Trusted Agent profile · Coventry

Maison Estates Ltd Coventry reviews

★★★★★ Excellent

422 reviews across 3 platforms

4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR

Maison Estates Ltd's office in Coventry, at 4 Hearsall Lane, is rated 4.7 out of 5 across 422 reviews on three platforms, including 410 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Maison Estates Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

I have been buying a flat through this company with the intention of them managing it as a buy to let. They have managed a flat for my daughter for some years. Sadly I have had to withdraw from the purchase however Maison Estates have been excellent all the way along and I have to hesitation in recommending them for all of your property needs.

Alan · 10 June 2023

Agent replied · 11 June 2024

Dear Alan, Thank you for taking the time to write a positive testimony of our service. Sorry to hear of the withdrawal on this occassion. With Kindest Regards, Sanjay

5/5

Facebook

Having tried different trading platform , my last experience with Mrs Jessica Wayne is the best ever, I traded with $500 and within a week i made profit of $6,230 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Mrs Jessica Wayne platform for effective trade to every one.Email: jessywayne2j2@gmail.comWhatsApp no: +1(918)609-3473.

Ella · 15 June 2022

5/5

Google

In 2022, Maison Estates helped me find a house, and I've been connected with them ever since. Recently, I had to relocate because I purchased a new property. The moving process was exceptionally smooth and stress-free. I want to express my immense gratitude to Gerda for consistently providing timely updates. Thank you!

Mithun · 10 April 2024

Agent replied · 11 June 2024

Dear Mithun, Congratulations on your new Acquisition and we wish you all the best in your new Home. Thank you for your kind Testimonial and custom to-date. Kind Regards, Sanjay Panchal.

5/5

Google

We were very quickly swayed to apply for an apartment under Maison's management because of the amazing service we received from Pat during our viewing. He was the first agent who made us - as students - feel welcomed and valued as tenants. All communication since has been prompt, professional and friendly and we very much look forward to completing the rest of the application process and move in with them soon!! I couldn't recommend an estate agents more, especially for students with little experience renting properties.PositiveResponsiveness, Quality, Professionalism, Value

Emily · 27 August 2021

Agent replied · 11 June 2024

Dear Emily, Thank you for taking the time to write a kind testimony of our service. Your feedback has been relayed to Pat and we look forward to welcoming you to your new Home with MAISON Estates. With Regards, Sanjay

5/5

Google

Pat was really good and professional he showed 3 property and 3rd times the charm, they even gave a extra bed and wardrobe thank you guys and have great Christmas and happy new year.PositiveQuality, Professionalism

Yasser · 9 January 2021

Agent replied · 11 June 2024

Thank you Yasser for taking the time to write a positive testimony of our service. On behalf of the team at MAISON Estates, thank you for your custom and we wish you all the best in your new Home, a healthy, happy and prosperous New Year. Regards, Sanjay Panchal.

5/5

Google

We are happy clients of Maisons. Sanjay, Greda, Lee were really helpful through out our stay. Very fast in responding Helpful Clear documentation Thanks very much!

Govindaraj · 10 June 2022

Agent replied · 11 June 2024

Thank you for your kind comments and custom. Kind Regards.

5/5

Google

Five-star service all the way! The team at this agency went above and beyond to help me secure my retail premises in Finham. Their friendly and approachable demeanour made the process a breeze, and I couldn't be happier with the outcome. Thanks for making my business dreams a reality!

Ned · 12 May 2024

Agent replied · 11 June 2024

Thank you Ned for your custom and taking time to write and submit a positive Testimony which has been relayed to our Team. Good luck with your Venture. Kind Regards, SanjayPanchal.

1/5

Google

Definitely would give no stars if possible because this letting agency is the worst!!! They are rip-offs and extort you for money. They make up random figures about the condition of how the house was left in order to get more money for their Incompetent agency, for example charging £500 for cutting grass and fixing minor wears and tears. Or lying about is losing keys when they were left in the property. As students or anyone, it’s absurd! The list can honestly go on, but THE WORST AGENCY EVERRR! AVOID AT ALL COST!

S · 10 June 2021

Agent replied · 11 June 2024

Dear S, Thank you for your comments and we are sorry for your dissatisfaction however there are formal processes in place to enable you to lodge a formal complaint to the company Directors and I would urge you to utilise this as opposed to discrediting the company on social media platforms. Deposit claims are substantiated and Tenants have the right to dispute as per the Tenancy Deposit Scheme who are independent and will consider evidence from all parties concerned before granting a final decision. Regards, MAISON Estates.

