Trusted Agent profile · Coventry

Maison Estates Ltd Coventry reviews

★★★★★ Excellent

422 reviews across 3 platforms

4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR

Maison Estates Ltd's office in Coventry, at 4 Hearsall Lane, is rated 4.7 out of 5 across 422 reviews on three platforms, including 410 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Maison Estates Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

My friend and I had a great experience working with Maison Estates to find our new home. Jay and Jessica were really helpful during the whole application process and in creating a break clause in our contract.

Haizaceyyy · 22 August 2024

Agent replied · 23 October 2024

Welcome to your New Home with MAISON Estates and Thank You for taking time to write a positive testimony of your experience which has been relayed to Jay and Jessica. Regards, Sanjay Panchal

5/5

Google

Maison Estates are a cut above the rest. I had an excellent experience with Maison Estates. Jai from the Lettings team worked incredibly fast in finding the perfect property for my family within just a week! His efficiency and attention to detail were impressive, and he had selected a home that perfectly suits our needs and is conveniently located close to my place of work and my daughter's school. I can't recommend them enough to anyone who wants a hassle-free and speedy home search. Great job, Jai! Keep it up!

Audrey · 1 November 2024

Agent replied · 9 December 2024

Dear Audrey, Welcome to MAISON Estates and Thank You for taking time to submit a positive Testimony of our service. We wish you all the best in your New Home. Kind Regards, Sanjay Panchal.

5/5

Google

I cannot recommend Gerda highly enough. From our initial meeting, I have been so impressed with her professionalism, knowledge, and communication. The whole process was very smooth thanks to Gerda and it was always easy to get in touch with her any time I needed help or advice. Thank you!

Kamil · 12 November 2023

Agent replied · 11 June 2024

Thank You Kamil for your kind feedback which has been relayed to Gerda. We are very appreciative for you taking the time to write the testimonial. Regards, Sanjay Panchal

5/5

Facebook

We have now used Maison Estates twice. We have found them friendly and very professional. Everything from the initial visit, photos and property details were excellent. This led to early sales of both of our properties in Hinckley. Unfortunately, on our second sale we had a difficult chain. Ben was very helpful and diligent chasing through the issues lower in the chain, through to exchange and completion. We would highly recommend Ben and his team, thank you

John · 4 February 2024

5/5

Google

After the issues were properly discussed, we’re happy with the continuous concern and updates provided by our property agent. The progress has been reassuring, and most of the previously mentioned issues have been resolved nicely. We appreciate the effort and responsiveness throughout the process.

Parmita · 30 November 2025

Agent replied · 28 December 2025

Thank You Parmita for your positive feedback and custom so far. Kind Regards, Sanjay Panchal

5/5

Google

Maison estate made our apartment rental a very pleasant experience. They were very professional with excellent communication and customer management. A very special thanks to Jay and Jessica for all the help during the whole process. There hard work ethics, integrity and honesty are very much appreciated and respected. Highly recommended!

Jyoti · 13 September 2023

Agent replied · 11 June 2024

Thank you Jyoti for your positive Testimony which has been fed back to our Lettings Team. Also, welcome to your New Home with MAISON Estates. Kind Regards, SanjayPanchal

5/5

Google

I met Mr Patel at the viewing and he was absolutely wonderful, and professional. Lee and Gerda were also very helpful through the process till I was handed the keys. I can’t thank the team enough and I would recommend maison estate to anyone looking to rent a house. They are absolutely the best!!!

Folashade · 10 June 2023

Agent replied · 11 June 2024

Dear Folashade, Welcome to you new Home with MAISON Estates and Thank You for your positive testimony of service which has been relayed to the Team. Kind Regards, Sanjay Panchal.

5/5

Google

We moved to a house managed by Maison Estates in Coventry. Jay and Jessica were really helpful. They made everything easy from finding the home to moving in. We're really happy with their service and would tell others about Maison Estates. Thanks, Maison Estates Team!

