Trusted Agent profile · Coventry

Maison Estates Ltd Coventry reviews

★★★★★ Excellent

422 reviews across 3 platforms

4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR

Maison Estates Ltd's office in Coventry, at 4 Hearsall Lane, is rated 4.7 out of 5 across 422 reviews on three platforms, including 410 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Maison Estates Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

The property was delivered promptly and with less complications by Maison Team. Mr.Jay Patel was instrumental in coordinating the whole affairs smoothly and was very cordial and helpful. The only suggestion is that the remaining maintenance issues might have been sorted out with the landlord before we moved in so that in convenience to the new tenants can be minimized. All the best wishes.

Renju · 10 June 2023

Agent replied · 11 June 2024

Thank you Renju for taking the time to write a positive Testimony of our service which has been relayed to Jay Patel and rest of the Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

5/5

Google

Having dealt with many letting agents over the past few years, I can confidently say that working with this estate agent has been my best experience so far. Jay, who has been our main point of contact, made the entire process seamless, consistently following up and keeping us updated with every detail along the way. What truly set this experience apart was the level of professionalism and genuine care shown throughout. Any questions or concerns we had were addressed promptly, and nothing ever felt rushed or overlooked. It was refreshing to deal with someone so reliable and attentive, and I would highly recommend this estate agent to anyone looking for a smooth and stress-free letting experience

Timilehin · 16 January 2026

5/5

Google

We had a fantastic experience with this estate agent while securing our tenancy for a 3-bedroom house. From the very first viewing through to getting the keys, he was attentive, friendly, and incredibly professional. Communication was excellent throughout, he was great with follow-ups and always kept us informed at every stage of the process, which made everything feel smooth and stress-free. We really felt carried along and supported from start to finish. Highly recommend his services to anyone looking for a reliable and personable estate agent.

Tolu · 16 January 2026

5/5

Google

Huge thanks to Maison Estate and especially Jay Patel for the outstanding support in helping us find a rented home on Mary Herbert Street! Jay’s professionalism, patience, and attention to detail made the entire process smooth and stress-free. The team was always responsive and truly went the extra mile. Highly recommended for anyone looking for reliable property services!

MD · 24 April 2025

5/5

Google

I can recommend Maison Estate us letting agent. They are very qualified and very helpful. Pat was working over Christmas time when agency was closed, for make sure we can move in at the beginning of the year. He was explaining everything about renting process from application to sign in contract and collect the key. We did collect key at Saturday and unfortunately, heating didn't work properly so he helps us and send gas engineer this same day. Good job Maison Estate team and especially you Pat. Remik with familyPositiveResponsiveness, Quality, Professionalism, Value

Shanay · 14 June 2021

Agent replied · 13 June 2024

Dear Shanay, Thank you for taking the time to write a positive testimony of our service. We wish you well in your new with MAISON Estates. Regards Sanjay

5/5

Google

We found a property that was perfect for me and my family through Maison Estates after my old landlord decided to sell his property. After viewing the property we very quickly decided it was the right property for us. The transition and application process into this property was quick and pain-free. Our new kitchen had a refit which I believe Lee played a big part in making this happen within a quick timescale to ensure my family could live comfortably. We have been in the property for a month now and are very happy here. Thank you Pat and team.PositiveResponsiveness, Professionalism

Vinny · 10 June 2021

Agent replied · 11 June 2024

Thank you Vinny for taking the time to write a positive testimony. Your comments have been relayed to Pat and Lee. It's been a pleasure serving you and being part of your move. On behalf of the team at MAISON Estates we wish you all the best in your new Home and 2021. Regards, Sanjay Panchal.

5/5

Google

Maison Estates are such an incredible agency, not only did I find my dream investment but the service that I received was simply fantastic! I felt supported through the whole purchasing and referencing process, they truly ensured that I was happy with my purchase. Jay was my personal agent and is a wonderful person with an incredibly kind spirit. Thank you Maison Estates.

Jael · 10 June 2023

Agent replied · 11 June 2024

Dear Jael, Congratulations on your recent Acquisition and Thank You for your kind testimony of our service. Kind Regards, Sanjay Panchal

5/5

Google

My experience dealing with Maison Estates was straightforward and pleasant. Thanks to Jay, who helped me. Renting my house only took a week, from viewing the property to handing over the keys. Jay's work rate is fantastic. He is fast, his speech is soft, and his manners are high. Not to forget, Lee and Gerda, thank you for your help. We appreciate it.