1/5

Google

Been renting a flat from this agency, we got the keys went inside and the flat was in a disgusting state. Clear evidence of it not being cleaned up after refurbishment in the bathroom and mouldy dishwasher tablet inside the dishwasher. Since then we've had issues with damp to which the response was to air out the property and keep the temperatures warm (DUH). Mould to the point it started moving onto our personal items. A tumble dryer that left burn marks on our clothes. Water underneath the flooring. People working in the office do seem nice and polite but all issues have been reported and its taking multiple months to sort anything out. Completely unprofessional.NegativeQuality, Professionalism

Patryk · 10 June 2021

Agent replied · 11 June 2024

Dear Patryk, Thank you for your feedback and we are sorry you have had cause to complain. I assure you, the issue(s) with your property are being investigated with the contractors. Our Property Managers will be contacting you shortly to help conclude. Due to GDPR we do not discuss any specific cases in the public domain. With Regards. S.Panchal - MAISON Estates.

5/5

Google

I and my wife relocated to United Kingdom from Nigeria and in our quest to look for a house to rent we met Mr. Pat ( a staff of Maison Estate) and our struggle in looking for a house to rent ended the day we spoke with him. A very friendly and lovely gentleman. We got the house 24hours after providing the required documents and I am writing this review from our new rented house. Our relocation was made easy with the help of Maison Estate. We also met Gerda a lovely lady who handed the key to us and detailed us on everything about the house. I and my wife are happy with the services of Maison Estate.PositiveResponsiveness, Professionalism, Value

Dolden · 10 June 2021

Agent replied · 11 June 2024

Thank you for your positive testimonial of our service and it was a pleasure to find and welcome you to your new Home in Coventry. We will continue to stay in touch. Best Wishes, from all the Team at MAISON.

5/5

Google

It was a great experience finding the apartment through Maison team. Sanjay was super helpful!

Shweta · 10 June 2023

Agent replied · 11 June 2024

Dear Shweta, Thank you for taking the time to write a positive Testimony of our service which has been relayed to Jay and rest of our Lettings Team. Welcome to MAISON and we wish you all the best in your New Home. With Regards, Sanjay Panchal.

5/5

Google

Me and my business partner had an amazing experience with Maison Estates. We had five viewings booked for the one day which was caried out by Sanjay who was an absolute plessure to work with, has an amazing relationship with all the tenants in the properties and it is very clear that Sanjay and the rest of the Maison Estate team work at a very high standard and value all of their clients.

Shyheim · 10 June 2022

Agent replied · 11 June 2024

Dear Shyheim, Thank You for taking the time to write a positive Testimonial of our service. It is very much appreciated by the whole Team and we always strive to maintain the highest standards possible with Clients. Welcome to www.maisonestates.co.uk Regards, Sanjay Panchal (MD)

5/5

Google

Maison Estates Coventry have been our 'Go To' agents for sales and Lettings. We know we can trust their professional attitude, support and experience. When working with Maisons it has been a seamless organsised process and when necessary Maisons will always go the extra mile. This is the support we need for our business.

Bill · 11 January 2024

Agent replied · 11 June 2024

Thank you Bill for your custom over the last few years and looking forward to engaging in future projects. Kind Regards, Sanjay Panchal.

1/5

Google

We occupied a 1 bedroom flat with Maison estates for 2 years, it was the longest years of our life. Maison estates doesn’t do anything to fix problems within their house and expects you as a tenant to fix wear and tear in their own property. They don’t care about you as tenant nor your comfort in their property. We complained about heating and hot water throughout the whole 2 years but they decided to install a new boiler 2 months before the end of our tenancy. The property landlord don’t care about the tenants just like the agency that should protect your interest alongside the landlord, I will advice to run away from them.

Stephen’s · 10 May 2024

5/5

Google

Gerda and Sanjay were very helpful with tenancy thoughout. Maison estate is highly recommended.

Manya · 10 June 2023

Agent replied · 11 June 2024

Thank you for your positive feedback. Kind Regards, Ben Herbert

5/5

Google

We received great Service from Maison Estates Ltd and in particular Jay. Thank you

Geen · 10 June 2023

Agent replied · 11 June 2024

Dear Geen, Thank you your positive feedback which has been relayed to Jay and rest of the Lettings Team. Thank you for your custom and we wish you all the best in your New Home with MAISON Estates. Regards, Ben Herbert.

