Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe property was delivered promptly and with less complications by Maison Team. Mr.Jay Patel was instrumental in coordinating the whole affairs smoothly and was very cordial and helpful. The only suggestion is that the remaining maintenance issues might have been sorted out with the landlord before we moved in so that in convenience to the new tenants can be minimized. All the best wishes.
Renju · 10 June 2023
Agent replied · 11 June 2024
Thank you Renju for taking the time to write a positive Testimony of our service which has been relayed to Jay Patel and rest of the Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleHaving dealt with many letting agents over the past few years, I can confidently say that working with this estate agent has been my best experience so far. Jay, who has been our main point of contact, made the entire process seamless, consistently following up and keeping us updated with every detail along the way.
What truly set this experience apart was the level of professionalism and genuine care shown throughout. Any questions or concerns we had were addressed promptly, and nothing ever felt rushed or overlooked. It was refreshing to deal with someone so reliable and attentive, and I would highly recommend this estate agent to anyone looking for a smooth and stress-free letting experience
Timilehin · 16 January 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with this estate agent while securing our tenancy for a 3-bedroom house. From the very first viewing through to getting the keys, he was attentive, friendly, and incredibly professional. Communication was excellent throughout, he was great with follow-ups and always kept us informed at every stage of the process, which made everything feel smooth and stress-free. We really felt carried along and supported from start to finish. Highly recommend his services to anyone looking for a reliable and personable estate agent.
Tolu · 16 January 2026
★★★★★ 5/5
GoogleHuge thanks to Maison Estate and especially Jay Patel for the outstanding support in helping us find a rented home on Mary Herbert Street! Jay’s professionalism, patience, and attention to detail made the entire process smooth and stress-free. The team was always responsive and truly went the extra mile. Highly recommended for anyone looking for reliable property services!
MD · 24 April 2025
★★★★★ 5/5
GoogleI can recommend Maison Estate us letting agent. They are very qualified and very helpful.
Pat was working over Christmas time when agency was closed, for make sure we can move in at the beginning of the year.
He was explaining everything about renting process from application to sign in contract and collect the key. We did collect key at Saturday and unfortunately, heating didn't work properly so he helps us and send gas engineer this same day. Good job Maison Estate team and especially you Pat. Remik with familyPositiveResponsiveness, Quality, Professionalism, Value
Shanay · 14 June 2021
Agent replied · 13 June 2024
Dear Shanay, Thank you for taking the time to write a positive testimony of our service. We wish you well in your new with MAISON Estates. Regards Sanjay
★★★★★ 5/5
GoogleWe found a property that was perfect for me and my family through Maison Estates after my old landlord decided to sell his property. After viewing the property we very quickly decided it was the right property for us. The transition and application process into this property was quick and pain-free. Our new kitchen had a refit which I believe Lee played a big part in making this happen within a quick timescale to ensure my family could live comfortably. We have been in the property for a month now and are very happy here. Thank you Pat and team.PositiveResponsiveness, Professionalism
Vinny · 10 June 2021
Agent replied · 11 June 2024
Thank you Vinny for taking the time to write a positive testimony. Your comments have been relayed to Pat and Lee. It's been a pleasure serving you and being part of your move. On behalf of the team at MAISON Estates we wish you all the best in your new Home and 2021. Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleMaison Estates are such an incredible agency, not only did I find my dream investment but the service that I received was simply fantastic! I felt supported through the whole purchasing and referencing process, they truly ensured that I was happy with my purchase. Jay was my personal agent and is a wonderful person with an incredibly kind spirit. Thank you Maison Estates.
Jael · 10 June 2023
Agent replied · 11 June 2024
Dear Jael, Congratulations on your recent Acquisition and Thank You for your kind testimony of our service. Kind Regards, Sanjay Panchal
★★★★★ 5/5
GoogleMy experience dealing with Maison Estates was straightforward and pleasant. Thanks to Jay, who helped me. Renting my house only took a week, from viewing the property to handing over the keys. Jay's work rate is fantastic. He is fast, his speech is soft, and his manners are high. Not to forget, Lee and Gerda, thank you for your help. We appreciate it.
