Trusted Agent profile

Maison Estates Ltd reviews

★★★★★ Excellent

422 reviews across 3 platforms

4 Hearsall Lane, Earlsdon, Coventry CV5 6QR

Maison Estates Ltd's Coventry office at 4 Hearsall Lane is rated 4.7 out of 5 across 422 reviews on three platforms, including 410 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Maison Estates Ltd. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Had a good experience with Maison Estates.very professional and supportive. Special thanks to Jay Patel and team for the hassle free experience. Will recommend for people looking to buy or rent moving out update: We had a good experience with Maison Estates, Not many issues faced during the tenancy and minor issues with the facilities like boiler were handled professionally and quickly. the team of Jay Patel, Greda, Jessica and Sarabjit are helpful.

Jaya · 13 September 2023

Agent replied · 11 June 2024

Dear Jaya, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

5/5

Google

I would like to share my incredible rental experience with Maison Estates, and especially with Jay. Jay was extremaly kind, attentive, and helpful at every stage. From the first contact until the lease signing, I was assisted by a professional and dedicated team. I would also like to thank Jessica, Gerda, and the entire Maison Estates team. They demonstrated exemplary professionalism and courtesy in every interaction I had with them. Thank you very much!

Morgana · 14 August 2023

Agent replied · 11 June 2024

Dear Morgana, Thank you for your kind Testimony of our service which has been relayed to Jay and rest of the Lettings Team. Your feedback is very much appreciated and Thank You for your custom. Sanjay Panchal.

5/5

Google

Jay Patel found us this property in the area I was hoping to find. The process was smooth and straightforward with Jay, who is pleasantly, calm and helpful. Overall the experience with Jay Patel was great, he was very helpful and understanding on our needs and helped close the deal smoothly. I would recommend this company as professional and pleasant to deal with.

Abid · 10 April 2024

Agent replied · 11 June 2024

Thank you Abid for taking time to rate our service and also your custom. Kind Regards, Ben Herbert.

5/5

Google

We've just relocated to a property managed by Maison Estates in Coventry. The team, particularly Jay and Gerda were consistently responsive and supportive during the entire process. Jessica also provided a positive interaction. The team collectively ensured a seamless experience from discovering the home to settling into it. We're extremely pleased with the service and would gladly recommend Maison Estates to others. Appreciate it, Team Maison Estates!

Bhargav · 11 January 2024

Agent replied · 9 June 2024

Dear Bhargav, Welcome to your New Home with MAISON Estates and Thank You for your positive testimony and custom. Kind Regards, Sanjay Panchal.

5/5

Google

Ben, Adam and the lettings team offered a professional service in letting my property in CV6. They also went above their duty to personally support me as well as I managed my property from outside of Coventry. They offer services that were tailored to my needs. I am happy to recommend them.

Kiran · 16 March 2026

Agent replied · 16 April 2026

Dear Kiran, Welcome to MAISON Estates and Thank You for taking time to submit a kind testimony of our service which has been relayed to our Team. Kind Regards, Sanjay Panchal M.D.

5/5

Google

My dealings with Jay from Maison estates has been absolutely wonderful, I could not be happier with the results. Jay has delivered quick service and is very trustworthy. Not only has been extremely informative with regards to my property search needs but has exceeded my expectation in communication and reliability. Thank you Jay and Maison estates for the service received.

Sheridan · 19 May 2024

Agent replied · 11 June 2024

Dear Sheridan, Thank you for your custom and kind testimony of our service. I'm glad it was a pleasurable experience and we wish you all the best in your New Home. Kind Regards, Ben Herbert.

5/5

Google

I recently rented a 2 bed property in Coventry with assistance from Maison Estates. We were searching for a suitable property for quiet some time but this was the first agency who responded timely and fairly. The agency was very prompt from arranging a viewing to the final move-in formalities. Highly recommend their services and appreciate the professionalism. Special thanks to Jay for helping us and making the entire process seamless.

Karthik · 13 September 2023

Agent replied · 11 June 2024

Thank you Karthik for your positive Testimony which has been fed back to Jay and rest of the lettings Team. Also, welcome to your New Home with MAISON Estates. Kind Regards, SanjayPanchal

5/5

Google

Maison estate is a very few agency who helps us in moving from start to end. I had got continuous help from the agency specially from Jessica and Jordie in terms of viewing and setting up the new house. Special mention to Jay who helped me sorted out few queries I had in terms of process. I would recommend Maison estate .

Hari · 29 March 2024

Agent replied · 26 August 2024

Dear Hari, Thank You for your Custom and positive Testimony. 'Welcome to your New Home' with MAISON Estates. Regards, Ben Herbert.

5/5

Google

Jessica from Maison Estates ensured that our renting process was made easy and efficient. She was easily contactable and very friendly in email exchanges, answering all of our queries and questions about the property. As a first time renter, the process seemed intimidating to start off with but Jessica was quick to alleviate any worries or stress about becoming a renter in Coventry, thank you!

Roo · 9 November 2023

Agent replied · 8 November 2024

Dear Roo, Welcome to your New Home and Thank You for your kind testimony which has been relayed to Jessica and the Team. Kind Regards, Ben Herbert.

