
GoogleGiven covid restrictions and viewings being a problem I was able to work with Paynes though I personally conducted all viewings on behalf of Paynes.. Actually enabling myself to give a personal account of the home. Sale eventually went through and thanks to Sarah, Vicki and staff.
Steve · 2 March 2021
★★★★★ 5/5
GoogleA brilliant team from start to finish. Really looked after me as a client as I lived a distance away from the house. Great at helping me find local tradesmen to sort a couple of issues.
First class service .
Marian · 20 March 2025
★★★★★ 5/5
GoogleVery helpful, made selling experience go smoothly.
Mike · 20 March 2025
Agent replied · 20 March 2026
Thank you for taking the time to provide us with a review of your experience when selling your home with our Earlsdon Office. I am delighted to hear that you were happy with the service you received from all the team. The John Payne Team.
★★★★★ 5/5
GoogleI found the process of selling my house through Payne Associates really straight forward. They were so professional from beginning to end, making the sale a stress-free experience. I highly recommend Payne Associates and will not hesitate to use them again in the future.
Shirley · 20 March 2023
Agent replied
We really appreciate you taking the time to provide us with such a glowing review of your experience selling your home with us. As always, I am delighted to hear that you were happy with the service you received, and that the sale was dealt with in a professional manner which is something we pride ourselves on. Thank you again and if we can be of any help in the future, please do let myself or the team. John Payne
★★★★★ 5/5
GooglePayne's have handled two sales for me during the pandemic and have always been professional, polite, communicative, responsive and got the job done. From the valuation to completion, they have always been complete professionals and maintained very high standards in the face of a challenging time.
Would highly recommend both the Earlsdon and Walsgrave offices.PositiveResponsiveness, Quality, Professionalism
A · 21 June 2021
Agent replied · 20 June 2024
Dear Ms Adamson, many thanks for your kind words. We are pleased that we were able to reach completion on multiple properties for you. All the best, Aaron and all the team at Earlsdon.
★★★★★ 5/5
GoogleThe service from Payne Associates has been excellent, both in terms of our purchase and sale. Liz, Mel and the rest of the team kept us up-to-date with all aspects of the process and chased when necessary. Having lost a sale and purchase (with another agent) last summer it has been a lengthy experience but made much easier by your help and support. Thank you!
Richard · 17 September 2016
Agent replied
Thank you for taking the time to leave us a Google Review, we’re delighted you’re pleased with our service and we hope you’re happy in your new home.
Liz and The Team
★★★★★ 5/5
GoogleSelling my house through Payne was a real pleasure, from beginning to end. They reacted quickly to my initial email inquiry, communicated through the entire process, helped with any issue that emerged, and were incredibly flexible. Highly recommended in all aspects.
Joachim · 20 March 2023
Agent replied
Thank you for taking the time to review your experience of selling your home with us. I am delighted to hear how happy you are with the service you received from the team at our Earlsdon Office. I would like to wish you all the best and if we can help with anything in the future please do not hesitate to contact us. Thank you again. John Payne
★★★★★ 5/5
GoogleThe team at Payne’s have been first class and delivered not only the professional service I would expect but also combined this with being very friendly and helpful. Aaron and Molly looked after us very well at the viewing stage (which I am delighted to say was brief) and the service we received from Vicky post offer has been, and continues to be, nothing short of outstanding. You can’t beat a personal service and this is exactly what you get with Payne’s.PositiveResponsiveness, Quality, Professionalism
Sheila · 21 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