Muhammad · 10 June 2023
Agent replied · 11 June 2024
Thank you Muhammad for your kind feedback which has been relayed to our Lettings Team. It was a pleasure serving you. Kind Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleI had a very positive experience with Mason estates, we have recently moved to UK and I had to take a property with a very lesser time,Masion estate has completed all the formalities in a lesser time , Thanks to Jay and Gerda for all the support and guidance provided.
Remo · 10 April 2024
Agent replied · 11 June 2024
Dear Remo, Thank you for your custom and positive Testimony of our service. Regards, Ben Herbert.
★★★★★ 5/5
GoogleBen and his team at maison estate agents are brilliant. I have had experience of them acting for me when I rented a property and now selling a property. They have assisted me and acted on my behalf in lots of difficult situations and were great, they managed any issues quickly and professionally. I will miss my chats with Ben and his team. I would recommend them in all aspects of buying, selling and renting.
Thanks for everything. Sharon
Sharon · 10 June 2021
Agent replied · 11 June 2024
Dear Sharon, Thank you very much for your positive testimony and it's been a pleasure servicing you to-date. We are glad to have been an integral part of your relocation and hope you keep in touch. Kind Regards, Ben Herbert.
★★★★★ 5/5
GoogleMy husband I recently had the pleasure of working with Maison Estates to secure our first home, and I must say that the experience was nothing short of outstanding. From start to finish, Maison Estates demonstrated, professionalism, good communication and exceptional support throughout the application process. And a special thanks to Jay who made the whole process smooth from start to finish.
Debra · 10 June 2023
Agent replied · 11 June 2024
Dear Debra, Welcome to your new Home and Thank You for your Custom and positive Testimony of our service. Kind Regards, Sanjay Panchal
★★★★★ 5/5
GoogleI'm very impressed with Maison Estates, they helped me move into a rental property very quickly. Jay was especially helpful with the whole process, he kindly added an extra viewing for me at short notice and was very knowledgeable about the properties I viewed. Gerda was also very helpful and made my move-in day go smoothly.
Lizzie · 12 November 2023
Agent replied · 11 June 2024
Dear Lizzie, Welcome to your New Home with MAISON Estates and Thank You for your kind feedback which has been relayed to Gerda, Jay and rest of the Team. Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleMaison Estates in Coventry has been exceptional in their services. Their team is highly professional, responsive, and efficient. Communication is a standout feature, with quick responses over the phone that make the entire process seamless. Whether you're dealing with property management, lettings, or sales, Maison Estates demonstrates attention to detail and a customer-centric approach. Highly recommended for anyone looking for reliable and excellent service in Coventry.
Melvin · 10 December 2024
★★★★★ 5/5
GoogleExcellent service, prompt response I would defintely recommend Maison estates for anyone looking to rent a property. . Jessica was extremely helpful and guided us through every steps from viewing to key handover also Jessica has been patient with us and understood our property requirements and helped us with a nice property. . Many thanks to Jessica, Jay.
Sathish · 13 September 2023
Agent replied · 11 June 2024
Thank you Sathish for taking the time to write a kind review and Welcome to your New Home with MAISON Estates. Regards, Sanjay Panchal
★★★★★ 5/5
GoogleI am so pleased with the service I have received from Maison Estates. Jessica was extremely helpful and guided us through every steps from viewing to key handover
The apartment was professionally cleaned and things explained in great manner . Special thanks to Jessica, Jay. I would definitely recommend Maison Estates for anyone looking to rent a property.
Sats · 13 September 2023
Agent replied · 11 June 2024
Welcome to your New Home with MAISON Estates and thank you for the positive testimonial which is very much appreciated by all the Team. Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleI am very happy with the service I got from Sanjay and Ben during the valuation and subsequent sale of my property. They were quick to respond to my queries and I appreciated their readiness , experience, and sound advice throughout the process of marketing and sale of the property.
