Trusted Agent profile · Coventry
Verified
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service, so quick and they helped me understand the process too. I wish I could rate them more !
Dear Zoe, many thanks for your 5* review your comments are much appreciated especially the one where you wished you could rate us higher.
5/5
GooglePaynes have provided a professional and friendly service in our house sale. Always giving sound advice and support, the team helped us through the process at a difficult time for us. Many thanks to you all.
Thank you for the review
5/5
GoogleUsed them twice now. Once for renting a flat. The second for purchasing a house. …
Thank you for your five star review. It is always great to get a review from someone that have dealt with different departments as the service we want to office is five stars across the whole company.
5/5
FacebookA big thank you to Siobhan and Vicky for their excellent service regarding the sale of my house. Efficient, informative and lovely to deal with. Thanks again x
5/5
GoogleVery quick turn around. Andrew was extremely understanding of my situation and incredibly helpful.
5/5
GoogleExcellent service throughout. Contacted them for survey on a property we are buying. The survey was completed quickly and we received the report the next day. Would highly recommend them.
Many thanks for the recommendation. We hope to be able to work with you again in the future.
5/5
GoogleBeen a client with John Payne Estate Agents City Centre Coventry, for nearly five years now. They have always provided an excellent service. I would highly recommend them.
Thank you for your review. Always great to receive such positive feedback.
5/5
GoogleExcellent service from Olga & the Paynes Letting team. They were really helpful and professional in finding properties for me to look at, arranging viewings and helping me navigate through to securing a lovely maisonette.
Thank you for leaving this review. We will be sure to pass on your comments to Olga and the Lettings team
5/5
GoogleVery quick and fast service. Got good deal of house on rent from John Payne :)
Many thanks Ravi for your review, I am glad that Natalie was able to assist you in your move and I hope you have settled well into the apartment. John Lettings manager
5/5
GoogleBeen with Paynes for over 20 years. Always found them very professional. Releasing my properties very efficiently.
Many thanks Paul for your review and feedback, this has been shared with the lettings and property management teams. We look forward to continue working with you as a long term valued landlord. … More
5/5
GooglePayne’s handled everything for the rental of my property. I just gave them the keys & a week later someone had rented it. Very impressed with the hassle free job Payne’s did for me.
Thank you. Great to receive such a positive review.
1/5
GoogleWe vacated property 5 weeks ago. Since than we are waiting for our deposit. We have not heard from the Payne people since 30th April. Last week we called three times, were promised someone will call back with the information about the …
Having looked into this I find that the delay has been caused because you left the house full of furniture that you were giving to the new tenants. The deposit could not be released until they took over, which they have done this week, in … More
5/5
GooglePayne have been managing my rental property for many years. They have always provided an excellent service especially with regard to arranging timely, value for money maintenance and being a professional interface between tenants and landlord. Highly recommended.
Thank you for your kind comments. It is great to receive a review like this especially as we believe your family is our most long-standing client.
5/5
GoogleEffiicient, effective and reliable. Great team to work with. Happy with the service provided. Thank you
Many thanks Isatu for allowing us to represent you and your property, also for your kind feedback and 5 star review that I will share with the team. We look forward to working with you and your new tenants. … More
5/5
GoogleHaving sold a property last year with Paynes through their negotiations and professionalism everything went very smoothly. We bought a house from paynes quite a few years ago and decided to use them as our agents , all our tenants have …
Dear Mrs Cox, Thank you for your positive feedback on the service we have provided you. The team here at Payne Associates are thrilled to hear we are doing a great job.
5/5
GoogleGood all round letting agents. Always contactable (rare these days of messages and background music) keep me up to scratch about what's going on. Tenants so far have been well behaved and arrears free. Nice to have the security they offer, …
Hi Peter, we are very pleased to enjoy this mutually beneficial client / agent relationship and to have offered you a great service. We are very grateful for your kind comments!
5/5
GoogleWhen the time same to sell our property we contacted 3 estate agents but were immediately impressed by Jon's enthusiasm when he visited us. …
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Jon’s enthusiasm and our overall service stood out to you. It’s great to know that the info pack, as well as our physical and online presence, helped make the … More
5/5
GooglePrompt service. Very friendly staff. Keeps me updated with any issues or changes. Very efficient
Thank you for the review and the five star rating. Your comments are appreciated by all the team.
3/5
GoogleNot a good experience , proper pain in the backside to search for properties ! Won’t be trying this site again for any reason !
We’re sorry to hear about your experience and appreciate you sharing your feedback. We strive to make the property search process as smooth and straightforward as possible, and it’s disappointing to hear we didn’t meet your expectations. If … More
5/5
GoogleHaving dealt with Payne letting agents for many years I have always been happy with the friendly and professional service they provide, would recommend them without hesitation, many thanks to the team.
Always nice to receive such a great review. Thank you for taking the time time write this.
5/5
GoogleMatt at Payne’s handled our tenancy application from viewing to move in and I couldn’t recommend their service enough. Wouldn’t hesitate as a landlord or tenant to use Payne in the future!
Thank you for you great review. We will be sure to pass on your comments to Matt in our Lettings department.
5/5
GoogleHassle free and clear prompt communication throughout. A very straightforward sale. Thank you
Thank you for your review and give stars.
5/5
GoogleThe best Agency in Coventry. After months trying to rent a property with others, we found then and all our problems were solved. All the agents are very friendly and professionals.
Thank you for the excellent review. Payne Associates and the team appreciate the feedback
5/5
GoogleVery professional Letting Agents, helped market our property. Their correspondence during the process was amazing. Kept us informed every step of the way. The marketing on their website was very impressive, the flat was let very quickly.
Thanks for your kind words Karen.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Payne Estate Agents's Coventry office has 528 reviews across three platforms: 506 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business).
John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 528 reviews, and 4.7 out of 5 on Google from 506 reviews.
John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry, CV1 1EY.