Deepa · 11 January 2024

Agent replied · 11 June 2024

Welcome to your New Home Deepa and Thank You for your positive testimony and custom. Kind Regards, Sanjay Panchal.

5/5

Google

We are living in Coventry and renting one bed house with Maison estate. They are very good with service and recently had issue with spring bed and requested to replace it and SAB helped us quickly fix the issue and get new mattress within few days. Thank you Sab really appreciated.

Chethan · 14 August 2023

Agent replied · 11 June 2024

Thank you Chethan for your positive feedback which has been relayed to Sarb; our Property Manager. Kind Regards, Sanjay Panchal.

5/5

Google

MASION Estate is really good. They knows Coventry very well. They values not only British culture but also others. If you are landlord, or looking for a new home in rent, or want to buy - they are the best. I interacted with Jay & Sanjay both of them really understand the business.

Soumik · 10 June 2023

Agent replied · 11 June 2024

Dear Soumik, Thank you for taking the time to write a positive testimony. It is very much appreciated and as is your custom. With Regards, Sanjay

5/5

Google

We had an excellent experience with maison estates. They helped us view a few properties before we could decide onto one. They were very professional and very helpful. A big thanks to Jay, Lee, Jessica and Gerda. I will definitely look for my next property with maison estates if I am in coventry!!!!

Devanath · 10 June 2023

Agent replied · 11 June 2024

Dear Devanath, Welcome to your new home with MAISON Estates. It was a pleasure to be part of your journey and Thank You for your custom. Kind Regards, Ben Herbert.

5/5

Google

Jessica was very polite and welcoming,she made the reference process easy and faster then I thought it could be,You guy have a Wonderful stuff quick in responding to problems after moving in.I really love working with you guy. Best regard

Richmond · 10 April 2024

Agent replied · 11 June 2024

Thank you Richard for your positive Testimony and custom to-date. Kind Regards, Sanjay Panchal.

5/5

Google

My dealings with Maison Estate was awesome. Throughout the letting process, Gerda demonstrated efficiency and effectiveness. She was very responsive to my calls and emails. I wouldn’t hesitate to recommend Maison Estate. Highly recommended.

Oluwakemi · 27 July 2024

Agent replied · 26 August 2024

Dear Oluwakemi, Thank you for your custom and positive Testimonial which has been relayed to our Lettings Team, in specific to Gerda. With Regards, Sanjay Panchal.

5/5

Google

Sanjay and Ben carry out an excellent job of ensuring the team at Maison Estates manage and source quality tenants time after time. More importantly they also provide exemplary support and knowledge on types of properties and local areas …

Dip · 16 December 2025

Agent replied · 11 June 2024

Thank you for your kind testimonial and your on-going custom since our launch. With Best Regards.

5/5

Google

When my significant other and I decided to uproot our lives from London and settle in Coventry, we found invaluable support in Maison Estates. Two of their team members, Jay Patel and Jessica, were particularly instrumental in guiding us through this transition. Intercity moves are often fraught with anxiety, but their swift and clear communication cut through much of the usual stress associated with relocation. Thanks to their diligent efforts, what could have been an overwhelming experience became far more manageable for us.

Deepanki · 19 August 2024

Agent replied · 26 August 2024

Dear Deepanki, Well come to your new Home with MAISON Estates and Thank you for taking the time to submit your Testimony of our service and your Custom. We wish you all the best . Kind Regards, BEN Herbert.

5/5

Google

I recently had a great experience viewing a property in coventry, thanks to the exceptional service provided by Jay. Jay showed us around the property. He was not only friendly and professional but also incredibly thorough in explaining all the features of the property, as well as details about the surrounding area. His deep knowledge and approachable nature made the viewing process comfortable and informative. Deserves more than 5 star! Keep up the great job!

Avishek · 1 November 2024

Agent replied · 9 December 2024

Dear Avishek, Welcome to MAISON Estates and Thank You for taking time to submit a positive testimony of our Service which has been relayed to Jay. We wish you pleasant new memories in your New Home. Kind Regards, Sanjay Panchal.

