Trusted Agent profile · Coventry

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John Payne Estate Agents Lettings & Property Management reviews in Coventry

4.7

★★★★★ Excellent

528 reviews across 3 platforms

23 Warwick Row, Coventry, CV1 1EY

John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.

Google logo

4.7 / 5

506

Reviews on Google

This office

Facebook logo

4.8 / 5

20

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Richard Yeoman at Paynes has once again provided a perfect service. Welll valued, great communication and updates. Cannot ask for more .....

Paul · 16 September 2022

Agent replied · 24 August 2024

Richard will be pleased to see this review.

5/5

Google

We manage a large portfolio of rental properties and when we need to engage with an estate agent, Paynes Associates are preferred partner. They are professional, thorough and reliable.

Tamara · 30 September 2021

Agent replied · 24 August 2024

Thanks you for giving us such a great review. The team at Payne Associates are always happy to help.

5/5

Google

I was very happy with the service from Paynes. They answered all my emails and dealt my queries promptly. This was especially important seen as I am an over seas landlord. I would definitely use their service again.

Dan · 30 September 2018

Agent replied · 24 August 2024

Hi , thank you for your kind comments, good to know that as an overseas landlord you are confident in our ability to manage your property and trust that we will act in your best interests.

5/5

Google

Very helpful throughout the whole process. We are renting from overseas and they are very patient to answer all questions promptly.

Li · 16 September 2022

Agent replied · 16 September 2026

Thank you for your review and giving us 5 out of 5 rating.

5/5

Google

I needed a survey to settle a Help to Buy Loan. The service I received was excellent from start to finish and I would recommend JW Wood to anyone!

Rob · 5 July 2021

Agent replied · 5 July 2026

We really appreciate your review and your willingness to recommend our services. Many thanks.

5/5

Google

Paynes have been so polite, efficient and professional right from our viewing and always there for support regarding our Tenancy. We are very happily settled into our new home and very glad we chose to go …

Let · 8 October 2018

Agent replied · 24 August 2024

Jake and Sarah, we are blown away by your kind comments! It matters to us that our customers are satisfied with what we do. So pleased you are nicely settled too. Thank you !

5/5

Google

Excellent service in helping to rent out my property

Cathy · 16 September 2023

Agent replied · 16 September 2026

Many thanks Cathy I am glad that Natalie and the team secured the new tenancy and look forward to working with you on your next property again. John Lettings manager

5/5

Google

They work as a team, excellent swift service & communication.

Bally · 13 August 2023

Agent replied · 13 August 2026

Many thanks Bally for your review and feedback, this is much appreciated and has been shared with the team. We appreciate the support and work you both did to get the property to the required standard that complimented the marketing works … More

5/5

Google

Great service from start to finish, always on hand to provide updates and feedback. Would happily recommend and use again!

Sam · 16 September 2022

Agent replied · 24 August 2024

Thank you for your review.

5/5

Google

Paynes Associates city centre branch recently successfully marketed and sold our property in record time! This was without doubt the best customer service I have ever experienced from an Estate Agent and I would recommend their services …

Stevest3v3 · 8 October 2016

Agent replied · 11 December 2024

Thank you so much for your fantastic feedback! 🌟 We’re absolutely delighted to hear that Abby, Damion, and the rest of our city centre team provided you with exceptional service throughout the process. We’re thrilled that we were able to … More

5/5

Google

We sold and bought a house through Paynes. Listing our property was seemless and no hassle at all. …

Joga · 8 October 2022

Agent replied · 24 August 2024

Thank you for letting us sell your home and leaving such a great review.

5/5

Google

Exceptional customer service from the team at Payne. They were helpful, professional, kept us fully informed all the way through the process and nothing was too much trouble. Would highly recommend.

Carolyn · 30 September 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave a positive five star review.

5/5

Google

Found a tenant for my house quickly and kept me updated at every stage. An efficient and effective service.

Steven · 16 September 2022

Agent replied · 24 August 2024

Thank you for you review.

5/5

Google

Very well executed and smooth transition to our new home in coventry.. Very prompt response to all our queries.

Priyanka · 16 September 2022

Agent replied · 16 September 2026

Many thanks Priyanka I hope you have settled well into your beautiful new home? I appreciate your positive feedback and that the team have been able to assist you through the move in. … More

5/5

Google

Amazing service from Payne’s mainly Aaron Dreelan. Top bloke, very professional and kept me informed all the way through my sale. Would highly recommend. Cheers for your Help Aaron and everyone at Payne’s

Adam · 30 September 2019

Agent replied · 30 September 2026

Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that Aaron provided you with top-notch service and kept you informed throughout your sale. He’ll be really pleased to know his efforts made a positive impact. We truly … More

5/5

Google

Excellent service from all in the Lettings office

Gaynor · 13 August 2023

Agent replied · 13 August 2026

Many thanks Gaynor, I am glad the team were able to assist in securing a new tenant so quickly. We look forward to continue to work with you. John Lettings manager

5/5

Google

Very friendly professional service . Lovely staff all have been brilliant. Keeping you up to date every step of the way. Would highly recommend them.

Keith · 30 September 2021

Agent replied · 30 September 2026

Thank you for the 5 star rating and your comments reviewing our service. It is much appreciated.

5/5

Google

Very good service from them very friendly / helpful easy to contact the process of renting from them was quick and easy thank you Payne’s

Jennifer · 30 September 2021

Agent replied · 30 September 2026

Thank you for your comments. I will pass these comments into the team.

5/5

Google

We have just let our first property out with Payne’s and the whole experience has gone so smoothly. Thanks to John and the letting team

Debbie · 30 September 2021

Agent replied · 30 September 2026

Thanks for the review. John and the team will be delighted that you are satisfied with your experience.

5/5

Google

All the team are very professional and super helpful. They are always there to answer any queries no matter how small. Would definitely rent a property through them again.

Zoe · 30 September 2020

Agent replied · 24 August 2024

Thank you for taking the time to write a review. Great to hear that the team handled the process with professionalism and were helpful.

5/5

Google

Excellent service, quick and efficient booking process (even just before Christmas!) and the report itself provided very speedily. Recommended!

Gail · 5 July 2022

Agent replied · 5 July 2026

Great review thank you!

5/5

Google

Extremely professional helpful and excellent estate agents.

Mr · 13 August 2023

Agent replied · 13 August 2026

Many thanks Andy I have shared your positive 5 star review and feedback with the team. We hope you have settled well into your new home and look forward to working … More

5/5

Google

Great people, very polite and proffesional.

Gary · 13 August 2023

Agent replied · 13 August 2026

Thank you Gary for the comments and give stars. The team appreciate your kind words.

1/5

Google

Searching houses in Wyken area and was unable to find web site and any houses online

Anne · 16 September 2022

Agent replied · 16 September 2026

Sorry to hear this. Just to confirm the correct address is Payne-cov.com

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about John Payne Estate Agents Lettings & Property Management

How many reviews does John Payne Estate Agents Lettings & Property Management have?

John Payne Estate Agents's Coventry office has 528 reviews across three platforms: 506 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business).

What is John Payne Estate Agents Lettings & Property Management's rating?

John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 528 reviews, and 4.7 out of 5 on Google from 506 reviews.

Where is John Payne Estate Agents's Coventry office?

John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry, CV1 1EY.

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