5/5

Google

Maison Estates, specifically agent Jess, were fantastic in helping us find the perfect rental property. Jess was very knowledgeable and took the time to understand our needs and preferences. She showed us the property few times and was always available to answer any questions. The rental process was seamless and stress-free thanks to Maison Estates' expertise and dedication. We highly recommend Maison Estates for anyone looking to rent a property.

Daniel · 10 June 2023

Agent replied · 11 June 2024

Dear Daniel, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jessica and rest of our Team. With Regards, Sanjay Panchal.

5/5

Google

I just wanted to say big thank you to Ben and his team. Excellent service,highly proffesional &friendly. The house that I been renting for many years was put for sale. I really wanted to stay in that house so I told this to Ben. He was carring and supportive. He went way above &beyond to find a investor who would buy a house with tenants. Comunication has been great and agent always answered any enquires. Ben listened everything what I told him and he did his best to make everybody happy. He sold a house to a great,carring people. I could not get a better landlors. It was positive experience for me and I highly recommend Maison Estate. They really care about people's needs and expectations.PositiveResponsiveness, Quality, Professionalism

Kasia · 14 June 2022

Agent replied · 13 June 2024

Dear Kasia, Thank you for taking the time to write a positive Testimony of our service; it is much appreciated and we are glad you are able to continue living in the property. Kind Regards, Ben Herbert.

5/5

Google

It’s been a lovely experience with Maison Estate from the viewing to actual letting. The made the process really easy and always there to help out. Thanks to Sanjay who has always been friendly and positive, and to Lee and Gerda for seeing through the whole process and quick response. So I had a leak in my kitchen and I had to call. I was a little persistent because it was a bank holiday and I was not sure I was going to get a response. To my greatest surprise I got a call saying the maintenance will be coming in few hour to fix it. It was less than 1 hour, I got a call from the maintenance guy saying he is in front of the property to fix the leak. I was very pleased.

Claire · 10 June 2022

Agent replied · 11 June 2024

Dear Claire, Thank You for taking the time to write a positive Testimonial of our service. It is very much appreciated by the whole Team and we wish you lots of fond memories in your New Home. Regards, Sanjay Panchal (M.D)

5/5

Google

The team at Maison Estates are an fantastic example of great customer service which is both personal and professional. I have been letting with them for a long time and have always had a positive experience. Sanjay Patel is very knowledgeable and responsive. His advice is second to none and I always trust this opinion and he has never let me down. I have experience of liaising Gerda Zvingilaite and Lee Durno, both of whom have also communicated regularly, keeping me informed about the rental market, offering well thought out advice when I need it most. I thoroughly recommend Maison Estates as a trusted partner to manage all your property needs from letting to selling. The team are brilliant and my experience over the 10 years with them has been amazing - a true trusted partner to manage my property! Thank you :)PositiveResponsiveness, Quality, Professionalism, Value

Dal · 10 June 2022

Agent replied · 11 June 2024

Dear Dal, Thank you for your kind testimony and it's been a pleasure serving you. Your feedback has been relayed to the rest of the MAISON team. Regards, Sanjay Panchal (M.D).

5/5

Google

We had the most amazing experience with Maison Estates. Sanjay made the experience of renting our first property so easy. He was incredibly attentive and straight forward which we definitely appreciated and still do till this day. He backed us every step of the way which made us feel like we could have any property we wanted. We still have such an amazing rapport with him and will continue to sing his praises. Gerda, Lee and Jessica also made renting with Maison estates effortless. They are such a friendly team. Definitely recommend them if you’re looking for ease and transparency.

ARF · 10 June 2022

Agent replied · 11 June 2024

Dear Arf, Thank you for taking the time to write a positive Testimony of our service; it is much appreciated and we wish you all the best in your New Home. Kind Regards, MAISON Estates.

5/5

Google

I had a great experience with Maison Estates Ltd. Jay has been really helpful, he explained all the details about the property during the viewing and answered all of our questions. He has gone out of his way to help us with the process from start to finish. Many thanks to Jay, Jessica and the rest of the team for all your help

Swetha · 12 November 2023

Agent replied · 11 June 2024

Thank you Swetha for taking the time to submit a positive testimony. We wish you all the best in your New Home. Kind Regards, Ben Herbert.

5/5

Google

Jessica from Maison Estates ensured that our renting process was made easy and efficient. She was easily contactable and very friendly in email exchanges, answering all of our queries and questions about the property. As a first time renter, the process seemed intimidating to start off with but Jessica was quick to alleviate any worries or stress about becoming a renter in Coventry, thank you!

Roo · 13 September 2023

Agent replied · 11 June 2024

Dear Roo, Welcome to your New Home and Thank You for your kind testimony which has been relayed to Jessica and the Team. Kind Regards, Ben Herbert.

5/5

Google

Great Experience with MAISON!!! Mr. Jay Patel was exceptionally helpful and proactive. He really went overboard to get us moved into a new house in just about a week from viewing it!! Overall Maison is a highly professional agency; would recommend them to anyone looking for a home on an urgent basis. Hopefully the quality of their services will continue this way till the remainder of our Tenancy.