Muhammad · 10 June 2023

Agent replied · 11 June 2024

Thank you Muhammad for your kind feedback which has been relayed to our Lettings Team. It was a pleasure serving you. Kind Regards, Sanjay Panchal.

5/5

Google

I had a very positive experience with Mason estates, we have recently moved to UK and I had to take a property with a very lesser time,Masion estate has completed all the formalities in a lesser time , Thanks to Jay and Gerda for all the support and guidance provided.

Remo · 10 April 2024

Agent replied · 11 June 2024

Dear Remo, Thank you for your custom and positive Testimony of our service. Regards, Ben Herbert.

5/5

Google

Ben and his team at maison estate agents are brilliant. I have had experience of them acting for me when I rented a property and now selling a property. They have assisted me and acted on my behalf in lots of difficult situations and were great, they managed any issues quickly and professionally. I will miss my chats with Ben and his team. I would recommend them in all aspects of buying, selling and renting. Thanks for everything. Sharon

Sharon · 10 June 2021

Agent replied · 11 June 2024

Dear Sharon, Thank you very much for your positive testimony and it's been a pleasure servicing you to-date. We are glad to have been an integral part of your relocation and hope you keep in touch. Kind Regards, Ben Herbert.

5/5

Google

My husband I recently had the pleasure of working with Maison Estates to secure our first home, and I must say that the experience was nothing short of outstanding. From start to finish, Maison Estates demonstrated, professionalism, good communication and exceptional support throughout the application process. And a special thanks to Jay who made the whole process smooth from start to finish.

Debra · 10 June 2023

Agent replied · 11 June 2024

Dear Debra, Welcome to your new Home and Thank You for your Custom and positive Testimony of our service. Kind Regards, Sanjay Panchal

5/5

Google

I'm very impressed with Maison Estates, they helped me move into a rental property very quickly. Jay was especially helpful with the whole process, he kindly added an extra viewing for me at short notice and was very knowledgeable about the properties I viewed. Gerda was also very helpful and made my move-in day go smoothly.

Lizzie · 12 November 2023

Agent replied · 11 June 2024

Dear Lizzie, Welcome to your New Home with MAISON Estates and Thank You for your kind feedback which has been relayed to Gerda, Jay and rest of the Team. Regards, Sanjay Panchal.

5/5

Google

Maison Estates in Coventry has been exceptional in their services. Their team is highly professional, responsive, and efficient. Communication is a standout feature, with quick responses over the phone that make the entire process seamless. Whether you're dealing with property management, lettings, or sales, Maison Estates demonstrates attention to detail and a customer-centric approach. Highly recommended for anyone looking for reliable and excellent service in Coventry.

Melvin · 10 December 2024

5/5

Google

Excellent service, prompt response I would defintely recommend Maison estates for anyone looking to rent a property. . Jessica was extremely helpful and guided us through every steps from viewing to key handover also Jessica has been patient with us and understood our property requirements and helped us with a nice property. . Many thanks to Jessica, Jay.

Sathish · 13 September 2023

Agent replied · 11 June 2024

Thank you Sathish for taking the time to write a kind review and Welcome to your New Home with MAISON Estates. Regards, Sanjay Panchal

5/5

Google

I am so pleased with the service I have received from Maison Estates. Jessica was extremely helpful and guided us through every steps from viewing to key handover The apartment was professionally cleaned and things explained in great manner . Special thanks to Jessica, Jay. I would definitely recommend Maison Estates for anyone looking to rent a property.

Sats · 13 September 2023

Agent replied · 11 June 2024

Welcome to your New Home with MAISON Estates and thank you for the positive testimonial which is very much appreciated by all the Team. Regards, Sanjay Panchal.

5/5

Google

I am very happy with the service I got from Sanjay and Ben during the valuation and subsequent sale of my property. They were quick to respond to my queries and I appreciated their readiness , experience, and sound advice throughout the process of marketing and sale of the property.

Sian · 7 December 2025

Agent replied · 28 December 2025

Dear Sian, Thank you for your Custom and kind Testimonial. It was a pleasure serving you and we wish you all the Best for the future. Kind Regards, Sanjay Panchal and Ben Herbert.