Sian · 7 December 2025
Agent replied · 28 December 2025
Dear Sian, Thank you for your Custom and kind Testimonial. It was a pleasure serving you and we wish you all the Best for the future.
Kind Regards,
Sanjay Panchal and Ben Herbert.
★★★★★ 5/5
GoogleJay is a super nice person and agent. As I have just moved to the UK, not only did he help me renting the place but he also gave very helpful suggestions regarding the whole process and utilities. He also helped mediating with the landlord about the furniture. Referencing was very easy as they use Goodlord for that. Very recommended!
Francesco · 15 July 2023
Agent replied · 11 June 2024
Dear Francesco, Welcome to your New Home with MAISON and I appreciate you taking time to submit a Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Kind Regards, Sanjay Panchal.
★★★★★ 5/5
Googlemy wife and I just just recently rented our first home, Jay was very patient with us, kind and professional as well, he helped us all the way through the entire process. We really do love the property that he got for us and the support that we got from them as well
Thank you Jay, thank you team Maison estate
Ferdinand · 10 June 2023
Agent replied · 11 June 2024
Dear Ferdinand, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Team. With Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleWe have worked with Maison Estates for some 7 years as the rental partner for our properties and always had a very positive experience. They work hard to find the right profile of tenant and manage the whole tenancy process with the utmost professionalism. Would recommend them to any prospective landlord/tenant. With particular thanks to Sanjay for his leadership and to his excellent team - Gerda, Jay, Lee, Ben and Jessica.
Paul · 10 June 2022
Agent replied · 11 June 2024
Thank you Paul for your positive Testimony of our service and more importantly your custom over the years. Your comments have been relayed to the rest of the MAISON team. Kind Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleI would like to express my sincere appreciation for exceptional letting and property management service provided by Maison estate team especially Jay Patel.
The service is very outstanding, the staff dedication and professionalism is unparalleled. Thank you for such invaluable support!
Bolanle · 12 August 2024
Agent replied · 26 August 2024
Dear Bolanle,
Thankyou for your kind testimony of our service and recent Custom; it is greatly appreciated and we look forward to being of service to you in years to come.
With Kind Regards,
Sanjay Panchal.
★★★★★ 5/5
GoogleI work for an Estate Agents based in Manchester and enlisted Maisons to help us find a tenant for a house based in Coventry that we manage.
From start to finish Ben and the team were fantastic, from advising on repairs and improvements to the property before marketing and achieving the rental figure they valued the property at within a week of advertising.
They made a potentially tricky case run extremely smoothly. I cannot recommend higher.
Sean · 10 June 2021
Agent replied · 11 June 2024
Dear Sean, Hope you are well and Thank You for your positive testimony of our service especially from a counterpart in the industry. We look forward to engaging in future projects. From all the Team at MAISON Estates. Ben Herbert.
★★★★★ 5/5
GoogleVery impressed with the excellent service received from Milaison estates. My wife and I were warmly supported by Jay who made the entire process seamless. Couldn’t have asked for more. Happily recommend Maison Estates to anyone looking to rent
Emmanuel · 16 February 2026
Agent replied · 16 April 2026
Dear Emmanuel,
Welcome to your new Home with www.MAISONEstates.co.uk
Thank you for your Custom and taking time to submit a positive testimony of our service.
Kind Regards,
Ben Herbert.
Director.
★★★★★ 5/5
GoogleWe have moved to UK recently from India . Maison estates helped us to view each property through video call . There process is simple and straightforward, you can do it through online from abroad before reaching UK . Jay Patel is kind and supporting person. He understands our requirements and suggests nice letting property for us .
Manivannan · 10 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.
★★★★★ 5/5
GoogleI had a really great experience at Maison Estates. Jay was very helpful as he opened my eyes to the beauty of the house, I couldn't resist it. The process was smooth and seamless and before I knew it, the property was ready for us. Now I am thoroughly enjoying the place. Please keep up the good work.
Boze · 10 June 2023
Agent replied · 11 June 2024
Dear Boze, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.
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