5/5

Google

A Smooth and Efficient Rental Experience with Maison Estate I recently had the pleasure of working with Maison Estate to rent an apartment, and I was thoroughly impressed by their efficiency and professionalism. From the initial inquiry to the final signing of the lease, the entire process was seamless and stress-free.A special thanks to Gerda 😊

Vishnu · 5 December 2024

5/5

Google

We came from Manchester to have a property viewing today. Jay is so helpful, professional and trustworthy. We sincerely appreciate Jay and highly recommend to choose them!!!

Yang · 20 October 2024

Agent replied · 8 November 2024

Dear Yang; Thank You for your positive Testimony of our Service and viewing with MAISON Estates #coventry.

5/5

Google

I have worked with Mason Estates for approximately 10 years now . They are very professional and do a first class job in managing all aspects of my properties in Coventry . They are always proactive and very responsive both for the landlord and the tenants in giving the best service to both. I have no reservations in recommending there services to any onePositiveResponsiveness, Quality, Professionalism, Value

David · 10 June 2021

Agent replied · 11 June 2024

Hi Dave, a big Thank You for your kind testimony of our service and your custom over the years and looking forward to many more. Here's wishing you a very Merry Christmas, Happy and Prosperous 2021. Sanjay, Ben and the Team.

5/5

Google

Went to view a house in cv2 with my friend Rekiat and the customer service was very good Jay was very welcoming he attended to us very well

Thelma · 23 September 2024

Agent replied · 23 October 2024

Thank you Thelma for taking time to commend one of our team members. It is greatly appreciated. Kind Regards, Sanjay Panchal

5/5

Google

I strongly recommend Maison Estates as they helped us in finding a right investment property. The communication has been clear and the support received was great during the whole process. Mr. Jay Patel has been patient with us and understood our property requirements and helped us with a nice property.

Neeraja · 10 June 2023

Agent replied · 11 June 2024

Dear Neeraja, Thank you for taking the time to submit a positive Testimony of our service and glad we were able to assist you in sourcing the right 'Buy to Let' Investment proposition, an Area we specialise in. Regards, Sanjay Panchal.

5/5

Google

We were looking for rented apartment when we came across a property advertised with Maison Estate. Our experience was smooth and pleasant. Thanks to Jay, who helped us. We rented the apartment for almost 2.5 years and it was smooth journey with the owner and the agency. We appreciate it.

Sushreeti · 10 June 2023

Agent replied · 11 June 2024

Dear Sushreeti, Welcome to your new Home and Thank You for your Custom and positive Testimony of our service which is highly appreciated by all our Team. Kind Regards, Ben Herbert.

5/5

Google

We’ve just completed the process of renting our new home, and I can’t praise this estate agency enough. From the very first viewing to the final handover, the entire team made everything smooth, clear, and stress-free. …

Olivia · 16 December 2025

Agent replied · 28 December 2025

Dear Olivia, Welcome to your New Home with MAISON Estates and Thank You for your custom. We greatly appreciate you taking time to rate our service and wish you all the best … More

4/5

Trustpilot

New tenant

I'm a tenant and my main point of contact was Rebecca Taylor. Although there were a few issues along the way, she was very helpful and managed to get things sorted for me.

JB · 11 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maison Estates Ltd's Google reviews

Questions about Maison Estates Ltd Coventry

How many reviews does Maison Estates Ltd Coventry have?

Maison Estates Ltd's Coventry office has 422 reviews across three platforms: 410 on Google, 9 on Facebook, 3 on Trustpilot.

What is Maison Estates Ltd Coventry's rating?

Maison Estates Ltd Coventry is rated 4.7 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has Maison Estates Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Maison Estates Ltd, Coventry won Platinum.

Where is Maison Estates Ltd's Coventry office?

Maison Estates Ltd Coventry, 4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR.

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