Trusted Agent profile · Coventry
Verified
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.
Send John Payne Estate Agents Lettings & Property Management a message.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleGreat service as usual from Natalie and the Lettings team, keeping me updated with the progress whilst finding new tenants and getting them settled in.
Many thanks for your review and feedback Peter, this has been shared with Natalie and the team and is much appreciated. It is also credit to you as Landlord and your contractors who presented the property extremely well supporting our … More
1/5
GoogleAppalling handling of the sale of my house. I checked & was completely assured any potential buyer would be vetted ‘properly’. …
Thank you for taking the time to share your feedback with us. We value all feedback from our clients, whether positive or negative, as it helps us to continually improve our services. … More
5/5
GoogleVery helpful team, survey and report done promptly. Thanks!
Thank you Robert for your kind words.
5/5
GoogleWe rented a house through this letting agent last year A relaxed easy going company that promptly addressed any issues and did not bombard us with fees like some money grabbing letting agents do.
Thank you for your kind words! 🌟 We’re so glad to hear that your experience with us was easy-going and that we were able to promptly address any concerns. We strive to offer a straightforward and fair service, and we appreciate your … More
5/5
FacebookVery friendly, helpful and always there if you need any assistance, special thank you to John, Tom and Leah who in all times with me from start to completion day selling our house and being a second time buyer. You all made my family happy in our new home ❤️😘❤️😘
Have you moved?
1/5
GoogleWhere do I start, it cost £275 to be referenced, a charge that even at the time the government had announced they intended to make illegal as it is an unjust charge, yet Payne’s continue to charge and I’m sure will up to the date it becomes …
Mr Hunter We regret that you have felt the need to post this review which is contradictory to the many excellent reviews that we have received from other clients and … More
5/5
GoogleGreat and helpful staff working on the back off a great platform that meant I could make virtual tours of the property with zero travel before I was sure I wanted it. …
Thank you for your review. Mia is always helpful and it is great when she gets the appreciation she deserves. I will pass on these comments.
5/5
GoogleWe have had an excellent experience with Paynes Estate Agents from start to finish in marketing and selling our house. Richard Yeoman viewed our property and gave very sound advice regarding the …
Thank you for your five star review.
5/5
GoogleVery professional service. Well maintained apartments.
Thank you for your feedback and your five star rating
5/5
GoogleNatalie, Mia, Angela, Connor, John and their colleagues provide amazing estate service with endearing touch of professionalism and eagerness for quality outcomes.
Thank you for your review. The team will be pleased that they have provided great customer service.
5/5
GoogleEverybody I have dealt with at Payne’s are so lovely and helpful, I can’t fault them at all. Their team always answer the phone and they make the whole process so much easier!
Thank you for your feedback. We are thrilled that you have received such a positive experience.
5/5
GoogleExtremely professional from start to finish! From the admin team arranging the survey to the surveyor himself this was a completely pain free experience and I would recommend JW Wood to anyone requiring these services!
Thank you for such positive feedback, Claire and the team are delighted to hear it!
5/5
GoogleExcellent service. Would recommend 1000%
Great feedback and thank you for your five star rating
5/5
GoogleConnor & Natalie from John Payne are very professional, friendly and efficient. I would highly recommend John Payne amongst the others.
Many thanks for your positive review and your kind comments have been passed to Connor & Natalie. John Lettings manager
5/5
GoogleAlways kept up to date. Professional service all round.
Thank you for your great feedback! 🌟 We’re glad to hear you were kept up to date and received professional service throughout. If you ever need assistance again in the future, don’t hesitate to reach out. Wishing you all the best! 🏡 …
5/5
GoogleAs my letting agent for the last five years, Paynes have always offered excellent service. For each new let, they have always been in contact with me throughout the search process and always kept me really well informed. …
Thank you for leaving such a nice review. It is always a pleasure when we hear we have provide excellent service.
5/5
GoogleSupportive and professional Team
Thank you for your five star review. We are truly thankful
5/5
GoogleWe were recommended by friends to approach these guys to arrange a survey. Very professional, helped us with the process and the report was back with us very quickly. Would use them again.
Thank you for the 5 star review. We look forward to working with you again in the future.
5/5
FacebookI have been a landlord for a couple of years and have been dealing with a few letting agencies in Coventry. From my experience I think Payne is the best of them. First, they have deep understanding for the current renting market, their evaluation is very reasonable to landlord and tenants both sides. Some agency dose not want to make much efforts so gives much lower renting price and that cause landlord loss; other agency in order to attract landlord thus give too high price, then make the property stay on market long, thus also cause landlord loss. The manager of Payne letting, Claire evaluated my property with excellent consideration, my property has been let only one day on the market. Second, the ladies in the letting office work efficiently and professionally. I mainly communicated with Lauren by email, I always get her reply on time. The most important is she pays attention to details, from arranging view, to getting reference check, to sign the contract every step she always get me clearly informed during the whole process. the other ladies, such as Olga and Angela have helped the process quickly and smoothly done as well. I am happy to let Payne to rent and manage my property. Although I have to spend some money ( it is very fair price compared to other agents), it gives me a peace of mind and therefore it is worthy
5/5
GoogleReally happy to work with John Payne Estate Agents team - They have supported me well for smooth letting process.
Thank you for your Five Star review. I am glad that Connor has been able to assist you moving into you new home.
5/5
GooglePaynes have provided me with an excellent service and can honestly say have gone above and beyond . They have been extremely helpful and professional when dealing with my rental property which has included getting me very good tenants into …
Thank you for your review of the service we have provided over the past 10 years. We are always here to answer and help with any queries you have.
5/5
GoogleWe have recently completed a rental agreement with payne's I couldn't fault them in any way very prompt friendly replys to all our questions there online portal for the rental agreement and relevant information and paperwork is very good no …
Thanks for taking the time to leave us such a positive review. We appreciate your feedback with regards to the the online portal we use to sign the tenancy agreement. This was only introduced in the last couple of months and seems to be working well.
5/5
GoogleA top quality agency - very professional and helpful. I strongly recommend people looking for a house/flat to rely on Payne Associate services. Had really no problems at all from the initial to the moving-in step. Again, great job Payne Associate!
Thank you for your reviewing your experience with us.
5/5
GoogleStaff are all very friendly and proactive. I have had no issues with contacting them and turnaround for emails to move into my new home has been super efficient.
Thank you for leaving a review. I will pass in your comments to the team. We hope that the move has gone well
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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