5/5

Google

Jay is a super nice person and agent. As I have just moved to the UK, not only did he help me renting the place but he also gave very helpful suggestions regarding the whole process and utilities. He also helped mediating with the landlord about the furniture. Referencing was very easy as they use Goodlord for that. Very recommended!

Francesco · 15 July 2023

Agent replied · 11 June 2024

Dear Francesco, Welcome to your New Home with MAISON and I appreciate you taking time to submit a Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Kind Regards, Sanjay Panchal.

5/5

Google

my wife and I just just recently rented our first home, Jay was very patient with us, kind and professional as well, he helped us all the way through the entire process. We really do love the property that he got for us and the support that we got from them as well Thank you Jay, thank you team Maison estate

Ferdinand · 10 June 2023

Agent replied · 11 June 2024

Dear Ferdinand, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Team. With Regards, Sanjay Panchal.

5/5

Google

We have worked with Maison Estates for some 7 years as the rental partner for our properties and always had a very positive experience. They work hard to find the right profile of tenant and manage the whole tenancy process with the utmost professionalism. Would recommend them to any prospective landlord/tenant. With particular thanks to Sanjay for his leadership and to his excellent team - Gerda, Jay, Lee, Ben and Jessica.

Paul · 10 June 2022

Agent replied · 11 June 2024

Thank you Paul for your positive Testimony of our service and more importantly your custom over the years. Your comments have been relayed to the rest of the MAISON team. Kind Regards, Sanjay Panchal.

5/5

Google

I would like to express my sincere appreciation for exceptional letting and property management service provided by Maison estate team especially Jay Patel. The service is very outstanding, the staff dedication and professionalism is unparalleled. Thank you for such invaluable support!

Bolanle · 12 August 2024

Agent replied · 26 August 2024

Dear Bolanle, Thankyou for your kind testimony of our service and recent Custom; it is greatly appreciated and we look forward to being of service to you in years to come. With Kind Regards, Sanjay Panchal.

5/5

Google

I work for an Estate Agents based in Manchester and enlisted Maisons to help us find a tenant for a house based in Coventry that we manage. From start to finish Ben and the team were fantastic, from advising on repairs and improvements to the property before marketing and achieving the rental figure they valued the property at within a week of advertising. They made a potentially tricky case run extremely smoothly. I cannot recommend higher.

Sean · 10 June 2021

Agent replied · 11 June 2024

Dear Sean, Hope you are well and Thank You for your positive testimony of our service especially from a counterpart in the industry. We look forward to engaging in future projects. From all the Team at MAISON Estates. Ben Herbert.

5/5

Google

Very impressed with the excellent service received from Milaison estates. My wife and I were warmly supported by Jay who made the entire process seamless. Couldn’t have asked for more. Happily recommend Maison Estates to anyone looking to rent

Emmanuel · 16 February 2026

Agent replied · 16 April 2026

Dear Emmanuel, Welcome to your new Home with www.MAISONEstates.co.uk Thank you for your Custom and taking time to submit a positive testimony of our service. Kind Regards, Ben Herbert. Director.

5/5

Google

We have moved to UK recently from India . Maison estates helped us to view each property through video call . There process is simple and straightforward, you can do it through online from abroad before reaching UK . Jay Patel is kind and supporting person. He understands our requirements and suggests nice letting property for us .

Manivannan · 10 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

5/5

Google

I had a really great experience at Maison Estates. Jay was very helpful as he opened my eyes to the beauty of the house, I couldn't resist it. The process was smooth and seamless and before I knew it, the property was ready for us. Now I am thoroughly enjoying the place. Please keep up the good work.

Boze · 10 June 2023

Agent replied · 11 June 2024

Dear Boze, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maison Estates Ltd's Google reviews

Questions about Maison Estates Ltd Coventry

How many reviews does Maison Estates Ltd Coventry have?

Maison Estates Ltd's Coventry office has 422 reviews across three platforms: 410 on Google, 9 on Facebook, 3 on Trustpilot.

What is Maison Estates Ltd Coventry's rating?

Maison Estates Ltd Coventry is rated 4.7 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has Maison Estates Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Maison Estates Ltd, Coventry won Platinum.

Where is Maison Estates Ltd's Coventry office?

Maison Estates Ltd Coventry, 4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR.

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