5/5

Google

Went on a viewing with Jay at the weekend and he was vey helpful over the phone and in person. Giving us all the information needed and providing us with documents to remember all the information! Look forward to working with Jay in the future!

Megan · 19 May 2024

Agent replied · 11 June 2024

Dear Megan, Thank you for taking time to review our service which has been relayed to Jay from our Lettings team. Kind Regards, SanjayPanchal.

5/5

Google

I have been renting my place from Maison Estates for over 5 years now and I only had good experiences. I had a few issues and misshaps along the way like locking myself out or boilers/showers breaking. But anyone I spoke to at Maison's to resolve these issues, they have always been polite, very helpful and understanding in resolving the issues or in assisting me, and all has been resolved in a timely manner also. I can only say good things, thank you all and keep up the good work. (:

Eva · 10 June 2020

Agent replied · 11 June 2024

Thank you very much for your positive testimonial and glad you are enjoying your home. With Best Wishes, Maison Estates Ltd.

5/5

Google

We have used Maison Estates for 5 years as our preferred letting agent for our small portfolio of flats. The service has always been prompt and professional and they always choose tenants very carefully which has meant smooth running of the tenancy agreements. Excellent and friendly front-office team to work with and the recent addition of Louise has added some in-depth experience to enhance further the value of the lettings side of Maison's business. Overall definitely to be recommended.

Paul · 10 June 2020

Agent replied · 11 June 2024

Dear Paul, it has been a pleasure servicing you over the years and thank you for your kind testimonial. It is very much appreciated by the team. Best Wishes, Sanjay.

5/5

Google

We recently moved into a property managed by Maison Estates. I was impressed with the professionalism and transparency of the processes. All details of the property was very well explained by Jay and the move-in was smooth. Special mention to the excellent inventory recording prior to move-in which is the best I've seen so far in Coventry.

Vijay · 10 June 2023

Agent replied · 11 June 2024

Hi Vijay, Welcome to your New Home with MAISON Estates and Thank You for your positive feedback which has been relayed to our Lettings Team. We hope you enjoy your stay. Kind Regards, Ben Herbert.

4/5

Google

I got in touch with Jay Patel for one of the property in London Road. He coordinated the viewing very well. Shared and showed all the details about the property. He is a nice and helpful gentleman. Would love to get in touch in future for property hunt.

Mohammad · 11 January 2024

Agent replied · 11 June 2024

Dear Mohammad, Thank You for your kind testimony and custom. Kind Regards, Sanjay Panchal

5/5

Google

Thank you Maison Estates for all your help in these past few days. Special thanks to Mr Jay Patel who helped us a lot to find best property in Coventry. We are highly satisfied with the service and would recommend them to others as well. Thank you Maison Estates.

Maurvi · 12 December 2023

Agent replied · 11 June 2024

Thank you Maurvi for your custom and kind testimonial which has been relayed to Jay and rest of the Lettings Team. We wish you all the best in your New Home. Regards, Sanjay Panchal.

5/5

Google

Jay has done a great help on me and my partner's property vewing and the afterwards procedures. He's a nice guy and definetely a pro. Everything's been rather clear under his introduction.

Tao · 20 October 2024

Agent replied · 8 November 2024

Dear Tao; Thank you for taking time to submit a positive Testimony of our service. Kind Regards, Sanjay Panchal.

5/5

Google

Recently rented a very nice property though them, they are rally good, informative and flexible , there were some uncertainty with timings due to circumstances out of their hands , however everything was managed well. I felt the care of both parties tenants and landlords.

TheYaooman · 10 February 2024

Agent replied · 11 June 2024

Welcome to you New Home with MAISON Estates and Thank You for taking time to write a positive testimony of our service and your Custom. With Regards, Sanjay Panchal.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maison Estates Ltd's Google reviews

Questions about Maison Estates Ltd Coventry

How many reviews does Maison Estates Ltd Coventry have?

Maison Estates Ltd's Coventry office has 422 reviews across three platforms: 410 on Google, 9 on Facebook, 3 on Trustpilot.

What is Maison Estates Ltd Coventry's rating?

Maison Estates Ltd Coventry is rated 4.7 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has Maison Estates Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Maison Estates Ltd, Coventry won Platinum.

Where is Maison Estates Ltd's Coventry office?

Maison Estates Ltd Coventry, 4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR.

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