DANISH · 10 June 2023

Agent replied · 11 June 2024

Dear Danish, Thank You for taking the time to write a positive Testimony of our service. Welcome to your New Home with MAISON Estates. Regards, Ben Herbert.

5/5

Google

We had the best experience with Maison Estates. First time when I called Mr. Jay Patel,he explained me everything and made all the process to look so natural and easy.I’d like to thank Gerda and Lee for providing outstanding professionalism through the application process. All team was just amazing,professional and very helpful.They are there every minute to answer your questions and offer support. Thank you Maison Estates!

Ionita · 10 June 2023

Agent replied · 11 June 2024

Dear Ionita, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Team. With Regards, Sanjay Panchal.

5/5

Google

Me and my Husband have been renting an apartment from Maison Estates for the last 3 months and have had an amazing experience so far. Especially with Adam who has always gone above and beyond to resolve any issues that we’ve had. It is very much appreciated.

جود · 16 February 2026

Agent replied · 16 April 2026

Welcome to your new Home with MAISONEstates and Thank You for your custom and taking time to submit a positive Testimony of our services. Kind Regards, Sanjay Panchal

5/5

Google

I've just moved into my first rental property after seeing an Ad online with Maison Estates, I viewed two property's with Sanjay who was incredibly professional and Knowledgeable. Sanjay answered all my questions and queries I had about the properties, was very easy to get into contact with if I had anymore questions and was involved through out the entire process from the viewing right up until the I was handed the keys! Sanjay and the team at MAISON Estates are brilliant to deal with and made the overall experience great. 10/10!PositiveResponsiveness, Quality, Professionalism, Value

Joe · 25 December 2021

Agent replied · 11 June 2024

Dear Joe, Thank you for taking the time to rate our service. Your kind feedback has been relayed to Sanjay Patel and rest of the Lettings team. We trust you will enjoy your stay. With Kind Regards, Sanjay Panchal (M.D)

5/5

Google

We can thoroughly recommend Maison Estates. Ben did our initial valuation; he took multiple excellent photos and created a top-class sales brochure. This helped us to quickly sell our property in Hinckley. Following our acceptance of the offer Ben has been very proactive by keeping us informed and has continually progressed things with our own and our buyers’ solicitors. We cannot fault the service and professionalism of this organisation. Thank you all at Maison Estates for making our sale so smooth and easy. Julie and John HallPositiveResponsiveness, Professionalism, Value

John · 10 December 2021

Agent replied · 11 June 2024

Dear Mr and Mrs Hall, Thank you for your positive testimony of our service. It was a pleasure serving you and I wish you well in your new Home. With Kind Regards, Ben Herbert.

5/5

Google

I had an exceptional experience with Maison Estate letting agency. Throughout the entire process, everything was impeccably organized and seamless. I cannot praise the team enough, particularly Jay and Jessica, for their outstanding responsiveness and unwavering support. I wholeheartedly recommend this agency to anyone in search of a reliable and efficient service

HASEEL · 10 April 2024

Agent replied · 11 June 2024

Dear Haseel, Welcome to your new Home with www.maisonestates.co.uk and taking the time to write a positive Testimony of our service. With Kind Regards, Sanjay Panchal

5/5

Google

We have just moved in to a property managed by Maison Estates and we couldn’t be happier with the service we’ve received. When we enquired about the house, Pat was out to show it to us that very afternoon and couldn’t do enough for us in terms of answering questions or tweaking things about the house we wanted done. They kept in constant contact throughout sorting all the paperwork so we knew where we stood at all times. On move in day there was a slight mix up with one of the sets of keys and the property manager was at our door in under ten minutes to rectify it for us. Can’t recommend these guys enough!!!PositiveResponsiveness, Quality, Professionalism, Value

Nina · 27 August 2021

Agent replied · 11 June 2024

Dear Nina, Thank you so much for your kind testimonial. Your feedback has been relayed to the team and it was a pleasure to be of service to you and welcoming you to your new Home. With Regards, Sanjay Panchal.

5/5

Google

The property was delivered promptly and with less complications by Maison Team. Mr.Jay Patel was instrumental in coordinating the whole affairs smoothly and was very cordial and helpful. The only suggestion is that the remaining maintenance issues might have been sorted out with the landlord before we moved in so that in convenience to the new tenants can be minimized. All the best wishes.

Renju · 10 June 2023

Agent replied · 11 June 2024

Thank you Renju for taking the time to write a positive Testimony of our service which has been relayed to Jay Patel and rest of the Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maison Estates Ltd's Google reviews

Questions about Maison Estates Ltd

How many reviews does Maison Estates Ltd have?

Maison Estates Ltd's Coventry office has 422 reviews across three platforms: 410 on Google, 9 on Facebook, 3 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Maison Estates Ltd's rating?

Maison Estates Ltd is rated 4.7 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 410 reviews, checked 9 October 2026.

Has Maison Estates Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Maison Estates Ltd, Coventry won Platinum.

Where is Maison Estates Ltd's Coventry office?

Maison Estates Ltd, 4 Hearsall Lane, Earlsdon, Coventry CV5 6QR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.